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2019 Jeep Cherokee Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest May 15, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,611 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
20
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
26

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2019 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 42, in the owner's own words

Airbags
Filed May 15, 2026
Crash reported

Air bags did not deploy during my recent car accident, even thought the front end took significant impact.

NHTSA ID
11738128
Incident
May 7, 2026
AirbagsPowertrain (other)
Filed Mar 31, 2026

Power Train- error message stating 4x4 is unavailable, message will appear anytime between when first starting the car to active on the road. While active, there sounds like there’s some sounds coming from the rear tires before message appears. This issue has been consistent since purchasing the car at 76k mileage. Airbag- at random and then noticeably when hitting some bumps, dash light stating “Service airbag system”

NHTSA ID
11728241
Incident
Mar 28, 2026
Airbags
Filed Jan 21, 2026
Crash reported

Was in an accident due to hitting ice hit a guard rail going 60 mph on the highway totaled the vehicle but not one air bag deployed.

NHTSA ID
11712440
Incident
Jan 1, 2026
Airbags
Filed Dec 4, 2025
Crash reported1 injury reported

Airbags did not deploy during MVA to passenger side front door that resulted in totaling of the vehicle

NHTSA ID
11703050
Incident
Feb 25, 2024
AirbagsElectricalPowertrain (other)
Filed Nov 21, 2025

My Jeep will accelerate forward when breaking, stall at a red light and roll back, massive humming and grinding on the peddle, start/stop failure and failure to start. I've been able to avoid two crashes so far and used my own scanner to detect the problem. Nothing comes up. I bought this shady vehicle oct/3/25. dates of incidents include oct 3rd- November 10th.

NHTSA ID
11700923
Incident
Nov 10, 2025
Airbags
Filed Aug 19, 2025

AIRBAG SYSTEM MAINTENCE LIGHT CAME ON

NHTSA ID
11681583
Incident
Aug 19, 2025
AirbagsBody & structure
Filed May 27, 2025
Crash reported1 injury reported

Airbags didn't deploy when I was hit by another driver whose speed was greater than 35mph n the other driver didn't break or slow down when hitting me on the driver n left passenger doors. I requested for my insurance company to preserve the vehicle for inspection but I don't know how long they can hold it because it was determined a TOTAL LOSS. When I was hit NONE of my airbags deployed n because of that, left side of my head n shoulder were slammed into driver's door. The vehicle was inspected by my insurance n a certified mechanic n due to impact n location of damage done to vehicle, both parties determined vehicle was TOTAL LOSS n couldn't b repaired. There were no warnings lamps or ANY messages n other symptoms of the problem prior to deployment failure.

NHTSA ID
11663289
Incident
Mar 28, 2025
Airbags
Filed May 8, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated that the air bag was visible on the steering wheel. The contact turned off and restarted the vehicle, and the air bag warning light was reset. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ID
11659793
Incident
Jan 8, 2025
Mileage
74,000 mi
AirbagsElectrical
Filed Nov 19, 2024

2019 Jeep Cherokee with only 35,000 miles. There was a recall previously for lateral acceleration sensors that covered over 40,000 2019 Cherokees. This vehicle is affected with the same problem, but I’m being told that because the VIN doesn’t fall in a particular range it is not covered. The repair could end up being extremely expensive due to the labor required to repair the defective sensor. The car displays multiple warnings that Electronic Stability Control and 4WD are unavailable. Codes pulled revealed one fault code, C0061 which is for the lateral acceleration sensor which also is tied into the airbag system. Recall V63 (NHTSA 19V-449) issued in August 2019 is related to this exact issue. There are numerous reports of the same problem occurring with other 2019 Jeep Cherokees on Jeep owner forums. Jeep should have expanded the recall to cover this known defect.

NHTSA ID
11626220
Incident
Nov 19, 2024
Airbags
Filed Oct 1, 2024

Took car to Dealership due to air bag warning light illuminating on car but no collision. Dealer stated the car onboard module which controls the air bag deployment system was defective and possible would not have worked in an accident.

NHTSA ID
11617405
Incident
Oct 1, 2024
AirbagsDriver assistance
Filed Jun 24, 2024
Crash reported2 injuries reported

The contact owned a 2019 Jeep Cherokee. The contact stated that after accelerating at 10 MPH from a stop sign, another oncoming vehicle ran the stop sign causing a T-bone collision. The contact's vehicle had front cosmetic damages. The air bags did not deploy. The Forward Collison Warning failed to activate and the display failed to indicate there was a vehicle too close. A police report was filed. There were no injuries reported. A driver and her child involved in the other vehicle sustained unknown injuries and received medical attention. The vehicle was towed to the contact's residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11596122
Incident
Jun 24, 2024
AirbagsDriver assistance
Filed Mar 28, 2024
Crash reported1 injury reported

Was involved in a t-boned accident where the front end of my jeep stuck a vehicle in the side. The collision sensor did not activate nor did the air bags deploy. The other vehicle involved had airbags that deployed. The jeep is at my residence for inspection. With airbags not performing properly (faulty) this did not keep the upper body from jilting forward which causes head and shoulder issues. Insurance has not investigated neither did police. There was no warning lights or messages indicating that there was a problem prior to the accident.

NHTSA ID
11579894
Incident
Mar 22, 2024
AirbagsPowertrain (other)
Filed Oct 4, 2023

Questions answered in order: Major component glitch, messages for most components appeared on screen, Air bag, Transmission, zero speed, annunciator alarming, will try to duplicate and take pictures. Car stalled in road as driving. In process No indication prior to failure, all at once.

NHTSA ID
11548161
Incident
Oct 4, 2023
Airbags
Filed Sep 26, 2023

I know there is a recall for the air bags and my air bag light came on and said service airbag’s system. I read y’all’s article that says keep a watch on my dash board and this is a safety concern and very dangerous if i wreck or someone wrecks into me and my airbags don’t go off.

NHTSA ID
11546565
Incident
Sep 21, 2023
Airbags
Filed Jun 26, 2023
Crash reported1 injury reported

Hard impact to front of car during an accident, car was totaled by insurance, air bag did not deploy on drivers side. No issues with the car or warning lights on before the accident. No indication the air bag was not working properly.

NHTSA ID
11529012
Incident
Jun 21, 2023
AirbagsPowertrain (other)
Filed Dec 2, 2022

My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.

NHTSA ID
11495795
Incident
Dec 2, 2022
Airbags
Filed Aug 24, 2022
Crash reported1 injury reported

I was driving under the speed limit at night after work and a bull Elk piped out running at fun speed. I barely had a chance to put my foot on the break. I had to a head on collision. My 2019 Jeep trailhawk front airbag deployed. My driver side knee air bag blew my ACL. I no longer have one in my right knee. I have to get a new ACL from a donor “Cadaver” from my understanding the brand of knee airbag are recall. Takata brand. They explode when deployed. It caused multiple problems in my leg. I can’t walk

NHTSA ID
11480924
Incident
Aug 1, 2022
AirbagsElectrical
Filed Jul 16, 2022

The knee air bag on the drivers side is partially hanging out of its compartment , despite never being in a wreck. The engine stalls out during take off ! The anti theft system keeps locking me out

NHTSA ID
11474281
Incident
Jul 15, 2022
Airbags
Filed May 12, 2022
Crash reported1 injury reported

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at approximately 55 - 60 MPH, the vehicle crashed into a deer. The air bags did not deploy upon impact. The contact sustained chest and back pain, but her daughter did not sustain any injuries. No medical attention was received. A police report was filed. The vehicle was towed to a body shop and was not yet deemed totaled by the insurance company. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was 81,555.

NHTSA ID
11464363
Incident
May 9, 2022
Mileage
81,555 mi
AirbagsBrakes
Filed Apr 29, 2022
Crash reported

Vehicle is a 2019 Jeep Cherokee Trailhawk with approx. 23k miles as of 4/28. A NH state inspection failed on 4/28/22 at 3 PM due to front rotors being "very delaminated and pitted" and front brake pads wearing unevenly as a result of the rotor delamination. In the months prior to inspection, stop time/distance was noticeably increased, and light pulsing could be felt when coming to a stop. An appointment to replace the rotors and brakes was made for 4/29/22 at 10 AM. Approximately 1 hour after the inspection, the vehicles in front of me came to an abrupt stop due to an intersection ahead. I was not able to stop in time and hit the vehicle in front of me, which was at a stop. That vehicle then lurched forward and hit the vehicle in front of it. After impact, the front upper and lower airbags deployed very slowly, but did not fully inflate. The radiator cracked as a result of the collision, as coolant began leaking from the vehicle and the vehicle began to smoke prior to me turning it off. There was extensive damage to the lower front bumper and hood, as well as mild damage to the quarter panels. Further damage is unknown at this time, as the vehicle was towed and is being assessed for repairs. No other persons involved in the crash were injured. I have sustained very mild bruising of my left knee from the steering column, soreness in the back of my neck and upper back, soreness in my right hip, and a very mild chemical burn in my throat (presumably from the airbag powder).

NHTSA ID
11462777
Incident
Apr 28, 2022
AirbagsSeat belts
Filed Apr 23, 2022

Went through a creek water came over my hood and then my stop/start sensor and seat belt dinger won't shut off

NHTSA ID
11461865
Incident
Feb 24, 2022
Airbags
Filed Jan 29, 2022
Crash reported1 injury reported

On Monday January 24, 2022 I was hit by a pickup truck and my steering wheel airbag did not deploy or inflate hardly at all. From inside and around that airbag it was what looked like smoke and it burned my coat and parts of my body. I also hit my nose and face on the steering wheel.

NHTSA ID
11449391
Incident
Jan 24, 2022
Airbags
Filed Jan 14, 2022
Crash reported1 injury reported

I was recently involved in a car accident in the beginning of December. A truck pulled out in front of me when I was going 50 mph and I hit him in the side and it caused a significant amount of damage to the my vehicle. The other persons insurance company totaled my vehicle because of the amount of damage. However, we were surprised that the airbags didn’t deploy. Nothing has been confirmed to have been wrong with them but hasn’t been looked into. The vehicle was just taken to a colission center for estimates. It could have helped with the impact. My knees hit the dash pretty hard, enough to bruise pretty bad and cause pain for a few days

NHTSA ID
11447447
Incident
Dec 3, 2021
AirbagsElectrical
Filed Nov 29, 2021

CARVANA tried to drop off this Jeep Cherokee with the air bags exposed on both the drivers side and passenger side. There were also exposed wires on the passenger side. I rejected the vehicle and they put it right back up for sale seconds later. They also are refusing to come pick up the original vehicle that I had swapped for the Cherokee. This is what I sent them: I swapped a Jeep Compass for a Jeep Cherokee (VIN [XXX]). The delivery person [XXX] shows up 11/27/2021 and before he even gets the Cherokee off the truck, he offers me a $100 visa gift card saying the inside is dirty. I open the drivers side door and the air bag is exposed, dirty and wet. [XXX] says I can keep it, just get it fixed at a dealership. I said “NAH”. I go to the passenger side and it’s the same situation, the panel is hanging down and there are exposed wires. I said “nah I’m not keeping this car” and I begin taking pictures of the damages. The delivery dude [XXX] then asks me not to take pictures. I did anyway. Then [XXX] says “well I’m not gone say you rejected it. Imma just leave it as is” to which I said “no it’s rejected. I’m not taking this car I reject it.” I never got in the car, I have ring cameras that recorded it all. He loads it back up and leaves. Fifteen minutes later the car is back for sale on Carvana. I called Carvana to tell them they needed to come pick up their compass because I no longer want to do business with a company that would deliver a vehicle with defective airbags. They give me the complete run around for TWO days saying they can’t just come get the car, contracts have to be filled. The same contract I signed with the compass was the same contract I signed on the Cherokee that was instantly back for sale. How?? I never signed any financing contracts on either car because the mileage was under reported on the contract and I wasn’t about to sign anything with inaccuracies. They told me it would take 10-20 business days to come get their car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

NHTSA ID
11441899
Incident
Nov 27, 2021
AirbagsElectricalSteering
Filed Aug 2, 2021
Crash reported

This particular year and model of jeep has 2 recalls not registered to my VIN number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear. Tonight while driving my jeep to my local walmart, my steering completely quit and locked up on me causing me to go off the road, hit a speed limit sign, almost roll my vehicle, and cause possible irreparable damage that may total my vehicle all together. The impact was hard enough to cave in my whole front passenger side fender, rip my mirror completely off, dent both passenger doors deeply, bend my door frames, and almost completely tore off my rear fender. During this, my air bags did not deploy, and I know the accident was bad enough that they should have. This could have been life threatening, and could have ended entirely worse than what it did. My power steering pump seems to be working fine, but my jeep itself is still registering it as a power steering issue, which makes me believe that there are significant electrical issues with the jeep itself.

NHTSA ID
11427389
Incident
Jul 31, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

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