2001 Jeep Grand Cherokee Body & structure Problems

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT'S VEHICLE WAS INCLUDED IN CUSTOMER SATISFACTION RECALL NUMBER: N47 REGARDING A DEFECT WITH THE STRUCTURE. A POTENTIAL FAILURE OR FIRE COULD OCCUR IF THE REAR OF THE VEHICLE WERE IMPACTED. THE MANUFACTURER RECALL REQUIRED THAT A HITCH BE ADDED TO THE REAR OF THE VEHICLE TO PREVENT THE POSSIBLE FAILURE. THE MANUFACTURER WAS NOTIFIED TWICE OF THE FAILURE. THE FIRST TIME THE MANUFACTURER WAS NOTIFIED, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS ELIGIBLE FOR THE RECALL. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, (330) 296-2866), THE DEALER REFUSED. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT QUALIFY FOR THE REPAIR. WHEN THE CONTACT CALLED THE DEALER BACK THE SECOND TIME, THE REPRESENTATIVE INFORMED HIM AGAIN THAT THE VEHICLE DID NOT QUALIFY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*JB

NHTSA ID

11242349

Incident

Oct 1, 2015

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK GATHERED RUST AND CORROSION. ALSO, THE UNDERCARRIAGE WAS CORRODED AND PIECES WERE FALLING OFF. THE CONTACT BELIEVED THAT THE FUEL TANK COVER MAY HAVE FALLEN OFF AND IT WAS WET; HOWEVER, THE CONTACT WAS UNSURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11216940

Incident

May 25, 2018

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS BELOW THE BUMPER. THE DEALER RIVERHEAD DODGE (LOCATED AT 642 W MAIN ST, RIVERHEAD, NY 11901; (631) 727-1040) WAS CONTACTED AND CONFIRMED THAT THERE WAS NOTHING THE DEALER COULD DO SINCE THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-814-1480 AND STATED THAT THERE WAS NO RECALLS AND NOTHING COULD BE DONE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE FOR AN INSPECTION. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID

11010618

Incident

Jul 23, 2017

Mileage

103,000 mi

VEHICLE WAS CRASHED INTO A CEMENT POLE HEAD ON. RADIATOR BROKEN COMPLETELY, ENGINE AS BEEN PUSHED UP ALL THE WAY TO THE WINDSHIELD, HEADLIGHT FLEW OFF TIRES POPPED, YET AIRBAG DIDN'T DEPLOY. AS A RESULT I SUFFER FROM CHEST AND RIB BRUISING FROM HITTING STEERING WHEEL.

NHTSA ID

10765170

Incident

Sep 16, 2015

DRIVER'S SEAT LH SEAT BASE FRAME CRACKED THROUGH AND BROKE OFF. SEEMS TO BE AN ISSUE WITH A LOT OF JEEP MODELS. DRIVERS SEAT BECAME A "ROCKING CHAIR" WITH POTENTIAL TO BE THROWN FROM THE VEHICLE DURING A CRASH OR LOSE CONTROL OF VEHICLE IF SEAT COMPLETELY COMES OFF THE FRAME. WHY HAS THIS NOT BEEN RECALLED ALREADY WITH THE LARGE NUMBER OF VEHICLES IMPACTED? *JS

NHTSA ID

10608562

Incident

Aug 6, 2012

I WAS DRIVING IN THE RAIN GOING THE SPEED LIMIT. MY JEEP HIT A POOL OF WATER ON THE SURFACE OF THE HIGHWAY AND STARTED TO SKID AND HYDROPLOANE. THE NEXT THING I KNEW IT WAS FLIPPING OVER AND LANDED ON THE SHOULDER OF THE HIGHWAY. I WAS LUCKY TO BE WEARING MY SEAT BELT. I WAS SUSPENDED UPSIDE DOWN BY MY SEATBELT. I WAS ABLE TO UNBUCKLE IT AND CRAWL OUT THE DRIVERS SIDE WINDOW WHICH WAS COMPLETELY BLOWN OUT. SECONDS AFTER I GOT OUT OF THE CAR IT BURST INTO FLAMES AND THE ENTIRE VEHICLE WAS ENGULFED AND BURNED COMPLETELY INSIDE AND OUT. THERE WAS NOTHING LEFT OF IT BUT BURNT FRAME. AS SOON AS THE CAR CAME TO A STOP UPSIDE DOWN, I SMELLED GAS AND JUST A MINUTE OR TWO LATER THE CAR WAS TOTALLY BURNED UP. *TR

NHTSA ID

10495134

Incident

Dec 15, 2012

Mileage

142,000 mi

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 2 MPH, THE DRIVER'S SEAT DISENGAGED FROM THE FRAME AND ABRUPTLY EXTENDED TO THE BACK SEAT. THERE WERE NO WARNINGS OR INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES AND THE DRIVER'S SEAT WAS REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 89,000.

NHTSA ID

10242559

Incident

Nov 8, 2002

Mileage

52,000 mi

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO LIFT THE WINDOW PORTION OF THE LIFT GATE, THE WINDOW SLAMMED DOWN ON THE CONTACT'S HEAD. SHE LIFTED UP THE WINDOW A SECOND TIME AND IT SLAMMED DOWN ON HER HEAD AGAIN. SHE NOTICED THAT THE TWO WINDOW HINGES WERE EXTREMELY LOOSE. THE DEALER WAS NOTIFIED AND WOULD NOT WAIVE THE CONTACT'S DEDUCTIBLE. THE CURRENT AND FAILURE MILEAGES WERE 65,407.

NHTSA ID

10203424

Incident

Sep 18, 2007

Mileage

65,407 mi

THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK

NHTSA ID

10191054

Incident

Oct 1, 2004

THE SUVS RESISTOR-BLOWER MOTOR, WHICH IS PART OF THE A/C, HEATER AND BLOWER SYSTEM, FAILED. LITHIA JEEP SERVICE REPRESENTATIVES, WHO DIAGNOSED AND REPAIRED THE UNIT, INDICATED ITS PLACEMENT IS TOO CLOSE TO A MAJOR HEAT SOURCE IN THE CAR; THE EXCESSIVE HEAT HAS CAUSED THE UNIT TO FAIL EARLY. THE SERVICE REP INDICATED THAT WHILE THE UNIT FAILED BEFORE THE THIRD ANNIVERSARY OF THE VEHICLE, WHICH WAS NEW WHEN PURCHASED, THE MILES WERE BEYOND THE WARRANTY LEVEL. THE REPRESENTATIVE FURTHER INDICATED THAT JEEP HAS SINCE REDESIGNED THE PART AND/OR LOCATION, PREVENTING THE PROBLEM FROM OCCURRING IN LATER MODEL VEHICLES. *AK

NHTSA ID

10096309

Incident

Oct 2, 2004

Mileage

57,000 mi

WE HAVE A 2001 JEEP GRAND CHEROKEE LIMITED 4WD. ABOVE EACH PASSENGER DOOR THERE IS A HANDLE TO HOLD ON TO. I DON'T KNOW WHAT IT WOULD BE CALLED BUT I USE IT TO HANG ON WHEN WE GO AROUND A CORNER, ETC. IN JUNE WE WERE JUST LEAVING THE CLEANERS. MY HUSBAND WAS DRIVING AND I WAS IN THE PASSENGER SEAT. I REACHED UP FOR THE HANDLE AS HE WAS BACKING OUT. ALL OF THE SUDDEN SOMETHING HIT MY NOSE RIGHT UNDER MY EYE. IT REALLY SMARTED AND LEFT A RED WELT. I ASKED HIM TO RE-PARK THE CAR AND WE LOOKED FOR WHAT IN THE WORLD HAD HAPPENED. WE FOUND A SMALL PIECE OF STEEL ON THE SEAT. WE THEN LOOKED OVER THIS SAFETY HANDLE AND REALIZED THAT THE SPRING THAT HOLDS THE HANDLE HAD BROKEN AND HIT MY FACE. I DID NOT BLEED AND THE RED MARK WAS GONE IN A COUPLE OF DAYS. MY CONCERN IS THAT IT NEARLY HIT MY EYE. WHEN WE ASK THE DEALER TO REPLACE IT WE WERE TOLD IT WOULD COST $79. WAS THIS A FREAK FAILURE OR HAS THIS HAPPENED TO OTHERS? IF I HAD BEEN AN INCH SHORTER I COULD HAVE LOST AN EYE. WE FELT THAT THE DEALER WOULD REPLACE THE PART AND WERE SHOCKED THAT THEY WANTED US TO PAY FOR IT. WE HAVE NOT REPLACED IT YET SO THE PART IS AVAILABLE. *LA

NHTSA ID

10080958

Incident

Jun 9, 2004

Mileage

24,126 mi

CONSUMER STATES THAT THE ROTORS WORE OUT. DEALER NOTIFIED REPAIRED AND REPLACED 8 MONTHS LATER PROBLEM REOCCURRED. CAUSING THE VEHICLE TO SHAKE. MR THE CONSUMER ALSO STATED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHENEVER BRAKES WERE APPLIED-NEW ROTORS INSTALLED, WHICH WERE SUPPOSE TO FIX THE PROBLEM, AND A YEAR LATER THE PROBLEM HAPPENED AGAIN, MORE SEVERELY. THERE'S A SHIMMY IN THE FRONT WHEELS WHEN BRAKING-PER INVOICE. DIFFERENT SPECIALISTS HAVE RAISED THE ISSUE AND TRYING TO GET TO THE ROOT OF THE FRAME OUT OF ALIGNMENT. SCC

NHTSA ID

8020954

Incident

Oct 8, 2002

Mileage

9,900 mi

VEHICLE IS BLOWN OUT OF ITS LANE WHEN IT IS MODERATELY WINDY. DEALER NOTIFED. *AK *YD

NHTSA ID

8007409

Incident

Apr 15, 2001

UPON ENTERING THE VEHICLE AND CLOSING THE DOOR THE CONSUMER USES THE POWER LOCKS TO LOCK THE DOORS, WHETHER THE VEHICLE IS IN PARK OR DRIVE, BOTH THE DRIVER AND PASSENGER DOOR UNLOCK AUTOMATICALLY BY SIMPLY PULLING ON THE INSIDE DOOR HANDLES, THE CONSUMER BELIEVES THIS IS A SAFETY HAZARD. NLM

NHTSA ID

785468

Incident

Aug 7, 2001

DESIGN OF CENTER CONSOLE W/SHIFT LEVERS RESTRICTS DRIVER'S RIGHT ARM MOVEMENT FOR TALLER DRIVERS, SHIFT LEVER TOO LARGE IN FRONT OF ASH TRAY, POTENTIAL CAUSE FOR ACCIDENT. *CJ

NHTSA ID

559339