Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2001 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE WAS CRASHED INTO A CEMENT POLE HEAD ON. RADIATOR BROKEN COMPLETELY, ENGINE AS BEEN PUSHED UP ALL THE WAY TO THE WINDSHIELD, HEADLIGHT FLEW OFF TIRES POPPED, YET AIRBAG DIDN'T DEPLOY. AS A RESULT I SUFFER FROM CHEST AND RIB BRUISING FROM HITTING STEERING WHEEL.
A YEAR AGO AUTOMATIC DOOR LOCKS AND WINDOW SWITCHES ON PASSENGER'S SIDE, FRONT AND BACK, STOPPED WORKING WHEN PASSENGER SIDE FRONT DOOR INTERIOR LIGHT DID NOT GO ON WHEN DRIVER'S DOOR WAS OPEN. ON OCCASION, DOOR LIGHT WOULD GO ON MAKING EVERYTHING OPERATIONAL. THIS WAS SHORT-LIVED EACH TIME. RECENT ITEM ABOUT A GM RECALL LISTED THIS SAME PROBLEM, STATING IF THE CIRCUIT BOARD INSIDE DRIVER'S DOOR GOT WET, IT COULD CORRODE THE CIRCUIT BOARD, POSSIBLY CAUSING SMOKE OR FIRE. MY CONCERN IS A SAFETY ONE. WAS THERE A RECALL ON THIS VEHICLE. IT IS A 2001 JEEP GRAND CHEROKEE LIMITED, PURCHASED BY A RELATIVE IN 2001 AND TRANSFERRED TO ME IN 2007. *TR
A/C BLEND AIR DOOR PROBLEM. HIGH COST OF REPAIR. *TR
DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED. *TR
HEATER/AC NOT WORKING ON OUR 2001 GRAND CHEROKEE LIMITED V8 BLEND DOORS/MOTORS ARE NOT WORKING. THROWING UP CODES 52,54,56. *CN
A/C , HEATER DOES NOT FUNCTION PROPERLY, SPORADIC AIR FLOW. *TR
MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.
FAILURE OF THE "DUAL CLIMATE CONTROL" DAMPENER DOOR. THE DAMPENER DOOR CONTROL FAILED AND I SPENT $700 TO HAVE IT REPAIRED WITH AN UPDATED PART. *TR
AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE. *NM
I HAD A SLOW LEAK IN MY REAR TIRES , SO I WENT TO GET THEM PLUGGED. I WAS TOLD THAT THE RIMS HAD RUSTED THROUGH THE BACK TIRES AND PUNCTURED THE TIRES. I COULD NOT GET INTO A JEEP DEALERSHIP FOR TWO WEEKS SO MY MECHANIC ORDERED A NEW RIM (JEEP PART) AND TWO NEW TIRES SO THAT I COULD DRIVE SAFELY. JEEP REFUSES TO ACCEPT RESPONSIBILITY BASED ON THE FACT THAT I HAD MY OWN MECHANIC REPLACE THE TIRES. I WAS TOLD THAT I SHOULD HAVE WAITED TWO WEEKS. HOWEVER, I WAS NOT GOING TO RISK DRIVING ON A FAULTY RIM AND TIRES. I STILL HAVE THE RUSTED OUT RIMS AND PUNCTURED TIRES THAT JEEP REFUSES TO ACKNOWLEDGE. *JB
VEHICLE SHAKES WHEN TRYING TO BREAK AGAIN. TOOK IN FOR SERVICE AND TOLD THEY HAD SAFETY NOTICE THAT THE BRAKES AND ROTORS WERE TO BE REPLACED. NEW MFG ON THE ROTORS, SINCE THEY WERE HAVING A PROBLEM. BRAKES AND ROTORS REPLACED WHEN 2 YRS IN SERVICES WITH ABOUT 9K. 3 YRS LATER (29K PER DEALER) ROTORS NEED TO BE CUT DUE TO WARPING AGAIN. IN 2003 WAS TOLD WHEN THEY CHANGED THE METAL ROTORS, I SHOULD NOT HAVE THE PROBLEM AGAIN. NOW THE VEHICLE IS OUT OF WARRANTY AND ROTORS ARE WARPED. *NM
DT: CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE YEARLY MAINTENANCE DONE. THE DEALERSHIP TOLD HIM THE TIRES WERE DRY ROTTED. ALSO, THE CHROME RIMS WERE CORRODED. THE PLATING INSIDE THE RIMS WAS CORRODED. HE CONTACTED THE DEALERSHIP, THEY TOLD HIM THEY WOULD REPLACE TWO OF THE WHEELS, BUT HE WOULD HAVE TO REPLACE THE OTHER TWO AT HIS EXPENSE.*AK UPDATED 12/27/05. *JB
I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.
THE CAR IS ONLY THREE YEARS OLD WITH FACTORY INSTALLED ALLOY WHEEL AND AFTER TWO YEARS I NOTICED THE CHROME STARTING TO CHIP OFF ON ALL FOUR RIMS. I RECENTLY REPLACED ALL FOUR TIRES AND WAS TOLD THAT THE RIMS WERE IN EVEN WORSE SHAPE THAN I HAD EXPECTED. FOR THE LENGTH OF TIME THAT THIS OCCURED AND THE EXTRA MONEY PAID FOR THE OPTION, I JUST DON'T FEEL THAT THIS IS RIGHT. I AM OVER ON MY WARRANTY MILES AND FEEL AS IF THERE IS NO RECOURSE.
MY 2001 GRAND CHEROKEE IS EXPERIENCING A SEVERE VIBRATION PROBLEMS WHEN BRAKING. I'VE CONTACTED THE NW JEEP DEALERSHIP IN BEAVERTON OREGON AND THEY HAVE INFORMED ME THIS PROBLEM IS NOT TAKEN CARE BY THE JEEP CORPORATION. I BELIEVE THIS IS AN INHERIT DEFECT TO THE CAR SINCE I HAD THIS SAME PROBLEM FIXED A YEAR AGO AND NOW THEY ARE REFUSING TO FIX THE SAME ISSUE SINCE IT IS NOT UNDER WARANTEE ANY LONGER. I'VE SPOKEN TO SEVERAL JEEP OWNER ON THE SIMILAR VINTAGE VEHICLE AND THEY ARE ALSO HAVING THE SAME ISSUE. I BELIEVE THE GOVERNMENT SHOULD FORCE THE JEEP CORPOARTION TO PUT THE VEHICLE AS A RECALL ITEM. *AK
I AM THE ORIGINAL OWNER OF A 2001 JEEP GRAND CHEROKEE. AT 24K MILES, THE BRAKES VIBRATED SO BAD THAT I HAD TO APPLY SIGNIFICANT FORCE TO THE STEERING WHEEL TO MAINTAIN SAFE BRAKING. MY JEEP DEALER TOLD ME I HAD TO HAVE THE ENTIRE BRAKE SYSTEM REDONE-AND I DID- $600+ BILL. NOW 10K MILES LATER, THE BRAKES ARE AGAIN PULSING. THE DEALER NOW SAYS THE ROTORS NEED TO BE RESURFACE-SAME ONES THEY REPLACED 10K MILES AGO AND THAT THIS ISN'T COVERED UNDER WARRANTY. WHAT IS GOING ON? WHY NO RECALL? DOES SOMEONE NEED TO GET HURT IN AN ACCIDENT?*AK
ON 8/30/01 AT 7,968 AT MILES FRONT BRAKE ROTORS AND PADS WERE REPLACED. SAME CONDITION OCCURRED AND ON 8/9/02 AT 14,133 MILES, CALIPER KITS AND FRONT ROTORS WERE REPLACED. AGAIN ON 7/16/03 AT 21,839 MILES FRONT ROTORS WERE REPLACED AND BRAKE PADS WERE CLEANED UP.*AK
RECALL GENERATION 3 SEAT BELTS. I HAVE ACTUALLY HAD PROBLEMS WITH MOST MANUFACTURER SEAT BELTS, INCLUDING AIRCRAFT BELTS (PACIFIC SCIENTIFIC). I SELECTED "20" IN THE FAILURES SLOT SO THIS WILL GET THROUGH. USING MY SKILLS AS AN AIRCRAFT TECH. I HAVE ALSO INSPECTED AUTO BELTS AND FOUND MOST OF THEM REGARDLESS OF MANUFACTURER TO BE '!@#$%. *NLM
MY 2001 JEEP GRAND CHEROKEE HAS TO THE SHOP TWICE FOR THE SAME COMPLAINT. THE CAR SHIMMIES VERY BAD ABOVE 40 MPH WHEN THE BRAKE IS APPLIED. I ONLY HAVE 18,700 TOTAL MILES ON THE CAR. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 8500 MILES AND THE DEALER REPLACED THE REQUIRED PARTS ACCORDING TO THE TECHNICAL BULLETIN ISSUED BY DAIMLER CHRYSLER. THE SECOND TIME (SAME EXACT SHIMMY INDICATION), I WAS TOLD THAT THE ROTORS HAD TO BE TURNED AND THAT IT WAS A HEAT PROBLEM AND NOT COVERED UNDER ANY WARRANTY. FURTHERMORE, THE PROBLEM WAS PERHAPS A DRIVER HABIT AND NOT ANY FAULT OF THE MANUFACTURE. I PAID THE BILL AND INFORMED THE SERVICE MANAGER THAT I WAS NOT HAPPY WITH THIS SITUATION AND WANTED HIM TO VERIFY THROUGH HIS DISTRICT MANAGER THAT THIS WAS APPROPRIATE ACTION AND NOT A WARRANTY ITEM. HE SAID THAT HE WOULD AND GET BACK WITH ME. *NLM
CONSUMER STATES THAT THE ROTORS WORE OUT. DEALER NOTIFIED REPAIRED AND REPLACED 8 MONTHS LATER PROBLEM REOCCURRED. CAUSING THE VEHICLE TO SHAKE. MR THE CONSUMER ALSO STATED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHENEVER BRAKES WERE APPLIED-NEW ROTORS INSTALLED, WHICH WERE SUPPOSE TO FIX THE PROBLEM, AND A YEAR LATER THE PROBLEM HAPPENED AGAIN, MORE SEVERELY. THERE'S A SHIMMY IN THE FRONT WHEELS WHEN BRAKING-PER INVOICE. DIFFERENT SPECIALISTS HAVE RAISED THE ISSUE AND TRYING TO GET TO THE ROOT OF THE FRAME OUT OF ALIGNMENT. SCC
WHILE PULLING TRAILER VEHICLE BECOMES UNSTABLE AND IS "PUSHED" BY THE TRAILER. THIS OCCURS ANY TIME VEHICLE IS TRAVELING OVER 40 MPH AND PULLING THE TRAILER. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
CONSUMER REQUESTED THAT FACTORY RUNNING BOARDS BE INSTALLED IN THE VEHICLE FOR MEDICAL REASONS, WHICH WERE PROMISED BY THE DEALERSHIP AT THE TIME OF PURCHASE, HOWEVER WHEN CONSUMER ARRIVED TO PICKED UP THE VEHICLE, THE RUNNING BOARDS HAD NOT BEEN INSTALLED, BUT THE DEALER HAD INSTALLED WHAT WAS CALLED SIDE STEPS, WHICH WERE THEN INSTALLED INCORRECTLY, CONSUMER WAS INFORMED THAT NEW HOLES WOULD BE DRILLED TO MAKE THE SIDE STEPS STRAIGHT, WHEN THE VEHICLE WAS BROUGHT BACK OUT THE SIDE STEP WERE STILL CROOKED AND IT LOOKED AS THOUGH SOMEONE HAD TAKEN A HAMMER AND POUNDED ON THE EDGE TO STRAIGHTEN IT OUT, CONSUMER WAS INFORMED TO TAKE THE VEHICLE HOME AND SHE WOULD BE CALLED WHEN THE RUNNING BOARD CAME IN, CONSUMER WAS NEVER CONTACTED AND WHEN SHE FINALLY SPOKE TO SOMEONE, SHE WAS TOLD THAT ONCE THE VEHICLE IS DRIVEN OFF THE LOT, SHE HAS THEN ACCEPTED THE TERMS AND CONDITIONS OF VEHICLE, CONUSMER STATES SHE STILL HAS NOT RECEIVED THE FLOOR MATS, CARGO COVER OR THE SECOND IGNITION KEY THAT WAS PROMISED IN THE CONTRACT.*JB
THE DRIVETRAIN WAS REMOVED AND REPLACED.*JB
CONSUMER STATES THE ROOF RACK IS NOT USABLE, DUE TO THE TIE-DOWN HOLES ARE NOT DRILLED ALL THE WAY THROUGH THE SIDE RAILS, AND THE SPREAD BETWEEN THE CROSSBARS BEING REDUCED BY APPROXIMATELY 22 INCHES, CONSUMER WAS INFORMED BY MANUFACTURER THAT THIS FUNCTION IS THE VEHICLES DESIGN AND NOT A DEFECT AND MANUFACTURER HAS DENIED CONSUMERS REQUEST FOR ANY ASSISTANCE.*JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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