2001 Jeep Grand Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2001 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility24523.3%
- Brakes21120.1%
- Interior & seats11911.3%
- Transmission848.0%
- Engine736.9%
- Electrical413.9%
- Steering373.5%
- Driver assistance323.0%
- Fuel system312.9%
- Airbags262.5%
- Other / unspecified242.3%
- Suspension232.2%
- Exterior lighting222.1%
- Powertrain (other)191.8%
- Body & structure151.4%
- Tires & wheels90.9%
- Seat belts70.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
1-I BOUGHT THE JEEP 4/2008. A COUPLE OF MONTHS AFTER, A WINDOW STOPPED WORKING. I GOT THE REGULATOR FIXED. SOON AFTER THAT, ANOTHER WINDOW STOPPED. I GOT THAT ONE FIXED. EVERY TIME I GET ONE FIXED ANOTHER BREAKS. NOW I HAVE 2 WINDOWS NOT WORKING. 2-WHENEVER I TURN A CORNER, IT SOUNDS LIKE THE WHEELS ARE SCRAPING AGAINST SOMETHING. 3-SOON AFTER I BOUGHT THE JEEP, WHENEVER IT GETS WET AND I TURN CORNERS, THERE IS A SOUND COMING THE FRONT LIKE ITS THE AXLE OR SOMETHING. I HAVE TAKEN IT TO SEVERAL PEOPLE/DEALERS AND NO ONE CAN FIND OUT WHY. THEY TEST DRIVE IT AND HEAR IT, LOOK UNDERNEATH AND STILL CANT FIND OUT WHY OR WHERE THE SOUND IS COMING FROM. *TR
PASSENGER SIDE WARM AIR FLOW FROM HEATER STOPPED. ONLY COLD AIR BLOWS OUT. DRIVER SIDE IS OPERATING FINE. EVIDENTLY THE AIR BLEND DOOR HAS FAILED. THIS APPEARS TO BE A CHRONIC PROBLEM WITH THIS JEEP VINTAGE. I DO NOT UNDERSTAND WHY A RECALL HAS NEVER BEEN ISSUED FOR THIS COMMON DESIGN FAILURE. THE FIX IS VERY EXPENSIVE AND INVOLVES REMOVING THE WHOLE DASH. HOWEVER, MOPAR EVEN MAKES A REPAIR KIT FOR THIS ISSUE KIT #K6855685AB, THAT DOES NOT INVOLVE REMOVING THE DASH. JEEP SHOULD BE FORCED TO RECALL THESE VEHICLES AND CORRECT THEIR DESIGN FLAW. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTABLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE BRAKES FAILED WHILE THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However, there have been complaints regarding the stability and safety of the front seats in the 2001 Jeep Cherokee. Complaints: Many owners have reported issues with the front seat frame breaking, causing the seat to become unstable or wobbly. 1 Safety Concerns: These issues have raised safety concerns, as they could lead to serious accidents if the seat is not secure. 1
THE DRIVER SEAT BRACKET SNAPPED LOOSE AT THE REAR LEFT SIDE THAT HOLDS THE SEAT TO THE FRAME WHILE DRIVING. I WAS MAKING A RIGHT HAND TURN WHEN I HEARD THE SEAT FRAME BREAK. NOW WHEN DRIVING THE SEAT IS VERY LOOSE AND MAKES A CLICKING NOISE WITH LOTS OF UNSTABLE SEAT MOVEMENTS. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
OVER THE PAST THREE YEARS MY POWER WINDOWS SLID DOWN. ONE LEFT REAR A FEW YEARS AGO SLID DOWN AS WE WERE GOING DOWN THE ROAD. RT PASSENGER SIDE DOWN ABOUT A YEAR LATER. JANUARY 2ND MY PASSENGER SIDE WINDOW DID THE SAME. I TOOK IT INTO THE SHOP AND MECHANIC SAID IT WAS THE REGULATOR, IT WOULD BE 300.00 TO FIX IT, HE SAID YEP THAT'S COMMON IN JEEPS. I HAVE A FRIEND WHO HAS A 2002 JEEP, SAME PROBLEM WITH ALL FOUR.... I'M A SINGLE MOTHER, SINGLE GRANDMOTHER THAT CANT SPARE THAT KIND OF MONEY. YESTERDAY 04/14/2009 I WALKED OUT TO MY JEEP TO DISCOVER THE WINDOW WAS DOWN. THOUGHT WOW I DON'T REMEMBER LEAVING MY WINDOW DOWN BECAUSE I HAVE SOUND EQUIPMENT I WOULD HATE TO HAVE STOLEN. IT WAS CHILLY OUT THAT MORNING, TRIED TO ROLL IT UP.... GUESS WHAT? NOW ALL OF MY POWER WINDOWS ARE BROKEN DUE THE REGULATORS. FUEL PUMP, AND INJECTORS ARE MY PROBLEM TOO. OH YEAH!!!!!!!!!! LET ME ADD THE HEATER CORE TO THAT. I LOVE MY JEEP... I TAKE GOOD CARE OF IT, IT LOOKS BRAND NEW. THE OIL IS CHANGED WITH THE BEST MONEY CAN BUY AND ON TIME EVERY TIME IF NOT SOONER. *TR
SUDDEN ACCELERATION ONCE AGAIN BY THOSE WONDERFUL JEEP CHEROKEES. 2001 EXITING A CARWASH IN THE CHICAGOLAND AREA. THIS IS THE THIRD IN LESS THAN 2 YEARS. NOW THAT THESE JEEPS ARE GETTING MORE MILES ON THEM THIS IS GOING TO HAPPEN ALOT!!!!!!!!!! BEWARE!!!!!!!!!!!!!!! *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,000.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the vehicle was taken to an independent mechanic for the windshield replacement; however, after the repair was completed, the vehicle failed to start up. The vehicle was waiting to be towed to the local dealer. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
OVERHEAD DISPLAY CEASES TO WORK. ONLINE FORUMS HAVE POINTED TO A FAULTY WIRING HARNESS THAT HAS TO BE REPLACED AT CONSIDERABLE COST. IF THE HARNESS IS FAULTY COULD IT CAUSE AN ELECTRICAL PROBLEM?
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRIVERS.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE FAILED TO REVERSE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT WHEELS WERE POINTING IN TWO DIFFERENT DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUBE THAT CONNECTED THE TIE ROD TO THE FRONT END BY THE DRIVER AND PASSENGER SIDE WHEELS WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE FAILURE MILEAGE WAS 196,000. UPDATED 07/12/17*LJ *CN
WHEN DRIVING AT 45 TO 50 MPH THE FRONT END STARTS TO VIBRIATE AND STARTS TO SHAKE UNCONTROLLABLY,WHAT'S REALLY BAD IS THAT YOU DON'T KNOW WHEN IT WILL HAPPEN.I DROVE FROM SAVANNAH TO MICHIGAN AND BACK WITH NO PROBLEMS THAN WHEN YOU LEAST EXPECT IT THAN IT HAPPENS ! IT SHAKES SO BAD YOU CAN'T DRIVE SO YOU HAVE TO PULL OFF THE ROAD AND STOP AND IT SEEMS TO GO AWAY BUT IT MAY RETURN AFTER ANOTHER ONE OR TWO THOUSAND MILES. I HAVE BROUGHT TO SHOPS AND HAVE REPLACED FRONT END PARTS,BRAKES,TIRES ETC. THEY CAN'T FIND THE PROBLEM.I HAVE READ THAT IT'S A DISIGN FLAW WITH THE COIL SPRINGS BEING IN A BAD POSITION. GOOGLE JEEP DEATH WOBBLE.YOU WILL FIND. I WON'T SELL THE CAR BECAUSE I WOULDNT WANT TO PUT SOMEONE IN DANGER.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEATS SEIZED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATING ELEMENTS MALFUNCTIONED AND RECOMMENDED THAT THE ELEMENTS BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 02/18/16.*JB
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT ACTIVATED THE FRONT DRIVER'S SIDE HEATED SEAT MECHANISM BUT THE HEATING ELEMENT FAILED TO FUNCTION. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT ON 9/3/03, THE DEALER REPLACED THE FRONT DRIVER'S SEAT HEATING ELEMENT. THE MANUFACTURER WAS NOTIFIED OF THE RECENT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/2/13 *CN THE CONSUMER STATED ON FEB 4, 2010 AT MILEAGE OF 64,692 THE HEATING ELEMENT IN THE FRONT LEFT SEAT WAS NOT OPERATING AGAIN. UPDATED 1/15/2013 *JS
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I WAS DRIVING ABOUT 45 MPH WHEN MY JEEP ACCELERATED, I TRIED TAPPING THE GAS PEDAL IN HOPES THAT IT WOULD AFFECT IT. THAT DIDN'T HELP, I HAD BOTH FEET ON THE BRAKE, I PULLED THE E-BREAK AND IT STILL WOULDN'T STOP AND I WAS REDLINING. I FINALLY SAW A REDLIGHT AND DECIDED TO THROW IT IN PARK AND IT ROLLED ANOTHER 50 FEET OR SO BEFORE FINALLY COMING TO A STOP. I JUMPED OUT AND RAN BECAUSE IT WAS STILL STUCK AND REDLINING. EVERYTHING UNDER THE JEEP WAS RED AND FINALLY FLAMES STARTED COMING OUT OF THE EXHAUST. THE FIRE DEPARTMENT HOSED IT DOWN FOR ABOUT TEN MINUTES BEFORE TAKING THE KEYS OUT OF THE IGNITION. *TR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 30 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THE SENDING UNIT IN THE FUEL TANK WAS INOPERABLE. A VAPOR LOCK CAUSED THE VEHCILE TO NOT START-UP. THE MECHANIC WAS UNABLE TO LOCATE REPLACEMENT PARTS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.
THE CASING HOLDING THE GAS TANK UP IN A SAFE MANNER HAS DETERIATED TO A POINT THAT THE FUEL TANK IS NOW IN DANGER OF SCRAPING THE PAVEMENT WHILE MOVING.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving at various speeds, the air bag warning light illuminated. The warning light flashed on and off intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 199,181.
Airbag light coming Laredo.!! Will it work??? Drivers side squib is error it reads is there an issue with squib and clockspring? Very expensive repair several issues on web about clockspeings going bad on all years of jeep grand cherokee laredos. Mine is 2001 jeep.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
VEHICLE WAS CRASHED INTO A CEMENT POLE HEAD ON. RADIATOR BROKEN COMPLETELY, ENGINE AS BEEN PUSHED UP ALL THE WAY TO THE WINDSHIELD, HEADLIGHT FLEW OFF TIRES POPPED, YET AIRBAG DIDN'T DEPLOY. AS A RESULT I SUFFER FROM CHEST AND RIB BRUISING FROM HITTING STEERING WHEEL.
A YEAR AGO AUTOMATIC DOOR LOCKS AND WINDOW SWITCHES ON PASSENGER'S SIDE, FRONT AND BACK, STOPPED WORKING WHEN PASSENGER SIDE FRONT DOOR INTERIOR LIGHT DID NOT GO ON WHEN DRIVER'S DOOR WAS OPEN. ON OCCASION, DOOR LIGHT WOULD GO ON MAKING EVERYTHING OPERATIONAL. THIS WAS SHORT-LIVED EACH TIME. RECENT ITEM ABOUT A GM RECALL LISTED THIS SAME PROBLEM, STATING IF THE CIRCUIT BOARD INSIDE DRIVER'S DOOR GOT WET, IT COULD CORRODE THE CIRCUIT BOARD, POSSIBLY CAUSING SMOKE OR FIRE. MY CONCERN IS A SAFETY ONE. WAS THERE A RECALL ON THIS VEHICLE. IT IS A 2001 JEEP GRAND CHEROKEE LIMITED, PURCHASED BY A RELATIVE IN 2001 AND TRANSFERRED TO ME IN 2007. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTABLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE FAILED TO REVERSE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT WHEELS WERE POINTING IN TWO DIFFERENT DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUBE THAT CONNECTED THE TIE ROD TO THE FRONT END BY THE DRIVER AND PASSENGER SIDE WHEELS WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE FAILURE MILEAGE WAS 196,000. UPDATED 07/12/17*LJ *CN
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATTEMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.
1. I'LL BE DRIVING AND THE JEEP WOULD JUST CUT OFF ON IT'S OWN. 2. AFTER DRIVING FOR AWHILE THE JEEP WILL TAKE UP TO 15 MINUTES TO START. 3. THE DRIVER SIDE BRAKE LIGHT KEEP BLOWING, I HAVE TO CHANGED THEM CHANGE THE BULB ABOUT EVERY 3 DAYS.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRIVERS.
JEEP HAD THE DREADED "DEATH WOBBLE" MANY PARTS FAILED AND NEEDED REPLACED MULTIPLE TIMES WITHIN 30,000 MILES OF HIGHWAY DRIVING AT SAFE SPEEDS. TIRES WERE PROPERLY INFLATED AND ALIGNMENT WAS CORRECT. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT'S VEHICLE WAS INCLUDED IN CUSTOMER SATISFACTION RECALL NUMBER: N47 REGARDING A DEFECT WITH THE STRUCTURE. A POTENTIAL FAILURE OR FIRE COULD OCCUR IF THE REAR OF THE VEHICLE WERE IMPACTED. THE MANUFACTURER RECALL REQUIRED THAT A HITCH BE ADDED TO THE REAR OF THE VEHICLE TO PREVENT THE POSSIBLE FAILURE. THE MANUFACTURER WAS NOTIFIED TWICE OF THE FAILURE. THE FIRST TIME THE MANUFACTURER WAS NOTIFIED, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS ELIGIBLE FOR THE RECALL. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, (330) 296-2866), THE DEALER REFUSED. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT QUALIFY FOR THE REPAIR. WHEN THE CONTACT CALLED THE DEALER BACK THE SECOND TIME, THE REPRESENTATIVE INFORMED HIM AGAIN THAT THE VEHICLE DID NOT QUALIFY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*JB
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK GATHERED RUST AND CORROSION. ALSO, THE UNDERCARRIAGE WAS CORRODED AND PIECES WERE FALLING OFF. THE CONTACT BELIEVED THAT THE FUEL TANK COVER MAY HAVE FALLEN OFF AND IT WAS WET; HOWEVER, THE CONTACT WAS UNSURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owned a 2001 Jeep Grand Cherokee equipped with Prinx Tires, Tire Line: High Country RT, Tire Size: LT265/65/R16, DOT Number: N/A. The contact stated that, while his son was driving at an undisclosed speed during light snowfall and attempting to reduce speeds, the vehicle lost traction. As a result, the driver lost control of the vehicle and slid off the roadway, only coming to a complete stop after rolling once down an embankment and colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver did not receive immediate medical attention but later transported himself to a chiropractor and was treated for stiffness. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24T014000 (Tires), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
The contact owns a 2001 Jeep Grand Cherokee equipped with Cooper Tires, Tire line: Discoverer H/T, Tire Size: 245/70/R16, DOT Number: UP9HC5T4216. The contact stated while driving 25 MPH, the driver's side front tire had a blowout, causing the vehicle to bounce and shake. Additionally, there was smoke coming from the driver's side front tire. The contact was able to pull over and a tow truck assisted by replacing the faulty tire with the spare tire. The dealer was made aware of the failure and replaced the tire. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I AM GOING TO PASTE BELOW WHAT I WROTE ON UNSAFECARSEATS.COM. I AM DUMBFOUNDED THAT I HAVE HAD THIS CAR FOR 5 YEARS AND THIS IS THE FIRST I'VE HEARD ABOUT THIS. WHEN I FIRST NOTICED THE GEN3 SEAT BELT PROBLEM WITH MY INFANT SEATS I THOUGHT, THIS CAN'T BE RIGHT, IF THERE WERE AN ISSUE WITH THESE SEAT BELTS THEY WOULD HAVE BEEN RECALLED AND I WOULD HAVE BEEN NOTIFIED. I AM REALLY DISAPPOINTED IN THE NHTSA. IT IS A REAL PROBLEM: I HAVE 6 MO OLD TWINS AND A 4 YO SON. THEY ARE 3 ACROSS IN THE BACKSEAT OF MY 2001 JEEP GRAND CHEROKEE LIMITED. ON SEVERAL OCCASIONS I HAVE NOTICED THAT THE BELTS HOLDING THE INFANT SEATS HAVE BECOME UNDONE AFTER MAKING SURE REPEATEDLY THAT THEY WERE BUCKLED AND TAUT. THIS IS ABSOLUTELY A REAL PROBLEM! I EVEN WENT SO FAR AS GRILLING MY 4 YO IF HE UNDID THE BUCKLES IN 'FUN'. HE REPEATEDLY DENIED IT. HOWEVER, HE COULD NOT HAVE DONE THAT TO THE FAR OUTBOARD SEAT (HE SITS IN THE OTHER OUTBOARD SEAT) WHILE I WAS DRIVING, AND THAT'S WHEN I BEGAN TO SCRATCH MY HEAD. THEN I THOUGHT, WELL OK, MAYBE MY INFANT CAR SEATS ARE REALLY CLUNKY AND SOMETIMES WHEN I LOCK THEM INTO THE BASE OR GET THEM OUT, THEY ARE JOSTLING THE BELT OPEN. BUT, WOULD THAT BE OK EITHER?? THE BELT LOCK IS INCREDIBLY SENSITIVE AND DEFECTIVE. PUT IN PERSPECTIVE, IF A BASE MOVING AGAINST ANOTHER OR PUTTING THE BUCKET IN OR OUT OF THE BASE CAUSES A MALFUNCTION, WELL THEN IT DOES NOT TAKE A DEGREE IN PHYSICS TO KNOW THAT A COLLISION WOULD DO THE SAME THING. I AM AMAZED I HAVE NOT HEARD ABOUT THIS UNTIL NOW! WHAT IRRESPONSIBILITY! ALL THE TIMES I TOOK MY CAR TO THE DEALERSHIP, NOT A PEEP. THANKS TO BABYCENTER.COM FOR DIRECTING ME HERE. *TR
I WAS INVOLVED IN A COLLISION IN WHICH I REAR ENDED ANOTHER VEHICLE. I WAS TRAVELLING AT APPROXIMATELY 40-45 MPH. UPON IMPACT WITH THE OTHER VEHICLE NEITHER MY SEATBELT FUNCTIONED NOR THE DRIVERS SIDE AIRBAG DEPLOYED. THIS CAUSED INJURY TO MY CHEST WHEN IT HIT THE STEARING WHEEL.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .