RoadVitals

2001 Jeep Grand Cherokee Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
245
Latest Feb 7, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
28%
of 883 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2001 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 245 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 245, in the owner's own words

SuspensionVisibility
Filed Feb 7, 2013

1-I BOUGHT THE JEEP 4/2008. A COUPLE OF MONTHS AFTER, A WINDOW STOPPED WORKING. I GOT THE REGULATOR FIXED. SOON AFTER THAT, ANOTHER WINDOW STOPPED. I GOT THAT ONE FIXED. EVERY TIME I GET ONE FIXED ANOTHER BREAKS. NOW I HAVE 2 WINDOWS NOT WORKING. 2-WHENEVER I TURN A CORNER, IT SOUNDS LIKE THE WHEELS ARE SCRAPING AGAINST SOMETHING. 3-SOON AFTER I BOUGHT THE JEEP, WHENEVER IT GETS WET AND I TURN CORNERS, THERE IS A SOUND COMING THE FRONT LIKE ITS THE AXLE OR SOMETHING. I HAVE TAKEN IT TO SEVERAL PEOPLE/DEALERS AND NO ONE CAN FIND OUT WHY. THEY TEST DRIVE IT AND HEAR IT, LOOK UNDERNEATH AND STILL CANT FIND OUT WHY OR WHERE THE SOUND IS COMING FROM. *TR

NHTSA ID
10496786
Incident
Jun 30, 2008
Visibility
Filed Feb 6, 2013

PASSENGER SIDE WARM AIR FLOW FROM HEATER STOPPED. ONLY COLD AIR BLOWS OUT. DRIVER SIDE IS OPERATING FINE. EVIDENTLY THE AIR BLEND DOOR HAS FAILED. THIS APPEARS TO BE A CHRONIC PROBLEM WITH THIS JEEP VINTAGE. I DO NOT UNDERSTAND WHY A RECALL HAS NEVER BEEN ISSUED FOR THIS COMMON DESIGN FAILURE. THE FIX IS VERY EXPENSIVE AND INVOLVES REMOVING THE WHOLE DASH. HOWEVER, MOPAR EVEN MAKES A REPAIR KIT FOR THIS ISSUE KIT #K6855685AB, THAT DOES NOT INVOLVE REMOVING THE DASH. JEEP SHOULD BE FORCED TO RECALL THESE VEHICLES AND CORRECT THEIR DESIGN FLAW. *TR

NHTSA ID
10496645
Incident
Jan 7, 2013
Mileage
70,000 mi
Visibility
Filed Dec 3, 2012

DUE TO THE BLEND DOOR BREAKAGE/FAILURE, VISABILITY IS AFFECTED BECAUSE THIS CAUSES THE DEFOGGER/DEFROSTER SYSTEM TO NOT WORK PROPERLY. THIS CREATES POOR VISABILITY AND A SAFETY HAZARD. *TR

NHTSA ID
10487154
Incident
Sep 19, 2012
Visibility
Filed Jan 3, 2012

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER DOORS FOR THE AIR AND HEATING VENTS WERE FRACTURED AND CAUSED A FAILURE WITH THE AIR CONDITIONING AND HEATED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT A REMEDY WAS NOT AVAILABLE FOR THE TYPE OF FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 67,000.

NHTSA ID
10442258
Incident
Jul 14, 2011
Mileage
55,000 mi
Interior & seatsVisibility
Filed Dec 6, 2011
Fire reported

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.

NHTSA ID
10438715
Incident
Dec 20, 2010
Mileage
96,000 mi
Visibility
Filed Aug 3, 2011

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THREE OF HIS FOUR WINDOW REGULATORS WERE DAMAGED, CAUSING THE WINDOWS TO FALL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED EACH WINDOW REGULATOR AT THE OWNERS EXPENSE FOR $400. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 9/13/11 *CN UPDATED 09/28/11

NHTSA ID
10416894
Incident
Jul 6, 2011
Mileage
107,000 mi
Visibility
Filed Jun 2, 2011

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER FOR 2001 JEEP GRAND CHEROKEE LIMITED. DUAL CLIMATE CONTROLS ARE INOPERABLE AND COLD AIR IS CONSTANTLY BLOWING ON MY WINDSHIELD INTERIOR, CAUSING IT TO FOG UP, LIMITING MY VISIBILITY CONSIDERABLY. *TR

NHTSA ID
10404262
Incident
Jun 2, 2011
Mileage
85,000 mi
Visibility
Filed Apr 1, 2011

POWER WINDOWS-FRONT PASSENGER SIDE REGULATOR FAILED ~JULY '09 GETTING BACK IN THE CAR FROM CHURCH PUT THE WINDOW UP HEARD LOUD SNAP AND WINDOW DROPPED, HAD TO STOP WINDOW FROM FALLING INTO DOOR PANEL BY HOLDING IT ALL THE WAY HOME UNTIL WE COULD FIGURE OUT WHAT TO DO-TAPED IT UP. DRIVER SIDE WINDOW STARTED OUT AS A MOTOR FAILING IN JAN '11 AND WHEN I WENT TO GET MY OIL CHANGED ASKED THEM NOT TO PUT WINDOW DOWN BECAUSE OF THAT (DIDN'T WANT IT TO GET STUCK IN DOWN POSITION), WINDOW GOT PUT DOWN AND THAT WAS THE START OF THE END. BY FEB '11 THE WINDOW HAD FAILED NO SNAPS BUT WILL SLIDE DOWN IF NOT HELD UP WITH SOMETHING. NOW BOTH OF MY WINDOWS ARE DONE FOR AND BEING HELD UP WITH TAPE, CAN'T AFFORD DEALERSHIP PRICING TO FIX. PASSENGER WINDOW WENT AT ~85,000 MILES WENT TO DEALERSHIP FOR PRICING TO FIX ~$300/WINDOW + LABOR @ $90/HR DRIVER WINDOW WENT AT ~160,000 MILES HAVE BEEN LOOKING FOR PARTS ONLINE AND IN JUNK YARDS... IF THE WINDOWS ARE NOT PUSHED UP ALL THE WAY AND TAPED SECURELY THEY WILL LEAK FROM THE RAIN OR WIND WILL GET IN AND CAUSE THE TRUCK TO BE UNCONTROLLABLE! I DIDN'T REALIZE THAT THERE WERE SO MANY PROBLEMS WITH THE WINDOWS, THOUGHT IT WAS A FREAK THING APPARENTLY NOT. *TR

NHTSA ID
10393971
Incident
Jul 15, 2009
Mileage
85,000 mi
Visibility
Filed Dec 24, 2010

THE 99-2004 JEEP GRAND CHEROKEE HAS MAJOR DEFECTS IN THE HEATING/AC SYSTEM AND CHRYSLER IS MAKING CUSTOMERS PAY FOR THERE DEFECT.*TR

NHTSA ID
10372363
Incident
Dec 24, 2010
Mileage
190,000 mi
Visibility
Filed Nov 27, 2010

THE PASSENGER SIDE HEATER DOES NOT BLOW HOT AIR. IT WILL NOT DEFROST THE WINDSHIELD ON THE PASSENGER SIDE AND THEREFORE CAUSES A SAFETY HAZARD BY LIMITING SIGHT OF THE DRIVER. *TR

NHTSA ID
10367933
Incident
Nov 26, 2010
Mileage
129,000 mi
Visibility
Filed Oct 28, 2010

BLEND AIR DOOR FAILURE. *TR

NHTSA ID
10362733
Incident
Oct 7, 2010
Mileage
115,000 mi
Visibility
Filed Oct 22, 2010

MY 2001 JEEP GRAND CHEROKEE LIMITED WITH 140,000 MILES HAS HAD AIR CONDITIONING PROBLEMS WHERE IT DOESN'T BLOW OUT COLD AIR, FOR THE LAST 3 YEARS. I DIDN'T CARE MUCH ABOUT IT AND DIDN'T PLAN TO FIX IT UNTIL I NOTICED THAT THE HEATING SYSTEM WAS DOING THE SAME THING. THE MIDDLE VENTS BLOW OUT COLD AIR AND THE PASSENGER SIDE VENTS BLOW NORMAL HOT AIR. I LIVE IN A STATE WHERE IT GETS BRUTALLY COLD OUT IN THE WINTER TIME AND OBVIOUSLY THIS NEEDS TO BE FIXED FOR COMFORT AND ALSO FOR DEFROST. COME TO FIND OUT THAT THE REPAIR IS VERY COSTLY $8-1800. AND THE MOST HORRIFYING OF ALL IS THAT AFTER THE PROBLEM IS CORRECTED, IT WILL ONLY HAPPEN AGAIN AND YOU WILL BE FORCED TO PAY TO FIX IT ALL OVER AGAIN BECAUSE OF THE PARTS CHRYSLER USES. I CAN NOT AFFORD TO FIX THIS PROBLEM OVER AND OVER AGAIN. THIS CAR DEALER IS WELL AWARE OF THIS PROBLEM AND IS IGNORING ALL COMPLAINTS AND FORCING CONSUMERS TO PAY FOR THE PROBLEM, WHEN IT IS JUST GOING TO BREAK AGAIN. THIS IS ALMOST CRIMINAL! *TR

NHTSA ID
10361710
Incident
Sep 23, 2010
Mileage
140,000 mi
Visibility
Filed Oct 19, 2010
Crash reported

THE FAILURE OF THE BLENDER MOTOR HAS LEFT OUR JEEP WITHOUT A WINDSHIELD DEFROSTER/DEFOGGER. IT ONLY BLOWS COLD AIR AND DOES NOT CLEAR LEAVING VISIBILITY AT ZERO. IT DOESN'T WORK AT ALL AND NOW IT IS DANGEROUS FOR MYSELF AND FAMILY TO DRIVE IN OUR "FAMILY CAR". NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM BECAUSE THE DEALERSHIP SAID IT WOULD BE AN $800-$1500 REPAIR NOT COVERED BY EXTENDED WARRANTY THAT WE PURCHASED. *TR

NHTSA ID
10361225
Incident
Jun 14, 2009
Mileage
145,000 mi
EngineInterior & seatsVisibility
Filed Aug 28, 2010

APPROXIMATELY 5 YEARS AGO, THE HEAT STOPPED WORKING ON THE PASSENGER SIDE OF MY 2001 JEEP GRAND CHEROKEE. THEN LAST YEAR, THE HEAT AND A/C STOPPED WORKING COMPLETELY. THIS MAKES FOR VERY DANGEROUS DRIVING CONDITIONS AS VISIBILITY IS GREATLY REDUCED AT TIMES. ITS TOO COSTLY FOR ME TO REPAIR MYSELF. IT APPEARS THAT THIS IS A PROBLEM FOR MOST OF THESE VEHICLES AND I CAN'T UNDERSTAND WHY SOMETHING HASN'T BEEN DONE ABOUT IT. ALSO, THE PASSENGER SIDE SEAT HEATING ELEMENT STOPPED WORKING AFTER IT APPARENTLY SHORTED OUT, LUCKILY, NO FIRE OCCURRED. AND THE HYDRAULICS THROUGH OUT THE VEHICLE HAVE STOPPED WORKING AND I NOTICED THIS WHEN FIRST THE HOOD CAME DOWN ON MY HEAD AND THEN THE REAR WINDOW! I'VE ALSO HAD TO REPLACE THE ENGINE AND IT WAS DUE TO PROBLEMS WITH THE COOLANT/HYDRAULIC FAN...AT A PRICE TAG OF $4000.00... *TR

NHTSA ID
10352540
Incident
Aug 15, 2005
Mileage
100,000 mi
EngineVisibility
Filed Jul 29, 2010

REPEATED FAILURE OF BLOWER FAN FOR WHICH THERE IS APPARENTLY NOT A SUITABLE FIX FROM JEEP. CURRENT FIX IS EITHER (A) PART FROM SUPPLIER OTHER THAN JEEP WHICH FAILS EVERY 6-9 MONTHS OR (B) JEEP RECOMMENDED PART WHICH REDUCED AIR VOLUME SO DRAMATICALLY THAT DEFROSTING WINDOWS IS UNSAFE. FAILURE OF THE BLOWER MOTOR IS ALSO UNSAFE DUE TO THE INABILITY TO DEFROST THE WINDOWS. *TR

NHTSA ID
10346121
Incident
Dec 26, 2009
Mileage
95,000 mi
Visibility
Filed May 10, 2010

ONLY COLD AIR COMES OUT ON PASSENGER SIDE, UNABLE TO DEFROST WINDSHIELD IN WINTER. REPAIR COST $1,000 +. *TR

NHTSA ID
10329687
Incident
Dec 1, 2009
Mileage
118,000 mi
Interior & seatsExterior lightingVisibility
Filed Feb 26, 2010

REAR BRAKE AND SAFETY LIGHTS ON 2001 JEEP KEEP NOT WORKING FLAW IN WORKMANSHIP AND CONSTRUCTION OF ASSEMBLY. DRIVER SEAT COMING LOSE AT BASE BRACKETS THAT SLID THE SEAT BACK AND FORWARD. WINDOW LIFTS BREAK CONSTANTLY. BLOWER DOOR BRAKES CEASING DEFROST AND WINDOWS FOG DURING COLD DAYS. *TR

NHTSA ID
10314502
Incident
Feb 10, 2009
Mileage
113,000 mi
Visibility
Filed Feb 22, 2010

2001 JEEP GRAND CHEROKEE LIMITED V8 BLEND DOOR IS BROKEN. THIS EFFECT THE ABILITY FOR MY JEEP TO HEAT COOL AND DEFROST PROPERLY. IT SEEMS TO BE A DESIGN FLAW CONSIDERING THE AMOUNT OF INSTANCES I HAVE RUN ACROSS. *TR

NHTSA ID
10312834
Incident
Jun 20, 2009
Mileage
98,000 mi
Visibility
Filed Jan 29, 2010

SEVERAL WINDOW MOTORS ON MY 2001 JEEP HAVE BROKE IN THE PAST TWO YEARS. WHEN THIS HAPPENS, THE WINDOW FALLS DOWN BY ITSELF AND WILL NOT GO BACK UP WITHOUT GETTING OUT OF THE CAR TO MANUALLY PUSH IT BACK UP. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY TO PUSH MY WINDOW BACK UP FOR FEAR OF IT GOING ALL THE WAY DOWN AND NOT BEING ABLE TO GET IT BACK UP IN THE FREEZING COLD WEATHER. I AM ALSO CONCERNED ABOUT THE POSSIBILITY OF HITTING A BUMP IN THE ROAD AND THE WINDOW FALLING DOWN HARD AND SHATTERING. PLEASE ALSO TAKE INTO CONSIDERATION THE FACT THAT THIS HAS HAPPENED TO THREE OF MY WINDOWS SO FAR AND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM AND CHRYSLER IS REFUSING TO DO ANYTHING ABOUT IT. SINCE IT IS SO EXPENSIVE TO REPAIR, I AS WELL AS MANY OTHERS ARE FORCED TO LIVE WITH IT UNTIL I CAN SAVE UP ENOUGH MONEY TO GET IT FIXED. *TR

NHTSA ID
10303273
Incident
Jan 20, 2010
Mileage
120,000 mi
EngineVisibility
Filed Jan 13, 2010

HEAT ONLY WORKS ON DRIVER SIDE. COLD AIR FROM PASSENGER SIDE. MY MECHANIC THE A/C BLEND DOOR IS PROBABLY STUCK. I HAVE BEEN TOLD THEY WOULD HAVE TO PULL THE DASH TO FIX THE PROBLEM. A YEAR AGO THE HEATER CORE WAS REPLACED REQUIRING THE NEED TO PULL THE DASH. THE LABOR FOR THAT ALONE WAS $900. MY MECHANIC TOLD ME THAT BOTH OF THESE PROBLEMS HAVE SERVICE BULLETINS ISSUED FOR THE JEEP & THE DODGE DURANGO. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THESE ARE SO COMMON, THAT THE PARTS NEEDED TO FIX THE BLEND DOOR ARE NOT EVEN AVAILABLE. WITH THE BELOW 0 TEMPERATURES WE ARE HAVING THIS WINTER I CAN'T GO VERY FAR WITHOUT FREEZING! *TR

NHTSA ID
10299648
Incident
Dec 5, 2009
Mileage
76,500 mi
Visibility
Filed Jan 10, 2010

WIFE AND SON REQUIRED TO FIND ALTERNATE VEHICLE. THE RIGHT HAND SIDE OF HEATER ON 2001 JEEP GRAND CHEROKEE LIMITED FAILED. NO DEFROST TO CLEAR WINDOWS AND FRIGID AIR BEING BLOWN ONTO PASSENGER. I WOULD LIKE TO HAVE YOU INVESTIGATE THE (I BELIEVE UNCONSCIONABLE) NUMBER OF COMPLAINTS OF THE FAILURE OF THE "BLEND DOORS" ON 1999 TO 2004 JEEPS. IT IS A DESIGN FAILURE THAT IS THE RESULT OF A PIECE OF PLASTIC BREAKING IN AN INACCESSIBLE LOCATION UNDER THE DASH. THE CAR IS RENDERED DANGEROUS WITH NO WAY TO CLEAR WINDSHIELD AND DRIVER/PASSENGERS UNABLE TO GET INSIDE TEMPERATURE TO A TOLERABLE LEVEL. THE REPAIR FOR THE APPROXIMATELY $180 PART COSTS $1200 FROM THE DEALER AND $900 TO $1000 FROM INDEPENDENT REPAIR SHOPS. *TR

NHTSA ID
10298888
Incident
Dec 28, 2009
Mileage
65,000 mi
Visibility
Filed Dec 27, 2009

2001 GRAND JEEP CHEROKEE LIMITED EDITION BLEND DOORS AND RECIRC DOOR ALL BROKEN AT 48K MILES. POOR DESIGN OF THE PARTS (PLASTIC) CAUSED THE FAILURES. *TR

NHTSA ID
10297049
Incident
Nov 27, 2009
Mileage
48,000 mi
Visibility
Filed Dec 20, 2009

I OWN A 2001 JEEP GRAND CHEROKEE AND THE BLEND DOORS AND HEAT DO NOT WORK. I CANNOT BELIEVE HOW MANY PEOPLE HAVE THIS ISSUE AND HOW POOR THIS PRODUCT IT. WE MUST HAVE SOME RELIEVE FOR THIS ISSUE. *TR

NHTSA ID
10296506
Incident
Dec 17, 2009
Mileage
121,000 mi
Visibility
Filed Nov 25, 2009

ALL FOUR WINDOWS GEARS AND TRACKS HAVE BROKEN WITHIN THE LAST YEAR. MOTORS HAVE HAD TO BE REPLACED ON ALL FOUR WINDOWS. *TR

NHTSA ID
10293619
Incident
Nov 24, 2009
Mileage
85,000 mi
Visibility
Filed Nov 18, 2009

2001 JEEP GRAND CHEROKEE DUAL CLIMATE CONTROL HEATER AND DEFROST ONLY WORKS ON ONE SIDE OF VEHICLE. THE DEALER SAYS IT WILL COST $1200.00 TO DIAGNOSE AND REPAIR THE BLEND DOORS ON THE SYSTEM. WITH NO HEAT FOR DEFROST ON ONE SIDE OF THE VEHICLE THIS COULD BE A POTENTIAL EXTREME HAZARD FOR VISIBILITY. *TR

NHTSA ID
10292732
Incident
Oct 12, 2009
Mileage
54,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .