2018 Jeep Grand Cherokee Driver assistance Problems

system works intermittently--sometimes won't engage--other times suddenly cuts off when engaged

NHTSA ID

11761680

Incident

Aug 3, 2026

I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by an independent mechanic. The transfer case subsequently required replacement and was replaced with a brand-new unit by a reputable dealership. After these repairs, the original transmission mechanically failed at approximately 99,000 miles. I replaced it with a transmission from a 2021 model that had approximately 45,000 miles. That transmission then failed after only approximately 5,000 miles of use in my vehicle. I am now having another transmission installed, meaning my Jeep is receiving its third transmission. By the completion of these repairs, I will have spent more than $20,000 addressing drivetrain and transmission failures. I am concerned that an underlying drivetrain, transmission, electronic/control, or other vehicle-related condition may be contributing to these repeated failures. Replacing major drivetrain components has not resolved the problem, and I am concerned about the safety and reliability of the vehicle. I am also aware of a similar situation involving my niece’s 2021 Dodge Durango R/T with approximately 60,000 miles. Her vehicle is also on its third transmission, with brand-new replacement transmissions being installed under warranty. I am requesting that NHTSA review these repeated failures and determine whether similar transmission or drivetrain problems have been reported and whether they may indicate a safety-related defect or broader pattern.

NHTSA ID

11760723

Incident

Feb 2, 2026

The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds.

NHTSA ID

11743140

Incident

Jan 20, 2002

Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.

NHTSA ID

11721439

Incident

Mar 1, 2026

My brake light light up, check engine light comes on and my Stability Control system does not work. My car won't electric start as the check engine light is illuminated. I took the vehicle to the dealership and they could not help me as there is no fix in place.

NHTSA ID

11700656

Incident

Mar 12, 2025

My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST AIRBAG BROKE APART. AND MY CRUISE CONTROL IS OUT, ALONG WITH TRACTION CONTROL. MY CAR JUST WENT HAYWIRE.

NHTSA ID

11693209

Incident

Sep 22, 2025

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention APP independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to two additional dealers for confirmation; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure might be related to the UCONNECT connection. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,727.

NHTSA ID

11685695

Incident

Aug 8, 2025

Mileage

88,727 mi

They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is completely black cannot access any features.

NHTSA ID

11685567

Incident

Feb 8, 2025

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

NHTSA ID

11669662

Incident

Jun 21, 2025

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

NHTSA ID

11669120

Incident

May 12, 2025

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11668509

Incident

Jun 22, 2025

The radio randomly changes every 5 seconds, the beeping will drive a person insane, blutooth will hang up or not allow me to answer or call out. The seat warmers turn on randomly as well and i’m unable to lower the temp or turn them off. A/C in the winter and heat the summer. auto start doesn’t work cuz vehicle shuts itself off after 30s - 1 min and navigation is useless cuz of this electrical gremlin. How long before it accelerates by itself or cuts the engine while I’m on the freeway. Safety HAZARD

NHTSA ID

11628953

Incident

Aug 9, 2024

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle started hesitating and then stalled. The vehicle was towed to an independent mechanic, and the mechanic had the vehicle towed to the dealer to be diagnosed. The contact was informed that the throttle body needed to be replaced. The throttle body wiring was replaced, and the codes were reset. The vehicle was taken back to the dealer, and it was suggested that the vehicle needed to be retested. The vehicle was repaired again. The contact stated that after retrieving the vehicle from the dealer, several unknown warning lights illuminated, and the vehicle accelerated independently while depressing the brake pedal. The contact stated that the vehicle stalled while coming to a stop. The contact made a left turn into a parking lot and the vehicle independently accelerated. The contact stopped the vehicle and had the vehicle towed back to the dealer where the vehicle was being repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 25,000.

NHTSA ID

11626832

Incident

Aug 15, 2023

Mileage

25,000 mi

I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely delaminated and sometimes works and sometimes doesn’t. Making it a safety hazard with the back up camera only showing when screen is operational. The screen also does things on its own. Changing radio stations, blasting radio volume, turning on/off. This is extremely distracting while driving.

NHTSA ID

11609997

Incident

Oct 21, 2022

While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road that I want to change lanes. Then after a while all the lights on the dashboard would go out and the check engine light would remain on for maybe two days and than go out. This problem has been going on since January I have paid thousands of dollars attempting to get this problem fixed. My car has been back and forth to the same Chrysler central Ave dealership where I purchased my 2018 jeep grand Cherokee to which I'm still paying for.

NHTSA ID

11604625

Incident

Dec 21, 2023

Driving home on dark, deserted roads, my brights will not click on. When I click, nothing happens. When I hold the turner back in the mode to “flash my brights”, the bright headlights will come on. I had to drive holding this back almost an hour so I could see. I had a mechanic look and he said the switch is wired to the computer, so it is not an easy fix, but will have to go to the dealership. This is a safety issue. Dealerships are far from me and expensive. I’ve never had this issue with a vehicle before, when all lights are functioning. It should be recalled and fixed by the manufacturer.

NHTSA ID

11597063

Incident

Jun 20, 2024

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while attempting to park and exit the vehicle through the front driver’s side door, the vehicle unintendedly accelerated in reverse. As a result of the failure, the driver's side door struck her arm and leg causing injuries. The contact stated that the vehicle drove off a cliff, and one of the tires experienced a blowout and the bumper became loose. The air bags had not deployed. Medical attention was not sought. The vehicle was towed to a dealer. A police report was filed. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was 36,000.

NHTSA ID

11586143

Incident

Apr 29, 2024

Mileage

36,000 mi

1.At 63263 miles ADAS front Parking sensor and at 96000 miles Active park assist modules are failing with a pop up message asking for a service. The parts are working intermly but, I believe it could potentially mislead the driver when parking using Active Park assist and can cause and injury or damage if the safety system fails. It was inspected by a dealer before but exact diagonisis was not provided. 2. Air Suspension system warning came up at around 96000 miles. I immediatly took it to a dealer who charged 1800+ dollars to inspect and replaced a valve block mentioning C1556 code and said the poblem was sorted. I checked my car and the system warning still exists. They took the car immediatly and kept for 4 days and mentioned the air compressor in air suspension could be weak and over heating causing it to fail. They mentioned there were no leaks on any air bags of the suspension and quoted a 3400$ additional cost of repair. I believe the inital diagonisis was incorrect or not up to the mark (the part is available for inspection) from the dearlership as there were no clear indication of what was the root cause. This suspension failure could cause the ride height to fail any time and can cause imbalance while stopping the vehicle at higher speeds as it has an Aero mode. The air ride system is working intermily depending on the climatic conditions the components are malfunctioning which has to be addressed by the FCA group.

NHTSA ID

11563619

Incident

Dec 6, 2023

Hello, There is a few things going on with this vehicle, this is a 2018 Jeep Grand Cherokee with 27k miles. Uploading recalls on this vehicle. 1. It has a fuel leak, this is a vehicle that does not have a gas cap, it has been fully diagnosed by the dealer, they want to charge $900.00 to repair plus a $250.00 diagnostic fee. 2. Car would not move, stopped abruptly, had to turn car on and off while in traffic in order to get car going, almost causing an accident. 3. Car will tell you its about to hit another car when it's not and will turn on and off while driving, almost causing an accident. Dealer does not want to take a look at the car unless you pay them $250.00, want to keep the car for a week and does not want to provide a car rental while car is under their diagnostic phase. Dealer assessing the car is Kendall Dodge Chrysler Jeep Ram at 13355 SW 137th Ave, Miami, FL 33186, spoke to Lazaro Varas, assistant service manager. Please guide me on what to do, thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11554505

Incident

Oct 25, 2023

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the engine revved but the vehicle hesitated while accelerating. However, the contact stated that the vehicle accelerated after removing the foot off the accelerator pedal. The contact stated that the Service Electronic Stabili-trak warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer determined that the traction control sensor needed to be replaced. The sensor was replaced; however, the failure recurred. The manufacturer was made aware of the failure and determined that the part for the repair needed to be ordered. The failure mileage was approximately 30,000.

NHTSA ID

11543434

Incident

Aug 20, 2023

Mileage

30,000 mi

The radio, GPS, back up camera, front brake warning, heat, air conditioning seat warmer continue to cycle through while driver. All systems light up and set off driver warnings. Compass and map shift and change direction. Constant beeping and alerts. Causing driver distractions and Almost crashed and rear-ended on several occasions.

NHTSA ID

11537249

Incident

Aug 20, 2019

THE WORSE THING THAT HAS HAPPENED IS I STARTED MY CAR WITH MY GRANDBABY IN HER CARSEAT, I HOPPED OUT TO LOCK MY HOUSE DOOR AND THE CAR WENT INTO REVERSE AND RAN INTO BARBWIRE FENCE, THIS HAS HAPPENED TWICE. A TOTAL OF 3 TIMES MY CAR HAS SLAMMED ON THE BRACKS WHILE BACKING OUT OF THE DRIVE WAY BARLEY MOVING IT ALMOST GAVE ME WHIPLASH. MY RADIO JUMPS AROUND CHANNELS, I HAVE REPORTED IN THE PAST BUT HAS GOTTEN WORSE AND STARTED TURNING ON THE HEATER ON HIGH AND I CANT STOP IT.

NHTSA ID

11520963

Incident

May 6, 2023

The unconnect stop working and the radio went black

NHTSA ID

11511106

Incident

Mar 6, 2023

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while starting the vehicle the PCM warning light illuminated. The dealer was contacted, and the dealer stated that the vehicle was previously serviced under NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) and that the contact had to pay out of pocket for all future repairs. The manufacturer was contacted but provided no assistance. The failure mileage was 70,000. The contact stated that the vehicle was serviced at the dealer per the recall but is experiencing issues. A warning light keeps appearing even after the vehicle's powertrain control module was reprogrammed.

NHTSA ID

11510074

Incident

Feb 1, 2023

Mileage

70,000 mi

The Uconnect system laminate bubbles and as such, the system has a phantom buttom touch every few seconds. While driving, this results in an audible ding, the navagation no longer is visible, you are unable to use the backup cameras. I have also been in a situation where it turned on the seat and steering wheel heating and I was unable to turn it off. This is a very wide spread issue and is an incredible safety hazard when driving. It effectively makes it not possible to control the electronics of the vehicle while driving. I urge anyone reading this who does not think this is a huge issue to try driving one of these vehicles while this is happening. I used to drive over 20K miles a year with my previous vehicle. This issue started a month after I bought this vehicle from Vroom. As such, I have driven less than 1,200 miles in 18 months. I am incredibly surprised that this has not been recalled yet. I am trying to upload a video of it but it will not let me. This is a MAJOR problem.

NHTSA ID

11507969

Incident

Aug 17, 2021