2021 Jeep Grand Cherokee Seat belts Problems

Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Didn't talk to dealer until now. Drove car 800 miles & 4 months since purchase. Dealer service dept says no extended warranty etc. I'm past the original warranty period & the 3 month certified used car warranty. Car was sold on Oct 14, 2025. The equipment checklist form marked that all safety systems were working. I feel a slack belt, getting worse is a safety issue the manufacturer should fix in a 5 year old car. Date is now when it's gotten really slow. It was somewhat that way at purchase. Needed to be shook to retract. Al

NHTSA ID

11719178

Incident

Feb 10, 2026

Buckle no longer works to buckle seat belt

NHTSA ID

11642768

Incident

Feb 14, 2025

See attached document for complaint.

NHTSA ID

11621581

Incident

Oct 9, 2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that approximately one hour after parking and turning off the vehicle, it was discovered that the front driver's seat headrest restraint had unintendedly deployed. No collision had occurred to cause the deployment. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 158,000.

NHTSA ID

11618631

Incident

Oct 8, 2024

Mileage

158,000 mi

Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.

NHTSA ID

11593647

Incident

May 15, 2024

Driver seat belt is very slow some times it stops the door from closing service said need new belt Jeep only had 16000 miles on it Waiting for call from them Plus if its safty part should be on recall?

NHTSA ID

11575713

Incident

Oct 12, 2023

Passenger seatbelt does not retract nor does it have tension. If in a wreck it would not function properly.

NHTSA ID

11574586

Incident

Feb 20, 2024

While driving on a major interstate going 75mph lost power steering suddenly and was unable to control the vehicle. Air alert went off stating they were not functioning. Adaptive cruise control stopped working, lane departure stopped working. Every single alert that could be alerting was going off simultaneously. Seat belts were fastened, however seat belt alarm continued going off. Very scary and unsafe situation on major highway with 2 children in my car.

NHTSA ID

11526708

Incident

Jun 10, 2023