RIGHT REAR DRIVER'S SEAT BRACKET BROKE LOOSE FROM FRAME.
- NHTSA ID
- 10887530
- Incident
- Mar 3, 2016
- Mileage
- 215,000 mi
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
RIGHT REAR DRIVER'S SEAT BRACKET BROKE LOOSE FROM FRAME.
2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR LOCKS ISSUE. *SMD THE CONSUMER STATED SHE WANTS TO ONLY UNLOCK THE DRIVER'S SIDE DOOR FROM THE OUTSIDE, NOT HAVE ALL THE DOORS UNLOCK. THE CONSUMER STATED SHE KNOWS IF SHE CLICKS THE BUTTON TWICE, IT WILL UNLOCK ALL THE DOORS. HOWEVER, SHE ONLY CLICKED THE BUTTON ONCE. THE CONSUMER STATED THE DOORS WOULD LOCK AND UNLOCK RANDOMLY. *JB
THE LOCK MOTOR/LINKAGE FOR THE REAR SWING DOOR STOPPED WORKING. THIS IN AND OF ITSELF ISN'T A BIG DEAL BUT APPARENTLY EVERY TIME I CLICKED THE KEY FOB TO UNLOCK VEHICLE FOR ENTRY THE MALFUNCTIONED LOCK MOTOR CAUSED BATTERY DRAINAGE. IN JUST A MONTH A BRAND NEW BATTERY WAS COMPLETELY DEAD AND COULDN'T HOLD A CHARGE. I AM LUCKY THAT I WAS ONLY STRANDED A MILE FROM HOME. THERE SEEMS TO BE HUNDREDS OF PEOPLE WITH THE SAME ISSUE AND SOME PEOPLE HAVE HAD IT CAUSE MORE THAN BATTERY DRAINAGE. ELECTRICAL FIRES ENSUED. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLES INTERIOR AND HEAD LIGHTS WERE FLICKERING OFF AND ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 105,000.
IGNITION KEY WILL NOT TURN IN A 2002 JEEP LIBERTY IT HAS BEEN DOING THIS ON AND OFF FOR A YEAR, NOW GETTING WORSE. *TR
2002 JEEP LIBERTY. KEY DIFFICULT TO TURN AND ENGAGE STARTER. ONCE STARTED KEY CAN EASILY FALL OUT OF IGNITION WITH CAR MOVING DOWN THE ROAD! BY SEARCHING THE INTERNET I SEE THIS IS A VERY COMMON PROBLEM WITH JEEP IGNITIONS. WHERE IS THE RECALL?? OBVIOUSLY A MANUFACTURING DEFECT AND DANGEROUS SAFETY ITEM! THIS OCCURS ALMOST ON A DAILY BASIS. AM WAITING FOR THE TIME WHEN EVEN FIDDLING WITH KEY 20 MINUTES AND IT STILL WON'T START OR TURN. *TR
REAR SEAT BRACKET THAT ATTACHES THE SEAT TO FLOOR SNAPPED WHILE SITTING IN STOPPED IN VEHICLE. NO EXCESSIVE RUST. HIDDEN PROBLEM??1. MECHANIC TOLD SEATS ARE ON NATIONAL BACKORDER. 2. MECHANIC FOUND USED SEAT AND WHEN HE RECEIVED THE SEAT THAT ONE WAS ALSO BROKEN IN THE EXACT SAME LOCATION. *TR
HEATED SEAT BURNED SEAT AND WAS SMOKING BADLY. THIS IS ON A 2002 JEEP LIBERTY. HEATED SEAT WAS ON AND OVERHEATED TO THE POINT OF BURNING THE SEAT AND PERSONAL PROPERTY TOUCHING THAT AREA OF THE SEAT. THE SEAT WAS SMOKING AND EVEN MELTED THE STITCHING IN THE SEAT. *TR
JUNE 27TH WHILE MY WIFE AND I WERE RIDING DOWN RTE 18 SATURDAY AFTERNOON IN OUR 2002 JEEP LIBERTY THE HOOD CAME UNLATCHED FOR NO REASON. WE HAVE BEEN RIDING AROUND FOR A LONG TIME WITH NO PROBLEM. THEN OUT OF THE BLUE ALL OF A SUDDEN THIS HAPPENS. WE TOOK IT TO MEINKE TO SEE IF THEY COULD GET IT LATCHED TILL MONDAY JUNE , 29TH WHEN WE WERE SCHEDULE TO TAKE IT TOOK THE BODY SHOP FOR REPAIR. THEY DID GET IT LATCHED BUT SAID DON'T DRIVE ITGO ANYWHERE UNLESS YOU HAVE TO. MAKE SURE YOU HAVE YOUR 4 WAYS ON AND ONLY GO NO MORE THAN 35 MPH. ONE OF THE TECH'S WHO WORKS AT MEINEKE AS WELL AS THE PERSON AT THE REPAIR SHOP SAID BOTH THE SECURITY LATCH, AND THE MAIN LATCH SHOULD NOT HAVE GIVEN WAY AS WELL AS THE REP FROM GEICO SAYING THE SAME THING, ALSO THE MECHANIC WORKING ON THE JEEP SAYS THE SAME THE SAME THING BOTH THE SECURITY LATCH AND THE MAIN LATCH SHOULD HAVE HELD. I HAVE THREE PEOPLE SAYING THE SAME THING, I HOPE IT DOESN'T HAPPEN TO ANYONE ELSE. I SPOKE TO DAIMLER CHRYSLER JEEP EXPLAINING TO THEM THE SITUATION AND I WASN'T HAPPY EXPLAINING I HAVE TO PUT OUT $500.00 OF MY POCKET BECAUSE OF THIS ACCIDENT, WHICH WE FEEL WAS NOT AN ACCIDENT. WE FEEL IT IS A SAFETY ISSUE AND WE SHOULD BE REIMBURSED BY DAIMLER CHRYSLER FOR THE DEDUCTIBLE WE PAID HAD TO POUR OUT OF OUR POCKET. THIS IS CLEARLY A SAFETY ISSUE WITH THE JEEP AND IT DOES NOT MATTER IF OUR WARRANTY EXPIRED IN DECEMBER 2008. IT SHOULD HAVE NEVER HAPPENED UNDER WARRANTY OR NOT UNDER WARRANTY. BEING A SAFETY ISSUE ALL 2002 MODELS SHOULD BE RECALLED AND FIXED SO THIS DOES NOT HAPPEN TO ANYONE ELSE AS WELL AS REIMBURSING US FOR THE MONEY WE HAD TO PAY TO FIX THE PROBLEM OURSELVES. *TR
2002 JEEP LIBERTY LIMITED. I HAVE REPLACED THE ENGINE, REBUILT THE 4 -WHEEL DRIVE SHAFT, REPLACED THE A/C CONDENSER AND COIL, AND NOW THE RADIO, DOME LIGHTS, POWER LOCKS ARE BROKEN. THE BLOWER MOTOR RESISTOR HAS BEEN REPLACED BUT NOW THE BLOWER MOTOR IS BROKEN. WHAT A LEMON FROM DAY ONE. LATCHES ON HATCH NOT WORKING CORRECTLY, MOLD SMELL FROM A/C. IT IS SOMETHING ALL THE TIME WITH THIS VEHICLE. *TR
WHILE TOWING OUR 2002 JEEP LIBERTY LE BEHIND AN RV, WITH KEY IN THE FIRST CLICK POSITION, THE KEYS HAVE TWICE FALLEN OUT OF THE IGNITION SWITCH AND CAUSED THE FRONT WHEELS TO LOCK IN AN OTHER THAN STRAIGHT-AHEAD POSITION. THIS MEANS THE SWITCH HAS ROTATED, ON ITS OWN, TO THE OFF POSITION. IN THE FIRST INSTANCE, IN 2004, THERE WAS NO DAMAGE OTHER THAN SOME SCUFFING ON THE EDGES OF THE TIRES - DUE TO THE WHEELS BECOMING LOCKED IN AN ANGLED STATE. IN THE SECOND INSTANCE, IN 2008, THERE WAS APPROXIMATELY $2,300.00 DAMAGE TO THE RIGHT FRONT OF THE JEEP. CHRYSLER HAS BEEN CONTACTED, TWICE IN 2008, BUT STATED THAT THE PROBLEM WAS CAUSED BY THE TIRE MANUFACTURER, RATHER THAN BY THE WHEELS LOCKING. I WILL BE SENDING THE TWO LETTERS WHICH I SENT TO CHRYSLER, ALONG WITH A COVER LETTER TO YOUR OFFICE, WITH PHOTOS SHOWING THE DAMAGE TO THE JEEP LIBERTY. YOU MAY DECIDE WHETHER THE WHEELS LOCKED OR THE 3 TIRES JUST DESTROYED THEMSELVES. NATURALLY, CHRYSLER CORPORATION HAS ONLY CONTACTED ME BY PHONE, SO THERE IS NO PAPER TRAIL, SAVE MY FEW NOTES WHEN SPEAKING WITH SOME PERSON I CAN BARELY UNDERSTAND. THANK YOU FOR YOUR TIME! *TR UPDATED 02/19/10 UPDATED 10/04/10
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-60 MPH, THE DOORS WOULD CONTINUOUSLY LOCK AND UNLOCK. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW BODY CONTROL MODULE. THERE WAS A NHTSA RECALL NUMBER 04V111000 (LATCHES: LOCKS) FOR THE 2004 JEEP LIBERTY'S. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 65,000.
OVERHEAD DOME LIGHT COMES ON AND RADIO LIGHT DIMS. TAPPING THE DIRECTIONAL SIGNAL TURNS THE LIGHT OFF. THIS IS A RECURRING PROBLEM. BROUGHT IN FOR SERVICE BUT TECHNICIAN COULD NOT FIND THE PROBLEM. *NM
JEEP LIBERTY PULLS TO RIGHT, WILL STOP DEAD IN ITS TRACKS WHILE IN DRIVE, HARD TO CONTROL, THUMPING NOISE, METAL TO METAL GRINDING FROM FRONT END, SEAT BELTS DO NOT WORK PROPERLY, HARD TO START, FRONT SEAT COVERS RIPPLED, PAINT PEELED ON HOOD, TAILGATE, BREAKS ONLY WORK SOME OF THE TIME, SHAKES AND HARD TO CONTROL ON SPEED ABOVE 35 MPH, ALL INTERIOR WEATHER STRIPPING CAME OFF. SAME COMPLAINTS FROM 1/7/03 BALL JOINTS REPLACED ON RECALL ON 1/10/03 STILL HAD PULLING TO RIGHT PROBLEMS, SHAKING,. WEATHER STRIPPING ALL FELL OFF ON INTERIOR OF CAR, ACTS LIKE WHEELS ARE BINDING. 3/4/03 SAME COMPLAINTS PULLING TO RIGHT, STOPS DEAD IN ITS TRACK, HARD TO CONTROL, WHEELS BIND, DEALER COULD NOT DUPLICATE COMPLAINTS (DID NOT WRITE UP WORK ORDER) 3/27/03 DEALER INSTALLED INTERIOR WEATHER STRIPPING, SAME COMPLAINTS AS 1/10/03,3/4/03. AGAIN ON 6/2/03 TOOK JEEP LIBERTY TO DEALER TOOK A TEST DRIVE COULD NOT VERIFY COMPLAINTS. DID NOT WRITE UP A WORK ORDER. 1/16/04 JEEP LIBERTY HARD TO START, PULLS TO RIGHT, JEEP SHAKES & VIBRATES HARD TO CONTROL, SEAT BELTS DO NOT WORK, SEAT RIPPLING, CAR STOPS DEAD IT ITS TRACKS, DEALER FIXED LOWER BALL JOINTS AGAIN ON 2/13/04 AT 23,850 MILES. 2-13-04 PICKED UP CAR FROM DEALER STILL HAD SAME PROBLEMS" DEALER STATED " THIS IS HOW JEEPS DRIVE" THEY ARE NUTS! 11-04 DEALER TOOK TEST DRIVE WAS STILL HAVING PROBLEMS CLAIMED EVERYTHING OKAY. DID NOT RIGHT UP A WORK ORDER. 5/27/05 HAD MASSIVE PROBLEMS BRAKES WOULD GO TO THE FLOOR, SOMETIME WOULD WORK AND OTHER TIME NOT. TOOK TO NEAREST BRAKE PLACE PADS, OKAY, BUT WHEEL CYLINDER LEAKED. CLAIM IT COULD BE A INTERMITTENT FAILURE OF MASTER CYLINDER, CALLED DEALER SHIP NO PART AVAILABLE. 7/5/05 TOOK TO DEALER AGAIN WITH SAME PROBLEMS,R THEY HAD NOT EVEN LOOKED AT IT. REMOVED JEEP AND TOOK TO PRIVATE AUTO PLACED,UT WITH INTERMITTENT PROBLEMS YOU COULD REPLACE MOST OF THE PARTS ON THE CAR & YOU MAY NOT CURE THE PROBLEMS. *JB
MY CAR WOULD NOT START AND THE DOOR LOCKS WHERE OPENING AND CLOSING, SO IT HAD TO BE TOWED TO THE DEALER, THEY SAID THE BATTERY WAS DEAD SO THEY NEEDED TO REPLACE IT AND THEN THEY WOULD RUN A TEST TO FIGURE OUT WHAT WAS GOING ON. I INFORMED THE DEALER THAT FOR SEVERAL MONTHS MY OVER HEAD LIGHTS WOULD COME ON EVERY SO OFTEN AND I WOULD HAVE TO GIGGLE THE TURN SIGNAL TO MAKE THEM GO OFF (SOMETIMES USING THE TURN SIGNAL TRIGGERS THE LIGHT TO COME ON). I ASKED IF IT COULD BE A SHORT IN THE STEERING COLUMN AND THEY SAID NO IT WAS JUST A DEAD BATTERY. A FEW DAYS LATER I NOTICED THE OVERHEAD LIGHTS ON IN MY CAR AFTER IT GOT DARK OUTSIDE AND THEY WOULD COME ON AND GO OFF EVERY FEW MINUTES. AFTER DISCUSSING THE RECENT RECALL ON THE FRONT BALL BEARINGS WITH A CO-WORKER I FOUND OUT THAT SHE TOO HAD THE SAME PROBLEM WITH THE INTERIOR LIGHTS (2002 MODEL), I THEN ASKED ANOTHER CO-WORKER WHO OWNS A 2004 MODEL AND HE TOO HAD THIS PROBLEM. APPARENTLY THIS IS A WIDE SPREAD ISSUE THAT NEEDS TO BE ADDRESSED. IT IS DANGEROUS WHEN THIS HAPPENS ESPECIALLY AT NIGHT BECAUSE IT DISTRACTS THE DRIVER. I HAVE ALSO NOTICED THAT NOW MY LIGHT IS OUT ON THE SHIFT PANEL. I THINK THIS COULD BE A VERY SERIOUS PROBLEM THAT IT LEADING INTO OTHER SHORTS IN THE CAR. I FEEL THAT BECAUSE I NO LONGER HAVE A WARRANTY ON THE VEHICLE THAT THE DEALER IS TRYING TO MAKE MONEY ON ME AND THIS OBVIOUSLY A MALFUNCTION IN THIS MODEL. *JB
MAJOR ELECTRICAL PROBLEMS....DASH WENT DEAD, WIPERS DEAD, POWER DOOR LOCKS DEAD, TAIL GATE LATCH RELEASED, NO HEADLIGHTS, NO SPEEDOMETER, ALL SHUT OFF WHILE DRIVING IN THE RAIN AT NIGHT AT 65 MPH.*AK
RADIO/CD PLAYER QUIT WORKING AND THE DISPLAY BLINKS ON AND OFF WITH RADIO TURNED ON OR OFF AND NOTICED A CLICKING SOUND FROM WITHIN THE DASH. ALSO FROM TIME TO TIME THE DOME LIGHT WOULD COME ON WITHOUT INTERVENTION. *LA
WHILE TRAVELING AT 75 MPH CONSUMER STATES THE PANEL UNDER THE STEERING WHEEL FELL ONTO THE DRIVERS FEET. CONSUMER STATES TOOK TO DEALER AND DEALER STATED THE KNEE BOLSTER PACKING PLATE FELL OFF. CAUSE IS UNKNOWN. TS
I GOT RECALL FOR DASH BOARD UNDER STEERING COLUMN STATING IT NEEDED TO BE FIXED BECAUSE OF POSSIBLE PROBLEM OF FALLING OFF WHILE DRIVING CAUSING A MAJOR ACCIDENT.. TOOK VEHICLE IN FOR RECALL. ONE WEEK LATER WHILE DRIVING, THE DASH BOARD UNDER STEERING COLUMN FELL OFF AND LANDED ON MY FEET. I HAD TO STOP MY VEHICLE IN THE ROAD TO REMOVE DASH. RETURNED TO DEALERSHIP AND COMPLAINED. THEY PUT PIECE BACK ON. NOW, APPROXIMATELY TWO MONTHS LATER THE SAME PIECE FELL OFF AGAIN. IF THIS IS A RECALL, THE FIX IS WORSE THAN THE ORIGINAL !!!!!*AK
WHILE VEHICLE IS TRAVELING ABOVE 25 MPH AND BRAKES ARE APPLIED, DRIVER'S POWER ADJUSTING SEAT AND FRONT PASSENGER'S POWER ADJUSTING SEAT SLIDE FORWARD INTO CONSOLE. DEALERSHIP HAS EXAMINED VEHICLE, AND MADE REPAIRS FOR THIS PROBLEM TWICE. REPAIRS HAVE FAILED TO SOLVE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
WHILE VEHICLE WAS GOING ABOUT 45MPH CONSUMER HAD TO APPLY BRAKES FAST, AND PASSENGER'S SEAT WENT FORWARD INTO DASHBOARD. SAME PROBLEM HAPPENED TO DRIVER'S SEAT 2 WEEKS APART. DEALER ORDERED A WHOLE NEW SEAT ADJUSTMENT TO REMEDY PROBLEM.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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