Electrical
Filed Jun 28, 2021
The contact owns a 2002 Jeep Liberty. The contact stated upon exiting the vehicle, the lights on the unlock and lock button remained illuminated, causing the battery to drain. The contact stated that the vehicle constantly had to be jump-started due to the failure. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118.
- NHTSA ID
- 11422678
- Incident
- Jun 12, 2016
- Mileage
- 118 mi
ElectricalSeat beltsVisibility
Filed Feb 16, 2019
REAR POWER WINDOW MADE CRACKING GRINDING NOISE AND WINDOW FAILED TO RAISE OR LOWER
- NHTSA ID
- 11180492
- Incident
- Feb 1, 2019
- Mileage
- 111,800 mi
ElectricalEngineFuel system
Filed May 20, 2018
I WENT TO THE STORE AND PICKED UP CHIPS AND DRINKS AND KEEP RUNNING FINE. GOT BACK IN IT AND TOOK ME SEVERAL TRIES TO CRANK. KEPT GOING DEAD ON THE MILE DRIVE HOME. HAVEN'T BEEN ABLE TO AFFORD TO GET IT FIXED BUT MECHANIC REPLACED COMPUTER SPARK PLUGS FUEL PUMP AND INJECTION SYSTEM. STILL WOULDN'T CRANK WELL. HAD NEW COMPUTER PROGRAMMED. NOTHING. TILL SAYS 3 CYLINDERS ARE NOT WORKING AND I NEED A NEW MOTOR.
- NHTSA ID
- 11096922
- Incident
- Apr 7, 2018
- Mileage
- 175,000 mi
AirbagsElectricalSuspension
Filed Apr 13, 2018
I WAS DRIVING ON A CITY STREET AND HIGHWAY WHEN MY UPPER AND LOWER ARMS AND BALL JOINTS JUST SNAPPED IN HALF ALSO THE WHOLE RIGHT SIDE OF THE VEHICLE HAS NO ELECTRICAL WORKING THE HORN DOESN'T WORK SO THE AIR BAGS DON'T WORK AND THE COMPANY I GOT THE VEHICLE FROM DISABLED MY CHECK ENGINE LIGHT SO I HAVE NO CLUE WHAT ELSE IS WRONG WITH THE VEHICLE THE COMPANIES NAME IS WHEELS OF SUCCESS THE OWNER IS [XXX] SHE REFUSES TO HELP ME I HAVE CALLED SENT EMAILS TEXT ETC NO RESPONSE I GOT THE VEHICLE FROM HER IN NOVEMBER 2016 I HAVEN'T HAD IT A YEAR AND I HAVE PAID FOR REPAIRS THAT SHOULD OF BEEN DONE BEFORE GETTING IT I HAVE PAID OUT MORE THAN THE COST OF VEHICLE THIS HAS HAPPENED TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11084868
- Incident
- Apr 12, 2018
- Mileage
- 144,890 mi
Electrical
Filed Dec 11, 2017
THIS PAST MAY, MY AIR BAG SENSOR LIGHT KEPT COMING ON AND STAYING ON. I BROUGHT THE CAR TO MY LOCAL JEEP DEALER. THEY DIAGNOSED A FAULTY IMPACT SENSOR, LEFT SIDE AND REPLACED IT AT A COST TO ME OF $297.10. TODAY, SIX MONTHS EXACTLY AFTER THAT VISIT, THE AIR BAG LIGHT CAME ON AND STAYED ON. I AM BRINGING IT IN TO BE LOOKED AT TOMORROW.
- NHTSA ID
- 11053830
- Incident
- May 11, 2017
- Mileage
- 99,000 mi
AirbagsBrakesElectrical
Filed Jun 1, 2017
AIRBAG LIGHT CONTINUES TO APPEAR ON AND OFF EVEN THOUGH RECALL M35 WAS PERFORMED. 06/17 ROTORS HAD TO BE REPLACED ALONG WITH BRAKE PADS. 04/15 PASSENGER SIDE FRONT WINDOW REGULATOR REPAIRED 04/13. NOT WORKING PROPERLY AGAIN. A/C CONDENSER REPLACED 04/13. NOT WORKING.
- NHTSA ID
- 10992632
- Incident
- Jun 1, 2017
- Mileage
- 118,000 mi
Electrical
Filed Jan 24, 2017
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
- NHTSA ID
- 10947420
- Incident
- Jan 22, 2017
- Mileage
- 200,000 mi
ElectricalEngine
Filed Dec 18, 2016
A YEAR AGO WHILE HIGHWAY DRIVING FOR SEVERAL MILES, THE ENGINE WIRE HARNESS FROM STARTER TO BATTERY CAUGHT FIRE. THE HARNESS WAS DESTROYED. A REPLACEMENT FROM A SALVAGE YARD WENT ABOUT 100' AND IT ALSO CAUGHT FIRE DESTROYING ITSELF. ANOTHER HARNESS WAS INSTALLED AND A YEAR LATER THE SAME FIRE ON THE SAME HARNESS OCCURRED YESTERDAY. *TR
- NHTSA ID
- 10936053
- Incident
- Dec 17, 2016
- Mileage
- 130,000 mi
ElectricalPowertrain (other)
Filed Jul 19, 2016
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER MALFUNCTIONED AND FAILED TO DISPLAY THE ACTUAL SPEED OF THE VEHICLE. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING FOR THE SENSOR THAT WAS CONNECTED TO THE TRANSMISSION BECAME FRACTURED WHEN THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156,000.
- NHTSA ID
- 10885984
- Incident
- Apr 5, 2016
- Mileage
- 156,000 mi
Electrical
Filed Jul 7, 2016
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
- NHTSA ID
- 10883449
- Incident
- Jul 1, 2016
- Mileage
- 126,000 mi
Driver assistanceElectrical
Filed May 13, 2016
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE AND THE SPEEDOMETER WOULD NOT OPERATE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 151,351.
- NHTSA ID
- 10864812
- Incident
- Apr 1, 2016
- Mileage
- 151,351 mi
Electrical
Filed Apr 29, 2016
POWER WINDOW MOTOR WENT, COULDN'T GET WINDOW UP!
- NHTSA ID
- 10862223
- Incident
- Apr 29, 2016
- Mileage
- 147,400 mi
ElectricalInterior & seats
Filed Mar 10, 2016
2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR LOCKS ISSUE. *SMD THE CONSUMER STATED SHE WANTS TO ONLY UNLOCK THE DRIVER'S SIDE DOOR FROM THE OUTSIDE, NOT HAVE ALL THE DOORS UNLOCK. THE CONSUMER STATED SHE KNOWS IF SHE CLICKS THE BUTTON TWICE, IT WILL UNLOCK ALL THE DOORS. HOWEVER, SHE ONLY CLICKED THE BUTTON ONCE. THE CONSUMER STATED THE DOORS WOULD LOCK AND UNLOCK RANDOMLY. *JB
- NHTSA ID
- 10845502
- Incident
- Mar 1, 2016
Electrical
Filed Feb 12, 2016
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/29/16*LJ THE CONSUMER STATED WHEN THE INSTRUMENT PANEL FAILED, HE RAN OUT OF GAS. UPDATED 08/02/16.*JB
- NHTSA ID
- 10825798
- Incident
- Jan 15, 2016
- Mileage
- 150,000 mi
AirbagsElectrical
Filed Dec 7, 2015
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10808853
- Incident
- Jul 15, 2015
Electrical
Filed Jul 27, 2015
I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE FRONT DRIVER-SIDE HUBCAB DISAPPEARED - THIS IS NEVER ENDING TROUBLE WITH THIS CAR. THE CAR HAS BEEN A PROBLEM FROM THE BEGINNING. I TOLD JEEP EARLY ON - THEY WOULD DO NOTHING TO HELP OR EXCHANGE IT FOR A CAR WITHOUT PROBLEMS. THIS VEHICLE IS TERRIBLE, AND THE DEALERSHIP IS EVEN WORSE.
- NHTSA ID
- 10743775
- Incident
- Jun 29, 2015
- Mileage
- 80,000 mi
ElectricalEngineExterior lighting
Filed Jun 19, 2015
I WAS PULLING OUT OF MY DRIVEWAY AND THE CAR JUST SHUT COMPLETELY OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD. ABOUT 10 MINS LATER, IT STARTED BACK UP AGAIN AND DROVE NORMALLY. THIS IS NOT SAFE AT ALL AND IF I WAS DRIVING ON THE ROAD, I COULD HAVE DIED. I'M SCARED TO DRIVE THIS CAR NOW AND I CAN'T AFFORD TO GO TO A MECHANIC AND PAY THOUSANDS OF DOLLARS. FROM LOOKING ONLINE, THIS IS A RECURRING PROBLEM WITH THIS CAR. THERE SHOULD BE A RECALL ON THIS ISSUE. SOMEONE CAN REALLY LOSE THEIR LIFE OVER THIS.
- NHTSA ID
- 10726249
- Incident
- Jun 18, 2015
- Mileage
- 90,380 mi
AirbagsElectrical
Filed Apr 23, 2015
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALLS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10712353
- Incident
- Oct 14, 2013
ElectricalEngine
Filed Mar 31, 2015
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
- NHTSA ID
- 10702967
- Incident
- Jan 3, 2015
- Mileage
- 143,000 mi
AirbagsElectricalExterior lighting
Filed Mar 11, 2015
THE LIGHT FLASH ON AND OFF. AIR BAG LIGHT STILL ON, THE POWER WINDOW OF BAG DOOR DON,T WORK, THE REAR CARGO DOOR DON,T OPEN, THE STOPPER RUBBER CLOSE THE SHOCK ABSORBER (FRONT) BLOW AWAY, ETC ETC ETC ARE FACTORY DEFECTS ALL, THE LIBERTY IS A JUNK, THE CIA SHOULD TAKE BACK AND REFUND THE MONEY. *TR
- NHTSA ID
- 10693739
- Incident
- Mar 1, 2012
- Mileage
- 400,000 mi
Driver assistanceElectricalSteering
Filed Jan 31, 2015
I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON DOING ABOUT 60 MPH WHEN SUDDENLY THE JEEP LIBERTY STARTED JERKING AND THE RPM NEEDLE ARM AND THE SPEEDOMETER ARM STARTED GOING CRAZY UP AND DOWN. THE LIBERTY STARTED TO SLOW DOWN SO I HAD TO PRESS ON THE GAS PEDAL TO MAINTAIN SPEED. THE SPEEDOMETER QUIT WORKING AND SO DID THE CRUISE CONTROL , THE AUTO DOOR LOCKS ALSO QUIT WORKING. THE MOTOR ALSO STARTED TO DIE WHENEVER I SLOWED DOWN OR COME TO A STOP AT A STOP SIGN OR RED LIGHTS. WHERE ITS DANGEROUS IS WHEN I AM SLOWING DOWN TO MAKE A TURN AND GOING IN TO IT OR HALF WAY IN TO IT THE MOTOR DIES AND I LOSE THE POWER STEERING. IT TAKES ALOT OF STRENGTH TO COMPLETE THE TURN SAFELY. I TOOK THE LIBERTY TO A REPAIR SHOP WHERE THEY HOOKED IT TO A ANALYZE MACHINE. IT SAID THE SPEED SENSOR WAS BAD, I HAD IT REPLACED BUT IT DIDN'T FIX ANYTHING. I TOOK IT TO THE DEALER WHERE I BOUGHT IT, THEY TOLD ME IT COULD BE HUNDREDS OF DOLLARS JUST TO TRY TO FIND OUT WHAT IS WRONG WITH IT. RECENTLY I CHECKED IN THE INTERNET AND SAW THAT THERE ARE HUNDREDS OF OTHER 2002 JEEP LIBERTY OWNERS HAVING THE SAME PROBLEM. SPEEDOMETER QUITS WORKING, MOTOR DIED WHEN YOU SLOWDOWN, AND REPLACING THE SPEED SENSOR DOESN'T FIX ANYTHING. ITS DANGEROUS BECAUSE YOU CAN CRASH WHEN MAKING A TURN AND THE MOTOR DIES AND YOU LOSE YOUR STEERING. I KNOW I HAVE HAD SOME CLOSE CALLS. I HOPE YOU WILL CHECK IN TO THIS PROBLEM. JUST CHECK IN THE INTERNET AND YOU WILL SEE ALOT OF PEOPLE HAVE IT WITH THERE 2002 JEEP LIBERTYS. THANK YOU FOR YOUR TIME. *TR
- NHTSA ID
- 10680253
- Incident
- Jan 2, 2006
- Mileage
- 59,850 mi
ElectricalExterior lighting
Filed Jan 27, 2015
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHEN MY VEHICLE MADE A LOUD POPPING SOUND THAT SOUNDED LIKE IT CAME THROUGH THE STEREO SYSTEM. I NOTICED ALL POWER TO MY CAR WENT OUT. THE RADIO, LIGHTS, DASH, HEADLIGHTS, EVERYTHING SHUT OFF. I WENT AND TRIED EVERYTHING. I THOUGHT MAYBE A FUSE HAD BLOWN, NOT THE CASE. I REPLACED HEAD LAMPS, AND THE LIGHTS STILL DIDN'T WORK. I CHANGED MY STEERING SWITCH OUT AND HAVE SINCE FIGURED OUT IT MUST BE AN ELECTRICAL ISSUE? I HAVE READ MANY MANY PAGES ABOUT PEOPLE WITH THIS SAME ISSUE OR VERY SIMILAR. I CAN NO LONGER DRIVE THE VEHICLE AT THIS TIME BECAUSE I DON'T FEEL SAFE IN IT AND ITS NOT STREET SAFE. *TR
- NHTSA ID
- 10679133
- Incident
- Sep 15, 2014
- Mileage
- 169,173 mi
Electrical
Filed Jan 5, 2015
2002 JEEP LIBERTY - PIECE IN IGNITION (IN STEERING COLUMN) BROKE AND WAS UNABLE TO START VEHICLE. *TR
- NHTSA ID
- 10670341
- Incident
- Jan 1, 2014
Electrical
Filed Jan 5, 2015
2002 JEEP LIBERTY ELECTRICAL ISSUE: INTERIOR LIGHTS FLICKER ON AND THEN OFF. VERY DISTRACTING WHILE DRIVING AT NIGHT AND IT ALSO HAPPENS WHEN VEHICLE IS PARKED. *TR
- NHTSA ID
- 10670324
- Incident
- Jan 1, 2003
AirbagsElectricalExterior lighting
Filed Dec 8, 2014
THE VEHICLE HAS BEEN EXHIBITING ISSUES WITH THE IGNITION SWITCH SIMILAR TO OTHERS SUCH AS THE GM CHEVROLET COBALT AND SATURN ION. WHEN THE IGNITION SWITCH IS ROTATED TO THE START/CRANK POSITION AND THE VEHICLE STARTS AND THE KEY IS RELEASED IT SOMETIMES DOES NOT FULLY RETURN TO THE ON/RUN POSITION FROM THE START CRANK POSITION. ALTHOUGH THE ENGINE IS RUNNING AND THE VEHICLE CAN BE DRIVEN SOME ELECTRICAL FUNCTION ARE OFFLINE DUE TO THE IGNITION SWITCHES FAILURE TO REALLY RETURN TO THE ON/RUN POSITION. THE SITUATION IS NOT USUALLY NOTICED UNTIL THE VEHICLE IS IN MOTION AND ONE THE EFFECTED SYSTEMS IS USED (TURN SIGNAL, HVAC, RADIO) SYSTEMS THAT ARE EFFECTED AND NOT RECEIVING POWER ARE TURN SIGNALS, RADIO, AIRBAG, HVAC. THE SWITCH CAN BE MOVED INTO THE ON/RUN POSITION AND THESE SYSTEMS THEN COME ON-LINE. THIS IS A DANGEROUS SITUATION AND MAY RESULT IN AN ACCIDENT (SIGNAL LAMPS NOT WORKING, HVAC DEFOGGER NOT WORKING) OR POSSIBLE AIRBAG NON-DEPLOYMENT IN A CRASH (POSSIBLE INJURY OR FATALITY). THIS ISSUE HAS OCCURRED AT LEAST 3 TIMES IN THE LAST TWO WEEKS. THE VEHICLE IN QUESTION IS IN IMMACULATE CONDITION AND WELL MAINTAINED BY AN ASE CERTIFIED MASTER AUTO TECHNICIAN> THE VEHICLE HAS NO SIGNIFICANT ACCIDENT OR DAMAGE HISTORY. *TR
- NHTSA ID
- 10662721
- Incident
- Dec 8, 2014
- Mileage
- 127,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.