AIR BAGS:FRONTAL
2002 Jeep Liberty
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1,808 NHTSA owner-reported complaints for the 2002 Jeep Liberty, most frequently naming the airbags, suspension and fuel system categories. 14 safety recalls have been issued covering this model year; 10 NHTSA investigations name it; and 94 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2015 | 28 | 1,592 |
| Oct 2015 | 13 | 1,605 |
| Nov 2015 | 16 | 1,621 |
| Dec 2015 | 12 | 1,633 |
| Jan 2016 | 16 | 1,649 |
| Feb 2016 | 26 | 1,675 |
| Mar 2016 | 11 | 1,686 |
| Apr 2016 | 7 | 1,693 |
| May 2016 | 5 | 1,698 |
| Jun 2016 | 9 | 1,707 |
| Jul 2016 | 6 | 1,713 |
| Aug 2016 | 6 | 1,719 |
| Sep 2016 | 5 | 1,724 |
| Oct 2016 | 6 | 1,730 |
| Nov 2016 | 5 | 1,735 |
| Dec 2016 | 4 | 1,739 |
| Jan 2017 | 6 | 1,745 |
| Feb 2017 | 3 | 1,748 |
| Mar 2017 | 1 | 1,749 |
| Apr 2017 | 1 | 1,750 |
| May 2017 | 2 | 1,752 |
| Jun 2017 | 2 | 1,754 |
| Jul 2017 | 3 | 1,757 |
| Aug 2017 | 4 | 1,761 |
| Sep 2017 | 1 | 1,762 |
| Oct 2017 | 1 | 1,763 |
| Nov 2017 | 1 | 1,764 |
| Dec 2017 | 3 | 1,767 |
| Jan 2018 | 1 | 1,768 |
| Mar 2018 | 1 | 1,769 |
| Apr 2018 | 3 | 1,772 |
| May 2018 | 2 | 1,774 |
| Aug 2018 | 2 | 1,776 |
| Feb 2019 | 4 | 1,780 |
| Mar 2019 | 1 | 1,781 |
| Jun 2019 | 2 | 1,783 |
| Jul 2019 | 1 | 1,784 |
| Sep 2019 | 1 | 1,785 |
| Oct 2019 | 1 | 1,786 |
| Nov 2019 | 1 | 1,787 |
| Dec 2019 | 1 | 1,788 |
| Feb 2020 | 1 | 1,789 |
| Mar 2020 | 1 | 1,790 |
| Jun 2020 | 1 | 1,791 |
| Jul 2020 | 1 | 1,792 |
| Aug 2020 | 1 | 1,793 |
| Sep 2020 | 1 | 1,794 |
| Oct 2020 | 2 | 1,796 |
| Dec 2020 | 1 | 1,797 |
| Jan 2021 | 1 | 1,798 |
| Mar 2021 | 1 | 1,799 |
| Jun 2021 | 1 | 1,800 |
| Nov 2021 | 1 | 1,801 |
| Aug 2022 | 1 | 1,802 |
| Jun 2023 | 1 | 1,803 |
| Feb 2024 | 1 | 1,804 |
| Jul 2024 | 1 | 1,805 |
| Sep 2024 | 1 | 1,806 |
| Apr 2025 | 1 | 1,807 |
| Jul 2026 | 1 | 1,808 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags54624.5%
- Suspension49422.1%
- Fuel system1737.8%
- Engine1597.1%
- Electrical1205.4%
- Seat belts1115.0%
- Body & structure1084.8%
- Brakes853.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
14 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; STRUCTURE
AIR BAGS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Inadvertent Air Bag Deployment
The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint Control (ORC) module can degrade and result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated on the roadway.As of Oct. 04, 2012, ODI is aware of 131 frontal ABIDs on the Jeep Liberty vehicles resulting in 62 injuries consisting of burns, cuts and bruises to the upper body region.There were no reports of loss of vehicle control or vehicle crashes.Some owners noted that the air bag warning light (ABL) and/or chime had activated just seconds prior to the air bag deployment, while others stated that they did not observe any prior ABL illumination.Chrysler's analysis found there were no reports of ABID on Liberty vehicles build after March 28, 2003, a date which coincides with a filter circuit design change in the ORC module.The Jeep Grand Cherokee and Dodge Viper were identified as having the same basic circuit.ODI is aware of 61 frontal ABIDs with 31 injuries on the Grand Cherokee and none on the Dodge Viper.In its Nov. 07, 2012 letter (12V-527), Chrysler announced plans to recall 744,822 Jeep Vehicles (MY02-03 Liberty through 03/28/03 and MY02-04 Grand Cherokee through 5/23/03).The remedy consists of installing an in-line jumper harness with an integrated squib circuit electrical filter.In addition, in Feb 05, 2013 letter (13V-040), Chrysler added the MY03-04 Dodge Viper (through 6/30/04) with a similar remedy, bringing the total number of recalled vehicles to 748,482.During the investigation ODI contacted the ORC module supplier (TRW) to determine the usage of this circuitry in other manufacturers? vehicles.As a result, ODI sent peer Information Request (IR) letters to five other manufactures.Toyota's response identified 72 frontal ABIDs resulting in 31 injuries.The rate and failure mode/trend were consistent with the subject defective issue as reported by Chrysler.In a Jan. 30, 2013 letter (13V-029), Toyota announced plans to recall 897,709 MY2003-2004 Corolla/Matrix and Pontiac Vibe vehicles and will utilize a similar remedy to that of Chrysler consisting of adding an in-line noise filter to its air bag wire harness.Honda's IR response reported 126 unique ABIDs for both frontal, side impact and/or side curtain air bag deployments across 4 models and 800k vehicles.However upon further review, no more than 25 of the reports appeared to be frontal ABIDs.The remaining involved less aggressive non-frontal ABIDs mainly stemming from side sensors that trigger side and/or side curtain air bags upon undercarriage debris strike or heavy door slams.The Honda rates are lower than those from the recalled Liberty and Toyota models, and with the exception of the MY 2002-2003 Odyssey, the other Honda models' failure mode/trend was also less severe.ODI will continueto monitor the affected Honda models.There were no reports of ABIDs from the other three peer manufacturers.It should be noted that since the October 2012 data collection date, ODI has received 4 additional Jeep Liberty and 2 Jeep Grand Cherokee reports for frontal ABIDs with two reports alleging loss of vehicle control and crashes. To date, the ORC modules from the two crash vehicles have not been available for detailed analysis by Chrysler or ODI, so the cause of the ABIDs cannot be confirmed at this time.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAI
Inadvertent Air Bag Deployment
Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body region.Forty-two (42) of the 87 incidents involved the driver frontal air bag, and the remaining 45 incidents involved both the driver and passenger frontal air bags inadvertently deploying without a crash.These incidents occurred both at vehicle startup or while the vehicle is being operated on the roadway.Some owners noted that the air bag warning light had illuminated, or had intermittently illuminated, and that this occurred just prior to the air bag deployment, while others stated they did not observe any illumination of the air bag light. Inspection of the Occupant Restraint Control (ORC) module conducted by Chrysler indicates that an internal electronic circuit (an ASIC chip) which controls air bag deployment fails due to an electrical over stress (EOS) condition possibly caused by a transient voltage spike.Chrysler is in the process of identifying potential root causes of the component failure and/or a source for the electrical over stress.In addition, Chrysler noted that there have been no reports of inadvertent air bag deployment in vehicles manufactured after a March 19, 2003 production date.However, Chrysler had not identified a component or other change that would explain why the inadvertent deployments ceased. Accordingly, this investigation has been upgraded to an Engineering Analysis (EA12-001) to further study the alleged defect and its consequences.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10435710 10429579 10429306 10428411 10407276 10399551 10335637 10283484 10249231 10166706 10055405
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The lower ball joint on passenger side failed. Didn't notice any symptoms prior to it breaking. I understand that it was apparently under recall. It was repaired around the recall date but it failed again and is considered recurring failure.
- NHTSA ID
- 11748340
- Incident
- Jul 5, 2026
A couple years ago I had the airbag light come on when you come to find out there was a recall on my jeep. I had it took to the dealership, they supposedly fixed it now my airbag light is back on.
- NHTSA ID
- 11655267
- Incident
- Apr 17, 2025
At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked vehicle to find that; THE RIGHT FRONT BALL JOINT HAD EXPERIENCED A CATASTROPHIC FAILURE! Thus, the tire was sliced the tire mount rim was deeply grooved. Had vehicle towed to my home. It is in the condition left by the towing company. So, I called my neighborhood dodge boys and wàs assured that "they were not obligated not interested in repairing this near calamity, for the "RECALLED LOWER BALL JOINT COMPONENTS WERE DEALT WITH IN 2006.. TOO MANY YEARS HAVE PASSED FOR THIS EVENT TO BE REPAIRED BY RECALL OR WARRANTY". OK THEN, HOW ABOUT THE AIRBAG OPEN RECALL AT THE STEERING WHEEL.. REPLY, NO. NOTHING MISSED OR ELIGIBLE. Well, that's it.. Thanks for the venting space. And seriously, thank you for what you do.
- NHTSA ID
- 11616701
- Incident
- Sep 25, 2024
I install an after market right side tail light assembly on my Jeep liberty, light is “plug and play” during check out I found the whole light assembly was improperly wired so I sent back to Amazon and ordered another from a different supplier when I received it, it was manufactured by the same company Eagle Eyes auto lamps. The safety issue that were experienced The tail light was on the bright element of the light bulb, the brake light was on the dim side of the same bulb The turn signal was the on the dim side of the bulb showing up not any brighter than a side marker light (very dim) Finally the reverse light was also wired on the dim side of the bulb and does not illuminate what’s behind the vehicle when backing up Both items have a Carparts.com inc label on them I called to talk to their technical department at 866-529-0412 to make them aware of the of the problem, however the customer service representative would not put my call through to the technical team. Both tail light I received acted the same and would have made my jeep dangerous to be on the road, my old tail light works properly just has a cosmetic crack and will be replaced with oem part already ordered
- NHTSA ID
- 11601807
- Incident
- Jul 13, 2024
Well my 2002 jeep liberty has been messed up lately,it will just not crank so I thought it was the battery but it turned out to be the ignition switch also it did this off an on for about 6months ,the heat went out when I bought it and it will act as if it is overheating but it won't do anything for while then all of my windows have problems with the motor s in them the suspension, control arms I've had to change ,and the cruise control button will stick and keep going while you are driving it almost caused me to wreck on the interstate you have to turn the vehicle completely off once you get it to stop if you can get it to stop. out of all the vehicles I've had this is the first to take off by itself
- NHTSA ID
- 11570910
- Incident
- Dec 29, 2022
Ball joints are coming apart and leaving me stranded on several occasions leading to costly repairs.
- NHTSA ID
- 11528453
- Incident
- Jun 9, 2023
Can’t go over 60 miles n the brake shake The gas pedal seem to be look at I purchase it 4 $3000 at a car lot last month
- NHTSA ID
- 11477969
- Incident
- Aug 6, 2022
Manufacturing defect on EVAP canister, the nipple for the EVAP hose is too large for hose diameter, 3/8" hose cracks after a couple years when the rubber is not new, causing emissions test failure. Hose replaced several times.
- NHTSA ID
- 11439539
- Incident
- Jan 14, 2004
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
EQUIPMENT
This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. Shorter service life will require the part be replaced sooner than its metal counterpart.
EQUIPMENT
This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. Shorter service life will require the part be replaced sooner than its metal counterpart.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.