2002 Jeep Liberty Other / unspecified Problems

MY VEHICLE IS A 6 YR OLD LOW MILEAGE CHEVY EQUINOX THE STABILITRAK LIGHT CAME UP AS WELL AS THE SERVICE POWER STREERING. IT HAS ALSO LOST POWER IN THE HIGHWAY AND STALLS OR WON'T ACCELERATE AT TIMES WHICH MAKES IS VERY DANGEROUS SINCE I COULD GET HIT BY SOMEONE IN THE HIGHWAY. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE REPLACED O THEN SENSOR WHICH COST ME $400 BUT NOT FIXED I TOOK IT TO ANOTHER MECHANIC AND THEY REPLACED SOME FUSES AND SENSORS ANOTHER $500 STILL NOT FIXED. THE CAR IS NOW BACH AT THE DEALERSHIP AND IT HAS BEEN A FEW DAYS. THIS SEEMS TO BE. VERY COMMON PROBLEM WITH THE EQUINOX AS I HAVE SPOKEN TO A FEW PEOPLE WHO OWN ONE AND THEY JUST ENDED UP TRADING THEIR CAR. I DON'T WANT ANOTHER CAR PAYMENT AND FOR A 6 YEAR OLD CAR WITH LOW MILEAGE THIS IS NOT NORMAL

NHTSA ID

11402726

Incident

Feb 16, 2021

THE LOWER BALL JOINT SHEARED OFF CAUSING THE WHEEL TO FALL CAUSING THE BOTTOM OF THE BALL JOINT TO LAND ON THE RIM. THUS CUTTING THE RIM ALL THE WAY AROUND IT OFF AND PUNCTURING THE TIRE. THUS CAUSING THE VEHICLE TO SLIDE TO A STOP AT 50 MILES AN HOUR WITH A SKID MARK. THUS HAVING TO CALL FOR A TOW TRUCK TO PICK IT UP. LUCKILY NO ONE WAS HURT. THE VEHICLE WAS ON A OFF RAMP OF A FREEWAY TO A ON RAMP OVER PASS OF ANOTHER FREEWAY.

NHTSA ID

11018871

Incident

Aug 19, 2017

Mileage

144,000 mi

MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.

NHTSA ID

11004138

Incident

Jul 10, 2017

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. IT WAS DISCOVERED THAT THE LOWER BALL JOINT FRACTURED AND THE WHEEL WAS BENT AT A 45 DEGREE ANGLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10979862

Incident

Apr 21, 2017

Mileage

160,000 mi

LUG NUTS BROKE ON THE DRIVER SIDE FRONT TIRE WHILE DRIVING. WHILE DRIVING ON I95 THE JEEP STARTED MAKING A TERRIBLE NOISE. I PULLED OFF THE HIGHWAY AND THE WHEEL WAS ANGLED. I GOT A TOW TO MY MECHANIC AND HE REPLACED 5 WHEEL STUDS AND LUG NUTS. SEEMS TO BE A COMMON PROBLEM WITH THE LIBERTY.

NHTSA ID

10778102

Incident

Sep 25, 2015

Mileage

135,096 mi

I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE ME TO WORK AND SCHOOL, IT'S GETTING PRETTY TIRING FOR THEM TO TAKE ME EVERYWHERE. I WORK ABOUT 15 MINUTES AWAY FROM MY HOME AND IT'S DIFFICULT FOR THEM TO TAKE ME WHEN THEY HAVE SCHOOL AND WORK ON THOSE DAYS. THE AIR BAGS IN MY JEEP DID NOT DEPLOY, IT WENT IN FOR THE RECALL AND YOU CAN LITERALLY SEE THE SENSORS, THE CLEARLY SHOULD HAVE DEPLOYED. MY JEEP HAD NO ENGINE OR AIR BAG CODES OF ANY KIND.. SO WHY DIDN'T THEY GO OFF?! I'M TERRIER THAT IM GOING TO LOOSE MY JOB AND NOT AFFORD TO PAY RENT OR BILLS. *TR

NHTSA ID

10711823

Incident

Feb 11, 2015

Mileage

161,990 mi

WE JUST HAD THE TRAILER HITCH RECALL INSTALLED ON THIS JEEP LIBERTY. HOW COULD CHRYSLER'S TRAILER HITCH INSTALLATION BE APPROVED AS A PROTECTION FOR THE GAS TANK. ONLY THE RECEIVER STICKS DOWN IN THE MIDDLE OF THE TANK. THE TRAILER HITCH DOES NOT HAVE A REINFORCEMENT BAR BOLTING TO THE FRAME WELL IN FRONT OF THE TANK TO AVOID AN INCIDENT THAT COULD CAUSE TANK RUPTURE. THIS FIX IS TOTALLY INADEQUATE TO AVOID TANK RUPTURE. *TR

NHTSA ID

10703212

Incident

Apr 1, 2015

I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!

NHTSA ID

10701673

Incident

Mar 25, 2015

IN A PARKING LOT, STARTED TO MOVE FORWARD, GRINDING SOUND. DISCOVERED THAT THE RF WHEEL WAS OFF. CHRYSLER DEALER (BEGNAL, KINGSTON NY) DISCOVERED RF LOWER BALL JOINT BROKE -- DAMAGED RF WHEEL, BRAKE HOSE, AXLE SHAFT AND SEAL, LOWER CONTROL ARM, RF SWAY BAR END LINK, AND RF FENDER FLARE. INSPECTED LF BALL JOINT - DISCOVERED IT WAS LOOSE. REMOVED RF LOWER CONTROL ARM AND INSTALLED NEW CONTROL ARM -- INSTALLED NEW RF AND LF BALL JOINTS, INSTALLED NEW RF SWAY BAR END LINK AND RF AXLE SHAFT ASSEMBLY AND SEAL. MOUNTED AND BALANCED ONE TIRE ONTO NEW RF WHEEL AND INSTALLED AND REPLACED RF FENDER. PERFORMED 4 WHEEL ALIGNMENT. JEEP CUSTOMER SERVICE STATES THAT THIS IS NOT A RECALL REPAIR. JUST WEAR AND TEAR TO RECALL REPAIR COMPLETED IN 2006. *TR

NHTSA ID

10680405

Incident

Jul 23, 2013

Mileage

139,567 mi

2002 JEEP LIBERTY WHEELS: LUX ALUMINUM WHEELS - DELAMINATION OF COATING ON ALUMINUM AND CORROSION OF ALUMINUM WHEELS. *TR

NHTSA ID

10670333

Incident

Jan 1, 2005

GOT A FLAT TIRE AND NOTICED THAT MY TWO FRONT TIRES WERE WEARING EXTREMELY UNEVENLY (BOTH TIRES LOOKED FINE ON OUTSIDE, REALLY WORN ON INSIDE). BEEN NOTICING SOME SLIPPING IN THE STEERING WHEEL FOR ABOUT A MONTH, GETTING WORSE THROUGHOUT THE MONTH. AAA CAME TO FIX THE TIRE AND SAID THE BALL JOINT LOOKED BAD AND THAT THEY "SEE THIS ALL THE TIME ON THESE VEHICLES." I HAD ALREADY HAD F23 DONE ON THIS CAR WHICH WAS SUPPOSED TO FIX THE LOWER BALL JOINTS BUT PROBABLY DIDN'T AND NOTICED THERE WAS A RECALL CALLED J17 WHICH COVERS THE UPPER BALL JOINTS WHICH FOR SOME REASON DIDN'T APPLY TO MY VEHICLE BECAUSE IT WAS BUILT IN MAY 2001 AND THE AFFECTED VEHICLES WERE BUILT MAY-SEPT 2002. I SUSPECT MY VEHICLE SHOULD HAVE BEEN PART OF THAT RECALL, ESPECIALLY AFTER WHAT AAA SAID AND WHAT THEY SAID AT THE REPAIR SHOP, THAT THEY SEE FAULTY BALL JOINTS ON THESE ALL THE TIME. WHY WAS MY DEFECTIVE CAR NOT INCLUDED? DID JEEP REALLY MAKE THE CARS WORSE AFTER MAY 2002 OR IS IT MORE LIKELY MINE HAD THE SAME PROBLEM? THIS OMISSION HAS LED TO AN EXTREMELY HAZARDOUS CONDITION AND UNRELIABLE STEERING. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE WE BOUGHT IT A YEAR AGO. A/C EVAPORATOR WENT BAD OUT OF NOWHERE, HIT A BUMP WHICH CAUSED ONE OF MY BRAKES TO SNAP, SOMETHING THAT'S INEXCUSABLE WITH AN SUV, IT'S JUST REPAIR AFTER REPAIR. *TR

NHTSA ID

10653547

Incident

Nov 7, 2014

Mileage

95,000 mi

I WAS ATTEMPTING TO SLOWLY REVERSE OUT OF A PARKING SPACE WHEN I HEARD A REALLY LOUD NOISE AND MY VEHICLE JOLT. I STOPPED AND PLACED THE VEHICLE ON PARK, I GOT OUT OF MY VEHICLE AND CHECK THE OUTSIDE AND UNDER THE VEHICLE AND DID NOT SEE ANYTHING OUT OF THE NORM. HOWEVER, WHEN I AGAIN PUT THE CAR ON DRIVE, THE NOISE BECAME LOUDER AND MY VEHICLE JOLTED. I PROCEEDED TO VERY SLOWLY PARK THE CAR AGAIN AND TURN OFF. WHEN THE TOW TRUCKER DRIVER ARRIVED AND LOOKED AT THE VEHICLE, HE SAID THAT THE BALL JOINT HAD SOMEHOW HAD SEPARATED OR BROKEN OFF FROM ITS CONNECTION. HE SAID THAT IN ORDER TO TOW IT, HE WOULD HAVE TO SLOWLY MOVE IT ONTO HIS TRUCK AND IN DOING SO THE TIRE WILL COME OFF ALL TOGETHER WHICH WOULD CAUSE DAMAGE TO THE FRONT END OF THE VEHICLE. AS HE SAID, THE JEEP TITLED FORWARD AND CRACKED AND BROKE THE FRONT END PLASTIC TIRE COVER. I PROCEEDED TO GET THE VEHICLE TOWED TO MY HOUSE, THEN RESEARCHED RECALLS ON JEEPS AND FOUND OUT THAT MY CAR HAD A RECALLS ON IT. I THEN GOT MY VEHICLE TOWED TO A CHRYSLER/JEEP DEALER IN DOWNEY CA, WHERE WE WHERE TOLD THAT THEY WOULD FIX THE RECALLS BUT WOULD NOT FIX THE DAMAGE ON THE OUTSIDE OF THE VEHICLE. [XXX] THE SERVICE EMPLOYEE, SAID THAT WE SHOULD HAVE TAKEN THE CAR TO A DEALERSHIP SOONER TO GET FIX, I LET HIM KNOW THAT YES I WOULD HAVE IF I HAD KNOWN IT HAD A RECALL. THE DAMAGED THAT HAPPEN TO THE FRONT END OF THE VEHICLE WAS A DIRECT RESULT OF THE BALL JOINT RECALL AND IT SHOULD BE COVERED AND FIX BY THE CHRYSLER/JEEP DEALERSHIP WITHOUT CHARGE. IF THE BALL JOINT ISSUE WOULD OF HAPPENED WHILE IN THE STREET OR THE FREEWAY, MYSELF AND OTHERS COULD HAVE BEEN SERIOUSLY HURT OR KILLED, SO I DON'T UNDERSTAND WHY THE DEALERSHIP IS NOT WILLING TO COVER THE FULL DAMAGE OF MY VEHICLE WHEN IN REALITY IT COULD HAVE BEEN FAR WORSE AND THEY WOULD HAVE BEEN HELD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10628200

Incident

Aug 23, 2014

Mileage

166,000 mi

IN DECEMBER 2013, I RECEIVED A RECALL NOTICE ON THE ABOVE-NOTED VEHICLE. SOON AFTER, I PHONED THE DEALER, MOORE CHRYSLER JEEP, PEORIA, ARIZONA, TO SCHEDULE INSTALLATION OF THE OEM TRAILER HITCH, BUT I WAS TOLD THEY DID NOT HAVE THE PART. IN MARCH 2014, MOORE CHRYSLER JEEP SENT ME A REMINDER NOTICE THAT MY JEEP NEEDED SOME MAINTENANCE, AND THAT AS OF DECEMBER 12, 2013, THE VEHICLE HAD AN INCOMPLETE RECALL. I PHONED THE SERVICE DEPARTMENT AND MADE AN APPOINTMENT FOR THE SCHEDULED MAINTENANCE, AS WELL AS FOR THE HITCH TO BE INSTALLED. HOWEVER, I WAS TOLD, ONCE AGAIN, THAT THE DEALER DIDN'T HAVE THE PART. IT HAS BEEN ALMOST SIX MONTHS SINCE I RECEIVED THE RECALL NOTICE, BUT, SO FAR, THE PROBLEM HAS NOT BEEN REMEDIED. I AM FRUSTRATED AND FURIOUS! THIS IS AN IMPORTANT SAFETY ISSUE, AND I WANT TO KNOW WHY I'M GETTING THE RUNAROUND. I DON''T KNOW WHERE TO PLACE THE BLAME, 'CHRYSLER OR THE DEALER, 'BUT EITHER WAY, NOBODY IS TAKING RESPONSIBILITY FOR THIS MOST RECENT RECALL WITH IMPORTANT SAFETY CONCERNS. WHY IS IT TAKING SO LONG TO MANUFACTURE AND SUPPLY THE PART? DOES ANYONE CARE? PLEASE DO NOT SUGGEST THAT I PURCHASE AND INSTALL A HITCH FROM SOME OTHER LOCATION AND WAIT FOR REIMBURSEMENT. I WANT TO HEAR FROM EITHER CHRYSLER OR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OR BOTH VERY SOON. *TR

NHTSA ID

10593786

Incident

Dec 12, 2013

RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAINS DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS.... WHAT YOU MUST DO TO ENSURE YOUR SAFETY: ONCE YOU RECEIVE YOUR FOLLOW UP NOTICE IN THE MAIL, SIMPLY CONTACT DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT. WE HAVE NEVER RECEIVED A FOLLOW UP NOTICE IN THE MAIL. I TOOK IT UPON MYSELF TO CALL THE DEALER AND THEY WERE NOT HELPFUL. THEY SAID THEY WERE BOOKED WITH APPOINTMENTS BUT WOULD GIVE ME A CALL BACK TO SCHEDULE A FUTURE APPOINTMENT. I NEVER RECEIVED A CALL BACK. I CALLED AGAIN AND WAS LEFT ON HOLD FOR OVER TWENTY MINUTES. I CALLED AGAIN, LEFT A MESSAGE WITH CUSTOMER SERVICE AND NEVER RECEIVED A CALL BACK. REGARDING AN INDIVIDUALS SAFETY, IT SEEMS IT IS NOT OF IMPORTANCE TO THE LOCAL CHRYSLER, JEEP DEALER. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I HAVE GIVEN UP ON CONTACTING THE DEALER AND HENCE THE COMPLAINT LETTER TO YOU. I AM SIX MONTHS PREGNANT AND THIS SHOULD BE THE LEAST OF MY CONCERNS BUT NOW I HAVE TO WORRY ABOUT THIS ALONG WITH MY PREGNANCY. PLEASE ADVISE FOR I WOULD LIKE TO GET THIS RESOLVED AS SOON AS POSSIBLE. THANK YOU, [XXX] C/O[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 11/17/2014 *JS

NHTSA ID

10592080

Incident

Feb 2, 2014

WE WERE TRAVELING SOUTHBOUND ON I75 AT A SPEED OF ONLY APPROXIMATELY 15MPH DUE TO A CAR ACCIDENT AHEAD OF US. ALL OF SUDDEN MY CAR DROPPED AND I HEARD A SCRAP OF METAL AGAINST ASPHALT. I SLOWLY PULLED CAR OVER TO CENTER MEDIAN AND GOT MY CHILDREN TO THE CENTER OF THE GUARDRAILS TO KEEP THEM SAFE. UPON EXPECTING VEHICLE, I NOTICED THAT THE WHEEL ON THE PASSENGER FRONT SIDE OF THE VEHICLE WAS TURNED AWAY FROM THE CAR, THE MOLDING WAS DETACHED AND THE METAL THAT HOLDS THE WHEEL IN PLACE WAS SITTING ON THE ROADWAY. WE HAD TO WAIT FOR OVER 3 HOURS FOR A TOW TRUCK DUE TO NEEDING A TOW TRUCK THAT HAD A LIFT, NOT A FLATBED. BY THE TIME THE TOW TRUCK ARRIVED, THE DEALERSHIP WAS CLOSED AND WE HAD TO BE TOWED TO A REPAIR SHOP THAT COULD HAVE THE REPAIRS COMPLETED FOR US BY SATURDAY AFTERNOON. IT TURNED OUT TO BE THE BALL JOINT NUT FELL OFF OF THE BOLT THAT HOLDS IT IN PLACE. THE ENTIRE BALL JOINT NEEDED TO BE REPLACED AS WELL AS LUBRICATED. THE REPAIR PERSON CHECKED THE OTHER SIDE AND SUGGESTED WE TAKE TO HAVE INSPECTED, AS IT DID NOT HAVE A COTTER PIN TO HOLD THE NUT ONTO THE BALL JOINT ASSEMBLY. THE TOTAL COST FOR THE REPLACEMENT WAS $240. BECAUSE OF OUR SPEED, NO ONE WAS HURT. DUE TO THE FACTS KNOWN ABOUT THE JEEP LIBERTY, I WAS THANKFUL WE WERE NOT TRAVELING AT THE POSTED SPEED LIMIT OF 70MPH OR WE WOULD HAVE HAD A VEHICLE TURN OVER AND POSSIBLE INJURIES OR DEATH. I HAVE PHOTOS AS WELL AS RECEIPTS SHOWING THIS ISSUE. *TR

NHTSA ID

10558996

Incident

Dec 27, 2013

Mileage

116,078 mi

I JUST GOT OFF OF THE HIGHWAY AND WAS HEADING TO THE GAS STATION. MADE THE RIGHT TURN AND THE VEHICLE ON THE RIGHT SIDE JERKED TO THE GROUND AND HIT HARD. PUT IT IN PARK AND GOT OUT OF THE VEHICLE AND CHECKED THE TIRES TO SEE IF ONE WAS BLOWN. NOTICED FENDER ABOVE FRONT PASSENGER SIDE TIRE WAS OFF AND MY BALL JOINT ARM WAS ON THE GROUND. THE LOWER BALL JOINT CAME COMPLETELY OFF. IT WAS NOT RUSTED AND WAS WELL LUBRICATED. HAD TO PAY FOR A TOW TO HAUL IT TO MY PARENTS HOUSE. I NEED TO KNOW IF CHRYSLER IS GOING TO REPAIR MY VEHICLE. *TR

NHTSA ID

10507015

Incident

Apr 3, 2013

DE REGRESO A CASA DEMI TRABAJO LA LLANTA DEL LADO DERECHO DE ENFRENTE SE PONCHO Y CHOQUE CON UN ARBOL. MI VEICULO FUE PERDIDA TOTAL. TENGO PROBLEMAS FISICOS QUE DESAFORTUNADAMENTE LA ASEGURANZA NO QUISO CUBRIR. ME GOLPEE LA CABESA MI MANDIBULA LA TENGO DANADA Y OTRAS PARTES DEMI CUERPO. YO CREO QUE ES CAUSA DEQUE LA BOLSA DE AIRE NO ESPLOTO POR ESO ME GOLPEE MUY FUERTE. QUIERO SABER CONQUIEN DIRIGIRME PARA PODER OBTENER ALGUN APOYO. GRASIAS. *TR

NHTSA ID

10501321

Incident

Oct 28, 2010

Mileage

115,000 mi

WHERE TO BEGIN? MY AIRBAG LIGHT HAS BEEN COMING ON FOR MONTHS WHILE DRIVING. I TOOK IT TO A CHRYSLER DEALERSHIP 6 MONTHS AGO & WAS CHARGED $100 FOR THEM TO TELL ME THEY DIDN'T KNOW WHAT WAS WRONG. ABOUT A MONTH AGO, WHILE DRIVING ON THE HIGHWAY, MY HEADLIGHTS WENT OUT, CAME BACK ON, WENT OUT AGAIN, AND FINALLY I HIT MY HIGH BEAMS AND THEY STAYED ON. MY ENGINE USES ABOUT 2 QUARTS OF OIL PER WEEK. I HAVE PARKED ON CLEAN SURFACES & THERE IS NO OIL LEAKING, BUT IT IS GOING SOMEWHERE. I CAN HEAR A TICKING NOISE COMING FROM THE ENGINE AREA. I CALLED CHRYSLER'S TOLL-FREE NUMBER TODAY AFTER THE HEADLIGHTS WENT OUT AGAIN, AND WAS INFORMED THAT MY JEEP IS UNDER RECALL FOR THE AIR BAG MODULE, AND MAYBE THAT IS WHAT IS CAUSING THE LIGHTS TO GO OUT. THIS MAKES NO SENSE TO ME THAT ONE WOULD HAVE ANYTHING TO DO WITH THE OTHER. I TOLD THEM THAT I HAVE SEEN OTHER COMPLAINTS ABOUT THE HEADLIGHTS, BUT THEY STATED THAT THEY'VE HAD NO COMPLAINTS. I HAVE ALSO REPLACED FRONT TIRES THREE TIMES IN THE PAST YEAR FOR WEAR ON THE OUTSIDE EDGE. I'VE HAD THE JEEP ALIGNED, TIRES ROTATED AS THEY SHOULD BE, AND THEY JUST KEEP BALDING ON THE OUTER EDGE. THE SERVICE TECH SAID THAT JEEPS EAT THROUGH TIRES BECAUSE OF THE WHEEL BASE? THIS CAR HAS ALL BUT EATEN UP MOST OF MY INCOME. IT IS CONSTANTLY HAVING ISSUES, AND I GET NOWHERE WITH CHRYSLER. *TR

NHTSA ID

10496016

Incident

Aug 1, 2012

Mileage

145,000 mi

I BEGAN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN AUGUST. HEADLIGHTS FLICKER ON AND OFF AT WILL, AS WELL AS INTERIOR LIGHTS. PASSENGER SIDE HEADLAMP WON'T COME ON AT ALL NOW AND INTERIOR LIGHTS CONTINUE TO FLICKER. WHILE PULLING INTO MY DRIVEWAY, PASSENGER SIDE FRONT TIRE COMPLETELY SEPARATED FROM THE VEHICLE, LEAVING ME SPEECHLESS. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE AND WEREN'T NOTIFIED OF ANY RECALLS. HOPING WE CAN GET THIS REPAIRED SOON...... *TR

NHTSA ID

10495159

Incident

Oct 10, 2012

Mileage

160,000 mi

LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR

NHTSA ID

10441422

Incident

Dec 23, 2011

Mileage

113,330 mi

THE WHEEL LUG BOLTS, ALL FIVE, ON THE FRONT RIGHT WHEEL HAVE SHEARED OFF AT THE WHEEL HUB. I HAVE THREE OF THE LUG BOLTS (FOR METALLUGICAL ANALYSIS) AND PICTURES OF THE VEHICLE POSITION AT THE TIME OF FAILURE. APPARENTLY TWO OF THE OTHER LUG BOLTS HAD FAILED EARLIER AND DROPPED FROM THE VEHICLE. HAD THIS FINAL FAILURE OCCURRED AT A HIGHER RATE OF SPEED THAN 1 MPH, THE RESULTS WOULD HAVE BEEN DISASTROUS. I DO NOT FEEL THAT A FAILURE SUCH AS THIS IS NORMAL FOR ~114,000 MILES ON A 10 YEAR OLD VEHICLE AND SUSPECT THAT IT MAY BE THE RESULT OF SUBSTANDARD MATERIAL. I HAVE ELECTRONIC PICTURES THAT I CAN SUBMIT. *KB

NHTSA ID

10437868

Incident

Nov 28, 2011

Mileage

114,000 mi

AIR BAGS DIDNT WORK ,REAR TIRE DRIVER SIDE BLEW QUESTION STEERING? *TR

NHTSA ID

10421420

Incident

Aug 22, 2011

Mileage

97,678 mi

LUG NUTS SPLIT IN HALF WHEN REMOVED . IF TIRE GOES FLAT WILL NOT BE ABLE TO CHANGE TIRE & DRIVE TO SAFETY. 2002 JEEPO LIBERTY. *TR

NHTSA ID

10356919

Incident

Sep 18, 2010

Mileage

82,000 mi

I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR HAS 75,806 MILES. I WAS TOLD THAT I COULD LOOSE CONTROL OF VEHICLE AND ENTIRE AREA CAN COLLAPSE DURING TRAFFIC DUE TO THESE ISSUES. ASIDE FROM THESE ISSUES, I AM EXPERIENCING A WHISTLING SOUND, PROBLEMS WITH REAR DRIVERS SIDE PASSENGER POWER WINDOW REGULATOR WHICH PRODUCES GRIND-LIKE SOUND. THE WINDOW CAME OFF AND I WAS TOLD THAT I NEEDED A NEW REGULATOR FOR THE WINDOW. I'M ALSO EXPERIENCING A RED STAIN IN ENGINE OIL DRIPPAGE ON GROUND. FINALLY, STRANGE ODOR FROM CAR -ODOR CONTINUES TO BE PRESENT WHETHER I WASH THE CARPETS AND SEATS (SMELLS LIKE MOLD/MILDEW OR SKUNK). *TR

NHTSA ID

10355040

Incident

Sep 8, 2010

Mileage

75,806 mi

MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR

NHTSA ID

10351362

Incident

Aug 23, 2010

Mileage

50,000 mi