RoadVitals

2021 Jeep Wrangler Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
934
+27 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
47
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
173
Reports on file since Oct 20, 2020

What this page shows

Our database holds 934 NHTSA owner-reported complaints for the 2021 Jeep Wrangler. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 934 · page 1 of 38

Powertrain (other)
Filed Sep 24, 2026

The vehicle is not performing as it did when first purchased. Through a series of recalls related to the main drive battery, the vehicle now lacks power when in electric mode pulling out on highways, passing on highways, or even driving at speeds over 40mph or so. I went to pull out on the highway this morning, for example, in electric mode, and there was a good 1-2 second sluggish acceleration before the gas engine kicked on and revved up without any kind of warm up. I can't imagine this is good for the gas engine. I never had that issue before these recalls. I'm also concerned the recent recall is going so long without any kind of resolution. I feel like Jeep has had so many safety, fire and performance issues they really should be buying these back and taking them off the road. Pulling out into traffic and not having acceleration for 1-2 seconds is very dangerous.

NHTSA ID
11766647
Incident
Sep 24, 2026
Electrical
Filed Sep 23, 2026

My 2021 jeep wrangler Sahara 4xe has had numerous EV battery issues. I have asked recalls to be fixed. It has had its battery replaced under a federal safety recall, still refuses to charge, and caused home charger to no longer to work. It has been in the shop since 8/11/26 and they are unable to get it to charge. This is a safety hazard. Issues with the EV battery/electrical system started back in 2021 after purchasing vehicle. Most recent issue with frying my home charging unit and not charging started in July of 2026.

NHTSA ID
11766365
Incident
Jul 6, 2026
Driver assistanceFuel systemPowertrain (other)
Filed Sep 23, 2026

My vehicle is currently in the shop getting the High voltage battery replaced for the second time due to a code showing battery voltage variation as well as getting the latest 21D recall completed. The Jeep currently has about 90,000 miles and has received all other recalls. The jeep no longer functions or performs like it did when I took ownership in February of 2022. It routinely loses power when trying to accelerate onto Highways or into traffic lanes or up hills. You can push the pedal down and there is a noticeable delay of several seconds before the vehicle starts to accelerate. The car no longer will stay in selected "Electric mode" and will instead kick the engine on at random times or take the vehicle out of "electric" and into "Hybrid". When at slow speeds (under 15MPH) in traffic the jeep lurches and slows, unable to maintain a constant speed. Also I have no way of proving that the overall power has been reduced through programming but the acceleration and advertised 375HP/470lb-ft does not seem to have the same feeling that it once did when first purchasing this vehicle. I believe there is a dangerous ongoing safety issue possibly with the programming, as well as the HV batteries. There were no warning lights coming on during the course of the last several months until I had a CEL for battery voltage variation and then it was taken to the dealership on the same day. There has been no communication with Jeep/Stellantis other than them issuing an unlimited mileage warranty on the HV battery. They seem to be replacing it with the same design, and therefore not addressing the issue only putting a band aid on the problem.

NHTSA ID
11766301
Incident
Aug 28, 2026
Powertrain (other)SteeringSuspension
Filed Sep 22, 2026

Death wobble

NHTSA ID
11766214
Incident
Jul 22, 2026
Fuel system
Filed Sep 22, 2026

Since recall 68C was completed in February, the performance of the vehicle in Electric mode has degraded significantly. Prior to 68C, the gas engine was nearly impossible to engage in electric mode which was a good thing and clearly intended for extreme circumstances where unusually rapid acceleration was required. Also prior to 68C the electric acceleration was dependable and predictable both around town and at highway speeds. I live atop a 1.5 mile hill and could travel bottom to top without the engine engaging. Since 68C, I have consistently observed multiple changes in performance in electric mode: 1) the engine will engage much sooner and more frequently upon acceleration in any conditions. Wherever it happens, this is an unpredictable behavior that puts instant load on a cold, unlubricated engine. 2) At and approaching highway speeds in electric mode, the vehicle will begin to lose acceleration, hesitate and the gas engine will engage - again putting load on a cold, unlubricated engine. This can happen after several miles or after just a few miles. When the engine engages, it does not engage smoothly - the engine will rev high then drop down, then rev high then disengage - all inconsistently and all unexpectedly. While this is happening, the vehicle's acceleration or ability to maintain speed is inconsistent and constant manipulation of the throttle is necessary to ensure I'm not losing too much speed relative to the traffic around me. I don't know what changes were made as part of the 68C recall remedy but it has dramatically changed how electric mode is managed, has significantly decreased vehicle performance in electric mode and puts my and my passengers' safety at risk when I'm driving. The problem has not been reproduced by a dealer and I've confirmed that the latest software is installed. The component has not been inspected. The issues described above only presented after the 68C recall work was performed and occur without warning.

NHTSA ID
11766181
Incident
Sep 18, 2026
Powertrain (other)
Filed Sep 21, 2026

Since the last 2 updates / recalls , my transmission has become very clunky. From a stop or in slow traffic, the transmission pops in gear and it is very hard. It seems to be getting worse as time goes by. The gears when shifting thru the gears is fine, no issues there

NHTSA ID
11765938
Incident
Sep 21, 2026
Fuel system
Filed Sep 21, 2026

Since the 68c recall my vehicle has not been performing as it should. It is in the shop for the 110th day since i had the recall installed.

NHTSA ID
11765835
Incident
Jan 8, 2026
Fuel system
Filed Sep 20, 2026

I had a 68c recall completed by Jeep and immediately after the recall, I noticed a reduction in power when accelerating, which causes me issues when trying to merge on the freeway and stay with the flow of traffic. This has been an ongoing daily issue. Also, the gas engine kicks on when it should not and loads immediately causing an erratic shifting of the gas engine, which causes the vehicle to lose power when it is needed the most. The recall was designed to supposedly protect the electric battery, but the software update that Jeep implemented has drastically changed the functionality and response timeframe at which the vehicle can respond when accelerating. I have tried to have Jeep address the issue, but they indicated the Jeep is operating as intended. It never operated like this until after this recall update and many other Jeep 4xe owners are reporting similar issues with propulsion and the gas engine loading erratically. Thank you for looking into this safety concern.

NHTSA ID
11765678
Incident
Dec 15, 2025
Fuel system
Filed Sep 20, 2026

2021 Jeep Wrangler 4xe Sahara, VIN [XXX]. 1. The exact malfunctioning component is UNKNOWN; I suspect the hybrid propulsion system. The vehicle is available for inspection. After recall 68C was completed, accelerator response, electric-power availability, and combined gasoline/electric performance changed substantially. The Jeep hesitates when I press the accelerator, the gasoline engine starts at unexpected times, and full electric-mode operation becomes restricted. Combined acceleration is noticeably weaker than before the recall. My complaint concerns restricted propulsion power, not reduced driving range. Horsepower loss has not been independently measured. Whether battery overheating or thermal-protection controls cause these restrictions is UNKNOWN. 2. I regularly pull out into traffic expecting the acceleration the vehicle previously provided, but the Jeep hesitates or fails to gain speed quickly enough. The approaching driver behind me then has to slow down. This recurring delayed response and reduced acceleration make safe gaps harder to judge and create a risk of a rear-end collision. 3. No dealer or independent service center has reproduced or confirmed these post-recall problems. 4. Recall 68C was completed, but these subsequent drivability problems have not been inspected by the manufacturer, police, insurance representatives, or others. 5. I first noticed these symptoms on XXX, at 62,000 miles, after recall 68C. They became more pronounced during summer 2026 as warmer weather set in. No warning lamps or messages accompanied these problems. I suspect a connection to the recall work based on the timing, but the exact cause is UNKNOWN. I request that NHTSA investigate whether the 68C remedy causes or leaves unresolved restricted propulsion power and delayed accelerator response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11765628
Incident
Jan 22, 2026
Body & structure
Filed Sep 19, 2026

3 out of 4 door pins broke

NHTSA ID
11765552
Incident
Aug 15, 2026
Fuel system
Filed Sep 19, 2026

When driving my Jeep 4xe hybrid powertrain in "electric" mode, I noticed loss of power at highway speeds, and other times at lower speeds. Pushing on gas pedal doesn't translate to acceleration. Engine kicks on but doesn't have a gear to find. This happens at various speeds, going 25mph up a hill or 55mph on a highway either flat or up a hill.

NHTSA ID
11765540
Incident
Sep 1, 2026
Fuel system
Filed Sep 19, 2026

This vehicle had a 68c recall (software) that has resulted in a significant change in the vehicle performance that resulted in unexpected power loss during its electric vehicle propulsion system that has nearly resulted in accidents on the road and on the freeway. This never happened before and it happens often now. The Jeep dealership claims there are no known error malfunction codes however there has been a material change in the operating environment and is very unsafe.

NHTSA ID
11765463
Incident
Sep 1, 2026
Fuel system
Filed Sep 18, 2026

Following the recent Recall 68C service administered by Jeep, my vehicle has exhibited several severe performance issues that pose direct mechanical and safety risks. 1. Erratic Gas Engine Engagement & Mechanical Strain Previously, under normal operation, if the vehicle required the gasoline engine while in electric mode, the engine would start at a standard idle (around 1,500 RPM). It would run briefly to lubricate moving parts before contributing to power delivery. Currently, the system behaves erratically. When electric operation exceeds 25% power under load, the gas engine frequently kicks on with absolutely no warm-up period. It immediately jumps to the 3,000 to 3,500 RPM range, forcing high-RPM operation on dry, unlubricated moving parts. 2. Severe Acceleration Lag (Critical Safety Hazard) The most alarming issue is a frequent 5-to-10-second lag during which the vehicle refuses to accelerate, and the electric power meter will not exceed 25%. This lag occurs during critical driving maneuvers, including: accelerating from stoplights or stop signs, changing lanes, and merging into active traffic. For example, while driving in electric mode in a 40 mph zone, the vehicle will begin accelerating normally under mild throttle. However, once the power delivery meter reaches 25%, the vehicle barely increases speed. Even with increased throttle pressure, there is a 2-to-5-second pause before the gas engine abruptly kicks on to resume normal acceleration. Conclusion: This unpredictable delay in throttle response is a severe safety hazard for myself, my passengers, and the general public. While I do not know the exact software or mechanical modifications included in the latest recall "fix," it has undeniably compromised the vehicle's drivability and safety. These performance defects need to be addressed and corrected immediately.

NHTSA ID
11765329
Incident
Sep 18, 2026
Fuel system
Filed Sep 18, 2026

Jeep did a recall that was called 68C and ever since that update, the jeep has not been the same. The jeep is a hybrid (4XE) model that has an electric mode that has become virtually useless since the recall. I have experienced loss of power almost every time i drive the vehicle. The engine starts and loads almost immediately at random times which i can only imagine hurts the engine without any sort of warm up time. I was waiting for jeep to offer another recall to fix the problems, but i have reached my limit on waiting for them to act. I just want my jeep to act and drive the way it drove before the failed 68C recall. Hopefully this will be the start.

NHTSA ID
11765229
Incident
Sep 1, 2026
Fuel system
Filed Sep 18, 2026

Since the 68c recall the performance of the vehicle when merging into traffic, in extended periods of time in electric or going up hill while maintaining speed in electric will slow the vehicle down to have no power to maintain the speed. This causes a safety issue with the vehicle and to other motorists around the vehicle. After having to press harder on the accelerator to get back up to speed the vehicle take many seconds before turning the gas motor on to get it to this speed. Again making this a safety issue with the vehicle. There needs to be investigation as the vehicle no longer performs the same as when purchased and causes a safety issue to the driver and other motorists.

NHTSA ID
11765207
Incident
Sep 18, 2026
Fuel system
Filed Sep 18, 2026

Since the 68C Jeep Wrangler recall was applied to my vehicle this past July, it has been exhibiting erratic behavior during acceleration. At varying times, when the accelerator is pressed from a stop, the vehicle will begin accelerating at normal rate, but then suddenly the power will drop off, resulting in the acceleration rate being dropped to where the car is barely accelerating. For instance, I was making a left hand turn from a stop, and when I accelerated onto the road, my speed quickly rose to 20 mph, but then the vehicle stopped accelerating, and remained at 20 mph. At the time, the vehicle was operating on battery power only. I immediately began increasing my throttle input, but the car failed to increase acceleration. Only once I had the pedal to the floor for a few seconds did the internal combustion engine activate, allowing the car to begin accelerating again, albeit at a slow rate that was not commensurate with the throttle position. This event has almost resulted in other vehicles colliding with my car when I was attempting to enter a busy road. This has occurred on a number of occasions, and the fact that this happens randomly presents an extremely dangerous situation that is not predictable. Other people who own the same Jeep Wrangler 4xe platform as me have also reported this occurring to their vehicles. Jeep, however, has not responded to this alarming problem, and simply has been telling customers who call Jeep customer service or take their vehicles to a dealer that there is nothing wrong, and the vehicles are operating normally. This is not acceptable, and with tens of thousands of these vehicles on the road, presents a significant danger to the owners and public at large. For the record, there were no warning lamps, messages, or any other symptoms prior to each incident for me. It also has occurred no matter the current capacity of the battery.

NHTSA ID
11765186
Incident
Aug 11, 2026
Fuel system
Filed Sep 18, 2026

Following the completion of the 68C recall, My Jeep does not have the responsiveness and speed that it did before. Even with lots of battery left, the engine will kick on resulting in a loss of power and then difficulty getting it back up to speed. There’s also hesitations when going to make a turn or accelerating through an intersection after slowing down. This vehicle is not like it was before that recall work was done. I view this is a huge safety factor if I’m not able to maintain my vehicle speed or accelerate when I need to.

NHTSA ID
11765158
Incident
May 1, 2026
Fuel system
Filed Sep 17, 2026

Ever since the 68C recall, my jeep constantly changes back and forth from electric to gas and causes an unsafe driving condition. Some of the shifts are rough, and the vehicle has stalled out as well. The acceleration and performance has also gotten worse. The vehicle feels like it is holding back / restricted. I can floor the gas and the jeep barely moves and then all of a sudden it kicks in and has caused scary and unsafe bursts of speed. I have brought this numerous times to the dealer for performance issues and they were able to replicate the issue. I am on my third hybrid battery and only have 34k miles on the vehicle. I have been stranded multiple times and have had to get towed. This vehicle is unsafe and I say a prayer every time I drive it.

NHTSA ID
11765126
Incident
Feb 1, 2026
Body & structure
Filed Sep 17, 2026

I'm reaching out to complain about the corrosion issue on Jeep Wrangler JLs. I own a 2021 Wrangler JLU Sport with 56,000 miles and recently discovered the corrosion on my vehicle. I brought it in to my local dealer, who looked at the vehicle, explained the large issue they're seeing, and submitted a claim for my vehicle. I found I was just under 2 months outside the 5 year warranty. Stellantis came back with a good will offer of covering my cost 80/20. The total projected cost is $12,750 and I'm responsible for $2,550. This will replace my hood (with a steel hood), tailgate, all hinges, and repaint. After speaking with the dealer I've discovered they are no longer directed to replace the doors, but rather just grind them down. After reading and conversations with my local dealer's body shop, this isn't a fix, as the corrosion can still exist in the body. I opened a Jeep Cares case immediately after and explained I've owned multiple Wranglers since 2010, my father owns 2 Wranglers (a 2018 with this same issue), and I've spoken to other friends who own Wranglers and have this issue. They asked me to get a letter from my local dealership, which I did and provided. Jeep Cares came back with the same offer of 80/20. I've considered not paying this, but I'm seriously concerned that with my New England weather these body parts will become structurally damaged if I let this go. I'm also concerned about paying for the "fix" and having it come back shortly thereafter. I'd consider buying a new Wrangler, but the dealer explained the zinc piece they started adding isn't helping, and they are seeing new vehicles come on the lot with this same issue. Stellantis was aware of this issue considering they have a bulletin until a few years ago, but they've since removed that bulletin. They also never directed their dealers and service centers to notify clients of this issue. This is my largest complaint... they've known aboutthis and dn't let new/existing customers know.

NHTSA ID
11765073
Incident
Aug 7, 2026
Body & structure
Filed Sep 17, 2026

I'm reaching out to complain about the corrosion issue on Jeep Wrangler JLs. I own a 2021 Wrangler JLU Sport with 56,000 miles and recently discovered the corrosion on my vehicle. I brought it in to my local dealer, who looked at the vehicle, explained the large issue they're seeing, and submitted a claim for my vehicle. I found I was just under 2 months outside the 5 year warranty. Stellantis came back with a good will offer of covering my cost 80/20. The total projected cost is $12,750 and I'm responsible for $2,550. This will replace my hood (with a steel hood), tailgate, all hinges, and repaint. After speaking with the dealer I've discovered they are no longer directed to replace the doors, but rather just grind them down. After reading and conversations with my local dealer's body shop, this isn't a fix, as the corrosion can still exist in the body. I opened a Jeep Cares case immediately after and explained I've owned multiple Wranglers since 2010, my father owns 2 Wranglers (a 2018 with this same issue), and I've spoken to other friends who own Wranglers and have this issue. They asked me to get a letter from my local dealership, which I did and provided. Jeep Cares came back with the same offer of 80/20. I've considered not paying this, but I'm seriously concerned that with my New England weather these body parts will become structurally damaged if I let this go. I'm also concerned about paying for the "fix" and having it come back shortly thereafter. I'd consider buying a new Wrangler, but the dealer explained the zinc piece they started adding isn't helping, and they are seeing new vehicles come on the lot with this same issue. Stellantis was aware of this issue considering they have a bulletin until a few years ago, but they've since removed that bulletin. They also never directed their dealers and service centers to notify clients of this issue. This is my largest complaint... they've known aboutthis and dn't let new/existing customers know.

NHTSA ID
11765072
Incident
Aug 7, 2026
Fuel system
Filed Sep 17, 2026

After the latest 68C recall, something has been altered in the vehicle that has changed its operability. It has lost total available power when in electric mode. The system now doesn't respond as well as it used to. This has caused a loss of acceleration and often time transitions to using the gas engine poorly when trying to get up to speed. It causes issues with climbing hills and when pulling out in to traffic. It feels as though it has been current limited to protect the faulty battery instead of replacing the battery with a better design. The fault with the battery is also causing early degradation. The issue that lead to the B9A, 95B and 68C recalls still resides in the battery. It seems as though Jeep has attempted to compensate for a poor battery design by altering the performance capabilities of the vehicle.

NHTSA ID
11765068
Incident
Jun 24, 2026
Driver assistanceEngineFuel system
Filed Sep 14, 2026

After the safety recall 68C, the vehicle no longer operates as designed. In electric only mode, the gas engine engages, which is bad for the engine. This fails to give the engine time to prepare for short sudden use. When driving, the high voltage battery will lag or not produce power as it did prior. This can cause an accident (which it almost did already for myself). The acceleration lags before engaging. This vehicle performed properly prior to this software (1/1/2026) update. I don't trust or feel safe in my vehicle at this juncture. I seek the manufacturer to correct this for the safety of those who drive these vehicles.

NHTSA ID
11763990
Incident
Jan 1, 2026
Driver assistance
Filed Sep 8, 2026

While driving my 2021 Jeep Wrangler on the highway, the vehicle displayed a warning indicating a malfunction with the Electronic Throttle Control system. Immediately following the warning, the vehicle experienced a significant loss of acceleration and would not respond normally to accelerator pedal input. The vehicle subsequently began accelerating/surging without my commanding the acceleration. The unintended acceleration was significant enough that I had to apply the brakes to prevent the vehicle from striking traffic ahead of me. This created an extremely dangerous situation because the vehicle's acceleration became unpredictable, alternating between loss of accelerator response and acceleration that I did not command. The vehicle is a 2021 Jeep Wrangler, VIN [XXX]. I am reporting this because I believe the Electronic Throttle Control/powertrain malfunction and resulting unintended acceleration present a serious vehicle safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11762854
Incident
Sep 6, 2026
Visibility
Filed Sep 8, 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather. The contact informed the dealer of the issue the day the vehicle was purchased. The failure mileage was approximately 42,000.

NHTSA ID
11762691
Incident
Sep 8, 2024
Mileage
42,000 mi
Fuel system
Filed Sep 4, 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving 40 MPH, the vehicle lost motive power. The contact was able to turn onto a side street and pull over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed and determined that there was a catastrophic failure of the fuel pump resulting in the fuel lines being contaminated with metal shavings. The contact stated that a fuel injector cleaning service was completed approximately one week prior to the failure. The dealer informed the contact that the entire fuel system needed to be replaced, and the engine needed to be flushed. The contact was provided an estimate for the repairs. The vehicle was in the process of being repaired. The failure mileage was approximately 67,000.

NHTSA ID
11762245
Incident
Aug 22, 2026
Mileage
67,000 mi

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