2021 Jeep Wrangler Owner Complaints

Tire plus store 676206 Sold wrong size tire for this vehicle When I went to put air tire the employee told me

NHTSA ID

11776588

Incident

May 3, 2026

Engine fuel pump Cavitates and dies while at Idle or under power on highway. Fuel leaks out of the fuel tank vent in the Right Aft Fender well over the exhaust pipe. This is an intermitting problem.

NHTSA ID

11775531

Incident

Oct 3, 2026

The vehicle has lost power multiple times and have been at the dealership now twice due to it first time the check engine light went off before the dealership could find an issue and they couldn’t find anything second time after losing power on the expressway. They check engine light came on for a few days and went off by time my appointment at the dealership. The determined the PIM had issues and are replacing it.

NHTSA ID

11775100

Incident

Oct 10, 2026

On September 20, 2026 I came outside to find the charging port on my 2021 Jeep Wrangler 4xe smoking and extremely hot to touch. It had been plugged into a level 1 (120v) charging cable to charge overnight outside our garage. I immediately unplugged the charging cable and placed it on the ground. While inspecting the charging port on my Jeep I found the pins charred and melted plastic inside the port, possibly caused from electrical arcing. I made an appointment with the dealership the following day but had to wait until October 26 to be seen. During the appt on Oct 26 they completed software updates and confirmed the charging port had been destroyed and complete replacement was necessary due to the severe high voltage thermal incident. They quoted $1055 for replacement, denying warranty coverage due to mileage (137,000 miles). I believe this malfunction represents a severe malfunctioning defect in the high voltage charging infrastructure of my Jeep 4xe vehicle that put my vehicle, home, and family at risk.

NHTSA ID

11774999

Incident

Sep 20, 2026

At 47000 miles the oil cooler cracked, although the technician stated it did not cause the crankshaft: harmonic balancer pulley to be damaged, the mat issue did occur and documentation from other sources state one can cause the other. Replacement cost was substantial for a low mileage vehicle. Documented issues with the oil cooler failing on Jeep Wrangler JL, specifically the 3.6 L engine is easily obtainable. The dealership admitted replacing a lot of them. This is a manufacturer defect that should be resolved.

NHTSA ID

11774401

Incident

Oct 22, 2026

After the recall on the hybrid battery and getting it replaced, I have experienced loss of power, especially when merging onto a highway, I don’t have acceleration like I did before. Sometimes the vehicle will “fall on its face “when going to pass another slow vehicle I feel like this is extremely dangerous when trying to maneuver into traffic

NHTSA ID

11773515

Incident

Feb 17, 2026

When driving about 50 miles per hour on the highway, it felt like my engine suddenly gave out and my dash turned off. When it came back in, there were multiple indicator lights and a message that read "Pull over safely and shift to Park." I did just that, but after that I couldn't get the car to turn back on or shift out of park. I had to have to towed to the dealer and it has been there since 10/13.

NHTSA ID

11773408

Incident

Oct 13, 2026

While towing a utility trailer on the highway, the vehicle suddenly lost acceleration and could not maintain normal power while the driver was attempting to pass a semi-truck. During the incident, the semi-truck contacted the trailer and shredded one of the trailer tires. Three occupants were inside the vehicle. No injuries occurred, but the incident created a serious risk of a fatal collision. The vehicle has repeatedly displayed “Service Electronic Stability Control” and other warning lights, together with loss of power and transmission hesitation/slipping. The same concern has been reported to the dealership during approximately three service visits. The dealership previously replaced the air filter and attributed the warning lights to it, but the condition returned. Dated videos show the warning condition before and after that repair. The vehicle is currently back at the dealership for the recurring safety concern.

NHTSA ID

11773308

Incident

Jan 17, 2026

Steering damper and drag link and drag link ends.

NHTSA ID

11772877

Incident

Mar 1, 2026

I have owned this vehicle since August of 2021 and consider myself very familiar with the normal operation and performance of the vehicles propultion system. From August of 2021 through December of 2025: - I could operate the vehicle at highway speeds in full electric mode - I could reliably tell when the vehicle would transition to the internal combustion engine and how the vehicle would respond when it transitioned (a smooth transition) - I could have confidence in how the vehicle would accelerate when the gas pedal was pushed. I had the 68C recall performed on 12/23/25 and since the recall, the vehicle's propultion system has not been the same to the point where it is a safety concern. - I cannot operate the vehicle at highway speeds in full electric mode and in many cases cannot operate in electric at lower speeds. - When the vehicle transitions to internal combustion, the engine climbs to an unsafe RPM, then reduces RPM in stages until transitioning back to full electric. This process repeates iteslf over and over as if the vehicle is trying to find the right balance between electric and gas. These transitions cause unreliable fluctuations in speed and power and put unecessary strain on the engine. - There are times when I will go to accelerate and nothing will happen for a couple of seconds. This is particularly dangerous at intersections. - There are times when I will go to accelerate and the vehicle will start in electric for a second and then immediately jump to 4500 RPM on the internal combustion engine, jetting the vehicle forward in an unsafe manner. The dealership noted the behavior, but cannot identify any codes and the official message from Jepp is that this is "Normal Operation." I've driven this vehicle for over 5 years and over 60,000 miles. I can confirm that this is not normal, this is not how it always has been, and there has been a change made to the performance of the vehicle since the recall. I have videos of the behavior.

NHTSA ID

11771298

Incident

Dec 23, 2025

The contact owns a 2021 Jeep Wrangler. The contact stated that the rear seat head restraint fractured, preventing the headrest from remaining in the locked, upright position. The contact associated the failure with NHTSA Campaign Number: 25V472000 (Seats); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was taken to a dealer, where technicians confirmed that the failure was related to the defect described in the recall; however, the dealer stated that the recall remedy could not be applied because the VIN was excluded, despite the vehicle utilizing the same component. The failure mileage was 39,000.

NHTSA ID

11771224

Incident

Sep 14, 2026

Mileage

39,000 mi

Vehicle shuts down and looses all power and battery controls without warning. My [XXX] daughter was driving the jeep when this happened. Was unable to get vehicle into N for over an hour. Fuses and relays inside the under hood fuse block were extremely hot. After finally getting it into N, we removed from the travel lanes of the 4 lane highway. I had jeep towed to house and waiting to hear back from dealer as to when I can have it towed in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771117

Incident

Oct 12, 2026

My 2021 Jeep 4XE is not safe after the 68C battery recall, this recall has caused the combustion engine to start intermittently even though I am in hybrid or electric mode, when this happens, the jeep will not respond to the accelerator pedal for a few seconds while the computer figures out what to do, when pulling away from a stop sign or turning left in traffic this lag has made it very difficult to drive in traffic. I feel the 68C recall has made this vehicle unsafe to drive unless you know it's going to lag and make driving corrections because of it. At this point I will not let anyone but myself drive it for fear they will experience the lag and end up in an accident because of it. I have had it back to the dealer 2 times and they acknowledge my complaint but since it has no codes they can't or don't know h0w to fix it. They have contacted Stellantis and they advise the jeep is operating as designed. It didn't do this prior to the 68C recall. Not sure what to do at this point but I now have a vehicle that I bought because I liked the performance of the Hybrid system but now that performance is compromised to the point, I feel it's not safe, and Jeep cant seem to rectify the issue even though the dealer acknowledges its and issue

NHTSA ID

11771112

Incident

Jan 7, 2025

After the Jeep 68C recall fix since January 2026: • Aggressive Battery Throttling & "Bogging": The updated software heavily restricts power output (often capping electric draw around 40–50%) to keep the battery cool. This causes a sudden loss of acceleration or a "bogging" sensation. The loss of motive power is a severe safety issue that did not exist before the software update. • Violent Engine Surges: When the electric motor loses power, the gasoline engine suddenly kicks in with a noticeable delay, lurching or surging. • Unreliable Electric Mode: Vehicles frequently drop out of full-electric mode—even with high battery charge—or struggle to maintain highway speeds on slight inclines. In warmer weather, lower temperature thresholds force the gas engine on after only 5 to 10 miles. Constance on and off operation of the engine in electric mode. The engine turns on only a few seconds, then turns off. This cycle will repeat till the battery is fully depleted. Jeep has NOT acknowledged the problem or given dealership guidance how to resolve the issue with the 68C software update.

NHTSA ID

11770592

Incident

Jan 8, 2026

I purchased my 2021 used with 29k miles in April 2024. Since then I have had to deal with three recalls but one of particular concern- 68c, meant to reduce the incidence of fire caused by the battery cell separators. Since then I have experienced a very noticeable change in how the Jeep drives. There is a large gap in available power, the gas engine sometimes kicks in unexpectedly at high RPM, other times I press the accelerator to the floor with no response, and at times there is a severe lag between the time I need to accelerate and the time that power is available. Overall not only did the recall fundamentally change the vehicle I purchased it also introduced unsafe driving characteristics because it is less predictable in its response.

NHTSA ID

11770522

Incident

Dec 31, 1969

I was driving on interstate going 75 mph in the passing lane when my steering wheel locked completely up. My car started drifting to the right, but I was unable to turn the steering wheel. I almost hit the guardrail. The car is now being towed to Jeep dealership for fixing of the active recall.

NHTSA ID

11769761

Incident

Oct 7, 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that on several occasions while driving at highways speeds, the vehicle vibrated violently, and the steering wheel became firm stiffen and difficult to turn. The vehicle was pulled over and slowed down before the contact continued driving. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

NHTSA ID

11769566

Incident

Feb 1, 2022

Mileage

5,000 mi

In electric mode vehicle loses battery power (at 25% power draw)and several seconds later starts the gas engine to compensate. It does this at least once within every full charge (about 28 miles)-usually when the remaining charge is between10-20%, but on occasion it happens at around 50% and at least once when the battery showed 80%. When it happens at lower charge, it continues until the charge is 0 and it switches to hybrid mode. When the remaining charge is higher it will continue to lose power/start engine and then shut engine off for several miles and then revert to acting normally again. There is no indication on the dash that there is a problem. The jeep does not revert to hybrid mode -it stays in electric mode. This is repeatable. It happens at least once every full charge...usually while accelerating from a stop. I've had it lose power while accelerating through an intersection for several seconds before the engine starts...UNSAFE. Jeep dealer said no fault codes/software is up to date -so nothing they can do. On the phone, the rep said they have no way to troubleshoot this problem.

NHTSA ID

11769330

Incident

Jun 1, 2026

After application of the most recent battery recall/Software update, 68C, the vehicle operates differently than it previously did. In fact, it now nearly stalls while climbing a hill to my home when the battery charge indicated is less than about 35%. Vehicle speed drops from 25 to nearly 5mph, independent of accelerator pedal position, before the engine starts abruptly. Not only am I creating a traffic hazard for those behind me, but the cold gas engine engages at full load. Secondly, the overall response to accelerator input seems to be much slower, both in time and power, than before the software update. This causes issues when pulling out into traffic and is especially alarming when the Jeep won't respond as it did for the previous 50K miles.

NHTSA ID

11768452

Incident

Aug 1, 2026

My Hydraulic power steering pump system has a leak. My 2021 jeep wrangler only has 42,000 miles on it. It has been diagnosed by a jeep mechanic specialist independently. The problem appeared in May 2026. With the Jeep only having very little miles already with a leak from the hydraulic power steering pump system is a major concern.

NHTSA ID

11768094

Incident

May 20, 2026

This vehicle has become unsafe to drive and no longer has the performance that it had when originally purchased since the 68C recall. In electric mode, I experience low power and the acceleration is almost non-existent. This has caused significant safety issues when merging onto highways and maintaining flow of traffic speeds on hills. In electric mode, after about 10-15 mins, it will also abruptly start the engine and spike at 4K RPM (even when the vehicle is not under strain or accelerating), then drop to 1K RPM, then spike back up to 4K RPM, then go back down, then up, over and over, causing concern over engine wear and gas mileage impacts. It will not go back into electric mode when this happens until the vehicle is turned off and back on again. We have reported this repeatedly to the dealership, and they have stated that since there are no codes, their hands “are tied”, and there is nothing they can do. I do not want a buy-out or money settlement; I simply want this vehicle to operate the way it did prior to the 68C update.

NHTSA ID

11767963

Incident

Jun 1, 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that at start-up the instrument panel was blank. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the instrument panel had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The failure mileage was 91,000.

NHTSA ID

11767868

Incident

Sep 21, 2026

Mileage

91,000 mi

I was driving and had a sudden loss of power. My gas pedal would not respond. I had to put my car in park and out of hybrid so my gas engine would come on.

NHTSA ID

11767800

Incident

Sep 29, 2026

After 68C my Jeep doesn't respond the way it used to, theres reduced power when staying with the flow of traffic or climbing hills. It seems to be unsafe bc I can't accelerate like I used to, I think Jeep is limiting the power

NHTSA ID

11767762

Incident

Aug 12, 2026

Manufacturer corporate and its dealer network are failing to provide a safe, timely remedy for a vehicle subject to high-voltage battery fire recalls (Recall 68C / NHTSA Campaign 25V-741) and a power steering fire recall (Recall 21D / NHTSA Campaign 21V-363). The vehicle has an active check engine light, a disabled hybrid propulsion system, and has now suffered a catastrophic electronic brake booster failure on a college campus, rendering the brake pedal rock-hard like compressed air and leaving the vehicle unable to stop normally. This is a direct, recurring safety failure of Diagnostic Trouble Code DTC C0580-00 (Brake Booster Motor Circuit Low), which was officially documented by a franchise dealer in June 2026. The vehicle also has an extensive history of severe manufacturing defects, including an extraordinary 72-day out-of-service period at a dealership in Miami, FL for a disintegrated rear axle bearing that destroyed the differential housing, alongside advanced structural body rust on hinges found to be unsafe. The manufacturer was formally notified of this active safety emergency and loss of vehicle utility on Sunday, September 27, via email and corporate phone logs, but failed to respond or secure the vehicle. We are formally demanding an expedited manufacturer repurchase/buyout due to total loss of vehicle utility, structural housing conflicts under 'park outside' directives, and severe physical safety liability.

NHTSA ID

11767597

Incident

Sep 27, 2026