2021 Jeep Wrangler Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Jeep Wrangler, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical31121.3%
- Steering25517.5%
- Engine22715.6%
- Suspension18112.4%
- Powertrain (other)14710.1%
- Fuel system1439.8%
- Driver assistance694.7%
- Other / unspecified271.9%
- Brakes271.9%
- Visibility201.4%
- Body & structure171.2%
- Airbags100.7%
- Interior & seats70.5%
- Exterior lighting60.4%
- Seat belts50.3%
- Tires & wheels40.3%
- Transmission20.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The vehicle has lost power multiple times and have been at the dealership now twice due to it first time the check engine light went off before the dealership could find an issue and they couldn’t find anything second time after losing power on the expressway. They check engine light came on for a few days and went off by time my appointment at the dealership. The determined the PIM had issues and are replacing it.
On September 20, 2026 I came outside to find the charging port on my 2021 Jeep Wrangler 4xe smoking and extremely hot to touch. It had been plugged into a level 1 (120v) charging cable to charge overnight outside our garage. I immediately unplugged the charging cable and placed it on the ground. While inspecting the charging port on my Jeep I found the pins charred and melted plastic inside the port, possibly caused from electrical arcing. I made an appointment with the dealership the following day but had to wait until October 26 to be seen. During the appt on Oct 26 they completed software updates and confirmed the charging port had been destroyed and complete replacement was necessary due to the severe high voltage thermal incident. They quoted $1055 for replacement, denying warranty coverage due to mileage (137,000 miles). I believe this malfunction represents a severe malfunctioning defect in the high voltage charging infrastructure of my Jeep 4xe vehicle that put my vehicle, home, and family at risk.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Steering damper and drag link and drag link ends.
I was driving on interstate going 75 mph in the passing lane when my steering wheel locked completely up. My car started drifting to the right, but I was unable to turn the steering wheel. I almost hit the guardrail. The car is now being towed to Jeep dealership for fixing of the active recall.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Engine fuel pump Cavitates and dies while at Idle or under power on highway. Fuel leaks out of the fuel tank vent in the Right Aft Fender well over the exhaust pipe. This is an intermitting problem.
At 47000 miles the oil cooler cracked, although the technician stated it did not cause the crankshaft: harmonic balancer pulley to be damaged, the mat issue did occur and documentation from other sources state one can cause the other. Replacement cost was substantial for a low mileage vehicle. Documented issues with the oil cooler failing on Jeep Wrangler JL, specifically the 3.6 L engine is easily obtainable. The dealership admitted replacing a lot of them. This is a manufacturer defect that should be resolved.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Steering damper and drag link and drag link ends.
Death wobble
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While towing a utility trailer on the highway, the vehicle suddenly lost acceleration and could not maintain normal power while the driver was attempting to pass a semi-truck. During the incident, the semi-truck contacted the trailer and shredded one of the trailer tires. Three occupants were inside the vehicle. No injuries occurred, but the incident created a serious risk of a fatal collision. The vehicle has repeatedly displayed “Service Electronic Stability Control” and other warning lights, together with loss of power and transmission hesitation/slipping. The same concern has been reported to the dealership during approximately three service visits. The dealership previously replaced the air filter and attributed the warning lights to it, but the condition returned. Dated videos show the warning condition before and after that repair. The vehicle is currently back at the dealership for the recurring safety concern.
I have owned this vehicle since August of 2021 and consider myself very familiar with the normal operation and performance of the vehicles propultion system. From August of 2021 through December of 2025: - I could operate the vehicle at highway speeds in full electric mode - I could reliably tell when the vehicle would transition to the internal combustion engine and how the vehicle would respond when it transitioned (a smooth transition) - I could have confidence in how the vehicle would accelerate when the gas pedal was pushed. I had the 68C recall performed on 12/23/25 and since the recall, the vehicle's propultion system has not been the same to the point where it is a safety concern. - I cannot operate the vehicle at highway speeds in full electric mode and in many cases cannot operate in electric at lower speeds. - When the vehicle transitions to internal combustion, the engine climbs to an unsafe RPM, then reduces RPM in stages until transitioning back to full electric. This process repeates iteslf over and over as if the vehicle is trying to find the right balance between electric and gas. These transitions cause unreliable fluctuations in speed and power and put unecessary strain on the engine. - There are times when I will go to accelerate and nothing will happen for a couple of seconds. This is particularly dangerous at intersections. - There are times when I will go to accelerate and the vehicle will start in electric for a second and then immediately jump to 4500 RPM on the internal combustion engine, jetting the vehicle forward in an unsafe manner. The dealership noted the behavior, but cannot identify any codes and the official message from Jepp is that this is "Normal Operation." I've driven this vehicle for over 5 years and over 60,000 miles. I can confirm that this is not normal, this is not how it always has been, and there has been a change made to the performance of the vehicle since the recall. I have videos of the behavior.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Engine fuel pump Cavitates and dies while at Idle or under power on highway. Fuel leaks out of the fuel tank vent in the Right Aft Fender well over the exhaust pipe. This is an intermitting problem.
When driving about 50 miles per hour on the highway, it felt like my engine suddenly gave out and my dash turned off. When it came back in, there were multiple indicator lights and a message that read "Pull over safely and shift to Park." I did just that, but after that I couldn't get the car to turn back on or shift out of park. I had to have to towed to the dealer and it has been there since 10/13.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
After the recall on the hybrid battery and getting it replaced, I have experienced loss of power, especially when merging onto a highway, I don’t have acceleration like I did before. Sometimes the vehicle will “fall on its face “when going to pass another slow vehicle I feel like this is extremely dangerous when trying to maneuver into traffic
While towing a utility trailer on the highway, the vehicle suddenly lost acceleration and could not maintain normal power while the driver was attempting to pass a semi-truck. During the incident, the semi-truck contacted the trailer and shredded one of the trailer tires. Three occupants were inside the vehicle. No injuries occurred, but the incident created a serious risk of a fatal collision. The vehicle has repeatedly displayed “Service Electronic Stability Control” and other warning lights, together with loss of power and transmission hesitation/slipping. The same concern has been reported to the dealership during approximately three service visits. The dealership previously replaced the air filter and attributed the warning lights to it, but the condition returned. Dated videos show the warning condition before and after that repair. The vehicle is currently back at the dealership for the recurring safety concern.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Tire plus store 676206 Sold wrong size tire for this vehicle When I went to put air tire the employee told me
The contact owns a 2021 Jeep Wrangler. The contact stated while seated inside the vehicle while the vehicle was stationary, the contact heard a pop and then saw flames coming from underneath the hood. The contact safely exited the vehicle. The fire was extinguished by bystanders nearby with fire extinguishers and water. The fire department arrived on the scene, but the fire was already extinguished. The fire department pried the hood open. The vehicle was inspected by the Police and the Fire Department. A police report was filed. The contact stated sustained smoke inhalation, but medical attention was not sought. The failure mileage was 170,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Manufacturer corporate and its dealer network are failing to provide a safe, timely remedy for a vehicle subject to high-voltage battery fire recalls (Recall 68C / NHTSA Campaign 25V-741) and a power steering fire recall (Recall 21D / NHTSA Campaign 21V-363). The vehicle has an active check engine light, a disabled hybrid propulsion system, and has now suffered a catastrophic electronic brake booster failure on a college campus, rendering the brake pedal rock-hard like compressed air and leaving the vehicle unable to stop normally. This is a direct, recurring safety failure of Diagnostic Trouble Code DTC C0580-00 (Brake Booster Motor Circuit Low), which was officially documented by a franchise dealer in June 2026. The vehicle also has an extensive history of severe manufacturing defects, including an extraordinary 72-day out-of-service period at a dealership in Miami, FL for a disintegrated rear axle bearing that destroyed the differential housing, alongside advanced structural body rust on hinges found to be unsafe. The manufacturer was formally notified of this active safety emergency and loss of vehicle utility on Sunday, September 27, via email and corporate phone logs, but failed to respond or secure the vehicle. We are formally demanding an expedited manufacturer repurchase/buyout due to total loss of vehicle utility, structural housing conflicts under 'park outside' directives, and severe physical safety liability.
The forward collision/emergency brake engages when it is not needed, necessary or appropriate, and even when the brake pedel is already being pressed. I have adjusted the sensitivity of the emergency braking and forward collision system and I still have this issue.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather. The contact informed the dealer of the issue the day the vehicle was purchased. The failure mileage was approximately 42,000.
The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass terminal. The contact referenced NHTSA Campaign Number: (24V111000 (VISIBILITY) however, the VIN was not included in the recall repair. The vehicle was taken to a dealer where it was diagnosed to have a failure on the defroster. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,140.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
3 out of 4 door pins broke
I'm reaching out to complain about the corrosion issue on Jeep Wrangler JLs. I own a 2021 Wrangler JLU Sport with 56,000 miles and recently discovered the corrosion on my vehicle. I brought it in to my local dealer, who looked at the vehicle, explained the large issue they're seeing, and submitted a claim for my vehicle. I found I was just under 2 months outside the 5 year warranty. Stellantis came back with a good will offer of covering my cost 80/20. The total projected cost is $12,750 and I'm responsible for $2,550. This will replace my hood (with a steel hood), tailgate, all hinges, and repaint. After speaking with the dealer I've discovered they are no longer directed to replace the doors, but rather just grind them down. After reading and conversations with my local dealer's body shop, this isn't a fix, as the corrosion can still exist in the body. I opened a Jeep Cares case immediately after and explained I've owned multiple Wranglers since 2010, my father owns 2 Wranglers (a 2018 with this same issue), and I've spoken to other friends who own Wranglers and have this issue. They asked me to get a letter from my local dealership, which I did and provided. Jeep Cares came back with the same offer of 80/20. I've considered not paying this, but I'm seriously concerned that with my New England weather these body parts will become structurally damaged if I let this go. I'm also concerned about paying for the "fix" and having it come back shortly thereafter. I'd consider buying a new Wrangler, but the dealer explained the zinc piece they started adding isn't helping, and they are seeing new vehicles come on the lot with this same issue. Stellantis was aware of this issue considering they have a bulletin until a few years ago, but they've since removed that bulletin. They also never directed their dealers and service centers to notify clients of this issue. This is my largest complaint... they've known aboutthis and dn't let new/existing customers know.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
In June 2025, I brought my vehicle to the dealership (Hendricks Chrysler Dodge Birmingham, AL) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “Immediate Attention” failures, including: • Airbag system issues • Electrical system failure • Coolant system leak • Water pump leak • Engine oil separator leak These items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did NOT exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning.
My husband was turning left from one highway to another highway when a car who was trying to pass multiple vehicles behind us hit us on drivers side as we were turning causing my 2021 Jeep to be pushed completely off the road and into a ditch where we hit a large pole/electrical pole. We hit the pole so hard that it moved it. Our air bags did not deploy at all. I got a notification on my Jeep app stating that there was airbag failure. My husband and my body were shook pretty bad from the incident and could have been seriously injured due to the impact. Our Jeep was towed to the body shop and they stated the gentleman working there told my husband that our airbags should have deployed.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side sun visors unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the sun visors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,900.
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!
⸻ Title: Loss of Power While Driving on Freeway – Dangerous Malfunction Similar to Recall 23V-116 Complaint Description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler Rubicon EcoDiesel. While driving on a high-speed freeway (70–80 MPH), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles Recall Number 23V-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “A loss of drive power increases the risk of a crash.” This issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in Recall 23V-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle Information: •Year: 2021 •Make: Jeep •Model: Wrangler Rubicon EcoDiesel •Transmission: Automatic
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2021 Jeep Wrangler. The contact stated that the rear seat head restraint fractured, preventing the headrest from remaining in the locked, upright position. The contact associated the failure with NHTSA Campaign Number: 25V472000 (Seats); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was taken to a dealer, where technicians confirmed that the failure was related to the defect described in the recall; however, the dealer stated that the recall remedy could not be applied because the VIN was excluded, despite the vehicle utilizing the same component. The failure mileage was 39,000.
From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Tires display severe weather checking in the tread and sidewalk. Tires have less than 10000 miles. It was not garage kept and was used in college, so was not driven much during the winter. Notified Nexen and they were very rude. I told them they were take offs and they responded that they were technically used. I said they were taken off a brand new Jeep and were stored inside. They were only off the vehicle for about a month. Seller said he has not seen the issue with these tires and stores them in accordance to manufacturers recommendation. I explained to Nexen, “who cares if you call them used, they are less than 2.5 years old and are coming apart. That should be concerning.” I saved 2 of them for evaluation. They do not care.
The tread on all 4 tires wore down faster than it should have, traction in the rain and snow was terrible, tire rotations were done at home, balancing was done at my local shop in town. I had the LT285/70r17 and replaced them as soon as the recall came out. I had the tires replaced at Moffits Ford in Boone, Iowa. They disposed of them there. I would like to know how to go about reimbursement for these tires I spent so much money on.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
My Jeep has had an open recall for 6 months. No parts available. Was told parts are now available. Was scheduled for appointment on 11/17/23 at local dealer (Montgomery Jeep in Nicholasville, KY). They called and cancelled my appointment and said Stellantis requiring that we use the only recall kit we have in stock to update the unsold vehicle that we have on the lot. They will not allow us to order the parts for your Jeep until we update the one on the lot." Since the law says "you can deliver but not sell a new vehicle with an open recall" it is clear that Stellantis is putting units at a dealership ahead of units already in the hands of customers.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 70 MPH, the vehicle started overheating. The contact was able to pull over where he waited for the vehicle to cool down, but the failure continued. The vehicle was towed to the dealer where unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 4,800.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .