Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2021 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 311 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 311, in the owner's own words
The vehicle has lost power multiple times and have been at the dealership now twice due to it first time the check engine light went off before the dealership could find an issue and they couldn’t find anything second time after losing power on the expressway. They check engine light came on for a few days and went off by time my appointment at the dealership. The determined the PIM had issues and are replacing it.
On September 20, 2026 I came outside to find the charging port on my 2021 Jeep Wrangler 4xe smoking and extremely hot to touch. It had been plugged into a level 1 (120v) charging cable to charge overnight outside our garage. I immediately unplugged the charging cable and placed it on the ground. While inspecting the charging port on my Jeep I found the pins charred and melted plastic inside the port, possibly caused from electrical arcing. I made an appointment with the dealership the following day but had to wait until October 26 to be seen. During the appt on Oct 26 they completed software updates and confirmed the charging port had been destroyed and complete replacement was necessary due to the severe high voltage thermal incident. They quoted $1055 for replacement, denying warranty coverage due to mileage (137,000 miles). I believe this malfunction represents a severe malfunctioning defect in the high voltage charging infrastructure of my Jeep 4xe vehicle that put my vehicle, home, and family at risk.
Vehicle shuts down and looses all power and battery controls without warning. My [XXX] daughter was driving the jeep when this happened. Was unable to get vehicle into N for over an hour. Fuses and relays inside the under hood fuse block were extremely hot. After finally getting it into N, we removed from the travel lanes of the 4 lane highway. I had jeep towed to house and waiting to hear back from dealer as to when I can have it towed in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After the Jeep 68C recall fix since January 2026: • Aggressive Battery Throttling & "Bogging": The updated software heavily restricts power output (often capping electric draw around 40–50%) to keep the battery cool. This causes a sudden loss of acceleration or a "bogging" sensation. The loss of motive power is a severe safety issue that did not exist before the software update. • Violent Engine Surges: When the electric motor loses power, the gasoline engine suddenly kicks in with a noticeable delay, lurching or surging. • Unreliable Electric Mode: Vehicles frequently drop out of full-electric mode—even with high battery charge—or struggle to maintain highway speeds on slight inclines. In warmer weather, lower temperature thresholds force the gas engine on after only 5 to 10 miles. Constance on and off operation of the engine in electric mode. The engine turns on only a few seconds, then turns off. This cycle will repeat till the battery is fully depleted. Jeep has NOT acknowledged the problem or given dealership guidance how to resolve the issue with the 68C software update.
The contact owns a 2021 Jeep Wrangler. The contact stated that at start-up the instrument panel was blank. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the instrument panel had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The failure mileage was 91,000.
Manufacturer corporate and its dealer network are failing to provide a safe, timely remedy for a vehicle subject to high-voltage battery fire recalls (Recall 68C / NHTSA Campaign 25V-741) and a power steering fire recall (Recall 21D / NHTSA Campaign 21V-363). The vehicle has an active check engine light, a disabled hybrid propulsion system, and has now suffered a catastrophic electronic brake booster failure on a college campus, rendering the brake pedal rock-hard like compressed air and leaving the vehicle unable to stop normally. This is a direct, recurring safety failure of Diagnostic Trouble Code DTC C0580-00 (Brake Booster Motor Circuit Low), which was officially documented by a franchise dealer in June 2026. The vehicle also has an extensive history of severe manufacturing defects, including an extraordinary 72-day out-of-service period at a dealership in Miami, FL for a disintegrated rear axle bearing that destroyed the differential housing, alongside advanced structural body rust on hinges found to be unsafe. The manufacturer was formally notified of this active safety emergency and loss of vehicle utility on Sunday, September 27, via email and corporate phone logs, but failed to respond or secure the vehicle. We are formally demanding an expedited manufacturer repurchase/buyout due to total loss of vehicle utility, structural housing conflicts under 'park outside' directives, and severe physical safety liability.
Since the 68C recall, my 2021 Jeep Wrangler 4xe has not behaved normally and has become increasingly unpredictable. Even with a mostly or nearly full battery, it frequently will not operate in pure electric mode at lower speeds, particularly on even slight inclines. The gas engine can suddenly start when I am expecting electric operation, sometimes accompanied by hesitation, lurching, or an abrupt change in power delivery. I have genuine safety concerns with the vehicle because I cannot reliably predict how it will respond to accelerator input. There have been instances of reduced or delayed power followed by sudden engagement, which is especially concerning when pulling into traffic, crossing an intersection, merging, or maneuvering on a hill. These problems began following the 68C recall, and the vehicle's current behavior does not feel normal, consistent, or safe.
My 2021 jeep wrangler Sahara 4xe has had numerous EV battery issues. I have asked recalls to be fixed. It has had its battery replaced under a federal safety recall, still refuses to charge, and caused home charger to no longer to work. It has been in the shop since 8/11/26 and they are unable to get it to charge. This is a safety hazard. Issues with the EV battery/electrical system started back in 2021 after purchasing vehicle. Most recent issue with frying my home charging unit and not charging started in July of 2026.
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine overheated, and the vehicle was driving sluggishly with the temperature gauge indicating that the engine was overheating. The vehicle was taken to an independent mechanic who determined that the coolant reservoir was cracked and was leaking coolant. The coolant reservoir was replaced, and the vehicle was repaired. The contact stated that the vehicle failed to immediately start due to battery failure. No further information was available. The local dealer was notified of the failures, but no assistance was provided. The failure mileage was 56,700.
When using electric mode, repeatedly and consistently, when I try to accelerate (for example to get onto a highway) despite having the acceleration fully depressed, the car does not accelerate. After some time, the gas powered engine will rev, the RPM will shoot up and then the car will start to accelerate. If I slow down the electric engine will take back over, but then if I try to accelerate again the same thing will occur. I have videos of the dashboard confirming electric mode, delay to accelerate and eventual activation of the gas motor and RPMs. This same issue was noted by Jeep technicians after the fix for a previous recall on the battery. This is dangerous, If I am not able to accelerate I can not safely drive change lanes, go onto highways, or avoid danger. it has been occurring, but my first video is from Feb 2026, and most recently July 2026.
After dealer recall 21D inspection on 7/30/2026 I have experienced 2 electrical failures in the recall system, and/or systems associated with recall. The first incident on 7/31/2026 at approximately 9:00 PM my wife, 2 kids, and a neighbors kid were at a stop light for a 4 lane road when the Jeep unexpectedly made a popping sound and shut down. When I arrived I pushed the vehicle into a parking lot and attempted to restart. I was able to restart the vehicle but instantly started seeing multiple warnings including Service Power Steering (code associated with the recall), Throttle body warning, and Warning that the vehicle would shutdown for safety. After the vehicle shutdown the electrical system went crazy (gauge cluster lights flashing, windshield wipers turned off and on, relays clicking). I had the vehicle taken to my mechanic on 8/6/2026 where they determined that the AUX battery was bad (previously replaced in 05/2026) AND the main fuse array fuse N3 was blown. The mechanic replaced both components, tested the vehicle, and rechecked for any new error codes. On 8/11/2026 my wife and 2 kids attempted to leave soccer practice and the Jeep would not start. I brought them home and returned to the Jeep. As it was near closing time for most auto parts retailers I decided to start by having the main battery tested. When I opened the hood to remove the battery I noticed that the engine compartment seemed abnormally hot. I removed the battery and had it tested by AutoZone (failed-only 6 CCA). I purchased a new battery and when I installed I still noticed an abnormally high temperature in the engine compartment. After installing the new battery the Jeep started & instantly displayed a power steering warning. I shut the vehicle down and let it rest approximately 30min. When restarted a low voltage warning displayed immediately. I returned the next day to a dead Jeep. I returned the Jeep to the dealership that inspected for 21D. (Aux batt. bad & main fuse array blown AGAIN)
I am writing to express my concern regarding the handling of the urgent safety recall affecting my Jeep Wrangler. This recall has been classified as an urgent fire and safety risk, yet no remedy is currently available. The recall notice stated that owners would receive notification regarding the remedy by July 9. As of today, August 4, I have not received any follow-up communication, and the NHTSA website continues to list the recall as unresolved with no available repair. I find it deeply concerning that a recall deemed urgent due to the potential risk of fire has remained without a remedy for approximately two months. Owners are expected to continue operating vehicles that have been identified as posing a serious safety hazard while having no meaningful way to mitigate that risk. This places consumers in an unreasonable position, especially those who rely on their vehicles for work and daily transportation. I respectfully request that NHTSA review whether the manufacturer is complying with its obligations under federal motor vehicle safety recall requirements. Given the severity of the identified risk, I also ask that NHTSA determine whether additional oversight or enforcement is warranted to ensure affected owners receive a timely remedy. Additionally, I ask NHTSA to consider whether the manufacturer should provide interim accommodations, such as loaner vehicles or rental reimbursement, while a permanent remedy remains unavailable. I respectfully request that this matter be escalated and that I receive an explanation for the continued delay, an estimated timeline for when a remedy will be available, and guidance for owners who are left with no practical way to address this known safety hazard. Thank you for your time and attention. I look forward to your response.
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving on the highway at 45 MPH, the instrument panel cluster went out and the vehicle experienced a slight loss of automotive power, and the front headlights failed, the contact was then involved in a head on collision, where the front passenger side was impacted. The vehicle came to a stop upon impact. The air bags were deployed. The vehicle was towed to a junk yard. A police report was filed. The vehicle was destroyed. The contact was seated in the passenger seat while her husband was seated in the driver seat. No individuals outside of the vehicle were reported to be injured. The contact stated that her husband had sustained injuries to his knees, neck, and back, the contact has sustained injuries to their neck and shards of glass in her face. Medical treatment was needed for the injuries. The impact of the crash was the front passenger side. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacture was notified of the failure. The failure mileage was 60,000
Steering wiring harness supposedly catches fire. They do not have a remedy available. Over a million owners on hold. It's been over thirty days since they relased that information. Mailed out notices on the 9th they say. Have yet to receive it. I live in a towhome, and parking it outside but still near neighbors and the adjacent units. Not safe when driving to work, not safe ever. It's a literal death risk. This is ridiculous and criminal on so many levels. Its has not been inspected as it needs the recall regardless. The recall they can not produce. No warning, no signs. A ticking time bomb putting million of Americans at risk. Needs to be intervention.
Drove 20 miles to Walmart, drove fine no lights no issues, parked went in came out to someone putting out the fire.
While driving from [XXX] to [XXX], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [XXX], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or accelerate. The engine remained running, but the vehicle appeared to enter reduced-power or limp mode. I pulled over, shut the vehicle off, and restarted it. Normal throttle operation temporarily returned. The check-engine light and “Stop/Start Not Available” warning remained illuminated. After approximately three hours of otherwise normal driving, I activated cruise control again. The same condition immediately returned: cruise disengaged, the transmission downshifted, throttle response was lost, and the vehicle rapidly decelerated. Restarting again restored normal operation. This unexpected loss of propulsion created a serious collision risk because the vehicle abruptly slowed in moving highway traffic without allowing me to accelerate out of danger. The problem appears directly associated with cruise-control activation, although the exact mechanical or electronic cause is unknown. The vehicle has approximately 40,300 miles, was purchased as Jeep Certified Pre-Owned, and had a new OEM battery installed by an authorized Jeep dealership shortly after purchase. I am requesting that NHTSA investigate similar reports involving sudden throttle loss, abrupt downshifting, reduced-power operation, or loss of propulsion at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am filing this safety complaint regarding my 2021 Jeep Wrangler Unlimited Sahara Altitude. The vehicle is experiencing a fuel gauge/fuel reading malfunction. The gauge does not accurately reflect the amount of fuel in the vehicle, which creates a serious safety concern because the vehicle may run out of fuel unexpectedly while being operated on public roads. This defect places me and other drivers at risk, especially if the vehicle stalls in traffic, on a highway, or in an unsafe location. I am requesting that NHTSA review this issue as a potential safety defect.
There is a known urgent recall with no remedy after 1 month to over 1 million vehicles. Crystar, Mopar, and FCA have done nothing to update owners on when repairs can be made. The website to "Request to be notified when parts become available" does not work.
Fire hazard. NHTSA recall 26V363 When is the repair going to be available? Dealer doesn’t seem to know.
While driving, regardless of whether at neighborhood or highway speeds, my Jeep Wrangler 4xe suddenly loses drive power without warning. Electric propulsion drops in stages — to about 50%, then 25% — then the dash displays "Electric Mode Temporarily Unavailable" and the vehicle forces itself into hybrid mode. When this happens, I press the accelerator and get little or no response for several seconds before the gas engine engages. This is a serious safety hazard when merging or pulling into traffic. I have had a couple of close calls due to the lack of acceleration. It is repeatable and occurs during normal driving. This all began after having the 68C recall performed. Also, while driving in electric mode at highway speeds, the engine constantly starts and stops, causing a lurching each time. In other instances, when the acceleration is lagging, and the engine does start and engage, the vehicle accelerates more than expected, which could be a serious safety risk.
I went to start my Wrangler 4XE today and had a "Service Charging System" error. The gas part of the Jeep was running, so I proceeded to drive it. I noticed when I came to a stop, the car would not accelerate, then when it did it was violent and bucking. At a stop light it sounded like it was going to stall so I turned it off and then it would not turn back on at all. I finally got it to turn back on and drove it a little further, at one point I went to accelerate and had the pedal all the way to the floor and it would not advance. I brought it to Auto Zone and had a new 12V battery put in, but it did not fix the issue. After a quick search, it seems like this is a common problem with Jeep 4XE High Voltage Battery systems. Jeep has recalled the battery at least 3 times now and I've taken it for the first two recalls already. It was extremely distressing to try to accelerate and it not move, and could have seriously been a safety issue if I continued to drive the car. I was in another state, Jeep has no 24/7 service to call other than roadside assistance, so I had it towed to Brubaker Jeep in Lancaster PA, but I live in Virginia and had to rent a car to get home.
I took my car to the dealership to complete the 04b recall. When I got my car back from this recall: 1. The car says driving in electric mode but it uses gas. 2. The car while driving on the highway will hesitate for a split second.. very dangerous. 3. When going on a small hill(example: bridge on turnpike over griffon road) will all of a sudden hesitates and will not get any more power. 4. Multiple times when getting off the turnpike the car slowed to 20mph and would not go any faster for about 15 seconds.. all this while in electric mode.. even more dangerous... I took the jeep back to the dealership, they have had the car for 6 weeks and acknowledge the problems..but Stellantis keeps saying this is normal.. not normal, did not happen before the recall.
Since the 68C recall from Jeep, my vehicle has not been functioning properly. The 68C recall was issued because the high-voltage battery cells have a defect that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Jeep implemented a "fix" via a software flash. The new software "fix" heavily restricts how much power can be drawn from the high-voltage battery to keep it from getting warm. If you push the pedal enough to draw more than roughly 40–50% power—or if the battery temperature hits a strictly lowered threshold—the software abruptly chokes the electric motor and fires up the ICE engine to compensate. Because the electric motor just lost its punch, the computer frantically fires up the gasoline engine to make up the difference. Because there is an inherent delay while the gas engine starts up and matches the transmission speed, it engages with a sudden, frustrating lurch or surge. This is just one of the many problems i have found since jeeps "fix" has been implemented. Basically Jeep elected to reduce the capacity of the battery to avoid costly replacement of the real issue with the battery. This has resulted in a driving safety concern with the surging and hesitation. Also now I can no longer drive exclusively in the electric mode; electric mode is basically non-existent.
I am reporting a safety concern involving my vehicle’s steering system, front-end condition, and a recall I was not informed about. I brought the vehicle in for a routine tire rotation, at which time I was informed that the front camber was out of specification and that there was uneven wear on the front tires. An alignment was recommended. In addition, the vehicle is experiencing abnormal steering behavior. The steering wheel has a noticeable shake and does not feel normal during operation. This suggests a possible issue with the power steering system or related suspension components. The combination of uneven tire wear, improper camber, and a shaking steering system presents a significant safety risk. These issues may affect vehicle stability, steering control, and tire integrity, increasing the risk of loss of control while driving. I have also recently learned that there is an active recall affecting this vehicle, of which I was not previously notified. The fact that this recall was not communicated raises additional safety concerns, especially given the steering-related symptoms currently present. These conditions were identified during a recent service visit, and the underlying cause has not yet been resolved. I am concerned that this may represent a broader defect involving the steering or suspension system that could impact vehicle safety and that proper recall notification procedures may not have been followed.
1. The vehicle caught fire during normal operation. It is a 2021 Jeep Wrangler (VIN [XXX]) subject to FCA US Recall 21D / NHTSA Campaign 26V363000, which identifies the electric hydraulic power steering (EHPS) pump and its wiring as a fire source that can overheat and ignite. The exact failed component has not yet been confirmed by diagnostic, but the fire is consistent with the defect described in that recall. The vehicle is intact and available for inspection — it was towed to Waxahatchie Jeep, an authorized Stellantis dealer in Waxahachie, TX, on June 19, 2026 and remains in their custody under repair order [XXX]. 2. The vehicle caught fire while being driven on the highway between Waxahachie and Ennis, Texas, with two occupants returning from a Boy Scout trip, my husband, the driver, and our [XXX] son. The driver was forced to take evasive action, steering off the roadway into a service station to get the occupants clear and stop the fire from spreading further. This created a serious risk of burns, of a collision during the evasive maneuver, and of harm to the occupants and other motorists. 3. Has the problem been reproduced…? No. No diagnostic has been performed. The vehicle has been in the authorized dealer’s custody since June 19, 2026 ([XXX]), but the manufacturer has not completed an inspection or diagnostic. The underlying defect is the subject of an active recall (21D / 26V363000) affecting more than one million 2021–2025 Jeep Wrangler and Gladiator vehicles, for which the manufacturer has stated no remedy is yet available. 4. The vehicle was towed by AAA to Waxahatchie Jeep on June 19, 2026 and has remained there since. It has not yet been formally inspected or diagnosed by the manufacturer. 5. There were no warning lamps or messages prior to the fire. The first indication of a problem was smoke from the engine area at which point the driver immediately pulled off the road and saw a plume of smoke coming from the exhaust. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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