2023 Jeep Wrangler Owner Complaints

The Jeep was purchase used from a Jeep dealer in April 2026. At 42,821 miles it was still under the manufactures warranty. We have had multiple occurrences where the check engine light comes on, followed by other warning lights, and moments later the Jeep will stall in traffic. When it stalls, it is unable to be restarted or shifted to neutral to be pushed out of traffic. This has cause multiple seriously dangerous situations and collision close calls. Sometimes a jumpstart will allow the vehicle to be restarted. other times it must be towed. Note: The battery and electrical systems checks indicate no failures even though the battery/low voltage warning lights come on during the incidents. I have taken the vehicle to four different repair facilities including authorized Jeep dealer service centers. The first three times parts were replaced. The fourth time it was towed to Santa Monica Jeep. They verified the same error codes as reported previously then cleared the error codes. One they cleared the error codes, they were unable to get the check engine light to come back on during their short test drives. And none of the components were testing as bad. So I requested a Stellantis field technician inspect the vehicle. They were also unable to diagnose the problem even though it keeps recurring. Because they were unable to diagnose the problem, they refused to take any further action, even though the service manager told me that the vehicle is unsafe to drive. I informed my insurance company of the situation and they told me that they may not cover any claims unless the dealer provides a "Certified Mechanics Statement" or "proof of repairs showing that the vehicle is in good physical condition and safe to operate." The dealer refuses to provide this. So now I have a Jeep that is unsafe to drive, may no longer e covered by my insurance, and neither a Jeep dealer nor Stellantis themselves are willing to resolve a dangerous stalling problem.

NHTSA ID

11775483

Incident

May 26, 2026

I am reporting repeated safety-related failures involving my 2023 Jeep Wrangler 4xe Sahara 4x4, VIN 1C4JJXP62PW524360. The vehicle has experienced recurring failures involving the high-voltage battery, hybrid charging/propulsion system, electric coolant heater, and battery thermal-management system. On 7/17/2025, at about 60,291 miles, the vehicle displayed a check-engine light and “Service Charging System” warning. While stopping, the vehicle shut off and would not restart without assistance. A/C stopped working and EV operation was unavailable. The dealer performed FCA 95B high-voltage-battery recall/software work. The problem returned. From 8/8/2025 to 9/12/2025, at 61,447 miles, the dealer diagnosed DTC P0B24, “Hybrid/EV Battery ‘A’ Voltage Unstable,” and documented an internal high-voltage-battery failure causing intermittent no-start conditions. The complete HV battery was replaced. The vehicle was out of service about 35 days. On 10/8/2025, electric mode again became unavailable/intermittent. The dealer diagnosed P0E15-00 and replaced the electric coolant heater. From 10/13/2025 to 10/17/2025, the check-engine light returned after charging; the dealer repaired a coolant-bypass/air-lock condition in the hybrid cooling system. From 6/30/2026 to 8/7/2026, at 80,222 miles, the vehicle returned for “Service Hybrid System” and EV-charging concerns. FCA 68C PHEV HV Battery Fires recall work was performed, and the electric coolant heater was again diagnosed as failed and replaced. The vehicle was out of service about 38 days. On 9/9/2026, Driver’s Village advised that the high-voltage battery requires complete replacement again. This would be the vehicle’s second complete HV-battery replacement. These major hybrid-related repair episodes total at least about 77 documented days out of service. My primary safety concerns are shutdown/no-start, repeated charging/hybrid-system warnings, failure of the original HV battery, continued failures after recall remedies,

NHTSA ID

11774883

Incident

Jul 9, 2026

The contact owns a 2023 Jeep Wrangler. While the vehicle was parked, the contact attempted to start the vehicle, however, the instrument cluster displayed a blank screen. The dealer was contacted and made aware of the failure. The contact was informed that a diagnostic test was needed. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not associated with the recall. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 72,000.

NHTSA ID

11774493

Incident

Oct 23, 2026

Mileage

72,000 mi

Jeep dealership described the symptoms as the Jeep Death Wobble that has previous recall in prior years.

NHTSA ID

11774439

Incident

Oct 27, 2026

Upon starting vehicle, the instrumentation cluster has lost all power. There was a recall for this issue prior and jeep is stating that my vehicle was not part of the recall.

NHTSA ID

11773630

Incident

Oct 23, 2026

On two separate occasions, the vehicle shut off while driving. Error messages indicated "electrical failure" and to "service charging system". In the second instance the check engine light came on. Both times I was able to get safely to the shoulder. The car was restarted by powering the vehicle off and then on again. October 2025- in Massachusetts on I290 heading back to CT from Maine February 2026- in CT on [XXX] The vehicle has been in and out of repair for several months at a time without repair or replacing parts. Software flashes clear the codes but have not fixed the ongoing issues. The manufacturer is aware and multiple cases have been opened with them without resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771627

Incident

Oct 6, 2025

Aug 6 2026 turtle limp mode came on. Lost power. Sept 5,6 turtle mode came on. Slowed to a crawl with several cars behind me. Oct 3 turtle limp mode came on. Lost power thru intersection. Thankfully no oncoming traffic. Oct 4 turtle limp mode came on. Had to pull over and restart vehicle in traffic

NHTSA ID

11771408

Incident

Aug 6, 2026

ECH CODE poe15

NHTSA ID

11771309

Incident

Oct 1, 2026

The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V363000 (Steering); however, while driving at an undisclosed speed, the vehicle experienced a total loss of motive power. Warning messages stating "Service Shifter" and "Check Hydraulics" along with other unknown warning lights displayed on the instrument panel. Additionally, the contact felt that the recall repairs contributed to the failure. The vehicle was towed to the same local dealer; however, the failure could not be identified. The manufacturer was notified of the failure via email and telephone. The failure mileage was approximately 49,000.

NHTSA ID

11771293

Incident

Oct 14, 2026

Mileage

49,000 mi

while driving my 2023 Jeep Wrangler Willys 4xe at approximately 40 mph in electric mode with approximately 26% battery charge remaining, the vehicle suddenly and unexpectedly lost propulsion. The green indicator on the instrument cluster that normally shows electric operation changed to yellow. Immediately afterward, the Jeep abruptly lost power and began rapidly decelerating. I was NOT applying the brakes. The dashboard displayed "Service Charging System" along with a red warning symbol resembling a charging cord. I was able to get the vehicle off the roadway and into a parking lot. The Jeep then came to a stop. The vehicle remained powered on and the dashboard remained illuminated, but pressing the accelerator produced no response. The Jeep would not move. I turned the vehicle completely off and waited several minutes. When I restarted it, the Jeep started and operated normally again. The Jeep spent approximately three months at an authorized Jeep dealership for multiple electrical/charging system problems and diagnostic trouble codes. During that time, the 12-volt battery was replaced and the Integrated Charging Dual Module (ICDM) was replaced. The Jeep operated normally for approximately three months following those repairs before this incident occurred. This was an extremely serious safety event. The vehicle unexpectedly lost propulsion while actively traveling on a public roadway. If this had occurred at highway speeds, while merging, crossing traffic, or in heavy traffic, I may not have been able to safely get the vehicle off the roadway. I am particularly concerned because the malfunction disappeared after shutting the vehicle off and restarting it, making the failure intermittent and unpredictable. I am requesting that NHTSA investigate this sudden loss-of-propulsion incident and determine whether it is related to other reported loss-of-motive-power problems involving Jeep Wrangler 4xe vehicles. The photograph included is not my Jeep but shows what happened

NHTSA ID

11770455

Incident

Oct 10, 2026

From a stop sign vehicle would only accelerate to 4 mph and then completely lost forward propulsion, forcing a tow to the dealership.

NHTSA ID

11769687

Incident

Oct 5, 2026

On September 24, 2026, Recall 68C was completed on my Jeep Wrangler 4xe by an authorized Jeep dealership. Following completion of the recall, the first attempt to charge the vehicle resulted in an electrical fire at the charging location. During the charging event, the charger and electrical outlet melted, and the wiring connected to the outlet began to burn. The fire appears to have originated at the charging equipment and outlet. No visible damage occurred to the vehicle itself; however, the charger, outlet, and wiring sustained significant damage. Post-Recall Vehicle Performance Concerns: Since completion of Recall 68C, the vehicle has not operated correctly in Electric Mode. The following conditions were not present prior to the recall service: The internal combustion engine (ICE) repeatedly cycles on and off while the vehicle is displaying "Electric" mode on the instrument panel. Acceleration and overall vehicle performance are significantly reduced. The vehicle experiences severe throttle lag and delayed accelerator response. In some instances, there is little or no throttle response, followed by sudden engine engagement at engine speeds exceeding 3,000 RPM. Vehicle operation in Electric Mode is inconsistent and unpredictable. These performance issues began immediately following completion of Recall 68C and have persisted since the recall service was performed. Additional Information: I have become aware of reports from other Jeep 4xe owners who have described similar drivability and Electric Mode concerns after completion of Recall 68C. Given the charging-related fire event and the significant changes in vehicle operation that appeared immediately after the recall was performed, I am requesting that NHTSA investigate whether these conditions may be related to the Recall 68C remedy or associated software and system changes. Safety Concerns: Fire hazard during charging. Loss of expected vehicle performance. Delayed or unpredictable throttle response.

NHTSA ID

11769299

Incident

Sep 24, 2026

1. Vehicle loses power when accelerating in full electric causing serious unpredictable delays. Dealer applied bulletins 08-262-26 and 08-039-26, which hard-coded a dangerous throttle lag into the vehicle, creating a severe safety hazard when merging into highway traffic. The dealership will be unable to fix this issue from this point moving forward.

NHTSA ID

11767799

Incident

Jan 9, 2026

After a recent recall for the battery, the vehicle did not operate as it did before with regards to ‘Electric only’ mode. The vehicle engine would intermittently start under seemingly normal conditions ( no major hills or hard pressing of gas) despite being in the electric mode. There would be a noticeably high rpm cycle when this happened.

NHTSA ID

11766264

Incident

Jun 20, 2026

While driving my 2023 Jeep Wrangler Sahara 4xe at approximately 70 mph in Hybrid mode the vehicle suddenly and without warning experienced a complete loss of propulsion while I was traveling in traffic. The vehicle would no longer respond normally to the accelerator and I was unable to maintain speed. The Drive (D) indicator began flashing and multiple warning lights and messages appeared on the instrument cluster. I specifically remember the red battery/charging-system warning being illuminated. The dashboard also displayed a warning relating to the power/charging system and a message instructing me to shift or put the vehicle into Park. I had to get the vehicle safely out of moving traffic. This was extremely frightening because the loss of propulsion occurred suddenly at highway speed and could have resulted in a serious collision. This vehicle has previously been brought to an authorized Jeep dealership multiple times for recalls/service involving the battery/electrical/12-volt system. On a previous occasion, the vehicle also failed to start while parked in my garage. After this highway incident occurred and after I was eventually able to get the vehicle operating again, my husband disconnected the 12-volt battery in an attempt to perform a hard reset. The battery was disconnected AFTER the loss-of-propulsion event and therefore did not precede the highway failure. The vehicle is currently at an authorized Jeep dealership for diagnosis. I have asked the dealership to document the complete loss of propulsion, retrieve any available stored, pending, history or permanent diagnostic trouble codes, and determine the cause of the failure. I am reporting this incident because I am very concerned that an electrical, hybrid, battery, charging or powertrain defect may cause the vehicle to suddenly lose motive power again while being driven. A sudden loss of propulsion at highway speed presents a serious safety risk to the occupants of this vehicle and to other motorists.

NHTSA ID

11766124

Incident

Sep 21, 2026

Vehicle shut off while driving asking to shift into park to restart.

NHTSA ID

11765795

Incident

Sep 10, 2026

After receiving the 68c recall, which was a software update to protect Jeeps defective HV battery maintenance system, I have experienced two dangerous situations while driving in electric mode. After this recall when driving in electric mode the vehicle will start moving from a stop and then stall. The only way to continue after this high risk delay is to put the accelerator to the floor so the gas engine will kick in. This delay can be a couple seconds. My two circumstances are as follows. Once when crossing an intersection after stopping at a stop sign my jeep moved into the intersection and stalled in the middle of it. There was traffic from the cross road that needed to stop to miss me. The second occurrence was when I was taking a right into moving traffic. Again I was able to enter the road but the Jeep stalled and I was idle as 50 mph traffic was bearing down on me. They too needed to slow to avoid hitting me. The only work around is to not drive in electric mode which is not how the vehicle was intended. Please look into this problem before people are hurt or killed. Thanks

NHTSA ID

11765759

Incident

Apr 6, 2026

Whatever I am driving in electric mode usually when I’m down to under 40% electricity, the vehicle decides to shut electricity off and start to load the motor. It’s still flashing on the dash that it’s an electric mode and I tend to lose significant power. I try to give it gas there is no reaction with the gas pedal and then all of a sudden the engine will kick on and I will go into the gas motor running the vehicle why it’s still in electric mode. This happens every day and this is getting ridiculous with the problems that this Jeep is having it seems like Jeep and Solanus do not care. We call Jeep care and they just ignore all of our problems and I know this is a widespread problem throughout the US and Canada these vehicles are unsafe to drive when you’re on the highway and electric mode and it all of a sudden you have no gas pedal in the vehicle significantly slows down and the regenerative braking does not work anymore either at any time after the 68C recall can you please help us

NHTSA ID

11765750

Incident

Aug 11, 2026

Driving in full electric mode after about 6 miles, while trying to accelerate to cross in front of traffic you have a major power loss. You will start to decelerate then the engine will kick in and start at full power load 6-7 thousand rpm The vehicle will lung and a large smell of over fueling comes in the vents. This happens with very drive, some are more dangerous.

NHTSA ID

11765717

Incident

Sep 19, 2026

Sometimes pulling out my wrangler hesitates to accelerate. I've had couple of scary situations megeing onto the highway and pulling out at a intersection. Sometimes going up hill it seems to lose power. The Jeep used to never have a problem in any of these situations. Something has seemed to change. Help!

NHTSA ID

11765577

Incident

Jul 24, 2026

Following completion of the 68C recall/software update around January 31, I noticed a significant change in the performance and drivability of my Jeep Wrangler 4xe. The most noticeable difference was a reduction in acceleration and overall power. The Jeep no longer had the quick, torquey response it previously had, which was one of the primary characteristics that attracted me to the 4xe. At times, pressing the accelerator resulted in noticeable hesitation and very weak acceleration. On one occasion, I pulled into traffic expecting the Jeep to accelerate normally, but it initially did not respond as expected, requiring substantially more throttle to get the vehicle moving. This created a legitimate drivability and safety concern. My impression was that the vehicle's hybrid/electric output had been significantly restricted following the recall update. Based on discussions occurring among other 4xe owners, similar behavior was being described as the vehicle being "nerfed," with reduced electrical output and battery utilization intended to protect the high-voltage battery. Regardless of the cause, the reduction in performance was clearly noticeable compared with how the Jeep drove before the update. In the period leading up to the eventual failure, I also noticed that the Jeep's acceleration felt increasingly abnormal. In retrospect, the change was noticeable enough that I suspected something might be developing before the vehicle ultimately failed. The Jeep later developed a high-voltage battery fault associated with battery-pack voltage variation/cell imbalance. The vehicle displayed warning messages, including "Service Charging System," along with a check-engine light. It also experienced rough idling and eventually became unreliable to start or move. The failure progressed to the point where the Jeep broke down while I was leaving home. After shutting the vehicle off, it would not reliably restart. At different points it briefly powered on, including while bei

NHTSA ID

11765536

Incident

May 14, 2026

I purchased a new 2023 Jeep Wrangler 4xe on October 7, 2022, with 15 miles on the vehicle. As of September 19, 2026, the vehicle has 34,764 miles. All safety recalls have been completed: • Recall 53A – May 19, 2023 • Recall 95B – December 12, 2024 • Recall 68C – February 3, 2026 (hybrid battery replaced) • Recall 21D – July 10, 2026 Since the hybrid battery was replaced under Recall 68C in February 2026, I have noticed a significant change in vehicle operation. The vehicle does not remain in Electric mode for very long before automatically switching to gasoline operation. My primary safety concern is delayed acceleration. There is a noticeable pause between pressing the accelerator and the vehicle responding, particularly when accelerating from a stop or entering a highway. This lack of immediate acceleration could create a dangerous situation when quick acceleration is needed to safely enter or merge with traffic. I did not experience this level of delayed acceleration before the hybrid battery was replaced. The change occurred after the battery replacement. I am requesting that NHTSA investigate whether the hybrid battery replacement, hybrid powertrain, or related software may be contributing to the delayed acceleration and unexpected transition from Electric to gasoline operation.

NHTSA ID

11765493

Incident

Feb 13, 2026

After a recent recall (68C) the vehicle performance has greatly deteriorated. The ELEC mode propulsion has been limited, the internal combustion engine (ICE) engages much sooner than previous. Instead of a 'warm-up' cycle for the ICE, it feels as though there is actual clutch engagement, but with limited power. I feel this could have the potential to accelerate engine wear with a 'cold' engine with rapid engagement, as well as increased fuel/oil dilution (inherent with direct injection turbo engines). In turn, causing the vehicle to experience Fuel Oil Refresh Mode (FORM) more frequently, due to short, repetitive engine cycles. Additionally, the regenerative braking has been cut in half, leading to a decrease in electric charger egeneration to the HV battery, as well as decreased range and power. It is most obvious in stop and go traffic, when attempting to pull out in traffic, as well as when attempting to merge onto a highway or interstate. I feel, without intervention, the current vehicle performance will certainly lead to increased mechanical issues, a potential for frequent service department visits, as well as an increased potential for probable incidents/accidents during operation. I understand Stellantis has offered an extended warranty for the HV battery (unlimited years/miles, with limitations). However, Samsung SDI should be pressured to actually fix their HV battery, not replace it with a similar known faulty battery. This vehicle, in my honest opinion, can be made safe and reliable, but only with intervention and pressure from outside agencies with the power to force the manufacturer(s) to do so -- and my service department agrees. That is why I am elevating these issues, to hopefully enact change, and quite possibly, reduce the potential for catastrophic failures and/or an increased potential for accidents resulting in injury/death. Thank you for your concern with this matter.

NHTSA ID

11765416

Incident

Mar 13, 2026

Since the 68C recall I experience power loss that makes it very difficult to safely operate vehicle in electric only mode. Power loss occurs while attempting to merge into highway traffic sometimes. It also abruptly shifts into gas mode while not in peak demand mode.

NHTSA ID

11765410

Incident

Sep 11, 2026

After the 68C recall was completed, which was a new electric battery, I have had an ongoing issue of losing power when merging back onto a road on city streets as well as onto the hwy. Its very scary to have this loss of power and very dangerous. I also have an issue of short engine runs while in hybrid or electric mode and they seem to be for no reason at all. I can be going the same speed or just barely increase the speed. It may go in and out several times during the drive for no reason at all. I have been told this is not good for the engine. long tern. Now, today I had to get an oil change to get myself out of FORM. I was not due for an oil change. But, I went into form AFTER getting fresh gas and it stayed there for a week. Not sure if it was ever going to go back to being able to use electric or hybrid mode. Also this summer I would go into FORM several times, I purchased this vehicle brand new and I never had this issue the previous 3 summers. It would go out of FORM if I would add gas. But, this time it did not. So, i had to pay for an oil change before actually needing one. I just want my 4xE back to the way it was before the 68C recall. It seems like there may have been a new programing change or something, not sure, but this is NOT the same vehicle I purchased. Losing power is also very dangerous. I am hoping JEEP can make a fix. I loved this vehicle prior to 68C and honestly had no issues until now. Again, this is an ongoing issue. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765334

Incident

Apr 15, 2026