Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2023 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 63 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 63, in the owner's own words
After a recent recall for the battery, the vehicle did not operate as it did before with regards to ‘Electric only’ mode. The vehicle engine would intermittently start under seemingly normal conditions ( no major hills or hard pressing of gas) despite being in the electric mode. There would be a noticeably high rpm cycle when this happened.
While driving my 2023 Jeep Wrangler Sahara 4xe at approximately 70 mph in Hybrid mode the vehicle suddenly and without warning experienced a complete loss of propulsion while I was traveling in traffic. The vehicle would no longer respond normally to the accelerator and I was unable to maintain speed. The Drive (D) indicator began flashing and multiple warning lights and messages appeared on the instrument cluster. I specifically remember the red battery/charging-system warning being illuminated. The dashboard also displayed a warning relating to the power/charging system and a message instructing me to shift or put the vehicle into Park. I had to get the vehicle safely out of moving traffic. This was extremely frightening because the loss of propulsion occurred suddenly at highway speed and could have resulted in a serious collision. This vehicle has previously been brought to an authorized Jeep dealership multiple times for recalls/service involving the battery/electrical/12-volt system. On a previous occasion, the vehicle also failed to start while parked in my garage. After this highway incident occurred and after I was eventually able to get the vehicle operating again, my husband disconnected the 12-volt battery in an attempt to perform a hard reset. The battery was disconnected AFTER the loss-of-propulsion event and therefore did not precede the highway failure. The vehicle is currently at an authorized Jeep dealership for diagnosis. I have asked the dealership to document the complete loss of propulsion, retrieve any available stored, pending, history or permanent diagnostic trouble codes, and determine the cause of the failure. I am reporting this incident because I am very concerned that an electrical, hybrid, battery, charging or powertrain defect may cause the vehicle to suddenly lose motive power again while being driven. A sudden loss of propulsion at highway speed presents a serious safety risk to the occupants of this vehicle and to other motorists.
After receiving the 68c recall, which was a software update to protect Jeeps defective HV battery maintenance system, I have experienced two dangerous situations while driving in electric mode. After this recall when driving in electric mode the vehicle will start moving from a stop and then stall. The only way to continue after this high risk delay is to put the accelerator to the floor so the gas engine will kick in. This delay can be a couple seconds. My two circumstances are as follows. Once when crossing an intersection after stopping at a stop sign my jeep moved into the intersection and stalled in the middle of it. There was traffic from the cross road that needed to stop to miss me. The second occurrence was when I was taking a right into moving traffic. Again I was able to enter the road but the Jeep stalled and I was idle as 50 mph traffic was bearing down on me. They too needed to slow to avoid hitting me. The only work around is to not drive in electric mode which is not how the vehicle was intended. Please look into this problem before people are hurt or killed. Thanks
Whatever I am driving in electric mode usually when I’m down to under 40% electricity, the vehicle decides to shut electricity off and start to load the motor. It’s still flashing on the dash that it’s an electric mode and I tend to lose significant power. I try to give it gas there is no reaction with the gas pedal and then all of a sudden the engine will kick on and I will go into the gas motor running the vehicle why it’s still in electric mode. This happens every day and this is getting ridiculous with the problems that this Jeep is having it seems like Jeep and Solanus do not care. We call Jeep care and they just ignore all of our problems and I know this is a widespread problem throughout the US and Canada these vehicles are unsafe to drive when you’re on the highway and electric mode and it all of a sudden you have no gas pedal in the vehicle significantly slows down and the regenerative braking does not work anymore either at any time after the 68C recall can you please help us
Driving in full electric mode after about 6 miles, while trying to accelerate to cross in front of traffic you have a major power loss. You will start to decelerate then the engine will kick in and start at full power load 6-7 thousand rpm The vehicle will lung and a large smell of over fueling comes in the vents. This happens with very drive, some are more dangerous.
Sometimes pulling out my wrangler hesitates to accelerate. I've had couple of scary situations megeing onto the highway and pulling out at a intersection. Sometimes going up hill it seems to lose power. The Jeep used to never have a problem in any of these situations. Something has seemed to change. Help!
Following completion of the 68C recall/software update around January 31, I noticed a significant change in the performance and drivability of my Jeep Wrangler 4xe. The most noticeable difference was a reduction in acceleration and overall power. The Jeep no longer had the quick, torquey response it previously had, which was one of the primary characteristics that attracted me to the 4xe. At times, pressing the accelerator resulted in noticeable hesitation and very weak acceleration. On one occasion, I pulled into traffic expecting the Jeep to accelerate normally, but it initially did not respond as expected, requiring substantially more throttle to get the vehicle moving. This created a legitimate drivability and safety concern. My impression was that the vehicle's hybrid/electric output had been significantly restricted following the recall update. Based on discussions occurring among other 4xe owners, similar behavior was being described as the vehicle being "nerfed," with reduced electrical output and battery utilization intended to protect the high-voltage battery. Regardless of the cause, the reduction in performance was clearly noticeable compared with how the Jeep drove before the update. In the period leading up to the eventual failure, I also noticed that the Jeep's acceleration felt increasingly abnormal. In retrospect, the change was noticeable enough that I suspected something might be developing before the vehicle ultimately failed. The Jeep later developed a high-voltage battery fault associated with battery-pack voltage variation/cell imbalance. The vehicle displayed warning messages, including "Service Charging System," along with a check-engine light. It also experienced rough idling and eventually became unreliable to start or move. The failure progressed to the point where the Jeep broke down while I was leaving home. After shutting the vehicle off, it would not reliably restart. At different points it briefly powered on, including while bei
I purchased a new 2023 Jeep Wrangler 4xe on October 7, 2022, with 15 miles on the vehicle. As of September 19, 2026, the vehicle has 34,764 miles. All safety recalls have been completed: • Recall 53A – May 19, 2023 • Recall 95B – December 12, 2024 • Recall 68C – February 3, 2026 (hybrid battery replaced) • Recall 21D – July 10, 2026 Since the hybrid battery was replaced under Recall 68C in February 2026, I have noticed a significant change in vehicle operation. The vehicle does not remain in Electric mode for very long before automatically switching to gasoline operation. My primary safety concern is delayed acceleration. There is a noticeable pause between pressing the accelerator and the vehicle responding, particularly when accelerating from a stop or entering a highway. This lack of immediate acceleration could create a dangerous situation when quick acceleration is needed to safely enter or merge with traffic. I did not experience this level of delayed acceleration before the hybrid battery was replaced. The change occurred after the battery replacement. I am requesting that NHTSA investigate whether the hybrid battery replacement, hybrid powertrain, or related software may be contributing to the delayed acceleration and unexpected transition from Electric to gasoline operation.
Since the 68C recall I experience power loss that makes it very difficult to safely operate vehicle in electric only mode. Power loss occurs while attempting to merge into highway traffic sometimes. It also abruptly shifts into gas mode while not in peak demand mode.
After the 68C recall was completed, which was a new electric battery, I have had an ongoing issue of losing power when merging back onto a road on city streets as well as onto the hwy. Its very scary to have this loss of power and very dangerous. I also have an issue of short engine runs while in hybrid or electric mode and they seem to be for no reason at all. I can be going the same speed or just barely increase the speed. It may go in and out several times during the drive for no reason at all. I have been told this is not good for the engine. long tern. Now, today I had to get an oil change to get myself out of FORM. I was not due for an oil change. But, I went into form AFTER getting fresh gas and it stayed there for a week. Not sure if it was ever going to go back to being able to use electric or hybrid mode. Also this summer I would go into FORM several times, I purchased this vehicle brand new and I never had this issue the previous 3 summers. It would go out of FORM if I would add gas. But, this time it did not. So, i had to pay for an oil change before actually needing one. I just want my 4xE back to the way it was before the 68C recall. It seems like there may have been a new programing change or something, not sure, but this is NOT the same vehicle I purchased. Losing power is also very dangerous. I am hoping JEEP can make a fix. I loved this vehicle prior to 68C and honestly had no issues until now. Again, this is an ongoing issue. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ongoing issue, noticed when turning into turns the jeep will lose some power making it hard to accelerate with traffic, continuous power loss or motor doesnt respond like it should, reduced power when trying to stay with traffic or accessing the highway, motor will randomly start when in battery mode, if in battery mode jeep will not accelerate over 60mph while on highway, motor will come on for no reason while driving 35-40mph, issue is unsafe when doesnt respond like it should. this all started after the 68c recall, loading the engine immediately with no warm up could cause internal damage to engine
The vehicle feels unsafe due to lack of acceleration when in electric mode, or when the car elects to switch from gas to electric on its own. The car will constantly fluctuate between gas and electric mode on the highway even when in cruise. This all stared happening after getting the latest recall performed (68C) on my hybrid Jeep Wrangler.
The vehicle’s Hybrid system has been dramatically changed and power has been dramatically decreased following several safety recalls on the vehicle’s Hybrid battery. While my vehicle always passed these recalls and the original battery is still in the car, I believe software upgrades to how the Hybrid system functions have created a safety issue. Specifically, the power the Hybrid system provides has been decreased and the engine is forced to turn on sporadically. This at times happens with a delay, causes issues when merging / getting up to speed, and is an overall safety issue. While I have enjoyed having the vehicle, I believe Jeep needs to address this issue to return the vehicle to closer to its original ability and software package in order to make the vehicle as safe as it originally was. The dealer is unable to assist with this and it is more about Jeep corporate putting in the resources to solve the problem the battery and software package has created. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Post 68C recall, the vehicle performance in all electric mode is greatly diminished. At lower speeds, and electric motor exertion, the vehicle will rapidly and violently switch to combustion power going from 0-3500 rpm’s with no engine warming cycle. Additionally, at 50% battery charge and below, the vehicle can fail to accelerate at all, experiencing a near dead gas pedal, which can be seriously unsafe when attempting to merge or turn into traffic. Based on my experience, these symptoms are exacerbated by warm temperatures, which may be indicative of the manufacturer changing battery temperature thresholds to protect a still defective battery. This vehicle no longer performs as it was advertised and sold to perform following multiple recalls for the same issue. This needs to be resolved once and for all, as it has become a much less safe vehicle to drive as it will switch from ICE to electric unpredictably, causing either rapid, unexpected acceleration or a dead pedal from a stop. Please hold the manufacturer accountable
Every recall they have done on our Jeep regarding the battery has diminished the performance of our Jeep. Now in electric mode , you never know what you are going to get. Sometimes it has decent power and other times it lags and does nothing. Really scary when you are trying to merge. When it is in hybrid mode, the engine kicks on at what seems like full throttle which is not safe either. When we bought it new, neither of these were problems. I want it back to what I originally bought which felt way more safe to drive. I don’t even want my [XXX] and [XXX] kids to drive it because of how unpredictable it is to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicles check engine light came on in the morning when starting the vehicle. It was a solid check engine light not flashing. I proceede to drive the vehicle and while pressing the accelerator the vehicle does not move. the engine done not connect immediatly, this is a hybrid vehicle so it attempts to use both the electrical and gas motors. The engin begins to rev very high and then after somewhere between 5-10 secounds of no power the vechicle jumps forward with the gas engine connecting. I attempt to put the vehicle into gas only mode, but this also does not work as this setting is turned off along with the electrical only mode. Other interior electronics are not working either. When attempting to drive to my local auto parts store to find out the codes for the check engine the vehicle shut off the gas engine preventing the vehicle from accelerating. Then seemingly randomly the engine will kick on and lurch the vehicle forward and then stop and turn off the gas engine again. The safty of myself and other are at risk because of the uncontrolable acceleration or loss of power randomly while driving. The problem has now been reproducable for multiple days. I have reported it to my dealership Bloomington Chrystler, Jeep, Dodge, Ram. And was told they do not have any appointments available and I should wait and should be safe to continue driving. Upon getting the codes from the auto parts store obd2 scanner I received 4 counts of the P0BEE code and 1 count of the P1ABC code. I informed my dealership of this and they told me that I should continue to drive it until my appointment and that they can assess it then. In the mean time I have lost power in the middle of intersections while attempting to drive through. I have lurched forward into crosswalks with pedestrians attempting to cross the street at stop signs and have lost power on streets when slowing down causing the vehicle to be unable to restart until coming to a complete stop and restarting.
The high voltage battery failed to charge, power surges and power drops while on highway plus burning smell. Charger stopped charging and gave warning light. No one was able to replicate so I was forced to take vehicle back. I am in [XXX] and asked if this could be the issue. No one could verify or give me advice. Having done my own investigations I see high temperatures can affect and cause thermal fires. The manufacturer is not taking this seriously and also dealers in [XXX] where it is excessively over recommended temperatures to charge should be making owners of these vehicles aware or don’t sell them in the state. I have been treated appallingly from everyone trying to ensure my safety. Although I was lucky there was no serious incident I believe this will happen. Furthermore with the fires in EV or hybrids, why if excessive heat is an issue, are the fires not being investigated as to where and what states. I thought NHTSA was there to protect and provide safety information for manufacturers to follow. I am being left to drive a vehicle in which me my family and others are being put in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 Jeep Wrangler 4xe High Altitude received FCA Recall 68C. Since the recall was completed, the vehicle has experienced repeated and unpredictable reductions in available propulsion during normal driving. The problem is most noticeable when accelerating to merge onto highways, enter traffic, or pass slower vehicles. During these situations, I depress the accelerator expecting normal acceleration, but the vehicle frequently provides significantly reduced power. There is a noticeable delay before the gasoline engine produces sufficient propulsion, leaving the vehicle unable to accelerate as expected for several seconds. Based on my experience, the condition is significantly worse during hot weather. As outside temperatures increase, the hesitation and reduction in available propulsion appear to occur more frequently and are more pronounced. This has caused me to lose confidence in the vehicle's ability to accelerate when needed. This condition creates a serious safety hazard because surrounding traffic continues at highway speeds while my vehicle is unable to accelerate as commanded. In [XXX], this hazard is particularly acute because many interstate and highway entrance ramps are relatively short, requiring drivers to accelerate quickly to merge safely into traffic traveling at highway speeds. When the vehicle unexpectedly limits propulsion or delays engaging the gasoline engine, there may not be sufficient distance to reach the speed necessary to merge safely, increasing the risk of a collision. The same issue also affects attempts to pass slower vehicles on two-lane highways, where timely acceleration is essential for safe operation. The vehicle does not display diagnostic trouble codes or warning messages when this occurs. Because no diagnostic codes are stored, I have not taken the vehicle to the dealer, as other owners have reported that dealerships are unable to identify or repair the condition in the absence of fault codes. The lack of diagnostic codes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Supplemental Safety Complaint — Post-68C Recall Throttle Non-Response and Loss of Drive Power — Case 11753417. Supplemental incident report referencing prior NHTSA complaint case number 11753417. August 2, 2026. 75°F ambient temperature, low humidity. Vehicle operated normal for approximately 15 electric miles at 40-55 mph, then with 7 miles remaining EV range, electric drive mode exhibited violent, random transitions to ICE engagement. Critical safety concern: pressing accelerator produced zero throttle response for 1-2 seconds during transitions at several intervals. Driver (spouse) felt unsafe. **This incident demonstrates the post-68C software behavior is triggered by both thermal conditions AND low battery state of charge — not temperature alone as previously documented. A throttle dead zone of 1-2 seconds during normal driving constitutes an unreasonable safety risk under federal standards, particularly during merging and intersection navigation. Requesting NHTSA investigate whether the 68C recall remedy introduced unaddressed safety defects affecting throttle response across the 4xe population.
Following the 68C recall remedy, my vehicle's electric drive mode exhibits intermittent and unsafe power loss during normal operation. Symptoms include sudden RPM spikes, abrupt ICE engagement, loss of drive power with a delay before the gas engine catches, and electric mode becoming temporarily unavailable — occurring unpredictably during stop-and-go traffic, merging, and intersection navigation. I have documented a consistent thermal threshold trigger: symptoms reliably emerge after 10-20 minutes of electric mode operation in ambient temperatures above approximately 80°F, and onset is faster when the battery is warm from prior use. No fault codes are generated because the power limiting appears to be intentional software behavior implemented via the 68C recall remedy — not a malfunction. As a result, dealers scan the vehicle, find no codes, and characterize the behavior as normal operation. Stellantis marketed this vehicle on its electric drive capability. Following the 68C recall, a software update appears to have throttled that capability to protect the battery pack from thermal overload — likely because the cooling system cannot maintain safe battery temperatures under sustained electric load. Jeep now calls this reduced capability "normal operation," effectively de-featuring the vehicle via recall remedy while introducing a new safety risk: unexpected power loss during merging and intersection navigation with a dangerous delay before ICE engagement. I have an open FCA Customer Care case on this issue. The dealer has declined to road-test the vehicle until symptoms are actively occurring. I am requesting NHTSA investigate whether the 68C recall remedy introduced an unaddressed safety defect affecting all 4xe vehicles in this population. Videos of symptoms available via YouTube: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 JEEP Wrangler Sahara 4xe has been recalled several times for battery potential fire risk issues due to faulty hi voltage battery design. Each time, a software patch was applied to provide a 'fix'. With my engineering background, I am very sensitive to machinery and its behavior. I have noticed with each successive update, the power output of the traction battery has been capped or limited to restrict maximum current draw from the battery to prevent over heating. With the latest 68C recall, there is now a clear safety issue. Power is restricted so much, pulling on a highway is dangerous. As I accelerate, battery output climbs to 50%, the engine comes on and there is a significant pause before acceleration can resume safely. Under battery only acceleration, the car bogs down with loss of power. The 4xe no longer resembles the vehicle I purchased. Jeep needs to do a physical remedy to restore original specs or buy back the car, 100% of purchase price. This is a clear safety issue. While Jeep has tried to fix the fire risk, they have created a new safety hazard.
Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.
Our Jeep 4Xe underwent the recall for the hybrid battery. The battery was replaced in May 2026, since then the vehicle hesitates to accelerate at speed causing a safety concern. This vehicle has been recalled so many times we have no confidence in the vehicle.
Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.
On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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