2023 Jeep Wrangler Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Jeep Wrangler, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical17934.3%
- Engine9818.8%
- Steering5610.7%
- Fuel system468.8%
- Powertrain (other)468.8%
- Suspension387.3%
- Driver assistance234.4%
- Visibility91.7%
- Body & structure71.3%
- Other / unspecified71.3%
- Brakes71.3%
- Airbags30.6%
- Seat belts10.2%
- Exterior lighting10.2%
- Interior & seats10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
After Recall 68C was performed, the vehicle lost meaningful electric-only operation. This is not FORM. The gasoline engine now intervenes during routine Electric-mode driving with adequate charge. The dealer/manufacturer has not restored the vehicle’s advertised PHEV functionality. Visited dealer to document, and dealer did not charge vehicle and test to see. They instead scanned for codes and said no codes returned.
Nothing has happened. They dont know when they can fix this issue and its a fire issue. The solution now is to park away from buildings, but car theft is high, and break-ins happen all around here, so that in itself is an issue. Should be at a dealer lot waiting for a fix and a loaner should be provided by Jeep.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My 2023 Jeep Wrangler 4xe High Altitude received FCA Recall 68C. Since the recall was completed, the vehicle has experienced repeated and unpredictable reductions in available propulsion during normal driving. The problem is most noticeable when accelerating to merge onto highways, enter traffic, or pass slower vehicles. During these situations, I depress the accelerator expecting normal acceleration, but the vehicle frequently provides significantly reduced power. There is a noticeable delay before the gasoline engine produces sufficient propulsion, leaving the vehicle unable to accelerate as expected for several seconds. Based on my experience, the condition is significantly worse during hot weather. As outside temperatures increase, the hesitation and reduction in available propulsion appear to occur more frequently and are more pronounced. This has caused me to lose confidence in the vehicle's ability to accelerate when needed. This condition creates a serious safety hazard because surrounding traffic continues at highway speeds while my vehicle is unable to accelerate as commanded. In [XXX], this hazard is particularly acute because many interstate and highway entrance ramps are relatively short, requiring drivers to accelerate quickly to merge safely into traffic traveling at highway speeds. When the vehicle unexpectedly limits propulsion or delays engaging the gasoline engine, there may not be sufficient distance to reach the speed necessary to merge safely, increasing the risk of a collision. The same issue also affects attempts to pass slower vehicles on two-lane highways, where timely acceleration is essential for safe operation. The vehicle does not display diagnostic trouble codes or warning messages when this occurs. Because no diagnostic codes are stored, I have not taken the vehicle to the dealer, as other owners have reported that dealerships are unable to identify or repair the condition in the absence of fault codes. The lack of diagnostic codes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
My oil plug fell out of my jeep. Within minutes all of the oil had splattered underneath and the back of the jeep. The oil lamp went on in my jeep. From the time the oil warning came on to the seizure of the engine was a couple minutes. The jeep went into protection mode or would not allow me to go over 25 minutes. I saw the engine light come on and went straight to Mobil1, the closest place to get oil and they explained there was oil everywhere and no oil plug. I always got oil changes at the jeep dealership and they were the last to service. They were about to close so i tried to get an oil change. There also had been a slow leak in my driveway that i thought was just coolent but after taking a closer look, I believe it was an oil leak.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On numerous instances now, while travelling at highway speeds a small bump or uneven surface will cause the vehicle to experience the "Jeep Death Wobble" and will violently shake the entire vehicle out of control unless a rapid deceleration and / or stoppage occurs. I have brought it to a dealer who indicates that they were not able to reproduce the "Shimmy" (they also were unable to perform my safety recalls spite have the vehicle for several days in a row). There is a clear shake, wobble, shimmy, or whatever that is easily reproducible at highway speeds of 50 mph or greater.
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to complete the recall repair was not yet available. Neither the dealer nor the manufacturer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My 2023 Jeep Wrangler 4xe High Altitude received FCA Recall 68C. Since the recall was completed, the vehicle has experienced repeated and unpredictable reductions in available propulsion during normal driving. The problem is most noticeable when accelerating to merge onto highways, enter traffic, or pass slower vehicles. During these situations, I depress the accelerator expecting normal acceleration, but the vehicle frequently provides significantly reduced power. There is a noticeable delay before the gasoline engine produces sufficient propulsion, leaving the vehicle unable to accelerate as expected for several seconds. Based on my experience, the condition is significantly worse during hot weather. As outside temperatures increase, the hesitation and reduction in available propulsion appear to occur more frequently and are more pronounced. This has caused me to lose confidence in the vehicle's ability to accelerate when needed. This condition creates a serious safety hazard because surrounding traffic continues at highway speeds while my vehicle is unable to accelerate as commanded. In [XXX], this hazard is particularly acute because many interstate and highway entrance ramps are relatively short, requiring drivers to accelerate quickly to merge safely into traffic traveling at highway speeds. When the vehicle unexpectedly limits propulsion or delays engaging the gasoline engine, there may not be sufficient distance to reach the speed necessary to merge safely, increasing the risk of a collision. The same issue also affects attempts to pass slower vehicles on two-lane highways, where timely acceleration is essential for safe operation. The vehicle does not display diagnostic trouble codes or warning messages when this occurs. Because no diagnostic codes are stored, I have not taken the vehicle to the dealer, as other owners have reported that dealerships are unable to identify or repair the condition in the absence of fault codes. The lack of diagnostic codes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Supplemental Safety Complaint — Post-68C Recall Throttle Non-Response and Loss of Drive Power — Case 11753417. Supplemental incident report referencing prior NHTSA complaint case number 11753417. August 2, 2026. 75°F ambient temperature, low humidity. Vehicle operated normal for approximately 15 electric miles at 40-55 mph, then with 7 miles remaining EV range, electric drive mode exhibited violent, random transitions to ICE engagement. Critical safety concern: pressing accelerator produced zero throttle response for 1-2 seconds during transitions at several intervals. Driver (spouse) felt unsafe. **This incident demonstrates the post-68C software behavior is triggered by both thermal conditions AND low battery state of charge — not temperature alone as previously documented. A throttle dead zone of 1-2 seconds during normal driving constitutes an unreasonable safety risk under federal standards, particularly during merging and intersection navigation. Requesting NHTSA investigate whether the 68C recall remedy introduced unaddressed safety defects affecting throttle response across the 4xe population.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While driving, my 2023 Jeep Wrangler 4xe suddenly loses drive power without warning. The car is a plug in hybrid vehicle. The vehicle routinely displays 'Electric Temporarily Unavailable'. When it happens, I press the accelerator and the vehicle does not respond; there is a delay of several seconds with little or no power before the gas engine engages. This is a serious safety hazard — the loss of power is sudden and unpredictable, and the delay leaves me unable to accelerate when merging or pulling into traffic. The condition is reproducible and began after the 68C recall software update. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68C recall that affects 350,000 Jeep Wrangler 4xe and Grand Cherokee 4xe. I have taken the vehicle to the dealer multiple times; each visit results in 'no codes found' and 'operating as designed,' and it has not been repaired. Jeep does not respond to customer complaints or requests for clarification.
Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
In Highway speeds the death Wobble is uncontrollable. To the point my daughters in the back got scared and cried thinking we would crash. I take to jeep and they told me nothing was wrong. They lied to me.
I have had multiple issues and repairs completed including two recalls for the battery. Two repairs to the flapper in ac system and damper in front end replaced under 24000 miles. I have had two radios and amp replaced and now need another being it does the same as before and never works when I try to use usb and over heats my phone, which the dealership has been non compliant with warranty being they either state I can’t duplicate or do not produce full history reports. I have had three dealership make repairs in the last 2 years and it is now approaching 36000 and they are aware of the reoccurring issues. I have been instructed not to charge in or near a my home but that is why I bought the hybrid for the electric as well. They keep stating they have no loaners and I would be without my vehicle for over two days just for diagnostics. They have had the jeep in the shop and stated the radio had turned itself on when Jeep was not on. There are definitely many electrical issues connecting these things and it is just being pushed off by Stellantis. Now there looks to be a stress crack in front windshield I am taking to a windshield company as there are no visible rock chips just crack from bottom 1/4 way up and running.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.
The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the defroster took longer than normal to defrost the windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling started at 50 MPH. No warning lights were illuminated. In addition, the contact stated that several times the vehicle shut off and needed to be jump-started. The contact stated that the vehicle became undriveable. The vehicle was taken to two separate dealers and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact's mother received notifications of NHTSA Campaign Number: 24V111000 (Visibility), 24V720000 (Electrical System), and 25V741000 (Electrical System); however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 57,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Vehicle demonstrates body panel corrosion, manufacturer refuses to correct issue
jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have any loaners as it was a 2 day job they would call to reschedule they did not and it blew up on the 27th of december
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “Check Engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. 😨) A few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.
two issues. the first involves shaking and veering which continues since the purchase and this is the fourth time i have had concerns with this. vehicle it shakes at any speed and violently if i dont let up off the gas. the second issue occured while driving on the 5 freeway with the speed control on and suddenly there was a loud boom thud sound behind the front seet like running over a tire or something, the vehicle began to slow i applie gas and noticed the panel radio etc all working but a message appeared to stop or pull over and park and restart; however when i looked down to see if was in gear and it was in D and blinking like it does in park assist. the screen also ramdomly swithche the view. vehicle is currently in the dealership.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.
Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owned a 2023 Jeep Wrangler. The contact stated that while her husband was driving through an intersection at 40 MPH, another driver ran a stop light and crashed into the front driver's side of the vehicle. The other driver's vehicle went underneath the contact's vehicle as the contact's back tires drove over the other driver's engine. The other driver admitted fault due to distracted driving. The contact stated that no air bags deployed inside the vehicle; however, the other vehicle did have the air bags deploy. The contact and her husband were seen by paramedics at the scene of the accident. The contact later sought treatment from her doctor, where an MRI was performed, which showed that the contact had suffered a concussion. The MRI also showed that the contact had suffered a traumatic brain injury, as white matter changes were found in her brain. In addition, the contact was informed that parts of her vertebrae were also damaged, which required surgery. The surgery involved a bone fusion of bone C5 to C6 and a disc replacement of bone C4 to C5. The contact mentioned she was a registered nurse for 25 years, and due to the severity of her injuries, she can no longer return to her profession. The contact's husband was also treated by his doctor for a dislocated right wrist. The injuries of the other driver were unknown if any; however her father, who was a police officer, picked her up from the scene of the crash. A police report was filed. As a result of the accident, the vehicle was totaled and was towed to an independent wrecking yard. The dealer nor the manufacturer had yet been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 17,000.
The contact owned a 2023 Jeep Wrangler. The contact stated while driving at 60 MPH and the vehicle hydroplaned and rolled over eight times. The contact stated that none of the air bags were deployed. In addition, the contact stated that the failure occurred while it was raining. The contact stated that his mother and his pets were passengers in the vehicle at the time. The contact sustained injuries were a dislocated left shoulder, a broken left index finger, a fractured right foot, a fractured rib, and a head injury which caused migraine headaches. The contact's mother sustained injuries were a fractured arm, a head injury, injuries to both feet and knees, and a chest injury that caused difficulty breathing. The contact and his mother received medical treatment at the scene of the crash. The contact stated that he and his passengers were transported to a nearby hotel. The contact stated that because of financial situations, they were unable to go to the local medical center for further treatment. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the message "Battery Charge, Switch to Park" displayed and the vehicle lost motive power and stalled. The contact stated that moments later, the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The local dealer was contacted, and an appointment was scheduled. The contact stated that the vehicle had previously experienced random jerking forward while coming to a stop. Additionally, the rear passenger’s side seat belt malfunctioned and needed to be replaced. The contact stated that the check warning engine light remained illuminated while driving. The fuel cap was replaced, and the failure was fixed. The failure mileage was 5,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I bought this Jeep brand new on 7/5/2025 at a dealership with 342 miles on it. The night of purchase, I noticed the fog lights did not work. The dealership had to replace all the wires to the fog lights. On the morning of 8/29/2025, while driving my vehicle between the speeds of 25 - 55 mph to work, the vehicle would shimmy for unknown reasons. Later that afternoon, while driving home from work on the interstate at approximately 60 mph, the vehicle began a severe shake (AKA death wobble). I was able to slow down and safely exit the interstate, but the vehicle did not stop the “death wobble” until it was at a near stop. I immediately called the dealership, and they are to inspect it first thing in the morning on 8/29/2025. This vehicle has not had any modifications or previous owners.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright position, a passenger could be thrown forward during a hard stop or collision, and cargo from the rear could strike occupants. The defect compromises the seat’s ability to restrain passengers and maintain structural stability in an accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .