RoadVitals

2003 Kenworth W900

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 11, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 16, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2003 Kenworth W900, most frequently naming the exterior lighting category. 6 safety recalls have been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V107000

POWER TRAIN:AUTOMATIC TRANSMISSION

Mar 16, 2007
4,592 units potentially affected
The defect: ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
The risk: IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
PACCAR INCORPORATEDManufacturer number 07KW3View on NHTSA.gov
04V174000

ELECTRICAL SYSTEM:WIRING

Apr 12, 2004
25 units potentially affected
The defect: CERTAIN TRUCKS EQUIPPED WITH EATON FULLER ULTRASONIC TRANSMISSIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK AND TRANSMISSION BRAKING EFFECT." THE CAB TRANSMISSION HARNESS COULD HAVE BEEN INCORRECTLY WIRED DURING PRODUCTION INSTALLATION.
The risk: THIS COULD CAUSE THE NEUTRAL START FEATURE OF THE TRANSMISSION TO DISABLE ALLOWING THE VEHICLE TO START IN GEAR INCREASING THE POTENTIAL FOR A CRASH.
The remedy: DEALERS WILL REPAIR THE CONNECTIONS IN THE WIRING HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN ON MAY 7, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
PACCAR INCORPORATEDManufacturer number 04KW1View on NHTSA.gov
03V285000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 5, 2003
117 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS, THE MAIN CAB WIRING HARNESS WAS INCORRECTLY CONNECTED TO THE 50 AMP CIRCUIT BREAKER INSTEAD OF THE 135 AMP BREAKER.
The remedy: DEALERS WILL INSPECT THE VEHICLES AND THE WIRING WILL BE CORRECTED IF NECESSARY. OWNER NOTIFICATION BEGAN SEPTEMBER 16, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
PACCAR INCORPORATEDManufacturer number 03KW7View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Mar 11, 2004

WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THIS FORCED THE DRIVER TO PULL OFF THE ROAD BECAUSE THE LACK OF VISIBILITY. CONSUMER CONTACTED THE DEALERSHIP, AND MECHANIC DETERMINED THAT HEADLIGHT WIRING MELTED. *AK

NHTSA ID
10062929
Incident
May 15, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-160

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

DOR-W5T2V-01

EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER

This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could cause them to break. Breaking of the alignment pins or knob could prevent adjustment of the climate control system.

32-015

ELECTRICAL SYSTEM

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

32-016

EQUIPMENT

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

01-075

ENGINE AND ENGINE COOLING

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

TIB-13-040

SUSPENSION:MULTIPLE AXLE

KENWORTH: SOME TRUCKS FAILED TO MEET COMPANY STANDARDS FOR AIR VOLUME LIFT AXLE AND THE COMPANY WILL INCREASE AIR VOLUME FOR WORTHWHILE IMPROVEMENT TO EXCEED GOVERNMENT FMVSS 121. MODEL T800, W900. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth W900 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023040—
2022240—
2021130—
2020060—
2019070—
2018090—
2017060—
20160110—
2015090—
2014090—
2013070—
2012080—
20110100—
2010090—
20090171—
20081202—
20072173—
20061111—
2005290—
20042120—
2003Viewing160—
2002140—
2001190—
2000790—
19993100—
1998360—
1997150—
1996060—
1995120—
1994110—
1991010—
1990000—
1989000—
1988000—
1987000—
1986000—
1983110—
1982010—
1978020—
1977010—
1976010—
1975010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.