RoadVitals

2022 Kenworth W900

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 7, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 26, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2022 Kenworth W900, most frequently naming the steering category. 4 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V717000

SEAT BELTS

Oct 26, 2023
3,841 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
The risk: An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
The remedy: Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.
PACCAR IncorporatedManufacturer number 23KWKView on NHTSA.gov
22V547000

STEERING

Jul 28, 2022
47,500 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
The risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
The remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
PACCAR IncorporatedManufacturer number 22PBE, 22KWEView on NHTSA.gov
21V546000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Jul 20, 2021
6,916 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.
The risk: Inoperative windshield defrost may reduce driver visibility, increasing the risk of a crash.
The remedy: Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.
PACCAR IncorporatedManufacturer number 21KWEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Apr 7, 2023
Crash reported2 injuries reported

Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.the front sterring sytem and tires were demolishes as was the roof of truck. My team member driver suffered 9 fracured ribs and still has complications most everyday Truck had post accident report by az dept of public saftey #3 on that report says missing or defective part.

NHTSA ID
11515902
Incident
Oct 4, 2021
Steering
Filed Jul 12, 2022
Crash reported

2022 KENWORTH W900. CONSUMER STATED THAT WHILE DRIVING VEHICLE BEGAN TO VIBRATE AND STEERED TO THE LEFT ON ITS OWN. THE CONSUMER STATED THE VEHICLE CRASHED INTO A WALL BARRIER.

NHTSA ID
11473546
Incident
Jul 12, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

E311

ENGINE

The PACCAR Powertrain Prognostics Webcast video link has been removed. It will be included with updated information at a later date.

E311

ENGINE

Kenworth - The Warranty section has been updated to include Peterbilt-specific SRT codes for cross-division repair filing.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

43-087

ENGINE

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

22KWE/PBE

STEERING

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.

45-070

ENGINE

Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth W900 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023040—
2022Viewing240—
2021130—
2020060—
2019070—
2018090—
2017060—
20160110—
2015090—
2014090—
2013070—
2012080—
20110100—
2010090—
20090171—
20081202—
20072173—
20061111—
2005290—
20042120—
2003160—
2002140—
2001190—
2000790—
19993100—
1998360—
1997150—
1996060—
1995120—
1994110—
1991010—
1990000—
1989000—
1988000—
1987000—
1986000—
1983110—
1982010—
1978020—
1977010—
1976010—
1975010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.