RoadVitals

2017 Kenworth W900

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Feb 23, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Kenworth W900. 6 safety recalls have been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V145000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Feb 23, 2024
936 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
The remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
PACCAR IncorporatedManufacturer number 24KWDView on NHTSA.gov
20V199000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Apr 6, 2020
460,515 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
PACCAR IncorporatedManufacturer number 20pbc AND 20KWBView on NHTSA.gov
18V657000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Sep 21, 2018
48,896 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
PACCAR IncorporatedManufacturer number 18E081View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

E311

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

E304

CARB Chassis Update - Chassis list updated with 5 KW and 31 PB additional chassis.

45-070

ENGINE

Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

24KWD

SERVICE BRAKES

SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.

24KWD

SERVICE BRAKES, AIR

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 “Air Brake Systems”. This bulletin will be updated when repair parts and procedures are available.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth W900 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023040—
2022240—
2021130—
2020060—
2019070—
2018090—
2017Viewing060—
20160110—
2015090—
2014090—
2013070—
2012080—
20110100—
2010090—
20090171—
20081202—
20072173—
20061111—
2005290—
20042120—
2003160—
2002140—
2001190—
2000790—
19993100—
1998360—
1997150—
1996060—
1995120—
1994110—
1991010—
1990000—
1989000—
1988000—
1987000—
1986000—
1983110—
1982010—
1978020—
1977010—
1976010—
1975010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.