RoadVitals

2023 Kenworth W900

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 26, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Kenworth W900. 4 safety recalls have been issued covering this model year; and 17 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V717000

SEAT BELTS

Oct 26, 2023
3,841 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
The risk: An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
The remedy: Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.
PACCAR IncorporatedManufacturer number 23KWKView on NHTSA.gov
22V782000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Oct 18, 2022
79 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 348, 367, 389, 548, 567, and Kenworth T370, T480, T800, T800B, T880, W900B, and W990 vehicles. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
The risk: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
The remedy: Dealers will replace both tie rod clamps, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBJ and 22KWJ.
PACCAR IncorporatedManufacturer number 22PBJ and 22KWJView on NHTSA.gov
22V631000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Aug 17, 2022
1,601 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.
The risk: An unexpected engine stall can increase the risk of a crash.
The remedy: Dealers will replace the ECM, free of charge. Owner notification letters are expected to be mailed October 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22KWG and 22PBG.
PACCAR IncorporatedManufacturer number 22KWG and 22PBGView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

43-087

ENGINE

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

22KWE/PBE

STEERING

Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.

45-070

ENGINE

Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

43-076

FUEL/PROPULSION SYSTEM

Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.

24KWD

SERVICE BRAKES

SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth W900 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023Viewing040—
2022240—
2021130—
2020060—
2019070—
2018090—
2017060—
20160110—
2015090—
2014090—
2013070—
2012080—
20110100—
2010090—
20090171—
20081202—
20072173—
20061111—
2005290—
20042120—
2003160—
2002140—
2001190—
2000790—
19993100—
1998360—
1997150—
1996060—
1995120—
1994110—
1991010—
1990000—
1989000—
1988000—
1987000—
1986000—
1983110—
1982010—
1978020—
1977010—
1976010—
1975010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.