RoadVitals

2018 Keystone Montana High Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 15, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Keystone Montana High Country, most frequently naming the other / unspecified and suspension categories. 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSuspension
Filed Jan 15, 2020

MY 2018, KEYSTONE MONTANA HIGH COUNTRY 385BR HAD LESS THAN 3000 MILES WHEN THE LEFT FRONT TIRE HAD SEPARATION EXPOSING THE STEEL BELT. THE TIRES WERE RAINER TIRES F RATED FOR A UNIT WITH A GVWR OF 16K LBS. I ONLY CARRY 800 POUNDS OF CARGO IN THE UNIT. I REPLACED THE TIRES WITH G RATED TIRES, AND HAD THE ALIGNMENT CHECKED. I DISCOVERED THAT THE FRONT AXLE HANGERS INSTALLED BY LIPPERT WERE OUT OF ALIGNMENT ALONG WITH THE FRONT AXLE MADE BY DEXTER TOED IN. THE REAR AXLE ALSO TRACKS TO THE RIGHT. AT THIS POINT LIPPERT HAS REPLACED THE AXLE HANGERS, AND WE ARE WAITING ON A NEW FRONT AXLE. HOWEVER, I NOTICE A SIGNIFICANT NUMBER OF KEYSTONE OWNERS SUFFERING PREMATURE TIRE FAILURES, MOST OF WHICH OCCURRED IN MOTION. 90 PERCENT OF THE ONES I HAVE HEARD OF OCCURRED WITH LOW MILEAGE ON THE UNITS. I BELIEVE IT IS A COMBINATION OF UNDERRATED TIRES, WITH MISALIGNMENT OF AXLES AND HANGERS. THERE DOESN'T APPEAR TO BE ANY QUALITY INSPECTION BY KEYSTONE ON COMPONENT PARTS PRIOR TO ASSEMBLY. WE WERE FORTUNATE TO DISCOVER THE TIRE DEFAULT WHEN WE ARRIVED AT OUR DESTINATION ON 8/23/19 AS OF THIS DATE THE UNIT HAS BEEN OUT SERVICE WAITING FOR ALL ALIGNMENT REPAIRS UNDER WARRANTY.

NHTSA ID
11299553
Incident
Aug 23, 2019
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-191007

EQUIPMENT; STRUCTURE

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

KSB-191007

EQUIPMENT; STRUCTURE

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana High Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022020—
2021220—
2020200—
2019310—
2018Viewing100—
2015210—
2014111—
2013111—
2011140—
2010130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.