RoadVitals

2005 Keystone Sprinter

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 10, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2005 Keystone Sprinter, most frequently naming the tires & wheels, body & structure and other / unspecified categories. 4 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels440.0%
  • Body & structure330.0%
  • Other / unspecified220.0%
  • Suspension110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 17, 2008
161,250 units potentially affected
The defect: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-111View on NHTSA.gov

WHEELS:RIM

Sep 23, 2005
834 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES EQUIPPED WITH TREDIT 16" CHROME WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.
The risk: THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.
The remedy: KEYSTONE IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE WHEELS REPLACED. THE RECALL BEGAN ON FEBRUARY 15, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.
KEYSTONE RV COMPANYManufacturer number 05-060View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE05022ClosedPreliminary Evaluation

CRACKED OR BROKEN WHEELS

Opened May 4, 2005
Closed Sep 26, 2005

IN RESPONSE TO THE PRODUCT FAILURES THAT PROMPTED ODI TO INITIATE INVESTIGATION PE05-022, KEYSTONE RV HAS FILED TWO DEFECT NOTICES (1) 05V-201 ON MAY 5, 2005 TO ADDRESS 174 MODEL YEAR 2006 CAMBRIDGE VEHICLES AND (2) 05V-424 ON SEPTEMBER 22, 2005 TO ADDRESS 834 MODEL YEAR 2005 AND 2006 MOUNTAINEER, COUGAR, SPRINTER, AND TAIL-GATOR MODEL VEHICLES.BOTH CAMPAIGNS PROPOSE TO REPLACE CERTAIN 16 CHROME PLATED STEEL WHEELS THAT WERE INSTALLED AS ORIGINAL EQUIPMENT IN THESE VEHICLES.TREDIT TIRE, KEYSTONE RV'S SUPPLIER OF TIRE AND WHEEL ASSEMBLIES, HAD INVESTIGATED THE REASONS FOR THE CRACKED AND BROKEN WHEELS, DETERMINED THE CAUSES, AND NOTIFIED KEYSTONE AND ODI (05E-051) OF THEIR FINDINGS IN AUGUST-SEPTEMBER, 2005.KEYSTONE RV HAS REPORTED FIVE INCIDENTS OF WHEEL CRACKS IN 2004 AND 2005 MODEL YEAR MONTANA BIG SKY FIFTH WHEEL VEHICLES. THESE REPORTS INDICATE THAT CERTAIN VEHICLES MANUFACTURED PRIOR TO MARCH 2005 MAY ALSO BE EXPERIENCING CRACKED, BROKEN, OR LEAKING WHEELS.ACCORDINGLY, ODI WILL EVALUATE WHETHER ADDITIONAL ACTIONS APPEAR TO BE WARRANTED FOR WHEELS INSTALLED IN KEYSTONE RV VEHICLES MANUFACTURED PRIOR TO MARCH 2005 AND NOT ADDRESSED BY CAMPAIGN O5V-201 OR 05V-424.

WHEELS:HUBCAP/COVERLed to recall 05V201000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Feb 10, 2009

2005 KEYSTONE SPRINTER COPPER CANYON RV AND DOMETIC REFRIGERATOR RECALL. CONSUMER STATES THAT DOMETIC WILL NOT REIMBURSE FOR THE REPAIR ON THE REFRIGERATOR. *NJ AMMONIA HAD LEAKED FROM A CRACKED WELD. THE CONSUMERS REIMBURSEMENT CLAIM WAS DENIED BECAUSE THE REPAIRS WERE NOT MADE WITHIN THE SPECIFIED TIME FRAME AND THE WARRANTY HAD ALSO EXPIRED. *JB

NHTSA ID
10258970
Incident
Nov 30, 2008
Other / unspecified
Filed Jun 23, 2008

TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT HEARD A LOUD BANG OR POP AND DISCOVERED THAT THE REFRIGERATOR RUPTURED. HE WENT TO INVESTIGATE THE CAUSE OF THE SOUND AND NOTICED AMMONIA LEAKING FROM THE VEHICLE. THE DEALER STATED THAT THERE WAS A MASSIVE RECALL, AND ADVISED THE CONTACT TO UNPLUG THE REFRIGERATOR AND SHUT OFF THE GAS. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT REPAIR IT UNDER THE RECALL. THE CONTACT WOULD HAVE TO COVER THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10232042
Incident
Jun 8, 2008
Tires & wheels
Filed Oct 10, 2007

SPARE TIRE ON OUR TRAVEL TRAILER HAS NEVER BEEN USED. MY HUSBAND WAS WORKING OUTSIDE AND HEARD A LARGE BOOM. THE SPARE TIRE ON THE SPARE TIRE HOLDER OF THE CAMPER HAD EXPLODED LEAVING A LARGE HOLE IN THE TIRE. WE ARE NOW VERY CONCERNED ABOUT THE TIRES ON THE TRAILER. IF THEY EXPLODE WHILE WE ARE IN ROUTE TO A CAMPGROUND IT COULD CAUSE SERIOUS DAMAGE TO OUR TRAILER AND POSSIBLE CAUSE AN ACCIDENT. YOUR COMPLAINT INFORMATION SITE DOES NOT LIST THE TIRE ON OUR CAMPER. IT IS A MISSION TIRE ST 205 75 R 15 DOT 4YB3 TC108 MHO 402-07. *JB

NHTSA ID
10205384
Incident
Oct 10, 2007
Tires & wheels
Filed Aug 22, 2007
Crash reported

TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT INCLUDE THE BRACE PLATES THAT WERE NEEDED TO CONNECT TO THE CAPTURE PLATE OF THE SUPER GLIDER HITCH. AS A RESULT, THE TRAILER BECAME UNHITCHED WHILE IN MOTION AND CAUSED A CRASH. AN INSPECTION REVEALED THAT THE BOLTS THAT WERE REQUIRED FOR THE VEHICLE WERE NEVER PLACED ON THE TRAILER. THE MANUFACTURER STATED THAT THE DEALER SHOULD HAVE AUTOMATICALLY INSTALLED THIS KIT, BUT THEY DID NOT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

NHTSA ID
10200475
Incident
Aug 1, 2007
Tires & wheels
Filed Aug 22, 2007

TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE VEHICLE HAS MISSION LOADMAX RADIAL (NA), SIZE ST 205/75/R15 TIRES. THE TIRES WERE MANUFACTURED IN TAIWAN. THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE DEFECTIVE. ONE OF THE TIRES BLEW OUT WHILE DRIVING. THE FAILURE CAUSED DAMAGE TO THE UNDERBELLY OF THE VEHICLE'S INSULATION. HE SENT THE TIRES BACK AND RECEIVED REPLACEMENTS. THE SECOND TIRE, WHICH WAS THE SPARE TIRE, SUSTAINED TREAD SEPARATION AND THE THIRD TIRE HAD A BUBBLE ON THE SIDEWALL. SINCE THE INITIAL FAILURE, HE REPLACED THE TIRES WITH THOSE FROM THE SAME MANUFACTURER, HOWEVER, FOR SAFETY PRECAUTIONS, HE HAS REPLACED THOSE TIRES WITH ONES FROM A DIFFERENT MANUFACTURER. THE TIRE AND VEHICLE FAILURE MILEAGES WERE 2,500 AND THE VEHICLE CURRENT MILEAGE WAS 5,000. NO OTHER VEHICLE INFORMATION WAS PROVIDED.

NHTSA ID
10200471
Incident
Jul 9, 2007
Mileage
2,500 mi
Body & structureSuspensionTires & wheels
Filed Mar 9, 2007

TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER, AND THEY ADVISED HIM THE CAUSE OF THE PROBLEM WAS DUE TO THE TRAILER BEING OVERLOADED, WHICH CAUSED THE SPRINGS TO BEND. THE VEHICLE CURRENTLY HAD 2000 MILES. *AK THE CONSUMER FEELS THAT THE ISSUE WITH THE SPRINGS IS A FACTORY DEFECT AND WOULD LIKE TO BE REIMBURSED, THE CONSUMER PROVIDED ALL INVOICES. UPDATE 4/27/07*TR

NHTSA ID
10184618
Incident
Aug 1, 2006
Mileage
2,000 mi
Body & structure
Filed Aug 27, 2006

THERE ARE MANY FAILURES DUE TO BAD CHASSIS DESIGN, THE LIPPERT FRAMES ON FIFTH WHEEL TRAILERS ARE CRACKING AND POSE A HUGE SAFETY ISSUE. *JB

NHTSA ID
10166639
Incident
May 29, 2006
Body & structure
Filed Mar 7, 2006

DT*: THE CONTACT STATED WHILE DRIVING 60MPH ON THE HIGHWAY, THE TRAVEL TRAILER SWAYED FROM SIDE TO SIDE. THE TRAILERS STRUCTURE WAS INSPECTED BY A SERVICE DEALER, BUT THE DEALER WAS UNABLE TO DETERMINE WHY THERE WERE SUCH POOR STABILITY AND NO REPAIRS WERE MADE.

NHTSA ID
10152110
Incident
Mar 7, 2006

Compare model years

Complaint and recall counts across every year of this model

Keystone Sprinter by model year
YearComplaintsRecallsInvestigationsIssue Index
2022020
2021020
2020110
2019220
2018010
2017110
2016030
2015130
2014010
2013210
2012110
2011140
2010120
2009120
2008420
2007530
2006231
2005Viewing841
2004930
2003120
2002510
2001020
2000010
1999010
1998310
1997110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.