RoadVitals

2009 Keystone Sprinter

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 18, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2009 Keystone Sprinter, most frequently naming the steering category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

EXTERIOR LIGHTING

Jul 31, 2008
2,990 units potentially affected
The defect: KEYSTONE IS RECALLING 2,990 MY 2008 EVEREST, MY 2008-2009 HORNET, LAREDO, SPRINTER AND OUTBACK LOFT FIFTH WHEEL AND TRAVEL TRAILERS FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108 "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE INTERMEDIATE SIDE MARKER LIGHTS ARE MISSING.
The risk: PULLING A VEHICLE AT NIGHT WITHOUT THE PROPER SIDE MARKER LIGHTING INCREASES THE RISK OF OTHER MOTORISTS NOT BEING ABLE TO SEE THE VEHICLE AND COULD POSSIBLY RESULT IN A CRASH.
The remedy: DEALERS WILL INSTALL THE MISSING SIDE MARKER LIGHTS FREE OR CHARGE. THE RECALL BEGAN ON AUGUST 12, 2008. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-110View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Jun 18, 2009

TL*THE CONTACT OWNS A 2009 KAUFMAN GBWR TRAILER (NA). WHEN PULLING THE EMPTY TRAILER AT 40 MPH, IT SWAYS ABNORMALLY AND CAUSES THE CONTACT TO ALMOST LOSE CONTROL. THE MANUFACTURER WAS NOTIFIED AND THE DEALER MADE ADJUSTMENTS. THE TECHNICIAN STATED THAT THE TRAILER HAS NEGATIVE TON WEIGHT. THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA ID
10274244
Incident
Jun 16, 2009

Compare model years

Complaint and recall counts across every year of this model

Keystone Sprinter by model year
YearComplaintsRecallsInvestigationsIssue Index
2022020
2021020
2020110
2019220
2018010
2017110
2016030
2015130
2014010
2013210
2012110
2011140
2010120
2009Viewing120
2008420
2007530
2006231
2005841
2004930
2003120
2002510
2001020
2000010
1999010
1998310
1997110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.