RoadVitals

2007 Keystone Sprinter

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 8, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2007 Keystone Sprinter, most frequently naming the tires & wheels, body & structure and suspension categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels360.0%
  • Body & structure120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
08V325000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 17, 2008
161,250 units potentially affected
The defect: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-111View on NHTSA.gov
07V286000

WHEELS

Jun 25, 2007
995 units potentially affected
The defect: CERTAIN FIFTH WHEEL TRAILERS BUILT WITH 16" STEEL WHEELS MAY LEAK AT THE VALVE STEM DURING INFLATION OR WHEN CHECKING THE AIR PRESSURE DUE TO IMPROPER SEATING OF THE VALVE STEM. SOME MODELS HAVE ALUMINUM WHEELS WITH A STEEL SPARE AND ONLY THE SPARE IS AFFECTED. INDICATION OF THE DEFECT OCCURS WHEN APPLYING SIDEWAYS PRESSURE TO THE VALVE STEM (SUCH AS CHECKING THE TIRE PRESSURE). AIR WILL LEAK THROUGH THE VALVE HOLE IN THE RIM.
The risk: CONTINUING TO PULL A VEHICLE WITH IMPROPERLY INFLATED TIRES WILL RESULT IN POOR VEHICLE HANDLING AND INCREASED RISK OF PROPERTY DAMAGE AND A A VEHICLE CRASH COULD OCCUR IF THE TIRE FAILS AS A RESULT OF UNDER-INFLATION.
The remedy: DEALERS WILL REPLACE THE SNAP-IN VALVE STEM WITH A BOLT-IN VALVE STEM. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 07-083View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jul 8, 2015

TL* THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. WHILE DRIVING AT 65 MPH, THE REAR AXLE FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE'S REAR AXLE WAS REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WELDING FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10732683
Incident
May 21, 2015
Body & structure
Filed Jun 18, 2010

TL* THE CONTACT OWNS A 2007 KEYSTONE COPPER CANYON RV. THE CONTACT NOTICED THAT THE BOX KING PIN BEGAN TO FRACTURE FROM THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT BEAM OF THE FRAME WAS BEING REPLACED. IN ADDITION, THE CONTACT NOTICED THAT THE SIDE GLASS DOORS WOULD NOT CLOSE PROPERLY. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. UPDATED 08/24/10. *LJ UPDATED 09/28/10

NHTSA ID
10339061
Incident
May 25, 2010
Tires & wheels
Filed Mar 21, 2010

THIS PAST SUMMER I HAD 1 MISSION TIRE BLOWOUT IT DID OVER $500.00 DAMAGE TO MY 2006 COPPER CANYON 5TH. WHEEL MISSION TOLD ME TO SEND PICTURES AND REPLACEMENT COST AND THEY WOULD PAY ME. WHEN I TRIED TO COLLECT THEY NOW SAID I NEEDED THE TIRE. IT WAS TO LATE IT WAS ALREADY THROWN OUT NOW WHEN CHECKING TRAILER READY FOR A TRIP ANOTHER TIRE HAD BUBBLE IN TREAD AND SIDE WALL. THIS TIRE HAS ABOUT 300 MILES MORE THEN THE OTHER ONE WHICH HAD ABOUT 3500 MILES ON IT. THEY ARE KEPT AT 85LBS. *TR

NHTSA ID
10321295
Incident
Jul 27, 2009
Mileage
3,500 mi
Tires & wheels
Filed Dec 9, 2008

TL*THE CONTACT OWNS A 2007 SPRINTER COPPER CANYON. THE CONTACT STATED THAT THE AIR VALVES IN 3 OF THE 4 TIRES ALLOWED AIR TO LEAK OUT OF THE TIRES. HE LOST APPROXIMATELY 30 LBS OF AIR DUE TO THE DEFECTIVE TIRE VALVES. HE TOOK THE TRAILER TO A TIRE SHOP TO HAVE THE VALVES EXCHANGED FOR NEW ONES. HE DISCOVERED A RELEVANT RECALL IN A MAGAZINE; HOWEVER, HIS MODEL WAS NOT INCLUDED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 12/30/08 *CN UPDATED 01/02/09.*JB

NHTSA ID
10251196
Incident
Nov 12, 2008
Mileage
2,000 mi
Tires & wheels
Filed Oct 15, 2007

TL*THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. THE VEHICLE HAS MILESTAR M633, SIZE ST225/75D15D TIRES (NA). UPON INSPECTION OF THE TIRES, THE CONTACT NOTICED THAT TWO TIRES WERE CRACKED ACROSS THE TREAD. THE THIRD TIRE WAS NOT CRACKED, BUT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. THE CONTACT COULD NOT REMEMBER WHICH TIRE HAD WHAT FAILURE. THE VEHICLE WAS DRIVEN 200 MILES AT 65 MPH BEFORE HE NOTICED THE FAILURE. THE ROAD CONDITIONS WERE NORMAL. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 2,500. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 01/02/08.*LJ

NHTSA ID
10205685
Incident
Sep 7, 2007

Compare model years

Complaint and recall counts across every year of this model

Keystone Sprinter by model year
YearComplaintsRecallsInvestigationsIssue Index
2022020—
2021020—
2020110—
2019220—
2018010—
2017110—
2016030—
2015130—
2014010—
2013210—
2012110—
2011140—
2010120—
2009120—
2008420—
2007Viewing530—
2006231—
2005841—
2004930—
2003120—
2002510—
2001020—
2000010—
1999010—
1998310—
1997110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.