BrakesEngine
Filed Apr 24, 2026
The contact owns a 2013 Kia Soul. The contact stated that the vehicle spontaneously caught fire while parked unattended at 3 am. All the warning lights were illuminated prior to the failure, and the vehicle was undrivable. The contact had received the recall notification letter for NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). There were no reported injuries, police report, or crash. The fire department was called and extinguished the fire. The vehicle was towed to the scrap yard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 265,000.
- NHTSA ID
- 11733591
- Incident
- Apr 8, 2026
- Mileage
- 265,000 mi
The contact owned a 2013 Kia Soul. The contact stated that while the vehicle was parked at night, the neighbor knocked on the door approximately 4:00 AM in the morning to alert the contact that the vehicle was on fire in the driveway. The contact went outside and saw that the front of the vehicle was on fire. The contact believed that the fire had started in the engine compartment. The contact stated that the neighbor was already attempting to put out the fire with a gardening hose. The contact and the neighbor attempted to extinguish the fire; however, the flames spread throughout the vehicle and destroyed the vehicle. The Fire Department was called and was able to extinguish the fire. The contact stated that the vehicle was considered totaled due to the extensive damages on the outside and inside the vehicle. The contact also stated that the fire caused damages to the front of another vehicle that was parked nearby. A Police report was filed but the report number was not provided to the contact. There were no injuries sustained, and no medical attention was needed. The contact stated that the vehicle remained in the driveway. The contact was notified by the insurance provider that there was possibly a recall listed on the vehicle for a similar failure and to report the failure to the NHTSA Hotline. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
- NHTSA ID
- 11701256
- Incident
- Nov 21, 2025
- Mileage
- 200,000 mi
On 10/23/25, my car caught fire due to the ABS module.
- NHTSA ID
- 11695348
- Incident
- Oct 23, 2025
Body & structureBrakesDriver assistance
Filed Oct 13, 2025
Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.
- NHTSA ID
- 11693140
- Incident
- Oct 9, 2025
BrakesOther / unspecified
Filed Sep 22, 2025
The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the tire and the nut snaps off.
- NHTSA ID
- 11688787
- Incident
- Sep 13, 2025
BrakesEngine
Filed Aug 13, 2025
The contact owned a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 19V120000 (Engine, Engine and Engine Cooling) and NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her son was driving at 60 MPH, an abnormal sound was heard coming from underneath the vehicle. The contact's son was able to pull over to the side of the road. No warning lights were illuminated. The contact stated her son exited the vehicle and noticed flames were emitting from underneath the vehicle. A passerby pulled over and helped the contact's son move the vehicle. The vehicle extinguished itself. No injuries were reported. The air bags did not deploy. The contact stated that her son called her, and she and the contact's brother went to the site of the accident. The contact's brother checked underneath the vehicle and picked off the pieces that were on the ground. The contact's brother noticed that a rod had detached and gone through the motor, which created a hole in the motor. The vehicle was towed to the dealer. The dealer confirmed that the bearing rod detached and damaged the engine. The dealer contacted the manufacturer and tried to order a new engine. However, KIA declined and advised the dealer not to repair the vehicle. The vehicle was towed to the residence. The vehicle remained at the residence unrepaired. Two months later, the contact sold the vehicle. The manufacturer was notified of the failure and offered no assistance. The insurance company was not notified. The failure mileage was unknown.
- NHTSA ID
- 11680410
- Incident
- Aug 11, 2024
BrakesEngine
Filed Apr 4, 2025
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her daughter was driving 50 MPH, the vehicle hesitated and lost motive power. No warning light was illuminated. The contact's daughter was able to coast to the side of the road. The contact stated that there was a fuel burning odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
- NHTSA ID
- 11652860
- Incident
- Jun 13, 2022
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11637923
- Incident
- Sep 25, 2023
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11631258
- Incident
- Sep 25, 2023
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that the contact should schedule an appointment for the vehicle to be inspected then the contact had to schedule a second appointment when the parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11629286
- Incident
- Dec 6, 2024
The contact owns a 2013 Kia Soul. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.
- NHTSA ID
- 11627925
- Incident
- Oct 14, 2024
BrakesEngine
Filed Nov 4, 2024
The contact owns a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (Service Brakes, Hydraulic) and 19V120000 (Engine, Engine and Engine Cooling); however, the dealer declined to repair the vehicle. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 MPH, the vehicle vibrated and then stalled. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted, and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 188,028. Parts distribution disconnect.
- NHTSA ID
- 11623409
- Incident
- Oct 14, 2024
- Mileage
- 188,028 mi
BrakesElectrical
Filed Oct 30, 2024
The contact owns a 2013 Kia Soul. The contact stated that the vehicle was parked and unoccupied in a carport when it suddenly caught fire near the engine compartment. The fire had expanded and caused damage to the entire garage near the carport and 2 other vehicles and a motorcycle inside the garage. The fire department arrived and extinguished the fire. A fire report was filed and the origin was an electrical issue. The vehicle was towed and identified as totaled. There were no injuries sustained. A dealer was not contacted. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics), after the vehicle fire. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
- NHTSA ID
- 11622661
- Incident
- Oct 15, 2024
- Mileage
- 110,000 mi
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number 23V652000 (Service Brakes, Hydraulic). The contact called the dealer to schedule an appointment for the recall repair and the appointment was set for September 2024. The vehicle was taken to the dealer; however, the dealer informed the contact that the fuse needed to be ordered to perform the repair. The vehicle was not repaired. The manufacturer was notified of the issue. The contact was advised by the manufacturer that the dealer would receive the part overnight to attempt the recall repair; however, the dealer later informed the contact that although they had received the fuse, they would not be able to schedule the repair until December 2024. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11616737
- Incident
- Nov 13, 2023
See attached document for complaint.
- NHTSA ID
- 11616567
- Incident
- Aug 26, 2024
See attached document for complaint
- NHTSA ID
- 11608160
- Incident
- May 8, 2024
BrakesEngine
Filed Aug 12, 2024
The contact owns a 2013 Kia Soul. The contact stated that after driving the vehicle, thirty minutes later, the vehicle was parked in the driveway unattended and caught fire. There were no warning lights illuminated. The vehicle was burned from the engine to the door panel. There were no reported injuries, air bag deployment, or police report. The fire department extinguished the fire. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic,). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.
- NHTSA ID
- 11607896
- Incident
- Aug 11, 2024
- Mileage
- 150,000 mi
BrakesEngine
Filed Jul 9, 2024
Gas peddle gets very touchy before incident. RPMs spike to 3-4K, unable to stop car. Brakes do not work. Brakes get very hard and high brake peddle. Have to put the car in neutral, pull over, turn car off, put in park. Let car sit for a few minutes. Start car, something must reset because car is back to normal. My regular mechanic was unable to resolve, therefore took to dealer. $3500 later, the car is currently at the dealer for the 4th time trying to resolve. Very dangerous due to the car acceleration and inability to stop!! Has been happening for approx. 4 years. Started out happening once or twice per year, then increased to 4 times in one day. Did not happen for 5 months after brake booster was replaced in January 2024. Most recent incident 7-3-24
- NHTSA ID
- 11600431
- Incident
- Jul 3, 2024
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that scheduling for the recall repair would start in October 2024. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11596428
- Incident
- Jun 21, 2024
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11594762
- Incident
- Jun 17, 2024
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11592692
- Incident
- Nov 1, 2023
BrakesEngine
Filed Jun 5, 2024
The contact owns a 2013 Kia Soul. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact stated that on another occasion, the vehicle started shuddering and jerking and almost stalled. The vehicle was taken to an independent mechanic who diagnosed a misfire and a failure in cylinder #4. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available.
- NHTSA ID
- 11592653
- Incident
- May 23, 2024
- Mileage
- 142,000 mi
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11591499
- Incident
- May 30, 2024
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11591306
- Incident
- May 15, 2024
BrakesEngine
Filed May 29, 2024
The contact owns a 2013 Kia Soul. The contact stated that the dealer had previously performed an unknown recall repair on the vehicle. The contact stated that after the repair, the vehicle stalled while driving on several occasions. The vehicle was able to restart but failed to exceed 25 MPH while driving. The check engine warning light was illuminated. The vehicle was towed to another dealer, Tameron Kia Westbank (1884 Westbank Expy, Harvey, LA 70058), where it was diagnosed that the engine was blown. The vehicle was not repaired. The vehicle was towed to the residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
- NHTSA ID
- 11591238
- Incident
- May 29, 2022
- Mileage
- 149,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.