2013 Kia Soul Driver assistance Problems

While driving my 2013 Kia Soul, it has turned off while I was sitting still several times this month. The RPM gauge has stopped working and than my vehicle would not drive, actually it was driving very slow and not getting enough power to go the normal speed. Also now my cruise control does not come on any longer. I took my vehicle to a Kia dealer, where they claimed that they could fix it, but than after I paid over $2000, they stated that they did not have the parts to fix my vehicle.

NHTSA ID

11696669

Incident

Oct 30, 2025

Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.

NHTSA ID

11693140

Incident

Oct 9, 2025

honor catalytic converter failure under manufacturer warranty which they refuse to honor after 90 days at the kia service center , and fail to replace the defective part

NHTSA ID

11635358

Incident

Jan 10, 2025

On Sunday l was driving my car and the car started making noise at green light when l try to press on the accurate to go forward to get to the green light. I try to get though the green light but the car shut off on me in the middle of the intersection. Started the car back up and try to accurate again but was only able move a little bit and get to the side of the road this is unsafe. I have had thj

NHTSA ID

11622416

Incident

Oct 27, 2024

Slow to accelerate abs light on Engine light on

NHTSA ID

11569046

Incident

Oct 19, 2023

Catalytic converter is going out. Although apparently there was no recall for MY car in particular but there has been a recall for the converter overheating and damaging the engine. Car no longer goes over 40 mph; meaning I can no longer use the freeway. Oil light comes on at least twice a month. Even after a oil change It comes right back on. Check engine light never goes off. Piston Rod is damaged which then contributes to a oil leak. This has been happening over a 6 month time span. I call myself fixing one thing then something else more detrimental breaks.

NHTSA ID

11511689

Incident

Sep 7, 2022

Mileage

237,205 mi

I was driving doing about 30 mph and hit a boulder and came to complete stop and my air bags did not deploy. And there is another feature vogue or on star that is spouse to call for help did not go off either.

NHTSA ID

11484541

Incident

Sep 14, 2021

Car wasn’t always turning over right away. When it would, sluggish acceleration meaning gas pedal to floor and slow acceleration. Could have caused major accident when crossing traffic or joining traffic. Car turned off when at busy intersection twice when idling. Could have caused to be rear ended. Auto shop cleaned terminal 6. Stated if happens again, go to Kia to have board replaced

NHTSA ID

11475593

Incident

Jul 19, 2022

Speed Control may have misfunctioned. I do not really know. When driving, the car randomly drops down to 5 mph and continues on its own at 5mph. The only way to stop is to turn off the engine. The car is not safe to drive This defect puts me at risk and all the cars following me at risk. This defect has not been independently verified but it is easy to reproduce. Check Engine was on due to problems with a multitude of engine sensors.

NHTSA ID

11473690

Incident

Jun 26, 2022

A COMPLAINT TO KIA CONSUMER AFFAIRS ADDRESSING CONCERNS AND ISSUES WITH MY 2013 KIA SOUL IN DECEMBER 2020. THE COMPLAINT WAS REGARDED TO EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE,VEHICLE STALLING AND SHUTTING DOWN COMPLETELY WHILE IN MOTION IN THE HIGHWAY AND FAULTY ENGINE PARTS. I INITIATED A 2ND COMPLAINT ABOUT SAME ISSUES IN JANUARY 2021. PRIOR TO ALL THIS IN 2019 KIA HAD A RECALL FOR ECU IN WHICH I STRONGLY THINK IS THE ONSET BEGINNING HOW ISSUES I CURRENTLY HAVE HAVE RESONATED INTO CURRENT ISSUES LEADING UP TILL (PRESENT). THIS YEAR 2021, I CALLED KIA CONSUMER ADDRESSING ISSUES BUT REP. STATED, THERE WERE NO ENGINE CAMPAIGNS OR RECALLS ISSUED AT THIS TIME AND INSISTED I CALL THE DEALERSHIP ABOUT ISSUES WITH THE VEHICLE. I CALLED THE KIA DEALERSHIP EXPLAINING TO THE SERVICE REP. AN INCIDENT HAD OCCURRED AS I'M DRIVING TO WORK WHILE IN MOTION IN ONGOING TRAFFIC UP A HIGHWAY MY CAR BEGIN TO STALL LIKE IN LIMP MODE AND LOSING POWERTRAIN IN THE ENGINE AND SHUT OFF COMPLETELY. WHILE THIS HAPPENED THE CHECK ENGINE LIGHTS WERE ILLUMINATED AS THE BATTERY LIGHT, OIL LIGHT AND THE CHECK ENGINE LIGHT WERE ON ALL AT THE SAME TIME. I TRIED TO START THE VEHICLE BUT WOULD NOT START. I CALLED FOR 911 ASSISTANCE FOR IMMEDIATE HELP DUE TO CAR SHUTTING OFF ON ME IN ONGOING TRAFFIC. THE STATE AGENT DID NOT COME IN TIME, SO DOT HAPPENED TO DRIVE PASSED AND SLOWED DOWN AND COME BACK TO HELP PUSH MY VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY TO SAFETY. EVENTUALLY, 911 AGENT CAME AND I EXPLAINED EVERYTHING TO HIM AS I CALLED FOR ROADSIDE ASST. TO COME AND TOW MY CAR TO THE NEAREST AUTO SHOP. I PHONE THE KIA DEALERSHIP THE SAME DAY OF THIS INCIDENT AND EXPLAINED EVERYTHING, KIA REP. SAID THAT'S BECAUSE YOU SHOW A RECALL OPEN ON YOUR VEHICLE AND NEED TO BRING THE VEHICLE IN FOR REPAIRS. ECU KNOCK SENSOR WAS TOLD BY SERVICE MGR. THIS WAS THE REASON CAR SHUT DOWN ON ME. DISAPPOINTED WITH KIA

NHTSA ID

11398420

Incident

Jan 21, 2021

Mileage

159,832 mi

THE ACCELERATION DROPS OUT AT ANY GIVEN POINT IN TIME. IT IDLES ROUGH. THE CHECK ENGINE LIGHT GOES ON AND OFF REGARDLESS OF ISSUES OCCURRING. PEDAL TO THE FLOOR I CAN'T GET MORE THAN 1400 RPMS AND ABOUT 7 MPH. THE DEALERSHIP HAS HAD MY CAR SEVERAL TIMES UNABLE TO FIND AN ISSUE AND THE ENGINE HAS BEEN REPLACED SINCE IT BLEW UP A YEAR AND A HALF OR SO AGO. EVERYTHING I'VE READ SEEMS LIKE THE CATALYTIC CONVERTOR IS FAILING

NHTSA ID

11389941

Incident

Jan 26, 2021

Mileage

81,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AS THE VEHICLE DECREASED IN SPEED. THE CONTACT VEERED TO THE EXIT RAMP IN ORDER TO EXIT THE HIGHWAY. THE CONTACT THEN ENTERED A GAS STATION AND WAITED FOR A COUPLE OF MINUTES BEFORE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL WHICH FAILED TO ACCELERATE THE VEHICLE PAST 50 MPH. THE VEHICLE THEN STALLED AS ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AN ODOR APPEARED FROM THE EXHAUSTED PIPE. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENTS, THEN TOWED FROM HER RESIDENT TO THE DEALER EVERGREEN KIA 9205 S WESTERN AVE, CHICAGO, IL 60643 (773) 779-4281 WHERE IT WAS DIAGNOSED THAT THE OIL CONSUMPTION DAMAGED THE PISTON RODS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ID

11377055

Incident

Oct 17, 2020

Mileage

103,000 mi

WELL THE FIRST ITEM IS THE DEALERSHIP TOLD ME THERE WAS A RECALL ON THE DRIVER SIDE PANEL DOOR. THE SECOND PROBLEM RIGHT LOW BEAM LIGHT HAS BEEN OUT NOW FOR ALMOST TWO YEARS I HAVE BEEN EVERYWHERE WE HAD SWITCHED BULBS WE HAVE TRACED WIRES EVERYTHING REPLACE THE RELAY STILL CAN I GET THAT TO WORK AND SOMETIMES HE DOES LUNDS HIGHWAY ROAD YOU HIT BUMPS ALL THE LIGHTS COME ON IN CAR IT IS SOME KIND OF ELECTRICAL SHORT IN A CAR SOMEWHERE

NHTSA ID

11318693

Incident

Sep 3, 2017

Mileage

95,000 mi

OLI LIGHT DOES NOT COME ON WHEN MY OIL IS LOW. MY 2013 KIA SOUL BURNS OIL QUICKLY HAD MY OIL CHANGED 2 WEEKS AGO CHECKED YESTERDAY THE DIP STICK WAS ALMOST DRY AT NOT TIME DID MY OIL LIGHT COME ON. MY STEERING WHEEL MAKES NOISE WHEN I MOVE LEFT OR RIGHT IT MAKES A CLICKING NOISE, STEERING WHEEL FEELS LIKES IT LOCKS AT TIME WHEN DRIVING ON THE HIGH WAY

NHTSA ID

11220774

Incident

Jun 14, 2019

THIS IS THE SECOND COMPLAINT BEING FILED REGUARDING THIS CAR. AFTER WE FILED THE FIRST COMPLAINT WE TOOK OUR CAR BACK INTO THE KIA DEALERSHIP FOR THE CHECK ENGINE LIGHT FLASHING. THEY SCANNED ENGINE AND DIDN'T FIND ANYTHING. THEY TOPPED OFF OUR OIL BECAUSE IT WAS HALF FULL. I JUST RECENTLY GOT MY OIL CHANGE DONE THERE 2,000 MILES AGO. ACCORDING TO THE OWNERS MANUAL IT SHOULD BE DONE EVERY 7,500 MILES. THE FOLLOWING DAY WE WERE DRIVING DOWN THE FREEWAY, PULLED OFF AT OUR EXIT AND SMELLED A HORRID LEAK BURNING/ ROTTEN EGG/ SULFUR SMELL. WE IMMEDIATELY PULLED OF THE ROAD AND CHECKED THE CAR FOR FLAMES. WE DIDN'T FIND ANY. I'M REALLY STARTING TO FEEL UNSAFE ABOUT BEING IN THIS VECHIEL.

NHTSA ID

11193553

Incident

Apr 2, 2019

Mileage

77,300 mi

WHEN I TRY TO USE MY CRUISE CONTROL IT DOES NOT WORK AND A SMELL OF WIRES BURNING.......CONCERNED OF THE POSSIBILITY OF A FIRE.....PLEASE ADVISE......THANKS (XXXXX). 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11192140

Incident

Jun 12, 2018

A COUPLE OF WEEKS AGO MY FACTORY RADIO SYSTEM STOPPED WORKING. SINCE THEN IT WILL COME ON BY ITSELF AND GO BACK OUT WITHOUT WARNING AND I AM UNABLE TO OPERATE IT IN ANY WAY OR TO CUT POWER ON OR OFF TO IT. A COUPLE OF DAYS AGO IT SMELLED LIKE IT WAS ON FIRE AND SMOKE CAME OUT OF IT THRU THE DASH BOARD AREA INSIDE OF THE VEHICLE. I IMMEDIATELY TURNED THE CAR OFF EXITED THE VEHICLE AND WAITED A FEW MINUTES. I THEN POPPED THE HOOD TO SEE IF THERE WAS SOMETHING ON FIRE AND DID NOT SEE ANYTHING BUT THE SMOKE WAS STILL COMING THE THE DASHBOARD AREA. THIS WAS THE ONLY INCIDENT SINCE 2 DAYS AGO. I WAS DRIVING WHEN I STARTED SMELLING THE BURNING SMELL AND THEN I PULLED OVER AND PARKED AND TURNED OFF THE VEHICLE.

NHTSA ID

11170550

Incident

Jan 15, 2019

Mileage

111,222 mi

MY CAR WOULD STALL AS I AM DRIVING OR TURNING A CORNER. MY JERKS AS I AM DRIVING

NHTSA ID

11141192

Incident

Apr 15, 2015

Mileage

10,000 mi

I WENT ON A TRIP FROM ORLANDO TO KEYWEST WITH TWO YOUNG CHILDREN IN THE CAR AND I BROKE DOWN. THANKFULLY, I HAD THROUGH INSURANCE FREE TOWING. GOT TOWED TO AN AUTOMOTIVE STORE AND THEY SAID NOTHING WAS WRONG THEY CHECKED THE BATTERY AND ACCELERATOR AND MULTIPLE ITEMS I HAVE PROOF OF ON PAPER. I BEGAN TO DRIVE AGAIN AND MY CAR WOULDNT START WHEN I STOPPED TO GET GAS. SOMEONE HAD TO JUMP MY CAR AT THE GAS STATION AND IT HAPPENS ON AND OFF NOT EVERYTIME BUT I HAVE TO PUSH MY GAS AND TURN MY KEY AT THE SAME TIME TO GET MY CAR TO START. IN ADDITION, WHEN I AM DRIVING I HEAR SOUNDS AND BROUGHT IT TO KIA IN KEYWEST. I BOUGHT AN ACCELERATOR FOR $717.54 AND STILL HAVING ISSUES! LUCKILY, I JUST MADE IT HOME TONIGHT WITH MY CHILDREN AND WE ARE SAFE BUT THIS IS STILL AN ISSUE AND AFTER PAYING ALL OF THAT MONEY I AM LIVID!!!!!!!!!!!!!!!!

NHTSA ID

11118851

Incident

Aug 5, 2018

MY CAR HESITATES WHEN I ROUND A CORNER OR TURN ON TO A HIGHWAY ONE DAY A TRUCK WAS BEHIND A 18 WHEELER SCARED ME AND MY PASSENGER. NOW FOR THE LAST FEW MONTHS THIS CAR IS SHAKING ALL THE TIME NOT ONLY WHEN I STOP BUT EVEN WHEN I AM DRIVE KIA IN ATHENS GA SAY THEY CAN NOT DO ANYTHING ABOUT IT. THEY SAY THIS IS NATURAL TO HAPPEN . NO THIS IS NOT NATURAL IT IS EMBARRASSING AND SCARY. I DO NOT WANT THIS CAR ANYMORE AND I REALLY DO NOT LIKE PUTTING OTHER PEOPLE LIVES IN DANGER IN A 3 YEAR OLD CAR. I HAVE TRIED TALKING TO THEM -THEY ARE NOT LISTENING THEY KEEP SAYING IT UP TO THE COMPANY IN ATLANTA. IF ANYTHING HAPPEN TO ME IN THIS CAR I TOLD MY FAMILY TO SUITE THE SOCKS OFF OF KIA.

NHTSA ID

10992702

Incident

Apr 10, 2017

Mileage

25,000 mi

CRUISE CONTROL HAS UNINTENDED ACCELERATION. ALSO HAS RANDOM TURN OFFS. ALSO THE WAY IT TURNS ON IN CANNOT SLOW DOWN DURING TURN ON UNLESS YOU PRESS THE SLOW (SET - ) BUTTON A SECOND TIME. DIFFERENT THAN AMERICAN. DANGEROUS. SOMETIMES CRUISE CONTROL ENGAGES WITH THE RESUME BUTTON, SOMETIMES NOT. SUSPENSION: DURING A TURN ON HIGHWAY AT 45 MI HOUR CAR HOPS OVER WHEN YOU HIT EVEN A SMALL BUMP. MAKES YOU FEEL LIKE YOU WILL LOSE CONTROL OF THE CAR. NEVER HAD A CAR IN 40 YEARS THAT DID THIS. LIGHTING: AUTOMATIC LIGHTS TURN OFF, AND CHANGE POSITION FUNCTION DUE TO POOR DESIGN ON TIP OF BLINKER STICK. RESULTS IN LIGHTS NOT COMING ON AT DUSK WHEN EXPECTED. STEERING: DOES NOT HOLD A STRAIGHT LINE ON A WINDY DAY ON FLAT HIGHWAY ROADS. SAME ROAD 15 YEAR OLD 100K MILE CAR WE TRADED IN WAS FINE NO PROBLEM WITH THAT. ENGINE: SHAKES TERRIBLE AT AT IDLE WHETHER IN PARK, NEUTRAL, DRIVE OR WITH OR WITHOUT A/C ON. NO MATTER. TRANSMISSION: GRINDING NOISE TURNING LEFT LOUDER THAN RIGHT. TOLD DEALR ALL THESE THINGS, THEY DENIED IT AND WOULDN'T FIX. HUGE BANG AS CAR SLOWS DOWN WHEN TRANSMISSION DOWNSHIFTS. LURCHES FORWARD AS YOU TRY TO STOP, MAKING YOU PASS YOUR EXPECTED STOP POINT. GAS MILEAGE LOW: 26 OR SO, OLD CAR HAD 120 HP MORE AND GOT 31MPG ON HIGHWAY AND WAS 700 POUNDS HEAVIER. DEALER HAD ALREADY REMOVED STICKER BEFORE WE PICKED UP CAR. ONGOING.

NHTSA ID

10895402

Incident

Sep 13, 2013

Mileage

125 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK MORE THAN ONCE AND WOULD NOT RELEASE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO MANEUVER THE PEDAL AGGRESSIVELY TO GET THE ACCELERATOR PEDAL TO RELEASE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

NHTSA ID

10836676

Incident

Dec 10, 2015

Mileage

8,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED BY ROADSIDE ASSISTANCE. THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA ID

10759447

Incident

Jun 10, 2015

Mileage

19,000 mi