2013 Kia Soul Problems

The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact stated that there was a misfire in the engine. The contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 151,000.

Vehicle is experiencing rod-knock and engine performance issues along with a P0420 code for the catalytic converter. After using a diagnostic tool to retrieve code, a recall was present for the existing code, that explained the exact symptoms my car is experiencing. I have had the car since 2021 and have not received any notification regarding a recall for the engine; it was only after I ran a diagnostic check where I found out there was a past recall for the engine and catalytic converter (SC176). I called KIA customer service, and they explained that the vehicle did not receive the recall, however they could still not uphold the recall work because the vehicle is outside the warranty for the recall (Vehicle Odometer reads 150088), approximately 90 miles over warranty. Only indicator light that illuminated was the check engine light. The recall says the vehicle could overheat and is at risk of a fire hazard. I was not notified of any engine recall for the vehicle since I have owned the vehicle, and I am worried that my daily commuter will present a fire risk.

The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked and attempting to start the vehicle, there was a popping and knocking sound coming from the steering wheel. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Steering wheel column coupler clicking and wore out

The contact owns a 2013 Kia Soul. The contact stated that the vehicle spontaneously caught fire while parked unattended at 3 am. All the warning lights were illuminated prior to the failure, and the vehicle was undrivable. The contact had received the recall notification letter for NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). There were no reported injuries, police report, or crash. The fire department was called and extinguished the fire. The vehicle was towed to the scrap yard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 265,000.

The contact owned a 2013 Kia Soul. The contact stated that while the vehicle was parked at night, the neighbor knocked on the door approximately 4:00 AM in the morning to alert the contact that the vehicle was on fire in the driveway. The contact went outside and saw that the front of the vehicle was on fire. The contact believed that the fire had started in the engine compartment. The contact stated that the neighbor was already attempting to put out the fire with a gardening hose. The contact and the neighbor attempted to extinguish the fire; however, the flames spread throughout the vehicle and destroyed the vehicle. The Fire Department was called and was able to extinguish the fire. The contact stated that the vehicle was considered totaled due to the extensive damages on the outside and inside the vehicle. The contact also stated that the fire caused damages to the front of another vehicle that was parked nearby. A Police report was filed but the report number was not provided to the contact. There were no injuries sustained, and no medical attention was needed. The contact stated that the vehicle remained in the driveway. The contact was notified by the insurance provider that there was possibly a recall listed on the vehicle for a similar failure and to report the failure to the NHTSA Hotline. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I have spend over 3000 in new parts now I got it tow to Firestone they telling me it’s something wrong with my engine cylinder two and four not getting any power they told me it was bad bargin or piston I don’t know how it happens because we kept the car up to maintenance

Recall since I got the car but never been able to afford to bring it go he fixed. Single mother of 2 boys. Both autistic, one age [XXX] and one age [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is experiencing rod-knock and engine performance issues along with a P0420 code for the catalytic converter. After using a diagnostic tool to retrieve code, a recall was present for the existing code, that explained the exact symptoms my car is experiencing. I have had the car since 2021 and have not received any notification regarding a recall for the engine; it was only after I ran a diagnostic check where I found out there was a past recall for the engine and catalytic converter (SC176). I called KIA customer service, and they explained that the vehicle did not receive the recall, however they could still not uphold the recall work because the vehicle is outside the warranty for the recall (Vehicle Odometer reads 150088), approximately 90 miles over warranty. Only indicator light that illuminated was the check engine light. The recall says the vehicle could overheat and is at risk of a fire hazard. I was not notified of any engine recall for the vehicle since I have owned the vehicle, and I am worried that my daily commuter will present a fire risk.

Put gas in it and out the blue would go pass 30 rpm we never had any issues with it I work on cars for a living I have spend over 3000 in new parts now I got it tow to Firestone they telling me it’s something wrong with my engine cylinder two and four not getting any power they told me it was bad bargin or piston I don’t know how it happens because we kept the car up to maintenance

While driving my 2013 Kia Soul, it has turned off while I was sitting still several times this month. The RPM gauge has stopped working and than my vehicle would not drive, actually it was driving very slow and not getting enough power to go the normal speed. Also now my cruise control does not come on any longer. I took my vehicle to a Kia dealer, where they claimed that they could fix it, but than after I paid over $2000, they stated that they did not have the parts to fix my vehicle.

Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.

On 1-16-25 I was involved in a vehicle crash in which the airbags "did not" deploy. The vehicle is at my home, the brakes locked also. I have photos. No inspection to my knowledge. Yet. Insurance claim was filed. I do not have a police report yet. No warning lights or sensors.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown, I was just sitting at a red light and my back glass just shattered out of nowhere, I got out and looked to see if anything hit but there wasn’t a sign, I feel very unsafe in this vehicle between the recall and now my back window just shattering

The contact owns a 2013 Kia Soul. The contact stated while driving 65 MPH, the sunroof shattered without impact. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 214,000.

Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.

Paint is bubbling up and peeling off everywhere on my car

Excessive oil consumption, burning a quart of oil a week. Mechanic looked my car there aren't any oil leaks, said car is burning oil.

I bought my Kia 1 year ago. When I bought it I was told the transmission needed a software update and that’s why it shifts so hard. Took it to Kia dealer and they installed. Didn’t fix the problem. Took to two other mechanics and had the transmission replaced and it’s still shifting so hard that your whole body jerks forward. Nobody can figure out what is wrong with it. Also smells like something is burning or melting quite often.

The contact owns a 2013 Kia Soul. The contact stated while driving at approximately 40 MPH, the low beam headlights started to flicker off and on. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 110,000.

The brake lights go out all the time. They work one day and then not the next. This is a known issue with Kia vehicles. Apparently this is a wide spread issue that effects many Kia brand cars not just the Soul model that I drive. I have people stop me saying they did not see my brake lights come on at all when I obviously had to. Why hasn't this been a recall? This is a problem that could end in fatalities.

DRIVER'S SEAT COLLAPSED IN THE CENTER. THE CAR LIKES TO FISHTAIL ON BUMPY ROADS CAUSING SOME LOSS OF CONTROL. THE CAR VIBRATES AT 60 PLUS MPH

KIA SOUL 2013 JUST BOUGHT THROUGH DEALER MARCH 13 2020, AND IT MAKES A CLUNKING NOISE IN THE FRONT END WHENEVER IT'S DRIVEN AND I HAVE KIDS IN THIS CAR SO IF THIS IS AN ISSUE WITH KIAS SOMETHING NEEDS TO BE DONE ! MAKES NOISE WHEN DRIVING AT ANY SPEED, TURNING AND VERY LOUD

RADIO/BACKING CAMERA STOPPED WORKING. HAD CAMERA REPLACED EARLIER. RADIO COMES ON BUT PLAYS NO SOUNDS.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THE SEAT BELT RETRACTOR FAILED TO RETRACT THE SEAT BELT. THE FAILURE CAUSED THE SEAT BELT BUCKLE TO BE CAUGHT INSIDE THE DOOR FRAME OF THE VEHICLE AND WAS BENT. THE CONTACT STATED THAT THE BUCKLE NO LONGER FITS INTO THE RECEIVER. THE VEHICLE WAS TAKEN TO FAMILY KIA OF ST.AUGUSTINE LOCATED AT 2665 U.S. HIGHWAY 1 SOUTH, ST. AUGUSTINE, FL 32086, (904) 808-0542, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RETRACTOR, RECEIVER, AND BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,504.

The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the tire and the nut snaps off.

CAR HAS 24K MILES ON IT. DURING A TRIP THE CAR BEGAN TO WOBBLE DRIVING ON THE INTERSTATE. I NOTICED THE TIRE HAD A BULGE ON IT. I REPLACED IT. THE CAR STILL WOBBLED. I TOOK IT TO A KIA DEALERSHIP AND THEY SAID ANOTHER OF THE TIRES HAD GONE BAD, BUT IT SHOULD GET ME HOME. I HAD A BLOWOUT ON THAT TIRE ON THE WAY HOME ALSO DRIVING ON THE INTERSTATE. THE TIRES ARE OEM NEXEN CP662'S. THE REMAINING 2 TIRES ARE PREMATURELY WORN AND HAVE BEEN ROTATED WITH EACH OIL CHANGE.

The contact owns a 2013 Kia Soul. The contact stated that the vehicle was parked overnight and the following morning after approaching the vehicle, the contact became aware that the passenger’s side door and seat were burned. There were no warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

I purchased the 2013 Kia Soul used on 5/22/2021 and shortly afterward discovered water leaking into the front passenger side compartment and evidence that the leak was old. I brought the car to Fred Anderson Kia of Raleigh (kiaofraleigh.com) on 6/7/21, 6/25/21, and 7/20/21, and they incorrectly diagnosed the leak as an air conditioner hose. And then, after they replaced the hose, they thought it might be a windshield leak. After the unneeded air conditioner repair, they referred me out for windshield/water leak testing. McConnell Auto Glass (mcconnellautoglass.com) determined that the windshield was not leaking. The leak was coming in from substandard factory welding in the car frame. The car has never had frame repair on that side. My attempts to patch the bad weld joints with JD Weld caused the leak to continue to move across multiple failing car frame welds. The leak has damaged the interior of the car, grown mold, and exposed the electrical components to failure, rust, and fire. I contacted Kia Corporation (800 333 4542) on 1/12/22, 1/20/22, and 1/21/22. They have told me that Fred Anderson Kia will not return their outreach calls, and they would refer my case # 14586235 to the district manager for a callback -- which has not happened. They tell me the DM’s name and contact information are secret, so I can not call them. Q1: The frame welds. I have covered some of the leaking areas with JD Weld, but the welds are unaltered and could be inspected by removing the JD Weld. I also took several pictures. The leak is still present. Q2: The leak caused interior damage, including mold, and could damage electrical components due to moisture, rust, or fire. Q3: Fred Anderson Kia of Raleigh verified the leak but could not correctly diagnose it. McConnell Auto Glass verified the leak. Q4: Yes, Fred Anderson Kia of Raleigh on 6/7/21, 6/25/21, and 7/20/21 Q5: I noticed the wet carpet shortly after I purchased the car, but there is evidence of long-term damage.

P 195 / 65 R 15 There seems to be an issue with the tires (4) staying inflated My safety was put at risk because vehicle wobbles when I get to a certain speed and I have to constantly put air in the tire daily The problem has been reported to carmax in Stockbridge GA The mechanic has inspected the tires I did not get any warnings about the tire pressure until after I put the spare on the vehicle then the low tire pressure sensor came on the date is unknown

TL* THE CONTACT OWNS A 2013 KIA SOUL EQUIPPED WITH NEXEN CP662 TIRES, SIZE: P195/65R15. WHILE DRIVING 60 MPH, A LOUD NOISE WAS HEARD COMING FROM THE TIRES. THE CONTACT PULLED THE VEHICLE TO THE SHOULDER WHERE IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE; HOWEVER, THE FRONT DRIVER SIDE TIRE BLEW OUT A WEEK LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE BELT FAILED. THE TIRE WAS REPLACED. THE TIRES WERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE WHEN THE VEHICLE WAS POWERED ON. ADDITIONALLY, THE CONTACT MENTIONED THAT THE GEAR SHIFTER WOULD NOT MOVE OUT OF PARK WITHOUT THE CONTACT PUSHING THE GEAR RELEASE BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.