2018 Kia Soul

My car has very high oil consumption. I regularly take it for oil changes and have never missed an oil change. In between oil changes I need to put anywhere between 2-3 bottles of oil in. I have taken it in to the dealership for a couple of oil consumption tests that both failed step one so they kept it overnight and did some kind of flush or cleanse and then it passed step 2 both times. The car is good for a little while and then it starts consuming alot of oil again. Due to the high consumption of oil my catalytic converter is going bad and the engine seems very sluggish at times. I do have a yellow check engine light constantly on and the code is for the catalytic converter due to high oil comsumption. The dealership told me they can't do anything about the warning light until it starts to flash yellow instead of being solid yellow. I brought it into the dealership for that and they acknowleded my year make and model are known for excessive oil consumption which can cause the catalytic converter to go bad. They won't do anything about it because it passes step 2 of oil consumption test. but they keep giving me a hard time about just permanently fixing it under the warranty since it passes step 2 even though I am back months later for the same problem. I feel they are trying to run my warranty out so they won't have to fix it. My car now won't pass an emissions test because of the catalytic converter.

NHTSA ID

11756115

Incident

Apr 25, 2022

The vehicle is suffering from an extreme internal engine oil consumption defect, burning approximately 3 quarts of engine oil every 500 to 600 miles with no external leaks. The internal oil burning heavily fouled the vehicle's ignition system (spark plugs and coil packs), causing severe engine misfires and a sudden vehicle stall while operating in motion on public highways. This unexpected loss of motive power creates an extreme safety hazard. The local dealership, Paramount Kia of Hickory, refused to follow proper factory Technical Service Bulletin (TSB-ENG219) testing protocols to document the defect, leaving the consumer operating an unsafe vehicle.

NHTSA ID

11752835

Incident

Jul 22, 2026

My 2018 Kia Soul has failed on oil consumption test and needs and engine replacement. Kia knows of these issues with these cars but will not cover the engine replacement cost bc the class action suit does not cover oil consumption failure only rod bearings. This will be an issue sooner or later with the oil problem. Kia has several recalls on other vehicles for the exact same thing.

NHTSA ID

11751809

Incident

May 22, 2026

Car stalls in traffic repeatedly. Code identified crank shaft .

NHTSA ID

11749862

Incident

Jul 7, 2026

During a BBB dispute regarding warranty coverage, Kia Corporate claimed the vehicle is ineligible for safety recall repairs.

NHTSA ID

11748805

Incident

Jun 18, 2026

I am losing the engines oil every 500 miles. It is an ongoing problem and I have to check my oil on a regular basis so the engine does not seize or catch fire as my mechanic has instructed/alerted me to do.

NHTSA ID

11747752

Incident

Jul 1, 2026

Engine control system is STILL faulty. The engine light will not go off, even after the so called recall Software fix and the brand new engine put in my car in 2025 among other MULTIPLE brand new parts and repairs to my car trying to resolve the engine issue, oil consumption and fuel/gas consumption at rapid and alarming rate, every time after I fill my gas tank.

NHTSA ID

11746423

Incident

Dec 31, 1969

The contact owns a 2018 Kia Soul. The contact stated that while driving at 45 MPH, the vehicle stalled and jerked while accelerating and experienced severe jerking while decelerating. The failure had occurred on several occasions. On June 18, 2024, the vehicle failed to accelerate or shift properly. On January 15, 2025, the vehicle shuddered violently and nearly stalled. On April 14, 2026, the vehicle was jerking, and the transmission shifted gears improperly. The vehicle was taken to a dealer, and observed that the vehicle was consuming oil excessively. The dealer replaced the spark plugs and performed an induction cleaning and transmission valve service. The dealer was unable to duplicate the failure after a 36-mile test drive, after the service. From May 27 to May 29, 2026, the vehicle failed to start and was towed to the dealer again, where a new short-block engine assembly was installed. On June 2, 2026, a technician discovered that there was no oil in the engine, resulting in a critical crankshaft failure code. Despite the short block replacement and oil correction, the powertrain failures persisted, and the vehicle failed to exceed 50 MPH. The vehicle violently stalled and jerked while accelerating and decelerating, creating a safety hazard. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,573.

NHTSA ID

11746010

Incident

Jun 18, 2025

Mileage

92,573 mi

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).

CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to apply additional anti-corrosion material to underbody components, including inspection/replacement of the brake line(s), on certain 2014-2019MY Soul (PS) vehicles produced from July 21, 2013 through December 24, 2018, and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a important Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”)