2018 Kia Soul

Intersection crash driver sealtbelt did restrain the driver, driver ok front passenger sealtbelt did not restrain passenger ended up in back seat with sever injuries.

NHTSA ID

11775933

Incident

Oct 18, 2026

**Vehicle:** 2018 Kia Soul\ **Mileage:** Approximately 198,000 miles 1\. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine appears to have experienced a serious malfunction, and the vehicle is no longer moving. I believe the engine may have failed. The vehicle is available for inspection upon request. 2\. How was your safety or the safety of others put at risk?** There is no immediate safety risk at the moment because the vehicle is not being driven. However, an unexpected loss of engine power or the inability to move could create a dangerous situation if it occurred in traffic. 3\. Has the problem been reproduced or confirmed by a dealer or independent service center?** No. The vehicle has not been inspected or diagnosed by a dealer or independent service center. The exact cause of the failure has not been confirmed. 4\. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** No. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party. 5\. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** The check engine light came on, and the vehicle showed misfire codes for cylinder 1 and cylinder 3, along with an oxygen (O2) sensor code. The vehicle was also producing a significant amount of white smoke from the exhaust. These symptoms occurred before the vehicle stopped moving. The exact cause has not yet been determined because the vehicle has not been professionally inspected.

NHTSA ID

11773565

Incident

Oct 24, 2026

I am reporting excessive engine oil consumption in my 2018 Kia Soul, VIN [XXX], with over 150,000 miles. The engine consumes approximately 1-2 quarts of oil every 1,000 miles. There are no visible external oil leaks, and the vehicle does not produce visible exhaust smoke. I am concerned that this excessive oil consumption may indicate an internal engine defect and could lead to engine damage or sudden engine failure if the oil level becomes too low . Having to add oil so frequently creates an ongoing risk that the engine could become dangerously low on oil between checks, potentially resulting in engine failure while driving and creating a safety hazard for the driver and other motorists. I contacted Kia America to report the problem and request assistance with diagnosis and engine repair or replacement. Kia reviewed my VIN and stated in writing that there are no applicable oil-consumption recalls, service campaigns, or warranty extensions for my vehicle. Kia also denied my request for goodwill assistance. I am concerned that this problem may affect other Kia Soul owners and believe it warrants further investigation. I am submitting this complaint so that NHTSA can document the excessive oil consumption and determine whether further investigation is warranted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771265

Incident

Oct 8, 2024

This Kia has an oil consumption issue I need to add oil every 3 to 4 hundred miles also my oil gets black at least 1 week after an oil change.

NHTSA ID

11763090

Incident

Sep 9, 2026

This Kia has an oil consumption issue I need to add oil every 3 to 4 hundred miles also my oil gets black at least 1 week after an oil change.

NHTSA ID

11763089

Incident

Sep 9, 2026

This Kia has an oil consumption issue I need to add oil every 3 to 4 hundred miles also my oil gets black at least 1 week after an oil change.

NHTSA ID

11763088

Incident

Sep 9, 2026

This Kia has an oil consumption issue I need to add oil every 3 to 4 hundred miles also my oil gets black at least 1 week after an oil change.

NHTSA ID

11763087

Incident

Sep 9, 2026

This Kia has an oil consumption issue I need to add oil every 3 to 4 hundred miles also my oil gets black at least 1 week after an oil change.

NHTSA ID

11763086

Incident

Sep 9, 2026

VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC334 Flight 201) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the brake line(s) in certain 2014-2019 MY Soul vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used. In addition, an anti-corrosion material will be applied to the underbody components for added protection.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).

CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to apply additional anti-corrosion material to underbody components, including inspection/replacement of the brake line(s), on certain 2014-2019MY Soul (PS) vehicles produced from July 21, 2013 through December 24, 2018, and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.