2012 Land Rover LR4

I am writing to formally request a review of my vehicle for inclusion in NHTSA Recall 21V-635, issued May 11, 2022, concerning fuel leaks at the fuel tank flange assembly. My vehicle is a 2012 Land Rover LR4, VIN [XXX] . Although my local Land Rover dealer has informed me that my VIN is not currently included in the recall population, my vehicle is experiencing the exact condition described in the recall notice — a fuel leak originating from the fuel outlet flange mounted on the fuel tank. The recall letter for 21V-635 states that all Land Rover LR4 vehicles model years 2010–2016 are included. My vehicle falls squarely within that model year range. Given this, and the fact that my vehicle is exhibiting the precise defect identified in the recall, I am concerned that my VIN may have been inadvertently excluded from the recall population. This issue presents a serious safety concern due to the risk of fire associated with fuel leakage. The symptoms and failure location match the recall description. I respectfully request that NHTSA review my case to determine whether: My VIN was mistakenly omitted from the recall population, or The recall population should be expanded or corrected to include my vehicle. I am prepared to provide photographs, repair estimates, diagnostic reports, or inspection documentation confirming the fuel leak at the flange assembly upon request. Because this defect involves fuel leakage and a significant potential fire hazard, I believe it warrants careful review to ensure all similarly affected vehicles are properly covered. Thank you for your time and consideration. I appreciate your assistance in reviewing this matter and advising me on the appropriate next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11722932

Incident

Jan 5, 2024

The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.

NHTSA ID

11656714

Incident

Mar 1, 2025

Mileage

133,000 mi

I noticed and smelled fuel while parked in garage and researched the recall and was not informed by landrover

NHTSA ID

11612321

Incident

Aug 27, 2024

My 2012 LR4 engine completely seized on the highway in July 2022 while I was traveling at 75mph. I was incredibly lucky to be in the right hand lane (after passing 2 large trucks) when I heard and felt the extremely abrupt "clunk" come from the engine. The red engine light came on and my LR4 no longer worked. I had to veer off the highway and coast onto the grass. Had I been in the left hand lane still when this happened, the outcome for me and multiple others on the highway that day would not have been good. My Land Rover dealer (where my car was towed back to) confirmed engine failure. They found a torn oil filter and lots of metal shavings in the filter. They also found a damaged piston with indents and grooves on the piston in cylinder 3 and recommended a new engine. In July 2022 (a week prior to the engine failure) I had my car serviced at the Land Rover dealer. After service I noticed a small leak, a clicking noise in my engine at 30-35mph and a feeling of reduced acceleration. I returned to the dealer 4 days after my service visit to check on these 3 things. I was told I had a very small rack in pinion steering leak and that it'd be okay to drive but to bring the car back when I returned from my trip. That is when my engine seized on the highway. I now know that there is a settled lawsuit on timing chain and tensioner issues with the 2012 LR4 (and other vehicles) and that Jaguar Land Rover USA issued a Technical Service Bulletin to dealers in 2015 stating that if a customer had concern of a clicking noise coming from the engine to follow timing chain/tensioners steps. I don't know why my engine concerns weren't handled more seriously. I have pictures of the engine parts and the engine parts available for inspection upon request. HOW IS THIS NOT A RECALL ISSUE? How is this a known issue and yet consumers aren't protected? I was lucky that day. It's important to me that the safety of others driving these vehicles be both protected and prioritized.

NHTSA ID

11489101

Incident

Jul 22, 2022

The contact owns a 2012 Land Rover LR4. The contact stated while driving at an unknown speed, he started to smell fuel fumes inside the cabin of the vehicle. The contact stated the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the fuel tank, cover, and seal needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer and made them aware of the issue. The manufacturer had been informed of the failure. The failure mileage was approximately 154,062. Consumer received a recall letter from the manufacturer after the vehicle has been repaired and is offering a refund. To quality for a refund, consumer needed to provide authorized Land Rover retailer with the original paid receipt. However, manufacturer and dealer would not refund the consumer. The consumer has stated that Land Rover has agreed to reimburse them and that they declare the issue resolved.

NHTSA ID

11468686

Incident

Oct 8, 2020

Mileage

154,062 mi

My car has a strong gasoline odor when I drive it as well as when I turn it off and park it. However, especially when parking. In addition, after refueling, the fuel gauge lags for a few minutes in terms of fuel level. As a result of these events, I searched online for vehicle recalls and came across the information on your page. As you suggested, I contacted the authorized Land Rover dealer. After multiple communications and several attempts to schedule an appointment to address the issue, they inform me that they do not currently have the parts in stock to address the issue that the vehicle presents. At the same time, they tell me that if I want to fix it as soon as possible, I must pay for the service and that they will reimburse me once they receive the "recall letter." I am currently awaiting information on the cost of the service, but I am doubtful of the dealer's explanation. I'd like to confirm with the NHTSA that this is the correct procedure. My current concern is that the high temperatures will result in a fire caused by a gasoline leak.

NHTSA ID

11465301

Incident

Apr 20, 2022

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated that previously there was an abnormal fuel odor inside the garage while the vehicle was parked. The vehicle was taken to the local dealer who replaced the fuel outlet flange and the failure was remedied. The contact was awaiting a permanent part replacement and reimbursement from the manufacturer. The failure mileage was 105,000. Parts distribution disconnect.

NHTSA ID

11463486

Incident

May 1, 2022

Mileage

105,000 mi

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11458844

Incident

Mar 1, 2022

PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY

ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA

RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED

Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.

The front and/or rear parking aid system may be inoperative.

PCV DiaphramTorn. The Check Engine Lamp is illuminated.