Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2020 Land Rover Range Rover Evoque submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Ongoing battery and or electrical issues. Replace battery 3 times in 2 years. Car loses power. Replace Body Control module, tail gate lock. Car was in repair for 2 months and Never told an exact reason except there is an electrical gremlin. Dealer and manufacture could not determine cause. I have videos. Dealer was not interested in viewing. Only doing the scheduled service. Which did not fix or work as intended.
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public streets and highways. A vehicle that spontaneously stalls at high speeds—while simultaneously losing the ability to activate hazard lights—presents an unacceptable risk of a high-speed rear-end collision. Given that this is a recurring, catastrophic safety failure, I am requesting an immediate and permanent resolution, as the vehicle in its current state is a liability to public safety and unsafe to be driven by me or anyone.
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns: • Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash. • Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view. • Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that there was unknown fluid leaking from the vehicle. There was an unknown amber warning light illuminated. The contact added water to the radiator and the warning light temporarily turned off but illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the rear emission battery needed to be replaced. The mechanic noticed a leak inside the vehicle that was flowing onto the onboard computer of the vehicle. The mechanic determined that the windshield wiper box line was the cause of the leak. The water was leaking from panel number one. The leak started at the front windshield to the driver's side window down to the air bag and the hose connected to the windshield wiper box into the firewall pillar and to the rear windshield. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Engine complete shuts down when idling (I.e., at stop lights) in extreme temperatures. Requires vehicle to be turned off, wait a minute or two, restart vehicle. Has happened 4 times at outdoor temperatures of 110-120 degrees. Dealership service claims that they cannot replicate the problem and states that there is nothing in the computer log to show any errors. So far this has not happened on a highway, only local streets.
A FEW MONTHS AGO, A MESSAGE OF "NO FAULT SUSPENSION DETECTED, DRIVE WITH CAUTION" APPEARED ON OUR DASH. BEFORE THEN WE WERE GETTING A MESSAGE OF LOW COOLANT. I THOUGHT THIS WAS WEIRD BECAUSE WE HAD THE CAR FOR ONLY A LITTLE OVER A YEAR. WE TOOK IT TO OUR DEALER AND WE WERE TOLD THAT THERE IS NOTHING TO WORRY ABOUT. WE SCHEDULED A MAINTENANCE APPT TO HAVE THE SOFTWARE UPDATED. ALSO OUR CAR WOULDN'T START, I HAD TO PLACE MY KEY FOB UNDER THE STEERING WHEEL AS INDICATED ON THE DASH. I TOLD THE DEALER THIS TOO AND I WAS TOLD IT WAS A BATTERY THAT NEEDED TO BE CHANGED, OR WE NEED TO USE BOTH KEY FOBS INTERMITTENTLY. THEN YESTERDAY, WERE STOPPED AT A TRAFFIC LIGHT, THE CAR JUST SHUT OFF AND THE WIPERS WENT ON BY ITSELF. MY HUSBAND STARTED THE CAR UP AND WE DROVE OFF WHEN THE LIGHT TURNED GREEN. WE STOPPED AT A PLACE TO PICK UP SOME FOOD AND SHUT THE CAR OFF. CAME BACK INTO THE CAR AND STARTED IT UP AGAIN. NO PROBLEMS THERE. BUT AS WE DROVE A FEW MILES AND CAME TO A STOP LIGHT AT A MAJOR INTERSECTION, THE CAR STALLED AND EVERYTHING SHUT OFF AGAIN. WE TRIED TO START IT UP AGAIN AND NOTHING. A MESSAGE CAME ON THAT SAID FORWARD ALERT NOT TO DRIVE OVER 50MPH. THEN A GEAR BOX SHOWED ON THE DASH SAYING SOMETHING ABOUT THE GEAR BOX. I CAN'T REMEMBER BECAUSE I WAS IN SO MUCH PANIC WITH THE HEAVY TRAFFIC. WE COULDN'T PUT THE CAR IN NEUTRAL TO MOVE IT OUT OF THE WAY. LUCKILY THE FIRE TRUCK AND FIREFIGHTERS HAPPENED TO BE DRIVING BY. THEY WERE ABLE TO DIRECT TRAFFIC UNTIL THE POLICE AND THE TOW TRUCK CAME. OUR DEALER HERE WAS NOT OPEN OVER THE WEEKEND SO WE HAD TO HAVE OUR CAR TOWED HOME. IT WAS THEN MAKING A CLICKING NOISE AS WE TRIED TO START IT. THEN ALL THE LIGHTS ON THE DASH WENT OUT. IT FELT HARD TO STEP ON THE BRAKE AND TO MOVE THE STEERING WHEEL WHEN WE TRIED TO START THE CAR AGAIN.
TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A SMALL AREA OF THE WINDOW. THE VEHICLE WAS TAKEN TO WALSER MAZDA (14720 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2244) AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER IT WAS PURCHASED FROM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V517000 (TIRES, ELECTRICAL SYSTEM), 19V421000 (VISIBILITY) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
VEHICLE BEGAN TO STALL WHILE STOPPED AT A STOP LIGHT IN DOWNTOWN PHOENIX. TEMPERATURE WAS ABOUT 113 DEGREES. RECEIVED ALERT TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. RPMS DROPPED WHILE IDLING AND CAR DIED. WAS ABLE TO GET CAR TO RESTART BY TURNING OFF ENGINE AND RESTARTING THE CAR ON THE SECOND ATTEMPT. THIS HAPPENED ON 9/5/2020 AND AGAIN ON 9/6/2020. WAS SITTING IN TURN LANE WAITING FOR LIGHT TO CHANGE SO THAT I COULD MAKE TURN AND ENDED UP BLOCKING TRAFFIC WITH A DEAD CAR.
VEHICLE COMPLETELY STALLED OUT WHILE IDLING WHEN I PULLED OFF TO THE SIDE OF THE ROAD. HAD STARTED CAR BY REMOTE START TO TURN ON AIR CONDITIONER AND COOL CAR WHEN IN VERY HOT TEMPERATURE (118 DEGREES). RPMS DROPPED AND RECEIVED MESSAGE TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. CAR DIED 3 SEPARATE TIMES BEFORE I WAS ABLE TO GET THE CAR TO DRIVE.
IT STALLS AT STOP SIGNS AND STOP LIGHTS. THIS IS NOT THE ECO START-STOP FEATURE. IT DOES HAPPEN BOTH WITH THAT FEATURE ON AND OFF. THIS IS AN ELECTRICAL FAILURE. WHEN IT STALLS ALL THE COMPUTERS SHUT DOWN, CLIMATE CONTROL, ELECTRONIC SCREENS, STEREO, AND OCCASIONALLY THE SEATS MOVE BACK ALL THE WAY, MAKING IT NEAR IMPOSSIBLE TO REACH THE START-STOP BUTTON TO RESTART THE CAR. IT SOMETIMES HAPPENS WHEN YOU FIRST COME TO A STOP, AND OTHER TIMES RIGHT AFTER YOU HIT THE ACCELERATOR AND START TO ROLL INTO THE INTERSECTION. THE TECHNICIANS HAVE BEEN ABLE TO RECREATE THIS, AND HAVE ALSO BEEN IN THE CAR WITH US WHEN IT HAPPENED. THIS HAS EASILY HAPPENED MORE THAN 20 TIMES IN 3 WEEKS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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