RoadVitals

2024 Lexus GX

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 27, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2024 Lexus GX, most frequently naming the engine, electrical and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 60 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine518.5%
  • Electrical518.5%
  • Powertrain (other)311.1%
  • Brakes311.1%
  • Body & structure311.1%
  • Visibility27.4%
  • Driver assistance27.4%
  • Airbags27.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V341000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

May 27, 2026
81,893 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays" and in addition, for the subject Mirai vehicles, FMVSS 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk: An instrument panel display that fails to show critical safety information, such as engine coolant temperature or electrical charge increases the risk of a crash or injury.
The remedy: Dealers will update the combination meter software through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB06, 26LA06, 26TB10, and 26TA10.
Toyota Motor Engineering & ManufacturingManufacturer number See attached Part573View on NHTSA.gov
26V179000

EQUIPMENT:OTHER:LABELS

Mar 24, 2026
8,230 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Toyota Motor Engineering & ManufacturingManufacturer number See attached Part573View on NHTSA.gov
25V767000

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Nov 6, 2025
126,691 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Toyota Tundra, Lexus LX, and 2024 Lexus GX vehicles equipped with a V35A engine. Debris from the manufacturing process may contaminate the engine and cause the main bearings to fail, which can result in an engine stall and loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will perform an inspection on the #1 main bearing using vehicle inspection software and drive data, and if necessary, replace the engine. Repairs will be performed free of charge. Owner letters were mailed August 28, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB14 and 25TA14. Lexus' numbers for this recall are 25LB07 and 25LA07. This recall expands previous NHTSA recall number 24V381.
Toyota Motor Engineering & ManufacturingManufacturer number See Part 573 ReportView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 21
Body & structureSeat belts
Filed Nov 7, 2026

The seat belt retractor mechanism at the base of the driver's side B-pillar. The noise comes from a critical occupant restraint component. A persistent metallic rattle from the seat belt retractor can indicate a loose fastener or improperly secured mechanism. If the retractor is not properly anchored, the seat belt may not restrain an occupant as designed in a crash, increasing the risk of injury Yes. The noise has been reproduced by the dealer on multiple occasions. This vehicle has been to Lexus of Tacoma approximately 10 times specifically for this metallic B-pillar rattle. Lexus Corporate has also been involved for months and even sent a corporate field tech to pinpoint the noise. Despite this, the issue remains unresolved. I also personally investigated by removing the B-pillar trim and confirmed the sound is coming directly from the seat belt mechanism at the base of the B-pillar. Please see the service records attached. Yes. It has been inspected repeatedly by Lexus of Tacoma, and by a Lexus corporate. No warning lamps or messages. The only symptom is a persistent metallic ticking/rattle from the B-pillar area over bumpy roads, first noticed shortly after delivery. I have also experienced the identical defect on a separate 2026 GX 550 I own, indicating a possible pattern. Additionally, many owners on the GX 550 and Land Cruiser forums (LC250, which share the same body) report the same B-pillar rattle, indicating a widespread pattern.

NHTSA ID
11776388
Incident
Dec 30, 2024
AirbagsBody & structureVisibility
Filed Sep 6, 2026

See notes

NHTSA ID
11762494
Incident
Sep 4, 2026
EnginePowertrain (other)
Filed Sep 3, 2026

On XXX I brought the vehicle to Tri-County and advised them that the vehicle was shifting roughly when coming to a complete stop or when slowing down to take a turn and beginning to accelerate. The dealership acknowledged the issue and advised that they were waiting for a software update. On XXX, I brought the vehicle to Tri-County Lexus about rough transmission jerking and rough idling shake while the vehicle idles. Lexus performed a software update which was performed under TSB L-SB-0042-25; however, they stated that they could not recreate the rough shake at idle. On XXX I returned to the dealer with video proof of the vehicle shaking roughly while at idle, at which time they proceeded to perform a software update acknowledging the issue. On XXX I also advised the dealer that the transmission issue had still been there and they advised they couldn’t recreate the issue. Approximately a month later the issue of rough shake at idle remained as well as the transmission being clunky. I then got in contact with Lexus corporate where they advised me to return with the vehicle to Lexus of [XXX] where the technician acknowledged that they were able to recreate the issue about 10% of the time and deemed it normal due to the size ratio of the vehicle and deemed the rough shake at idle normal for the vehicle. The technician has acknowledged that the transmission issue is there despite a transmission update being completed and ruled the rough shake norma..I returned on XXX to the service center for 5 days where the service was completed. On XXX the rough idle shake returned and it was videoed and time stamped with proof. I proceeded to return the vehicle on XXX and took a test drive with the technician where he acknowledged the shake at idle but could not replicate the hard shift with the rough shift with transmisson while slowing down to and reaccelerating, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11761827
Incident
Aug 21, 2026
Visibility
Filed Jun 4, 2026

The GX 550 has many people online complaining about the windshields cracking from the bottom for no reason. The crack is getting worse and close to line of sight. This is happening without something striking it.

NHTSA ID
11742192
Incident
Jun 1, 2026
Engine
Filed Jun 3, 2026

My engine failed as I was driving down the highway at high speed. I was thankfully able to move over lanes and park safely on side of the rode before it came to a complete stop. It never turned back on. Lexus had to send a tow truck to pick it up and has been @ Dealership in Lubbock tx since 3/9/26

NHTSA ID
11741768
Incident
Mar 9, 2026
BrakesDriver assistancePowertrain (other)
Filed Apr 29, 2026

On April 17, 2025, while driving a 2024 Lexus GX 550 Luxury Plus with a minor passenger in the vehicle, the vehicle locked up without warning as I was exiting the highway. The sudden lockup caused skid marks on the tires. The failure occurred at low speed only because I had just turned off the highway — had it occurred moments earlier at highway speed, the consequences could have been fatal. The failed component appears to be the drivetrain or braking/locking system. The vehicle is currently in the possession of the Lexus dealership and is available for inspection. A Lexus field inspector has been scheduled for early May 2025. Safety was put at serious risk. A child was in the vehicle. The lockup was sudden and without warning, with no ability to anticipate or respond. This incident was preceded by two prior issues with the same vehicle: (1) approximately one month prior, a transmission concern was reported to the dealer, who attributed it to abnormal driving habits and took no corrective action; (2) on April 7, 2025, brake rotors were replaced under a recall for rotors that squeak when exposed to moisture. The problem has been confirmed by the dealership, which has retained the vehicle since April 17, 2025. I am aware of at least 8 to 10 other reported incidents involving the same model vehicle with the same lockup failure. No warning lamps or messages appeared prior to the failure.

NHTSA ID
11734533
Incident
Apr 17, 2026
Electrical
Filed Mar 27, 2026

My car was stolen via a can-bus attack - it was locked while it happened. The alarm was going off and they still stole the car. It took less than 3 minutes.

NHTSA ID
11727524
Incident
Dec 19, 2025
Engine
Filed Jan 24, 2026

Rough idle

NHTSA ID
11713159
Incident
Jan 15, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0036-22 Rev2

OBSOLETE NOTICE October 28, 2026: This bulletin is now obsolete. Please see L-SB-0035-26

L-SB-0035-26

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU initializes the flash reprogramming sequence.

L-SB-0047-25

OBSOLETE NOTICE October 14, 2026: This bulletin is now obsolete. Please see L-SB-0033-26.

L-SB-0039-25

OBSOLETE NOTICE October 14, 2026: This bulletin is now obsolete. Please see L-SB-0033-26.

L-SB-0033-26

A new head unit software update (version 2300) is available via OTA or USB for 2022 – 2026 model year LX 600, NX 250, NX 350, and NX 350h; 2023 model year LS 500; 2023 – 2024 model year UX 250h; 2023 – 2025 model year ES 250, ES 300h, ES 350, LS 500h, RZ 300e, and RZ 450e; 2023 – 2026 model year RX 350, RX 350h, and RX 500h; 2024 – 2026 model year GX 550, LC 500, LC 500c, LC 500h, LS 500, RX 450h+, TX 350, TX 500h, and TX 550h+; 2025 model year UX 300h; 2025 – 2026 model year LX 700h; 2026 model year IS 350, RZ 350e, RZ 450e, and RZ 550e vehicles equipped with Lexus Multimedia versions older than 2300. This Software Update includes the following improvements: •User Interface •Cloud Navigation •Bug fixes Vehicle operators can perform this update directly by accepting the on-screen notification advising that the software update is available, or by locating the software update from the Settings menu and initiating the available update. The release message below will be displayed to the customer: “This software update includes improvements for User Interface, Cloud Navigation, and Bug fixes.” If it is necessary to perform the software update for a customer, follow the software update procedures in this bulletin. This is a phased rollout, which means that as time progresses, more vehicles will receive the update notification and ability to update the head unit. This timing will vary by location and may not display for every vehicle in one location at the same day/time.

L-SB-0013-26 Rev1

ENGINE

Some 2024 – 2026 model year GX 550 vehicles may exhibit a vibration at idle when in drive. The Engine Control Module (ECM) logic has been modified, in addition to improved exhaust hangers, to help improve this condition

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus GX by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026400—
2025132045.7
2024Viewing214053.3
2023600—
2022500—
2021400—
2020400—
2019800—
2018200—
2017601—
2016300—
2015300—
2014160049.7
2013100041.6
2012300—
2011110034.7
2010700—
2009010—
2008200—
2007120028.0
2006110045.6
2005300—
2004200035.9
2003500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.