RoadVitals

2025 Lexus GX

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 24, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2025 Lexus GX, most frequently naming the body & structure, powertrain (other) and suspension categories. 2 safety recalls have been issued covering this model year; and 44 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure425.0%
  • Powertrain (other)212.5%
  • Suspension212.5%
  • Engine212.5%
  • Brakes212.5%
  • Visibility16.3%
  • Driver assistance16.3%
  • Other / unspecified16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Mar 24, 2026
8,230 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Toyota Motor Engineering & ManufacturingManufacturer number See attached Part573View on NHTSA.gov

BACK OVER PREVENTION:DISPLAY FUNCTION

Oct 30, 2025
1,024,407 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB13/25LB06/WRE25View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 31, 2026

There is a significant squeal when braking at low speed in both forward and reverse. I am unsure whether this is a safety issue or not, but there is evidence online that other owners are experiencing the same issue.

NHTSA ID
11754032
Incident
Feb 2, 2026
Body & structure
Filed Jun 16, 2026

Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!

NHTSA ID
11744639
Incident
Jun 11, 2026
Filed May 12, 2026

My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It is my assumption that defective glass from the factory was installed into my vehicle and caused the sunroof to shatter for no apparent reason.

NHTSA ID
11737273
Incident
May 10, 2026
Brakes
Filed Apr 27, 2026

Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.

NHTSA ID
11734018
Incident
Apr 20, 2026
Body & structure
Filed Apr 15, 2026

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.

NHTSA ID
11731451
Incident
Apr 15, 2026
Mileage
4,865 mi
Body & structure
Filed Apr 2, 2026

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.

NHTSA ID
11728755
Incident
Jun 6, 2025
Mileage
5 mi
Engine
Filed Feb 22, 2026

Vehicle experiences a persistent and abrupt harsh downshift (jerk/thud) specifically during 2nd-to-1st gear transitions when rolling to a stop. This issue persists despite the dealership performing the recommended Transmission Control Module (TCM) software update at 5,000 miles. The smooth shifting returned briefly for approximately 500 miles post-update before the abruptness returned. Additionally, there is a noticeable vibration/harmonic change in the engine as the oil reaches approximately 3,000 miles of use. Concerned that this transmission behavior is a secondary symptom of internal engine drag or main bearing stress, as documented in similar V35A-FTS engine failures. This abrupt downshifting creates a safety concern regarding predictable vehicle deceleration in stop-and-go traffic. Vehicle is currently at 6,700 miles.

NHTSA ID
11719701
Incident
Feb 22, 2026
EngineSuspension
Filed Jan 7, 2026

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

NHTSA ID
11709515
Incident
Jan 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0053-25 Rev2

SERVICE BRAKES

Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse

L-SB-0013-26

ENGINE

Some 2024 – 2026 model year GX 550 vehicles may exhibit a vibration at idle when in drive. The Engine Control Module (ECM) logic has been modified, in addition to improved exhaust hangers, to help improve this condition.

L-SB-0042-25 Rev2

POWER TRAIN

Some 2024 – 2025 model year GX 550 vehicles may exhibit a harsh downshift (2 – 1) when slowing to a stop. The Electronic Controlled Transmission (ECT) ECU logic has been modified to address this condition.

L-SB-0053-25

SERVICE BRAKES

Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse.

L-SB-0042-25 Rev1

POWER TRAIN

Some 2024 – 2025 model year GX 550 vehicles may exhibit a harsh downshift (2 – 1) when slowing to a stop. The Electronic Controlled Transmission (ECT) ECU logic has been modified to address this condition.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus GX by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100
2025Viewing132047.9
2024184053.6
2023600
2022500
2021200
2020300
2019800
2018200
2017501
2016300
2015300
2014150046.8
2013100041.6
2012300
2011110043.9
2010700
2009010
2008200
2007120028.0
2006100027.2
2005300
2004200035.9
2003500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.