Recalls, owner-reported complaints, investigations and safety data
Our database contains no NHTSA owner-reported complaints for the 2023 Lexus IS 300. 14 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
TRAILER HITCHES; WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
BACK OVER PREVENTION
TT: Some 2023 Lexus ES and UX vehicles may exhibit a condition where the Vehicle Customize settings within the head unit are unavailable/grayed out after connecting to the DLC3 port.
EQUIPMENT
TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year IS 300, IS 350, and IS 500 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
EQUIPMENT
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | — |
| 2023Viewing | 0 | 0 | 0 | — |
| 2022 | 1 | 0 | 0 | — |
| 2021 | 1 | 0 | 0 | — |
| 2020 | 2 | 0 | 0 | — |
| 2019 | 7 | 2 | 0 | — |
| 2018 | 6 | 1 | 1 | — |
| 2017 | 2 | 0 | 1 | — |
| 2016 | 3 | 0 | 1 | — |
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2013 | 0 | 0 | 0 | — |
| 2012 | 0 | 0 | 0 | — |
| 2011 | 0 | 0 | 0 | — |
| 2010 | 0 | 0 | 0 | — |
| 2009 | 0 | 0 | 0 | — |
| 2008 | 0 | 0 | 0 | — |
| 2007 | 0 | 0 | 0 | — |
| 2006 | 1 | 0 | 0 | — |
| 2005 | 4 | 0 | 0 | — |
| 2004 | 19 | 0 | 0 | 38.1 |
| 2003 | 21 | 0 | 0 | 41.7 |
| 2002 | 28 | 0 | 0 | 36.4 |
| 2001 | 27 | 1 | 0 | 49.7 |
| 2000 | 0 | 0 | 0 | — |
| 1999 | 0 | 0 | 0 | — |
| 1998 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.