RoadVitals

2016 Lexus IS 300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 25, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2016 Lexus IS 300, most frequently naming the brakes, electrical and tires & wheels categories. 1 NHTSA investigation names it; and 164 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Electrical133.3%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed May 25, 2022

The contact owns a 2016 Lexus IS300. The contact stated that the instrument panel continued to display an electrical short that flashed the lights and emitted a loud sound from the radio for the system to be reset. The contact took the vehicle to the dealer who reprogrammed the software however, the failure persisted. The contact stated that the failure was happening more frequently. The contact returned the vehicle to the dealer who stated that the front display and radio needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

NHTSA ID
11466105
Incident
Jan 25, 2022
Mileage
100,000 mi
Brakes
Filed Mar 5, 2022

When I bought this car in 2019, I bought it in the summer time so I didn't hear anything so I bought the car. When winter came along and as it got colder out I notice that when I get up in the morning and cold start the car and when I put it on drive and pressed on my brakes there will be a squeeking noise coming from the brake...I told Madison of Lexus about this and they say it's just the brake dust..as time goes by It keeps on doing it more and more often. I told Madison of Lexus about it and they want me to go in to fix the problem. I went in and they say they look at it. so it turns out that they have to order the part. I forgot what the part was called. I waited for my warrenty check up and I even called them the day before I went in to the shop to have it fix and the people that fix car told me over the phone that yes the part for my brakes are in. So I went in and after they were done with the car I ask the technician or who was fixing my car to see if they got my brakes fix. He told me that he didn't even touch the brakes because they have fix it last time I was there. I try explaining my whole suggestion with him but all he said was they fix it last time and that's it. I came home again with same problem. I live in la crosse wi and I go to Madison. So they been dodging me about my brakes. Now it's 2022 and I'm stuck with the same problem but now it don't happen on cold start only. Now it's every time when I press on my brakes that the nosie comes on. I try changing my brakes pads but same thing happen. I haven't try buying new rotor. But EVERY time I press on my brakes it squeeks now. Even in the summer. Lexus won't do anything about it. I read online and alot of people have the same problem like me. And turst me it's not the brake dust I'm 200% sure about it. You guys should really take a look into this and help me out. I'll even send a video of it when I brake if you need me to send it to you guys. please help I been dealing with this 3 long years.

NHTSA ID
11455335
Incident
Oct 23, 2019
Tires & wheels
Filed Sep 18, 2019

TL* THE CONTACT OWNS A 2016 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TURANZA ALL SEASON TIRES, SIZE: 225/40/R18 (NA). WHILE THE CONTACT WAS PERFORMING A ROUTINE OIL CHANGE ON THE VEHICLE, HE NOTICED THAT THE INSIDE OF THE DRIVER AND PASSENGER SIDE FRONT TIRE TREADS WERE WORN DOWN. DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511) STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR, AND THE TIRES BECAME WORN DOWN QUICKLY. THE CONTACT WAS INFORMED THAT HE WOULD GET LESS THAN 15,000 MILES ON THE TIRES. THE TIRES WERE NOT CHANGED. ONE YEAR LATER, WHILE PERFORMING ANOTHER OIL CHANGE, THE CONTACT NOTICED THAT THE INNER TIRES WERE BALD. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON THE INTERNET AND FOUND THAT THE FRONT LOWER CONTROL ARM BUSHING WAS FLOATING. AS A RESULT, THE TIRE MOVED INWARD AND BECAME BALD QUICKLY. THE LEXUS MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO BRIDGESTONE. THE TIRE MANUFACTURER (BRIDGESTONE) WAS CONTACTED AND STATED THERE WERE NO KNOWN FAILURES WITH THE TIRE. THE VEHICLE FAILURE MILEAGE WAS 31,300. THE TIRE FAILURE MILEAGE WAS 5,600.

NHTSA ID
11256476
Incident
Sep 18, 2018
Mileage
31,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19LE05 Dealer Pa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19LE05 expired December 1, 2022.

KLG Dealer Packa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Limited Service Campaign KLG expired December 01, 2022

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Technical In

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus IS 300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2023000
2022100
2021100
2020200
2019720
2018611
2017201
2016Viewing301
2015000
2014000
2013000
2012000
2011000
2010000
2009000
2008000
2007000
2006100
2005400
2004190038.1
2003210041.7
2002280036.4
2001271049.7
2000000
1999000
1998000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.