Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest May 5, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2007 Lexus RX350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsInterior & seats
Filed May 5, 2022
The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger’s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.
NHTSA ID
11463538
Incident
Apr 5, 2022
Mileage
113,000 mi
Airbags
Filed Apr 24, 2020
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT FLASHED ON AND OFF CONSTANTLY. THE VEHICLE WAS TAKEN TO THE LEXUS OF GLENDALE (1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS UNDER THE SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ID
11322201
Incident
Apr 24, 2019
Mileage
85,000 mi
AirbagsSeat belts
Filed Aug 17, 2018
ABS/SEATBELT WARNING LIGHT IS FLASHING. MECHANIC SAYS 'DRIVERS SIDE AIRBAG SQUIB NEEDS REPLACING
NHTSA ID
11120616
Incident
Jul 2, 2018
Mileage
125,000 mi
Airbags
Filed Mar 16, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT A GARBAGE TRUCK T-BONED THE DRIVER'S SIDE OF HIS VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE CURTAIN AIR BAGS ON THE DRIVER'S SIDE AND FRONT PASSENGER SIDE. THE DRIVER SUSTAINED CRITICAL INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND A REPAIR FACILITY FOR INSPECTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT THE CONSUMER STATED THE DRIVER WAS AIR-LIFTED TO A TRAUMA UNIT. THE DRIVER SUSTAINED CRUSHED AND FRACTURED RIBS, BROKEN CLAVICLE, BROKEN SCAPULA, FRACTURED BONE IN NECK AND THE BRAIN BLED ON BOTH FRONTAL LOBES. THE DRIVER'S INJURIES REQUIRED SURGERY. *JS
NHTSA ID
11079831
Incident
Nov 15, 2017
Mileage
170,000 mi
AirbagsBody & structureEngine
Filed Nov 10, 2017
AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.
NHTSA ID
11045086
Incident
Feb 28, 2017
Mileage
72,000 mi
Airbags
Filed Aug 11, 2017
MY DASHBOARD IS CRACKED OVER THE PASSENGER AIRBAG. I AM THE ORIGINAL OWNER AND THE CAR HAS BEEN IN AN INDOOR GARAGE FOR 10 YEARS. CAR HAS BEEN SERVICED EVERY 3000 MILES FOR 10 YEARS.
NHTSA ID
11014581
Incident
Apr 1, 2017
Mileage
80,000 mi
Airbags
Filed Nov 4, 2016
DASH ON RX 350 IS CRACKING SIGNIFICANTLY. THIS CRACKING IS SO EXTREME THAT MY WIFE WAS TEMPTED TO PLACE A COVER OVER THE DASH THAT WOULD INTERFERE WITH PROPER INFLATION OF THE AIRBAG. I AM CONCERNED THAT OTHER OWNERS WILL PLACE COVERS, TAPE, ADHESIVES, OR OTHER MEASURES OVER THE BAGS AND THIS COULD LEAD TO AN INJURY.
NHTSA ID
10924322
Incident
Apr 17, 2014
Mileage
35,000 mi
Airbags
Filed Oct 15, 2016
TAKATA RECALL. I JUST PURCHASED A CERTIFIED USED 2007 LEXUS RX350 AND THE AIRBAG INFLATOR SRS LIGHT IS ILLUMINATED IN THE DASHBOARD AT 102K MILES EVEN WHEN A PASSENGER IS IS SEATED IN THE PASSENGER SEAT. I DON'T SEE THIS MODEL REFLECTED IN THE RECALL LIST BUT BELIEVE IT SHOULD BE RESEARCHED IMMEDIATELY FOR SAFETY ISSUES. I HAD A HONDA WITH THE SAME ISSUE THAT WAS INCLUDED UNDER RECALL.
NHTSA ID
10916211
Incident
Oct 4, 2016
Mileage
202,959 mi
Airbags
Filed Jun 20, 2016
AIRBAG LIGHT IN THE DASHBOARD BLINKING. AT FIRST, RESTARTING THE CAR WILL TAKE CARE OF THE ISSUE BUT RECENTLY, IT JUST BLINKS CONTINUOUSLY. I BOUGHT THE CAR AT CARMAX AND CAR HAS 90K MILES IN IT, IT'S A LITTLE OVER 30 DAYS AFTER I PURCHASED AT CARMAX WHEN THE AIRBAG LIGHT STARTED BLINKING. FOR NO REASON. I WAS NOT IN ANY ACCIDENT. IF THE LIGHT TURNED ON WITHIN THE 30 DAY PERIOD OF PURCHASE, I MIGHT HAVE REPORTED TO CARMAX AND THEY WILL FIX IT FOR FREE (WITHIN 30 DAYS OF BUYING THE CAR). I WENT ONLINE AND SIMILAR HAPPENS WITH OTHER LEXUS 350 CARS. MAYBE NEED A RECALL?
NHTSA ID
10875304
Incident
Jun 15, 2016
Airbags
Filed Apr 17, 2016
THE DRIVER AIRBAG LIGHT IS FLASHING. TAKE TO MECHANIK RESET IT IS NOT GOING AWAY . ITS NOT SAFE TO DRIVE WHEN AIRBAG IS NOT FUNCTIONING NORMALLY
NHTSA ID
10859932
Incident
Mar 1, 2016
Mileage
84,500 mi
AirbagsBody & structure
Filed Jan 19, 2016
MY CAR IS USED TO DROP OFF AND PICK UP CHILDREN FROM SCHOOL AND GROCERY SHOPPING, AND IT HAS NEVER BEEN IN AN ACCIDENT; HOWEVER, ONE DAY I HAD JUST GOT IN THE CAR AND STARTED IT UP (MY ADULT SON WAS IN PASSENGER SEAT) AND THE AIR BAG LIGHT CAME ON MY DASH AND THE PASSENGER AIR BAG LIGHT SHOWS IT IS NOT ON. MY SON WEIGHS ALMOST 200 POUNDS. WE EVEN HAD HIM GET OUT OF THE CAR AND SIT BACK DOWN AGAIN, THINKING THE SEAT DIDN'T REGISTER FOR SOME REASON, BUT NOTHING CHANGED. THIS IS A SERIOUS SAFETY ISSUE, AS IF EVER INVOLVED IN A CRASH, THE AIRBAG WILL NOT DEPLOY TO PROTECT ANY PASSENGER SITTING IN THE FRONT SEAT. ALSO, THE DASH OF MY CAR IS CRACKING AND HUGE SPIDER WEB CRACKS HAVE NOW BEGUN TO TAKE OVER THE DASH ON BOTH PASSENGER AND DRIVER SIDE. I KEEP IT GARAGE MOST OF THE TIME SO HAVE NO IDEA WHY THIS HAS STARTED HAPPENING EITHER. CAN SEND PHOTOS IF THEY ARE NEEDED, JUST LET ME KNOW.
NHTSA ID
10820974
Incident
Oct 28, 2015
Mileage
100,000 mi
AirbagsVisibility
Filed Jan 10, 2016
MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.
NHTSA ID
10819228
Incident
Oct 20, 2015
Airbags
Filed Jun 4, 2015
THE SRS AIRBAG LIGHT CONTINUES TO FLASH ON AND OFF INDICATING A MALFUNCTION IN THE SYSTEM. THE VEHICLE WAS NOT IN ANY COLLISION TO TRIGGER DEPLOYMENT. BUT THE MALFUNCTION INDICATES A PROBLEM ON THE FRONT DRIVER SIDE AND OR PASSENGER SIDE AIRBAG.
NHTSA ID
10723503
Incident
Apr 24, 2015
Mileage
130,000 mi
AirbagsElectricalInterior & seats
Filed May 30, 2015
I HAVE NOTICED FOR SOMETIME WHILE DRIVING WITH MY WIFE.THE AIRBAG LIGHT ON THE PANEL FOR THE PASSENGER SIDE DOES NOT COME ON. SOMETIMES IT COMES ON AFTER WE HAVE BEEN DRIVING FOR A WHILE.I FIGURE THE AIRBAG WILL NOT WORK IF WE WERE IN AN ACCIDENT.I HAVE NO IDEA HOW MANY CARS COULD BE EFFECTED WITH THIS ISSUE.
NHTSA ID
10722398
Incident
Jan 1, 2015
Mileage
120,000 mi
AirbagsBody & structure
Filed Aug 8, 2013
THE COVERING ON MY PASSENGER AIR BAG IS FLAKING OFF AND DASHBOARD CRACKING CAUSING CONCERN OF PREMATURE DEPLOYMENT. *TR
NHTSA ID
10534288
Incident
Jul 26, 2013
Mileage
51,000 mi
Airbags
Filed May 29, 2013
THE AIRBAG LIGHT STARTED FLASHING. I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP. I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT. THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN. *TR
NHTSA ID
10514056
Incident
May 1, 2012
Mileage
75,000 mi
AirbagsBrakes
Filed Nov 4, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
NHTSA ID
10364050
Incident
May 1, 2010
Mileage
10,000 mi
AirbagsInterior & seatsSeat belts+4 more
Filed Aug 26, 2010
2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM. IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONALLY, THE TIRE HAZARD SENSOR ALSO CONTINUED TO EXHIBIT PROBLEMS. THE DEALER WAS UNABLE TO REPLICATE THE WINDOW MALFUNCTION AND THE TIRE SENSOR WAS RESET. IN LATE DECEMBER 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE AIR BAGS AND SENSORS. THE DEALER RESET THE AIR BAG SENSOR. SHORTLY THEREAFTER, THE CONSUMER CONTINUED TO EXPERIENCE THE SAME AIR BAG MALFUNCTION. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THAT THE ENTIRE AIR BAG SYSTEM HAD SHUT DOWN AND WAS INOPERABLE. OVER THE COURSE OF THE NEXT SEVEN MONTHS, SHE CONTINUED TO EXPERIENCE ISSUES WITH THE TIRE HAZARD SENSORS AND WAS FREQUENTLY UNABLE TO USE THE AUTOMATIC SEAT ADJUST FEATURE ON THE DRIVER'S SIDE. PASSENGERS ALSO COMPLAINED THAT THEY COULD NOT ADJUST THE SEAT AND THAT THE SEAT BELT FELT TIGHT AND WOULD NOT EXTEND OUTWARD. THE DEALER SATED THE SEAT BELT WAS CAUGHT IN THE PASSENGER SEAT TRACK, WHICH CAUSED THE MALFUNCTION OF THE PASSENGER SEAT AND SEAT BELT. SEVERAL MONTHS LATER, THE CONSUMER COMPLAINED OF STEERING PROBLEMS, BUT THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER STATED SHE CONTINUED TO HAVE PROBLEMS WITH AIR BAG LIGHT. IN JULY 2009, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE REMOTE LOCK AND DOOR LOCKS. CURRENTLY, THE PASSENGER DOOR ONLY LOCKS MANUALLY. THE PROBLEMS WITH THE PASSENGER SEAT AND SEAT BELT WAS NEVER CORRECTED. IN ADDITION, THE REAR OF THE TRUCK WAS MAKING A RATTLING NOISE. *JB
NHTSA ID
10352088
Incident
Jul 1, 2007
AirbagsBody & structureSuspension
Filed May 19, 2009
2007 LEXUS RX350. LTR REGARDING A DEFECT HE HAS IN HIS CAR THAT HE BELIEVES CAME FROM THE FACTORY; HE BELIEVES THE CAR IS NOT SAFE TO DRIVE. *NJ THE CONSUMER STATED THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING, THERE WERE LARGE GAPS AT THE RIGHT SIDE BODY SEAMS, FRONT FENDER HEADLIGHT AND RIGHT SIDE DOOR AREA. THE LEFT HINGE ON THE HOOD WAS OFF. THE AIR BAG LIGHT ILLUMINATED*JB
NHTSA ID
10270270
Incident
Jan 1, 1901
AirbagsBrakesTransmission
Filed Feb 20, 2008
Crash reported
AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT THE BACK WALL OF THE GARAGE AND ITEMS ALONG THE BACK WALL WERE DEMOLISHED AS WELL AS ITEMS IN THE FAMILY ROOM. *TR
NHTSA ID
10218688
Incident
Nov 15, 2007
Mileage
11,687 mi
Airbags
Filed Apr 12, 2007
Crash reported1 injury reported
TL *- THE CONTACT OWNS A 2007 LEXUS 350. WHILE DRIVING 40 MPH THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE, WHICH CAUSED THE VEHICLE TO SLIDE INTO A TELEPHONE POLE HEAD ON. THE FRONT END DAMAGE AMOUNTED TO $22,190. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS BELTED. THE VEHICLE WAS TOWED AND HAD BEEN REPAIRED. THE DRIVER SUSTAINED INJURIES. THE MANUFACTURER STATED THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE CONTACT WAS BELTED , AND BECAUSE THE IMPACT OF THE CRASH WAS NOT HARD ENOUGH. THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 10,700. THE CONTACT HAD A POLICE REPORT.*AK
NHTSA ID
10187666
Incident
Dec 31, 2006
Mileage
10,000 mi
Airbags
Filed Sep 1, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG ILLUMINATION. THE MANUFACTURER WAS ALERTED.
NHTSA ID
10167229
Incident
Sep 1, 2006
Mileage
300 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own