RoadVitals

2007 Lexus RX350 Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 28, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2007 Lexus RX350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

Exterior lighting
Filed Jul 28, 2013

HEADLIGHT FILLS WITH CONDENSATION DIMMING LIGHT DEALER STATES THIS HAPPENS AND DID NOTHING TO HELP EXCEPT WANT TO CHARGE 1700$ TO REPLACE UNIT. *TR

NHTSA ID
10532209
Incident
Sep 16, 2009
Mileage
45,000 mi
ElectricalExterior lighting
Filed Feb 20, 2013

MOISTURE IN HEADLIGHTS CAUSING SPREAD OUT LIGHT BEAM AND POSSIBLE RUST/SHORT CIRCUIT IN ELECTRICAL SYSTEM. *TR

NHTSA ID
10499450
Incident
Feb 1, 2013
Exterior lighting
Filed Jan 16, 2013

2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLIGHT ASSEMBLY IN VEHICLE. *SMD THE CONSUMER STATED A CLASS ACTION LAW SUIT WAS FILED, IN WHICH IT ALLEGED THAT TOYOTA KNEW OR SHOULD HAVE KNOWN THAT THE HEADLIGHT ASSEMBLIES IN THEIR VEHICLES CONTAINED NUMEROUS DISTINCT AND SERIOUS LATENT DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSED THEM TO BE HIGHLY PRONE TO CONDENSATION OR MOISTURE, BUT CONTINUED TO FAIL TO DO ANYTHING ABOUT IT. THE CONSUMER STATED THE FACT OF THE MATTER, WAS DEFECTIVE PARTS, INCLUDING DEFECTS IN THE HEADLAMP HOUSING, WATER AND MOISTURE WERE ABLE TO ENTER THE HEADLIGHT ASSEMBLY AND DAMAGE INTERIOR COMPONENTS, INCLUDING DAMAGING THE ELECTRICAL CONTROL UNTIL. WHICH HAS PROVEN TO LEAD TO SERIOUS SAFETY HAZARDS SUCH AS LOSS OF ILLUMINATION FROM ONE OR BOTH HEADLAMPS AT UNPREDICTABLE INTERVALS, EXPOSING DRIVERS AND THOSE WHO THEY SHARE THE ROAD WITH TO SIGNIFICANT AND UNREASONABLE DANGER, WHICH IS THE EXACT PROBLEM SHE EXPERIENCED WITH HER VEHICLE.

NHTSA ID
10493861
Incident
Jan 1, 2013
Exterior lighting
Filed Sep 10, 2012

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE WASHING HIS VEHICLE, WATER MANAGED TO GET INTO THE LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10474477
Incident
Aug 27, 2012
Mileage
50,000 mi
Exterior lighting
Filed Aug 27, 2012

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE SEAL ON THE HEAD LIGHT WAS DAMAGED AND FROM RAIN WATER ENTERING THE HEAD LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD TO MAKE A DECISION ABOUT REPAIRING THE VEHICLE AGAIN. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10472600
Incident
Oct 13, 2010
Mileage
50,000 mi
Body & structureDriver assistanceExterior lighting
Filed Aug 13, 2012
Crash reported

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS WOULD,IN ALL LIKELIHOOD, HAVE BEEN KILLED. THERE WERE SEVERAL WITNESSES WHO SAW MY CAR PULL INTO THE SPACE, COME TO A STOP, AND THEN FLY ACROSS THE SHRUBS, SIDEWALK AND INTO THE BUILDING. MY FOOT NEVER TOUCHED THE ACCELERATOR AT THE TIME OF THE INCIDENT AND, ACCORDING TO THE COMPANY THAT REPAIRED THE CAR, THERE WAS NO NEED TO ADJUST/REPLACE THE FLOORMAT OR THE ACCELERATOR OR THE BRAKES. *TR

NHTSA ID
10470445
Incident
Jun 11, 2012
Mileage
68,877 mi
Exterior lighting
Filed Sep 28, 2011

I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED. I AGREED TO PAY FOR THE BULB REPLACEMENT. ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT. I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB. THEY STATED THEY DID NOT CAUSE THIS AND THAT "THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S. WATER LEAKS INTO THE HEADLIGHT ASSEMBLY". SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE "VERY EXPENSIVE" TO HAVE THE LIGHT FIXED. I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ). TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT. WHAT?! I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE. THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP. NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED. (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES). SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED "THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE. I HAVE OWNED 3 LEXUS VEHICLES, BUT BECAUSE OF THIS ISSUES, THIS MAY BE MY FINAL LEXUS! EXTRAORDINARILY ANNOYED ABOUT THIS!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

NHTSA ID
10427752
Incident
Aug 1, 2011
Mileage
87,000 mi
Exterior lighting
Filed Apr 15, 2011

DRIVERS SIDE HEADLAMP LENS DEVELOPS CONDENSATION ON THE INSIDE OF THE LENS. THE AMOUNT OF CONDENSATION IS INCREASING DAILY AND CANNOT BE DRIED OUT. THIS ADVERSELY AFFECTS THE REFRACTION OF THE HEADLAMP BEAM WHICH IS BOTH DANGEROUS FOR THE DRIVER AND ONCOMING TRAFFIC.

NHTSA ID
10396503
Incident
Apr 1, 2011
Mileage
50,300 mi
Exterior lighting
Filed Feb 18, 2011

MY LEXUS 2007 RX 350 HAS HEAVY WATER CONDENSATION IN THE HEADLIGHTS IN THE DRIVER SIDE OF THE VEHICLE THAT IS CAUSING MY HEADLIGHTS TO FLICKER AND SHUT OFF. REPEATED CALLS TO LEXUS CUSTOMER CARE HAS NOT RESULTED IN ANYTHING. I TOOK THE VEHICLE TO THE DEALER AND GOT THEIR VEHICLE INSPECTOR TO INSPECT AND GOT A DETAILED REPORT ENDORSING MY COMPLAINT THAT IT IS THE PROBLEM WITH THE LEXUS HEADLIGHT DESIGN THAT ALLOWS HEAVY WATER CONDENSATION CAUSING MY HEADLIGHTS TO BLOW UP. VERY FRUSTRATED WITH THE WAY LEXUS PEOPLE ARE BEHAVING AND THIS IS NOT WHAT YOU EXPECT AFTER YOU BUY AN EXPENSIVE VEHICLE. THIS PROBLEM OF THEIRS IS DIRECTLY PUTTING ME AND OTHER FELLOW MOTORISTS UNDER RISK. *LN

NHTSA ID
10383273
Incident
Feb 11, 2011
Exterior lighting
Filed Feb 1, 2008

VEHICLE BACK UP LIGHTS DO NOT PROVIDE ADEQUATE LIGHTING TO SAFELY BACK UP IN AN UNLIGHTED SITUATION. THE CONDITION IS WORSE WHEN SNOW, RAIN OR FOG IS IN EXISTENCE AND IS TOTALLY UNSAFE. *TR

NHTSA ID
10216724
Incident
Dec 31, 2007
Mileage
1 mi
Exterior lighting
Filed Apr 9, 2007

THE BACKUP LIGHTS ON THE NEW 2007 LEXUS RX350 BACKUP LIGHTS ARE SO DIM THAT ONE CANNOT SEE WHEN BACKING UP. THEY ARE LENS AND DO NOT HAVE BULBS. I TOOK THE CAR TO THE DEALERSHIP ,AND THEY SAID THEY HAVE HAD OTHER COMPLAINTS OF THE SAME NATURE, BUT THAT WAS THE WAY THE CAR WAS MANUFACTURED. I CALLED LEXUS CUSTOMER SERVICE, AND THEY SAID THE SAME THING. THIS WAS A SAFETY ISSUE. IT WAS DANGEROUS TO DRIVE AT NIGHT. I DID NOT LET MY WIFE DRIVE ALONE IN THIS CAR AT NIGHT. I HAVE TO GET OUT AND TELL HER HOW TO BACK UP. AK

NHTSA ID
10187371
Incident
Apr 8, 2007
Mileage
38 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .