2007 Lexus RX350 Driver assistance Problems

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SCRAPES AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. UPON A FOLLOW UP VISIT TO THE HOSPITAL, THE CONTACT WAS DIAGNOSED WITH AN CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FLOORMATS CAUSED THE VEHICLE TO INDEPENDENTLY ACCELERATE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL) AS A POSSIBLE CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA ID

11083630

Incident

Mar 14, 2018

Mileage

163,000 mi

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED UNEXPECTEDLY. EVEN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE COULD NOT BE STOPPED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN AN ACTIVE RECALL. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM A CONCUSSION. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.

NHTSA ID

11082512

Incident

Mar 14, 2018

Mileage

163,000 mi

2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE SURGED FORWARD THROUGH 2 SMALL TREES. THE ENGINE HAD TO BE TURNED OFF BEFORE THE VEHICLE WOULD STOP. THE CONSUMER GAVE AUTHORIZATIONS FOR THE MANUFACTURER TO INSPECT THE VEHICLE. UPDATED 07/06/2017*JS ..UPDATED 08/30/17 *BF *JS

NHTSA ID

11001048

Incident

Jan 24, 2017

Mileage

86,000 mi

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWRE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

10885672

Incident

Jul 15, 2016

Mileage

90,000 mi

UNINTENDED ACCELERATION - THE VEHICLE SUDDENLY ACCELERATED IN STOP & GO RUSH-HOUR CITY TRAFFIC STRIKING SEVERAL CARS (6 CARS IN TOTAL) BEFORE THE VEHICLE WAS STOPPED BY STRIKING THE OAKLAND POLICE DEPT BUILDING.

NHTSA ID

10852969

Incident

Mar 7, 2016

Mileage

119,000 mi

I WAS DRIVING ON HWY I-SOUTH AND I HAD MY CAR CRUISE AT ABOUT 68 MPH. DUE TO DOWNHILL ROAD AHEAD I TOOK IT OUT OF CRUISE AS SOMETIME CAR GOES FEW MILES ABOVE CRUISE LIMIT. NOW THERE WAS UPHILL ROAD SO I PUT IT NO CRUISE AGAIN ABOUT 65 BY PUSHING CRUISE ARROW UP DIRECTION. THIS TIME SUDDENLY IT ACCELERATE AND ENGINE RPM SHOOT UP VERY HIGH AND SPEED KEPT GOING UP. IN MATER OF 2-3 SECONDS IT WAS 80 MPH. MY BREAK DID NOT WORK AND I TOOK IT OUT OF CRUISE AND IT STOP GOING UP. I WAS REALLY SCARED THAT THIS MAY GO OUT OF CONTROL. I BEEN DRIVER THIS CAR FROM FOUR YEARS AND I DON'T KNOW HOW THIS HAPPEN. I FEEL SCARY TO PUT MY FAMILY INSIDE THIS CAR. I HAVE 10 MONTH OLD AND 3 YEARS OLD DAUGHTERS. I CANT LET ANYTHING HAPPEN TO THEM BECAUSE SOME SOFTWARE MALFUNCTION IN THIS CAR. I AM AN ELECTRICAL ENGINEER AND I ALSO WORK IN AUTOMOTIVE AND NEVER CAME ACROSS SOMETHING LIKE THIS. I HOPE YOU CAN ANSWER MY CONCERN. *TR

NHTSA ID

10626068

Incident

Aug 18, 2014

Mileage

120,000 mi

2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO FLOOR MAT RECALL *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE DEALER. HOWEVER, WHEN HE RETURNED TO THE DEALER, HE DISCOVERED TWO HOLES WERE IN THE EXISTING CARPET AND NOTHING HAD BEEN REPLACED. THE RECALL LETTER STATED THAT LEXUS WOULD REPLACE THE FLOOR CARPET COVER WITH A DIFFERENT ONE OF A DIFFERENT SHAPE AS WELL AS BOTH FORWARD AND REAR RETENTION CLIPS.

NHTSA ID

10473383

Incident

Aug 1, 2012

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS WOULD,IN ALL LIKELIHOOD, HAVE BEEN KILLED. THERE WERE SEVERAL WITNESSES WHO SAW MY CAR PULL INTO THE SPACE, COME TO A STOP, AND THEN FLY ACROSS THE SHRUBS, SIDEWALK AND INTO THE BUILDING. MY FOOT NEVER TOUCHED THE ACCELERATOR AT THE TIME OF THE INCIDENT AND, ACCORDING TO THE COMPANY THAT REPAIRED THE CAR, THERE WAS NO NEED TO ADJUST/REPLACE THE FLOORMAT OR THE ACCELERATOR OR THE BRAKES. *TR

NHTSA ID

10470445

Incident

Jun 11, 2012

Mileage

68,877 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. AS A RESULT, SHE CRASHED AGAINST A WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.

NHTSA ID

10455209

Incident

Apr 13, 2012

Mileage

56,000 mi

AT APPROX. 8:05 AM ON THURSDAY, DECEMBER 2ND I WAS STOPPED BEHIND A SCHOOL BUS THAT WAS PICKING UP CHILDREN AT THE INTERSECTION (1-2) MIN WAIT) I GAVE THE CAR ENOUGH GAS TO MAKE THE RIGHT HAND TURN ONTO CROCKERS LAKE BLVD. WHICH IS ONLY APPROX. 150-200 FT IN LENGTH. I ESTIMATE THE SPEED WAS BETWEEN 10-15 MPH WHEN I BEGAN BRAKING TO MAKE THE LEFT HAND TURN INTO THE CITATION CLUB APARTMENTS WHEN I NOTICED THE VEHICLE WAS NOT SLOWING. I PRESSED THE BRAKE PEDAL HARDER AND THE CAR CONTINUED TO PULL AGAINST THE BRAKES. AS I APPROACHED THE END OF CROOKERS LAKE BLVD I HAD BOTH FEET ON THE BRAKES AND THE CAR WAS SLOWING, HOWEVER THE ENGINE WAS "SCREAMING" AND THE TACHOMETER WAS APPROACHING TO "RED-LINE". I MANAGED TO MAKE THE LEFT HAND TURN AND AS THE CAR SLOWED I SHIFTED IT INTO PARK TO STOP IT. THE ENGINE WAS SCREAMING SO I TURNED THE IGNITION TO OFF POSITION. I ATTEMPTED TO RESTART THE VEHICLE AND IT IMMEDIATELY RED-LINED AGAIN; I IMMEDIATELY TURNED OFF THE CAR. UPDATED 03/11/11

NHTSA ID

10375778

Incident

Dec 2, 2010

Mileage

47,498 mi

2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND RUN AWAY CAR CAUSED AN ACCIDENT. *TGW THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB

NHTSA ID

10323110

Incident

Apr 11, 2008

WHEN DRIVING IN SNOW AND ICE UP HILL AND TURNING, THE BACK WHEELS CONSISTENTLY LOSE POWER AND MY CAR STARTS ROLLING BACKWARDS DOWN MY DRIVEWAY. MY DRIVEWAY IS STEEP AND WHEN ROLLING BACKWARDS DOWN A RIGHT HAND TURN THE CAR IS MOSTLY OUT OF CONTROL. THERE IS NO WAY (ACCORDING TO THE LEXUS DEALERSHIP) TO TURN OFF THE SYSTEM THAT CAUSES THIS. (NEW MODELS DO HAVE A CUT OFF). STARTED IN EARLY DEC. AND HAPPENED MOST OF THE WINTER. *TR

NHTSA ID

10321086

Incident

Dec 10, 2009

Mileage

31,000 mi

MY 2007 LEXUS RX 350 WILL OCCASIONALLY SLOW DOWN AND FEEL AS IF IT IS GOING TO SHUT OFF WHEN I PRESS THE GAS. IT WILL THEN SUDDENLY ACCELERATE AND JOLT CAUSING ME TO DEPRESS THE BRAKES IN ORDER TO SLOW DOWN. I HAVE ADVISED LEXUS OF THE PROBLEM AND MUST BRING IT IN FOR SERVICE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN 2008. *TR

NHTSA ID

10319648

Incident

Feb 24, 2008

Mileage

1,400 mi

RANDOM ACCELERATION! MY RX 350 LEXUS WAS RETURNED TO THE DEALER FOR REPAIR LESS THAN A MONTH AFTER I PURCHASED IT FOR RANDOM ACCELERATION. I EXPLAINED THAT ALTHOUGH I AM NOT ACCELERATING MY VEHICLE ACCELERATES RAPIDLY AND LUNGES FORWARD. I HAVE TO TAKE MY FOOT OF THE GAS IMMEDIATELY AND APPLY THE BRAKE. SOMETIMES IT HAPPENS 3/4 TIMES A DAY AND SOMETIMES NOT FOR A WEEK, THUS THE TERM RANDOM. I HAVE BROUGHT IT IN TO PARK PLACE LEXUS AND CALLED NUMEROUS TIMES. THEY DRIVE IT A FEW MILES AND TELL ME NOTHING IS WRONG. I EVEN PLEADED WITH THE OWNER OF PARK PLACE, CHRIS BRUNNER TO KEEP MY CAR AND DRIVE IT UNTIL HE EXPERIENCED THE RANDOM ACCELERATION, HE REFUSED AND TOLD ME TO CALL LEXUS HEADQUARTERS. I DID CALL AND WAS ON HOLD FOR 38 MINUTES. LAUREN SHIELDS OF LEXUS ALSO TOLD ME NOTHING COULD BE DONE. I THINK MR. AL SMITH, THE VP OF CUSTOMER SATISFACTION SHOULD MONITOR HOW GOOD CUSTOMERS AND REPEAT BUYERS WITH SERIOUS VEHICLE PROBLEMS ARE HANDLED. I AM NOW AT 52,000 MILES AND PAST WARRANTY, (I THINK THIS WAS THEIR PLAN- TO DANCE AROUND THE PROBLEM UNTIL MY WARRANTY RAN OUT) I WORRY IF I WILL BE ABLE TO STOP MY VEHICLE THE NEXT TIME THIS HAPPENS. THE RANDOM ACCELERATION STARTED IMMEDIATELY AFTER PURCHASE AND IT WAS PRIOR TO ANY RECALLS, ANY TV NEWS CASTS OR NEWSPAPER ARTICLES. WE HAVE 2 HIGHLANDERS, AND THIS IS MY 4TH LEXUS, WE ARE GOOD CUSTOMERS AND NOTHING HAS BEEN DONE. I THINK THE RANDOM ACCELERATION IS A PROBLEM FOR MANY MORE VEHICLES THAN THEY HAVE RECALLED! *TR

NHTSA ID

10317351

Incident

Oct 10, 2007

Mileage

1,000 mi

RE: 2007 LEXUS RX350. RESPONSE TIME FROM GAS PEDAL ACTION TO CAR RESPONDING IS SLOW (ABOUT 2-3 SEC.) I NEVER KNOW WHEN THE CAR IS GOING TO START/STOP MOVING. THE START DELAY IS CONSTANT. ACCELERATION REDUCTION IS ALSO 2-3 SEC. AND INFREQUENT. THE MOST RECENT PROLONGED ACCELERATION EVENT IS DOCUMENTED IN YOUR APPROXIMATE INCIDENT DATE SPACES. IF I NEED TO TRY TO GET OUT OF ANOTHER DRIVERS PATH AND STEP ON THE GAS IN ORDER TO "MOVE", THE REAR END SQUEALS AND CONTROL IS SACRIFICED. TWO DIFFERENT LEXUS DEALERS HAVE SEEMED UNCONCERNED AND HAVE NOT EVEN DOCUMENTED MY COMPLAINTS. *TR

NHTSA ID

10316432

Incident

Feb 14, 2007

Mileage

37,300 mi

UNEXPECTED ACCELERATION IT HAS HAPPENED WITH TWO DIFFERENT DRIVERS. ONCE WHEN IN "PARK" AND ONCE WHILE ON THE HIGHWAY. NO DAMAGE OR INJURIES OCCURRED. *TR

NHTSA ID

10313567

Incident

Jul 15, 2008

Mileage

18,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10310929

Incident

Dec 26, 2009

Mileage

35,000 mi

LEXUS RX350 AUTO-ACCELERATION. WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE. THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL. THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED. THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES. THE AIRBAGS DID NOT DEPLOY. *TR

NHTSA ID

10298927

Incident

Jan 7, 2010

Mileage

33,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING BETWEEN 35-40 MPH SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. CONSEQUENTLY SHE REAR-ENDED THE PROCEEDING VEHICLE. BOTH DRIVERS OF EACH VEHICLE RECEIVED BRUISES FROM THE IMPACT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE RECEIVED $13,000 WORTH OF DAMAGES. A REPRESENTATIVE FROM THE MANUFACTURER WAS SENT TO INSPECT HER VEHICLE. THE INSPECTOR COULD NOT LOCATE A DEFECT IN HER VEHICLE. THE FAILURE MILEAGE WAS 12,179.

NHTSA ID

10297294

Incident

Apr 17, 2007

Mileage

12,179 mi

I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES. IT HAPPENS A LOT EVEN IN SLOW TRAFFIC. I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES. AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES. I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY. IN GENERAL I'M NOT A FAST DRIVER. I MENTIONED IT TO THE SERVICER OF MY CAR, THEY DRIVE IT AND INDICATES THAT THEY DID NOT FIND A PROBLEM. IT DOES NOT HAPPEN ALL THE TIME, ONLY PERIODICALLY. IT IS VERY FRIGHTENING BECAUSE IT IS SO UNPREDICTABLE. *TR

NHTSA ID

10290756

Incident

Apr 9, 2008

Mileage

25,000 mi

2007LEXUS 350 RX -AT LEAST 3 TIMES IT HAS ENGAGED IN SUDDEN ACCELERATION. THE DEALER TOLD ME THEY COULD FIND NOTHING WRONG. NOW I FIND THAT IT IS A COMMON OCCURRENCE. PLEASE REGISTER MY NAME TO THOSE HAVING HAD SAFETY PROBLEMS. THERE HAS BEEN NO ACCIDENT (YET)! *TR

NHTSA ID

10289197

Incident

Sep 15, 2009

Mileage

65,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID

10286055

Incident

Sep 27, 2009

Mileage

75,000 mi

SUDDEN ACCELERATION RESULTING IN A CRASH. *AK

NHTSA ID

10193735

Incident

May 25, 2007