RoadVitals

2013 Mazda Mazdaspeed3

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 24, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 6, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2013 Mazda Mazdaspeed3, most frequently naming the interior & seats and body & structure categories. 1 safety recall has been issued covering this model year; and 23 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Sep 6, 2016
580,455 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
The risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
The remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American OperationsManufacturer number 9916HView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Dec 24, 2017

THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. COPIED FROM AN EXISTING COMPLAINT FOR THE 2010 MODEL YEAR BECAUSE IT IS THE EXACT SAME PROBLEM

NHTSA ID
11056317
Incident
Nov 9, 2017
Mileage
65,000 mi
Interior & seats
Filed Jul 25, 2017
Crash reported2 injuries reported

DRIVER SEAT COLLAPSES BACKWARDS WHEN REAR-ENDED WHILE STATIONARY ON INTERSTATE AND REMAINS FULLY RECLINED AFTER COLLISION. ATTEMPTS TO RETRACT THE SEAT INTO NORMAL DRIVING POSITION IS UNSUCCESSFUL AS THE SEAT NO LONGER LOCKS INTO POSITION. THE ONLY POSITION WHERE THE SEAT LOCKS INTO PLACE IS IN THE FULLY RECLINED POSITION.

NHTSA ID
11010462
Incident
Jul 10, 2017
Mileage
50,000 mi
Body & structure
Filed Jan 18, 2017

SUMMARY: INSUFFICIENT CORROSION PROTECTIVE COATING WAS APPLIED TO THE ENDS OF THE EXTERNAL CYLINDERS OF THE REAR HATCH/LIFT GATE GAS STAY DAMPERS (LIFT SUPPORTS). IF WATER CONTAINING ROAD SALT ENTERS, IT CAN CAUSE CORROSION. OVER TIME, INCREASED CORROSION MAY EVENTUALLY CAUSE IT TO BREAK AS THE REAR HATCH OR LIFT GATE IS OPENED. SAFETY RISK: THE REAR HATCH OR LIFT GATE MAY DROP SUDDENLY, AND/OR THE BROKEN PARTS MAY HIT THE CUSTOMER, CAUSING INJURY.

NHTSA ID
10946264
Incident
Sep 1, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-038-24

ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-016-23

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

09-025-21-3824

EQUIPMENT

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.

01-005-21-3778

ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

01-006-21-3779

ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

07-001-21-3775

EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Mazdaspeed3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000
2014000
2013Viewing310
2012610
2011520
2010322042.3
2009410
2008331041.9
2007382145.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.