WHILE DRIVING DOWN A BYPASS VEHICLE CAUGHT ON FIRE IN DASHBOARD. VEHICLE CURRENTLY BEING CHECKED BY DEALER.*AK
- NHTSA ID
- 8016387
- Incident
- Aug 7, 2002
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1995 Mazda Protege submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING DOWN A BYPASS VEHICLE CAUGHT ON FIRE IN DASHBOARD. VEHICLE CURRENTLY BEING CHECKED BY DEALER.*AK
I AM A SMALL WOMEN WHO ONLY WEIGHS 135 LBS AND THIS SEAT BROKE IT IS VERY UNSTABLE AND I AM AFRAID I WILL HAVE AN ACCIENT WITH MY 2 CHILDREN BECAUSE OF THIS PROBLEM APPARENTLY IS A PROBLEM, I HAVE SEEN ON EPIONS.COM ANOTHER SIMILAR COMPLAINT ABOUT THIS PROBLEM. I WOULD APPRICIATE IF THIS WOULD BE LOOKED INTO SO THIS PROBLEM CAN BE RESOLVED. PLEASE LET ME KNOW IF THIS IS NOT THE FIRST COMPLAINT TO YOUR ORGANAZATION. I WOULD APPRICIATE A SPEEDIANT RESPONSE TO MY COPLAINT, SO I CAN FIND OUT IF THE MANUFACTURER WILL PAY FOR THIS OR NOT!*AK
THE FRONT SEAT CAME LOOSE AND WAS ROCKING CREATING THE SAFETY PROBLEM. IT REMAINED ATTACHED ON THE RIGHT SIDE BUT THE LEFT SIDE WAS LOOSE. THERE WAS NO ACCIDENT OR INCIDENT TO CAUSE THE FAILURE OF THE SEAT . I TOOK THE VEHICLE TO THE DEALER AND THEY WOULD SAID TO CONTACT MAZDA. I CONTACTED MAZDA AND WAS TOLD THE VEHICLE HAD OVER 100,000 MILES AND WERE NOT GOING TO DO ANYTHING ABOUT THE COST TO MAKE THE SEAT SAFE AGAIN. I ASKED IF SAFETY HAD A MILEAGE LIMIT AND WAS TOLD NO BUT THEY WERE NOT INTERESTED IN FIXING THE SEAT. I THINK IT VIOLATES THE INTENT OF FMVSS 207 AND TOLD THEM SO.
I HAVE BEEN HAVING PROBLEMS WITH MY ENGINE LIGHT COMING ON AND OFF FOR SOME TIME NOW. IT WOULD COME ON FOR A WHILE THEN GO OUT THEN COME ON AGAIN THEN GO OUT AGAIN. IN JULY OF THIS YEAR I TOOK THE CAR FOR A DIAGNOSIS BECAUSE THE ENGINE LIGHT WAS ON BUT THEY TOLD ME I NEEDED A TUNEUP WHICH I GOT BUT THE ENGINE LIGHT CAME ON A WEEK LATER. ALSO MY DASHBOARD LIGHT HAS BEEN GOING OUT AND COMING ON ALSO. IT STARTED BY GOING OUT WHEN I PUT MY SIGNALS ON TO TURN A CORNER IT WOULD GO OUT THEN COME BACK ON NOW IT GOES OUT AND SOMETIMES IT WONT COME ON AT ALL. I NOTICED IF I PUSHED THE LIGHT CONTROL SWITCH IN AND HOLD IT THATS THE ONLY TIME IT WILL STAY ON AS SOON AS I LET IT GO IT GOES OUT. THEN NOW MY TAILLIGHTS ARE OUT AND I TOOK IT TO A SHOP AND THEY LOOK AT THE FUSES AND TRY TO SEE WHY I DONT HAVE ANY LIGHTS BACK THERE AND THEY SAID THEY COULDNT SEE WHY THE LIGHTS WERE OUT. THEY SAID THEY WOULD HAVE TO TAKE THE WHOLE THING APART TO SEE WHAT IS WRONG WITH THE CAR SO THATS WHEN I CAME TO THE CONCLUSION THAT THERE IS SOME ELECTRICAL SHORTAGE OR SOMETHING TO DO WITH THE ELECTRICAL SYSTEM THAT IS WRONG WITH THE CAR. I ALSO SEE THEY HAD A RECALL ON THE CAR A YEAR AGO WHICH I HAD NO IDEA ABOUT. *AK
SEAT BEGAN ROCKING; TRIED TO TIGHTEN ANCHOR BOLT, BUT ANCHOR BROKE. NOW SEAT ROCKS COMPLETELY BACK AND FORTH....CV SHAFT WAS DEFECTIVE; HEARD CLICKING NOISE WHEN MAKING TURNS. TOOK VEHICLE IN FOR REPAIR AND WAS INFORMED THAT THE CV SHAFT NEEDED TO BE REPLACED. SIX MONTHS LATER REPLACEMENT CV SHAFT BEGAN TO FAIL.*AK
SEAT LATCH MECHANISM HAS BROKEN, CAUSING SEAT TO RELEASE FROM UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS.*AK
DRIVER'S SIDE SEAT HAS SEPARATED FROM TRACKS. DEALER HAS INSPECTED VEHICLE.*AK THE DRIVER'S SEAT SEPARATED TWICE. THE CONSUMER IS CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *YH
THE DRIVER SEAT HAS BEEN LOOSE SINCE NEW. YH
WHEN DRIVING VEHICLE'S HEADLIGHTS/ PANEL LIGHTS, OUTSIDE LIGHTS GO OUT. *AK
I'M NOT SURE IT'S THE ELECTRICAL SYSTEM--THAT'S WHAT THE DEALER IS TELLING ME NOW. FIRST, IT WAS THE ALARM, THEN THE FUEL PUMP, THEN THE FUEL PUMP RELAY. THIS WAS AFTER THEY HAD DONE "DIAGNOSTIC" TESTING.
WHEN CONSUMER PUTS KEY INTO DOOR LOCK IT SNAPS IN HALF AND BREAKS IN THE LOCK. DEALER CONTACTED AND IS AWARE OF PROBLEM. PROBLEM STILL EXISTS. *AK
ON FEB 4/99 WHILE PULLING AWAY FROM A STOP LIGHT, THE DRIVER'S SIDE SEAT TILTED BACK QUITE DRAMTICALLY CAUSING ME TO GRIP THE STEERING WHEEL TO MAINTAIN CONTROL OF THE VEHICLE. THE DRIVERS SIDE SEAT HAD BECOME UNSTABLE AND IT WAS DIFFICULT TO DRIVE THE CAR PARTICULARLY DURING ACCELERATION AND MAINTAIN CONTROL. I WENT TO THE DEALER ON FEB 10/99 AND FOR $36.92 THEY INSPECTED THE VEHICLE AND FOUND THAT THE SLIDING SEAT TRACK WAS BROKEN. THEY INDICTAED THE CAR APPEARED WELL MAINTAINED AND THAT THE PROBLEM WAS NOT THE RESULT OF POOR MAINTENANCE BUT INSTEAD SEEMED TO BE A MANUFACTURER'S DEFECT. THEY SAID THE COST TO REPAIR THE VEHIVLES WAS $209 CDN PLUS LABOUR FOR A TOTAL OF ABOUT $300. I APPROACHED MAZDA CANADA AND THE DEALER TO SEE IF THEY WOULD COVER THE COST OF THIS MANUFACTURER'S DEFECT. THE DEALER'S SEVICE MANAGER SAID THE VEHICLE WAS BEYOND IT'S 5 YEAR 80,000 KM WARRANTY PERIOD AND THERE DIDN'T SEEM TO BE ANYTHING HE COULD DO PARTICULARLY SINCE I HADN'T BEEN BRINGING MY CAR TO THEM REGUALRLY FOR ROUTINE MAINTENANCE. COULD YOU PLEASE LET ME KNOW IF THIS PROBLEM HAS SHOWN UP IN OTHER MAZDAS AND WHAT RECOURSE I MIGHT HAVE IF ANY. I WILL ALSO BE CHECKING WHAT HELP I CAN GET FROM CANADIAN REGULATORY AGENCIES. YOUR ASSITANCE WOULD BE APPRECIATED. THANK-YOU.
THE WIRES FROM THE HEADLIGHT SWITCH AND TURN SIGNAL STALK CRACKED FROM CONSTANT FLEXING. THIS IS IN THE SMALL LOOP JUST BEFORE THE WIRES ENTER THE STEERING WHEEL ASSEMBLY. THE INITIAL AFFECT WAS INTERMITTENT HEADLIGHTS GOING OFF WHEN THE TURN SIGNAL WAS USED. I SPLICED THE WIRES ONCE LAST SUMMER, BUT IT FAILED AGAIN. THE RED WIRE TO THE HEADLIGHT RELAY IS VERY THIN. LUCKILY THIS HAPPENED BOTH TIMES NEAR HOME. I SAW SIMILAR CONSUMER COMPLAINTS ON YOUR DATABASE: 536495, 976418, 977383.
THE BOLT HOLDING THE SEAT CAME UNDONE I GOT IT BACK IN PLACE AND PUT ANOTHER NUT ON IT. IT RECENTLY BECAME LOOSE AND WHEN I WENT TO FIX IT THE METAL WAS BROKEN COMPLETELY OFF AND NOW MY SEAT ROCK BACK AND FORTH. IS THIS A COMMON PROBLEM ON PROTOEGE'S SEATS?
DURING REAREND COLLISION, DRIVER'S SEATBACK REST BROKE, THEN COLLASPED REARWARD, AT APPROX. 35MPH, CSS WAS BEHIND AT TIME, NO CHILD IN SEAT, NO INJURY. *AK
REAR SEAT LAP/SHOULDER BELT WOULD NOT RETRACT PROPERLY, ALSO CSS IN VEHICLE CANNOT CLOSE THE DOOR DUE TO THE FACT THAT LAP/SHOULDER BELT GETTING CAUGHT IN THE DOOR, THE DOOR WILL NOT CLOSE PROPERLY. *AK
UPON REAREND IMPACT, 45 MPH, DRIVER/PASSENGER SEAT BACKS WENT ALL WAY BACK ON TRACKS; COLLAPSED ON REAR SEATS/BROKE. ENGINE SHUT OFF VALVE DID NOT SHUT OFF. TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .