Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest May 4, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 98 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2002 Mazda Protege submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
Body & structureBrakesSeat belts
Filed May 4, 2016
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.
NHTSA ID
10863216
Incident
Feb 10, 2010
Mileage
67,000 mi
Body & structureBrakesDriver assistance+1 more
Filed Sep 24, 2015
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS BENT AND THE FUEL AND BRAKE LINES WERE DESTROYED. THE VEHICLE WAS UNABLE TO BE REPAIRED AND WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/09/15*LJ
NHTSA ID
10775971
Incident
Jul 3, 2015
Mileage
160,000 mi
BrakesTransmission
Filed Nov 29, 2005
DT: CONTACT STATES WHILE SHIFTING GEARS THE PEDAL GOES ALL THE WAY TO THE FLOOR. THE VEHICLE IS STILL UNDER WARRANTY.*AK UPDATED 02/08/07. *JB
NHTSA ID
10143965
Incident
Aug 26, 2005
AirbagsBrakesElectrical+3 more
Filed May 23, 2005
Crash reported1 injury reported
2002 MAZDA PROTEGE WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH YET THE AIR BAGS DID NOT DEPLOY.*MR THE CONSUMER SUSTAINED TWO SLIPPED DISK IN HER BACK. AFTER THE VEHICLE'S BODY DAMAGE WAS REPAIRED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAGS TESTED BUT THE DEALER REFUSED TO TEST THE AIR BAG. THE INDICATED THAT AS LONG AS THE AIR BAG LIGHT WASN'T ON THAT EVERYTHING WAS FINE. THE RADIO SWITCHES STATIONS ON IT'S OWN. THE SEAT BELT LIGHT DID NOT ILLUMINATE WHEN THE CAR WAS STARTED. THE TRANSMISSION FAILED 9/7/2004, 40561 MILES. THE VEHICLE ALIGNMENT WONT HOLD. THE BRAKES HAVE BEEN REPLACED THREE TIMES DUE TO NOISE.
NHTSA ID
10122636
Incident
Oct 26, 2004
Brakes
Filed Jan 31, 2005
SNOW WOULD BUILD UP INSIDE THE WHEELS. THIS WOULD CAUSE THE BRAKE ROTOR TO FREEZE, RESULTING IN EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10109261
Incident
Dec 9, 2004
Mileage
55,200 mi
BrakesDriver assistance
Filed Oct 5, 2004
WHENEVER THE VEHICLE IS ON A SLIGHT INCLINE VEHICLE WOULD ROLL BACKWARD WHEN THE DRIVER RELEASES THE ACCELERATOR OR THE BRAKE PEDALS. DEALER WAS NOT CONTACTED.*AK
NHTSA ID
10095122
Incident
Sep 30, 2004
Mileage
4,200 mi
Body & structureBrakesElectrical+3 more
Filed Jun 23, 2004
PROBLEMS WITH TIRE EQUIPMENT ON THE 2002 MAZDA PROTEGE 5. *MR THERE WAS DIFFICULTY WITH PLACING SUITCASES OR BOXES INTO THE TRUNK OF THIS TYPE OF VEHICLE, THE CD PLAYER SKIPPED, THE TRANSMISSION DISPLAYED A LOUD CLUNK NOISE, THERE WAS A SPARE TIRE PROBLEM, THERE WAS A NAIL IN THE TIRE WHICH COULD NOT BE REPAIRED BECAUSE IT WAS LOCATED TOO CLOSE TO THE EDGE OF THE TIRE, 50% OF TREAD REMAINED, AND THERE WAS EVIDENCE THAT THE WHEEL NEEDED TO HAVE FIVE HOLES FOR BOLTS (SPARE WHEEL), AND THE BRAKES HAD 50% REMAINING. THE CONSUMER REQUESTED THAT A MEMORANDUM BE SENT TO ALL MAZDA DEALERS EXPLAINING THE PROBLEM, ENSURE THAT ONE OR TWO REPLACEMENT TIRES SHOULD BE STOCKED DUE TO THE EXTREME DIFFICULTIES IN LOCATING THE CORRECT INFORMATION OF THE TIRE AND WHEEL. *SC *JB
NHTSA ID
10079850
Incident
Jun 1, 2004
Mileage
19,000 mi
Brakes
Filed Apr 2, 2004
WHILE DRIVING AT ANY SPEED THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS PRESSED. THE DEALER EXAMINED THE VEHICLE TWICE AND REPLACED THE FRONT PADS AND FOUND THE REAR CALIPERS WERE WARPED. DUE TO THE WARPED CALIPERS, THE REAR PADS CAN NOT BE REPLACED WITH OUT NEW CALIPERS. *JB
NHTSA ID
10065478
Incident
Jan 20, 2004
Mileage
5,000 mi
Brakes
Filed Oct 4, 2003
REAR DISC BRAKES WITH EBFD PREMATURE WEAR OF ONE PAD ON ONE SIDE OF DISC BRAKE TO 0% WHILE OPPOSITE SIDE AT 30% AND OPPOSITE BRAKE AT 50% *JB
NHTSA ID
10041221
Incident
Aug 8, 2003
Mileage
25,000 mi
Brakes
Filed Feb 10, 2003
THE DISC BRAKE DID NOT HOLD, WHEN IT WAS APPLIED.*JB
NHTSA ID
10006910
Incident
Jan 1, 2003
Mileage
12,000 mi
Brakes
Filed Nov 4, 2002
WHILE DRIVING AT NORMAL SPEED, CONSUMER STATES' APPLIED BRAKES AT A STOP SIGN WHEN THE BRAKE PEDAL WENT TO THE FLOOR, RESULTING IN A REAR END COLLISION. THE INSURANCE COMPANY STATED BRAKE LINE WAS SPLIT DUE TO A DEFECT IN LINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
NHTSA ID
8022109
Incident
Oct 19, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own