RoadVitals

2002 Mazda Protege Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest May 4, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 98 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Mazda Protege submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

Body & structureBrakesSeat belts
Filed May 4, 2016

I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.

NHTSA ID
10863216
Incident
Feb 10, 2010
Mileage
67,000 mi
Seat belts
Filed Sep 18, 2015

DRIVERS SIDE SEAT BELT LATCH BROKE IN THE LATCHED POSITION. NECESSITATED TAKING THE LATCH APART TO RELEASE THE BELT.

NHTSA ID
10765103
Incident
Sep 18, 2015
Mileage
110,000 mi
Seat belts
Filed Dec 9, 2014

I WAS DRIVING AT ABOUT 35 MPH AND HIT A BUMP ON THE ROAD THAT CAUSED THE DRIVER SEAT BELT BUCKLE TO COME LOOSE AND IT GOT IN MY WAY OF THE STEERING WHEEL. I WAS LUCKY TO BE DRIVING ON THE LEFT LANE ON ONE WAY STREET, I WAS ABLE PULL OVER, AND TO MY SURPRISE THE BUCKLE WOULDN'T LATCH TO THE FEMALE CONNECTOR. IT SEEMS LIKE THE FEMALE CONNECTOR PIECES INSIDE IT HAD BROKEN. PLEASE CHECK, THIS IS A HUGE CONCERN FOR ANYONE. IF THIS WOULD HAVE HAPPENED ON AN INTERSTATE FREEWAY I CAN'T IMAGINE TAKING MY EYES OF THE ROAD FOR EVEN 1 SEC. PLEASE INVESTIGATE! *TR

NHTSA ID
10663073
Incident
Dec 5, 2014
Mileage
91,000 mi
Seat belts
Filed Jun 22, 2013

AT FIRST THE SEAT BELT LOCKED AND I COULD NOT GET OUT OF IT. AFTER ABOUT 15 MINUTES I WAS ABLE TO GET IT RELEASED. THANK GOD I WAS IN THE GARAGE AT HOME. THEN APPROX 6 WEEKS LATER I WAS LATCHING THE BELT TO THE BUCKLE AND THE DARN THING FELL APART. THE RIGHT REAR DOOR HANDLE BROKE LAST YEAR BUT SINCE NO ONE SITS BACK THERE I NEVER WORRIED ABOUT IT. NOW WITH THE SEAT BELT ISSUE I WAS SEARCHING FOR THE PART AND SOMEONE SUGGESTED I CHECK THE RECALL LIST FOR THIS CAR, BECAUSE THEY ARE NOT SUPPOSED TO DO THAT. I FOUND NUMEROUS COMPLAINTS ON LINE AND THEN THIS SITE. *TR

NHTSA ID
10521222
Incident
May 2, 2013
Mileage
120,500 mi
Seat belts
Filed Dec 6, 2012

THE DRIVER-SIDE SEATBELT LATCH FELL APART. THE SEATBELT IS NO LONGER OPERABLE. *TR

NHTSA ID
10487552
Incident
Oct 22, 2012
Mileage
60,000 mi
Seat belts
Filed Sep 30, 2011

SEATBELT WILL NOT LOCK IN ON DRIVER'S SIDE AND TODAY THE HANDLE BROKE ON THE INSIDE DRIVER'S SIDE TO GET OUT OF THE CAR! *TR

NHTSA ID
10428055
Incident
Sep 30, 2011
Seat belts
Filed Feb 18, 2011

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *LN

NHTSA ID
10383254
Incident
Jul 9, 2010
AirbagsSeat belts
Filed Nov 29, 2010
Crash reported1 injury reported

MYSELF, THE DRIVER, REAR-ENDED ANOTHER DRIVER AT A SPEED OF 35-40MPH. THE DRIVER SLAMMED ON HIS BRAKES AND I HAD NO TIME TO REACT. THE RESULT IS A TOTALED FRONT END W/ $4000+ OF REPAIRS. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. THE CAR WILL BE TOTALED AND I SUFFERED EXTENSIVE BRUISING BECAUSE OF THIS FAILURE. *TR

NHTSA ID
10368200
Incident
Nov 24, 2010
Mileage
112,000 mi
Seat belts
Filed Aug 11, 2010

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *TR

NHTSA ID
10348673
Incident
Aug 9, 2010
Mileage
100,000 mi
Seat belts
Filed Nov 20, 2009

DRIVE SEAT BELT LATCH BROKE INTO PIECES. *TR

NHTSA ID
10293077
Incident
Oct 28, 1999
Mileage
86,869 mi
EngineFuel systemSeat belts
Filed Jan 2, 2009

I HAVE BEEN WORKING ON THIS CAR FOR MAYBE 2 YEARS AND THE LAST FEW MONTHS IT HAS BEEN MISFIRING ON CYLINDER 3. IT SEEMS THAT MANY OTHER PEOPLE HAVE HAD THIS PROBLEM BUT CANT SEEM TO FIGURE IT OUT. I HAVE REPLACED EVERYTHING THAT HAD TO DO WITH ELECTRICAL AND NOW I THINK IT MIGHT BE SOMETHING TO DO WITH THE FUEL INJECTORS. ALSO THE SEAT BELT WOULD STAY LOCKED FOR ABOUT 10 MINUTES OR SO. *TR

NHTSA ID
10253641
Incident
Sep 24, 2008
Seat belts
Filed Aug 30, 2007

2002 MAZDA PROTEGE', IN 2006 (UNDER 60,000 MILES) THE DRIVER SIDE SAFETY BELT MALFUNCTIONED AND BEGAN TO STICK. AFTER A SHORT TIME, IT WAS NO LONGER WORKING AT ALL. MAZDA DEALERSHIP REPLACED THE SAFETY LATCH AT NO COST. JUST LAST WEEK THE SAME THING STARTED HAPPENING TO THE REAR DRIVER'S SIDE SAFETY BELT. AS THIS IS WHERE A 2-YEAR OLD IS BUCKLED, I IMMEDIATELY WENT TO THE DEALERSHIP. THEY FOUND THAT IS INDEED BEGINNING TO MALFUNCTION. THE CAR HAS JUST OVER 80,000 MILES ON IT AND IT IS "NO LONGER UNDER SAFETY WARRANTY". HOWEVER, THE SEATBELT HAS ONLY BEEN USED CONSISTENTLY ON THAT SIDE FOR JUST UNDER A YEAR. A NEW PART HAS BEEN ORDERED BY THE DEALERSHIP AND REPLACEMENT COST WILL BE APPROXIMATELY $100 INCLUDING THE LABOR. UPDATED 01/11/08. *LJ THE DEALERSHIP STATED THEY WOULD REPLACE THE PART AT NO CHARGE. UPDATED *JB

NHTSA ID
10201253
Incident
Aug 30, 2007
Mileage
80,225 mi
Seat belts
Filed Jul 5, 2007

2002 MAZDA PROTEGE. DRIVER-SIDE SEAT BELT RECEIVER , THE PIECE THAT THE SEAT BELT CLIPS INTO, SHATTERED WHEN INSERTING THE SEAT BELT. OUR CAR NOW HAS NO SEAT BELT, AND THERE WERE NO RECALLS FOR THAT PARTICULAR YEAR. WE HAVE TO SPEND OVER $150 TO HAVE IT REPLACED BY MAZDA. *AK

NHTSA ID
10195376
Incident
Jun 20, 2007
Seat belts
Filed Mar 12, 2007

THE DRIVER'S SIDE SEAT BELT BUCKLE SUDDENLY STOPPED LATCHING. THERE WAS NO WAY TO SECURE THE SEAT BELT AND SAFELY OPERATE THE VEHICLE. *JB

NHTSA ID
10184912
Incident
Mar 12, 2007
Mileage
55,000 mi
Seat belts
Filed Jan 29, 2007

SEAT BELT FAILED TO RELEASE UPON PRESSING THE RELEASE BUTTON. AFTER ABOUT 10 MINUTES OF TRYING IT FINALLY RELEASED ITSELF. ONCE FREE THE SEAT BELT NO LONGER WOULD WORK. HAD THERE BEEN A FIRE I WOULD NOT OF BEEN ABLE TO GET OUT IN TIME. *NM

NHTSA ID
10180978
Incident
Jan 16, 2007
Mileage
61,000 mi
Seat belts
Filed Nov 28, 2006

DT*: THE CONTACT STATED THE DRIVER SEAT BELT WOULD NOT BUCKLE AT ALL. THERE WAS NO CLICK WHEN THE SEAT BELT WAS INSERTED IN THE BUCKLE, AND THE BELT DID NOT LOCK INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. A NEW PART WAS ORDERED. THE MANUFACTURER WAS ALSO NOTIFIED.

NHTSA ID
10174535
Incident
Nov 22, 2006
Mileage
75,800 mi
AirbagsBrakesElectrical+3 more
Filed May 23, 2005
Crash reported1 injury reported

2002 MAZDA PROTEGE WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH YET THE AIR BAGS DID NOT DEPLOY.*MR THE CONSUMER SUSTAINED TWO SLIPPED DISK IN HER BACK. AFTER THE VEHICLE'S BODY DAMAGE WAS REPAIRED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAGS TESTED BUT THE DEALER REFUSED TO TEST THE AIR BAG. THE INDICATED THAT AS LONG AS THE AIR BAG LIGHT WASN'T ON THAT EVERYTHING WAS FINE. THE RADIO SWITCHES STATIONS ON IT'S OWN. THE SEAT BELT LIGHT DID NOT ILLUMINATE WHEN THE CAR WAS STARTED. THE TRANSMISSION FAILED 9/7/2004, 40561 MILES. THE VEHICLE ALIGNMENT WONT HOLD. THE BRAKES HAVE BEEN REPLACED THREE TIMES DUE TO NOISE.

NHTSA ID
10122636
Incident
Oct 26, 2004
AirbagsSeat belts
Filed May 5, 2005
Crash reported1 injury reported

ON MARCH 15, 2005 I WAS INVOLVED IN A PILE-UP ACCIDENT. THE AIRBAG DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN ME FROM HITTING THE STEERING WHEEL WITH MY CHEST. I HAD A FRACTURED RIB. MY CAR IS A MAZDA PROTEGE 5 AND THE VIN3 IS: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10119942
Incident
Mar 15, 2005
Mileage
29,000 mi
Seat belts
Filed Jul 24, 2003

DRIVER'S SEAT BELT CAN'T BE USED DUE A FAULTY RETRACTOR. DEALER NOTIFIED. CONSUMER STATED VEHICLE STILL UNDER WARRANTY, DEALER STATED SEAT BELT WAS WARRANTED ONLY 2 MONTHS. *AK

NHTSA ID
10030066
Incident
Jul 24, 2003
Seat belts
Filed Feb 2, 2003
1 injury reported

THE REAR SEAT BELT MECHANISM FAILED. WHILE RIDING IN THE CAR MY DAUGHTER FELL ASLEEP. WHEN SHE SAT UPRIGHT THE SEAT BELT HAD TWISTED AROUND HER MIDDLE. SHE WAS ABLE TO RELEASE THE LATCH BUT THE SEAT BELT WAS FEEDING BACK IN AND WOULD NOT RELEASE. I TRIED TO PULL THE SEAT BELT AND WAS UNABLE TO ADVANCE THE BELT. IT WOULD RETRACT CAUSING MORE CONSTRICTION ON HER. I EVENTUALLY HAD TO CUT THE BELT TO FREE HER. *JB

NHTSA ID
10005127
Incident
Jan 31, 2003
Mileage
41,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .