RoadVitals

2002 Mazda Protege Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 3, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 98 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 Mazda Protege submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Electrical
Filed Dec 3, 2013

RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAYS AGO (APPROX A MONTH IN BETWEEN INCIDENTS). SAME THING ALL OVER AGAIN, BUT THIS TIME THE CAR REFUSES TO START. WHAT CAN I DO? WHAT INFO SHOULD I BE AWARE OF? I DISCOVERED ONLINE THAT THIS IS AN EXTREMELY COMMON PROBLEM. *TR

NHTSA ID
10554718
Incident
Oct 17, 2013
Mileage
172,000 mi
ElectricalEngineFuel system
Filed Feb 21, 2012

THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILES AN HOURS EVEN WITH MY FOOT ALL THE WAY DOWN ON THE GAS. I TOOK IT TO THE A MECHANIC AND THE CODES WERE P0421, 171, 300. THE MECHANIC DID EVERYTHING FROM ENGINE FLUSH, SPARK PLUGS, OIL, AIR FILTERS AND INSTALLED A NEW CATALYTIC CONVERTER BUT THE PROBLEM PERSISTS. ITS NOW A YEAR LATER AND THE CAR IS DOING THE EXACT SAME THING. *TR

NHTSA ID
10448859
Incident
Dec 1, 2010
Mileage
156,000 mi
Electrical
Filed Dec 23, 2010

2002 PROTEGE HEATER FAN SWITCH MALFUNCTIONED AND MELTED PLUG AND SWITCH ALMOST CAUSED A FIRE BUT IT WAS SMOKING WHEN IT FRIED AND CAUSED THE 4TH SPEED OF THE FAN NOT TO WORK I HAD TO SPLICE A NEW PLUG IN TO FIX THE ISSUE AND TO KEEP IT FROM CATCHING FIRE I HAVE PICTURES IF NEEDED. *LN

NHTSA ID
10372300
Incident
Dec 15, 2010
Mileage
113,586 mi
Electrical
Filed Jan 8, 2010
Fire reported

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE. WHILE DRIVING 25 MPH, THE RADIO STOPPED WORKING AND THEN SMOKE CAME OUT OF THE RADIO. THE CONTACT REMOVED THE FUSE TO DISENGAGE THE RADIO AFTER SMELLING THE WIRES BURNING. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT IS CONCERNED ABOUT THE RISK SINCE SERIOUS DAMAGE MAY HAVE OCCURRED. THE FAILURE MILEAGE WAS 110,275.

NHTSA ID
10298732
Incident
Jan 8, 2010
Mileage
110,275 mi
Body & structureElectricalTires & wheels
Filed Feb 6, 2008

ON JANUARY 22, 2008 I BROUGHT A MAZDA PRETEGE5 YEAR 2002 58,000 MILES $ 12,000.00 FROM CITY WORLD 3305 BOSTON ROAD BRONX, NEW YORK 10469 (718) 655-7000. THE SALE MANAGERS TOLD ME THIS CAR IS EXCELLENT FOR ME. ?NICE, GOOD AND EVERYTHING SO I SETTLE FOR THE MAZDA PRETEGE5.? HOWEVER, SINCE I BROUGHT THE CAR I FIND MYSELF GOING TO THE USED AUTOMOBILE DEALER EVERY OTHER DAY BECAUSE THERE A PROBLEM WITH THE CAR. DURING THE WEEK I GOT TO SEXUALLY HARASSED, BY SALES INDIVIDUAL, THEY WERE TOUCHING ME. FIRST, SUN ROOF ALL OF A SUDDEN STOPS WORKING. BROUGHT IT TO TOYOTA SERVICE IN THE BRONX. THEY TOLD ME TWO DAYS LATER THEY DON'T HAVE THE BUDGETARY PARTS. I MISS MY CLASS THAT WEEKEND BECAUSE I DIDN'T HAVE A CAR TO GET TO CLASS. SECONDLY, THE CAR WAS GETTING OVER HEATING ALL OF A SUDDEN. I DON'T KNOW WHY, I DON'T EVEN DRIVE MUCH SCHOOL AND WORK IS 10 MINUTES AWAY FROM EACH OTHER. I BROUGHT THE CAR BECAUSE I HAVE A CLASS AT DOBBS FERRY. THIRDLY, TODAY FEBRUARY 05, 2008 THE CAR COULDN'T START NEXT TO MY JOB IN NEREID AVENUE, SO I CALLED THEM, THEY TOLD ME TO CALL THE TOWING GUY I CALL THEM. THE TOWING GUY TOLD ME MY TIRE IS FLAT. MY POINT IS I ONLY BROUGHT THE CAR FOR TWO WEEKS NOW. I ONLY DRIVE FOR TWO DAYS ONLY IN GENERAL. MOST OF THE TIME THEY HAVE THE CAR IN THEIR POSSESSION. I AM PAYING INSURANCE FOR THE CAR, WHEN I DON'T EVEN DRIVE IT. WHY THAT HAVE TO HAPPEN TO ME. I M A STUDENT TRYING TO GET BY IN SCHOOL. I AM A SINGLE WOMAN ALL ALONE TRYING TO SURVIVE. I DON'T HAVE ANYONE TO CALL TO GENEROUSLY HELP ME. CAN SOMEONE PLEASE HELP ME? NOW THE CAR DEALER PLACE REFUSES TO DO ANYTHING. I TOLD THEM. I CANNOT DRIVE THE CAR ANYMORE. THEY REFUSE TO TALK TO ME. THEY GIVE ME A RUN AROUND. PLEASE, I CAN'T TAKE THIS ANYMORE I WORK AT NIGHT TRYING TO MAKE A DECENT LIVING. I PRESENTLY WORK WITH THE MENTALLY RETARDED CHILDREN, AND I DO NOT HAVE TO COME TO THE CAR DEALER PLACE EVERY OTHER DAY, BECAUSE THEIR SOMETHING WRONG WITH THE CAR, IT JUST NOT FAIR. *TR

NHTSA ID
10217314
Incident
Feb 5, 2008
Electrical
Filed Jul 26, 2005

IF MY MAZDA PROTEGE 5 IS NOT DRIVEN FOR 2-3 DAYS, THE BATTERY IS DEAD THE NEXT TIME I TRY TO START IT. IT HAS BEEN TO MAZDA DEALERSHIPS ON AT LEAST 6 OCCASSIONS. I HAVE HAD THE CAR JUMPED ON 3 OTHER OCCASSIONS. THEY HAVE REPLACED THE BATTERY 3 TIMES, REPLACED VARIOUES FUSES, AND FINALLY DECIDED THAT THE FACTORY STEREO SYSTEM WAS DRAINING THE BATTERY WHILE THE CAR WAS NOT RUNNING. THE MOST RECENT OCCURRENCE WAS 7/25, ALTHOUGH THIS HAS HAPPENED AT LEAST 9 OTHER TIMES SINCE LAST JUNE.

NHTSA ID
10130079
Incident
Jul 25, 2005
Electrical
Filed Jul 7, 2005

MY CAR STALLED WHILE I WAS DRIVING (ACTUALLY IN MOTION). I SLOWLY CAME TO A STOP AND TRIED TO RESTART CAR BUT WAS UNSUCCESSFUL. I SAT ON THE SIDE OF A VERY NARROW ROAD FOR SEVERAL HOURS WAITING FOR A TOW TRUCK TO TOW ME TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT MY BATTERY WAS COMPLETELY DEAD AND THAT I NEEDED A NEW ONE. MY CAR BARELY HAD 20K MILES ON IT AT THAT POINT. I INFORMED THE DEALERSHIP THAT I COULDN'T UNDERSTAND HOW THE BATTERY COULD JUST DIE WHILE THE CAR WAS IN MOTION BUT THEY INSISTED THAT WAS THE PROBLEM. APPROXIMATELY A YEAR AND A HALF LATER THE SAME EXACT PROBLEM OCCURRED. I HAD IT JUMP STARTED TO TEST THE BATTERY. WE DISCONNECTED THE PLUS CABLE FROM THE BATTERY WHILE THE CAR WAS ON AND IT REMAINED ON BUT AS SOON AS I TURNED MY LIGHTS ON IT DIED. WE WERE NOT ABLE TO JUMP START THE CAR AGAIN AFTER THAT. THE NEXT DAY MY FIANCE WENT OUT TO TAKE A LOOK AT THE CAR AND IT STARTED RIGHT UP. HE BROUGHT IT TO A MECHANIC AND THEY RAN SEVERAL TESTS OVER THE ENGINE BUT FOUND NO PROBLEMS.

NHTSA ID
10127734
Incident
Dec 1, 2003
AirbagsBrakesElectrical+3 more
Filed May 23, 2005
Crash reported1 injury reported

2002 MAZDA PROTEGE WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH YET THE AIR BAGS DID NOT DEPLOY.*MR THE CONSUMER SUSTAINED TWO SLIPPED DISK IN HER BACK. AFTER THE VEHICLE'S BODY DAMAGE WAS REPAIRED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAGS TESTED BUT THE DEALER REFUSED TO TEST THE AIR BAG. THE INDICATED THAT AS LONG AS THE AIR BAG LIGHT WASN'T ON THAT EVERYTHING WAS FINE. THE RADIO SWITCHES STATIONS ON IT'S OWN. THE SEAT BELT LIGHT DID NOT ILLUMINATE WHEN THE CAR WAS STARTED. THE TRANSMISSION FAILED 9/7/2004, 40561 MILES. THE VEHICLE ALIGNMENT WONT HOLD. THE BRAKES HAVE BEEN REPLACED THREE TIMES DUE TO NOISE.

NHTSA ID
10122636
Incident
Oct 26, 2004
ElectricalSuspension
Filed Apr 25, 2005

2002 MAZDA PROTEGE EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL.*MR THE CONSUMER STATED THE MILEAGE WAS DELETED, THE GAS, TEMPERATURE AND SPEEDOMETER GAUGES STOPPED WORKING. THE DEALER DID REPLACE A PART, HOWEVER THE MILEAGE WAS NOT ACCURATE. THERE WAS ALSO A PROBLEM WITH THE HUB BEARINGS. *JB *NM

NHTSA ID
10119095
Incident
Apr 1, 2005
Body & structureBrakesElectrical+3 more
Filed Jun 23, 2004

PROBLEMS WITH TIRE EQUIPMENT ON THE 2002 MAZDA PROTEGE 5. *MR THERE WAS DIFFICULTY WITH PLACING SUITCASES OR BOXES INTO THE TRUNK OF THIS TYPE OF VEHICLE, THE CD PLAYER SKIPPED, THE TRANSMISSION DISPLAYED A LOUD CLUNK NOISE, THERE WAS A SPARE TIRE PROBLEM, THERE WAS A NAIL IN THE TIRE WHICH COULD NOT BE REPAIRED BECAUSE IT WAS LOCATED TOO CLOSE TO THE EDGE OF THE TIRE, 50% OF TREAD REMAINED, AND THERE WAS EVIDENCE THAT THE WHEEL NEEDED TO HAVE FIVE HOLES FOR BOLTS (SPARE WHEEL), AND THE BRAKES HAD 50% REMAINING. THE CONSUMER REQUESTED THAT A MEMORANDUM BE SENT TO ALL MAZDA DEALERS EXPLAINING THE PROBLEM, ENSURE THAT ONE OR TWO REPLACEMENT TIRES SHOULD BE STOCKED DUE TO THE EXTREME DIFFICULTIES IN LOCATING THE CORRECT INFORMATION OF THE TIRE AND WHEEL. *SC *JB

NHTSA ID
10079850
Incident
Jun 1, 2004
Mileage
19,000 mi
ElectricalOther / unspecified
Filed Sep 3, 2003
Fire reported

PURCHASED A NEW 2002 MAZDA PROTEGE ON 2/20/02 FROM RAMSEY MAZDA, RAMSEY, NJ. OTHER THAN REGULAR OIL CHANGES, ONLY SERVICE TO VEHICLE DONE BY MAZDA DEALER ON 5/8/02 WHEN CAR STALLED AND DEALER INSTALLED NEW COMPUTER. ON 8/24/03, WHILE DRIVING CAR STALLED AND I SAW SMOKE COMING FROM UNDER THE HOOD. OPENED HOOD AND SAW ENGINE COMPARTMENT ENGULFED IN FLAMES. FIRE DEPARTMENT CALLED AND PUT OUT FIRE BUT NOT BEFORE EXTENSIVE DAMAGE DONE TO FRONT OF CAR. INSURANCE COMPANY HAS DEEMED CAR TOTALLED. MAZDA CLAIMS THEY HAVE NO INVESTIGATIVE TEAM TO DETERMINE CAUSE OF FIRE AND THAT MY INSURANCE COMPANY SHOULD HIRE AN INDEPENDENT INVESTIGATOR. INSURANCE COMPANY REFUSES TO HIRE INVESTIGATOR. *AK

NHTSA ID
10037136
Incident
Aug 24, 2003
Electrical
Filed May 13, 2003

METAL FACE PLATE OF IGNITION SWITCH HEATS UP WHILE KEY IS IN THE IGNITION ALSO NOTICE ACCUMULATION OF A STATIC CHARGE WHEN REMOVING IGNITION KEY. PROBLEM HAS PERSISTED SINCE PURCHASE OF VEHICLE. *JB

NHTSA ID
10018620
Incident
May 12, 2002
Mileage
1 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .