RoadVitals

2007 Mercedes-Benz E

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 7, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 7, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Mercedes-Benz E, most frequently naming the fuel system category. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM

Jul 7, 2008
404 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
The remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008 070001View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Jan 9, 2008
9,004 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH DIESEL ENGINES, THE CRANKSHAFT SENSOR COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.
The risk: WHEN THIS HAPPENS, THE VEHICLE MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE CRANKSHAFT SENSOR. THE RECALL BEGAN ON FEBRUARY 4, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008010005View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jun 7, 2012

STRONG FUEL ODOR AFTER FILLING TANK. RETURNED TO DEALER 3 TIMES ODOR REMAINS AFTER SUPPOSED REPAIRS. THIS APPEARS TO BE A SAFETY ISSUE. *JS

NHTSA ID
10460971
Incident
Oct 18, 2011
Mileage
50,384 mi
Fuel system
Filed Mar 15, 2012

REFERENCE NHTSA ACTION NUMBER: PE12001 EVERY TIME I FILL MY TANK THERE IS A STRONG FUEL SMELL, WHICH LASTS UNTIL IT THE TANK LEVEL DECREASES. *TR

NHTSA ID
10451777
Incident
Aug 2, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-32-25-82

SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

PB-35-31-05

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

MERCEDES BENZ: MODEL 171.454, 456 (2005-2008) SLK CLASS; 204.054, 056, 081 (2008) C CLASS; 211.022, 056, 072, 087, 090 (2006-2008) E CLASS. VEHICLES PRODUCED BETWEEN 2/21/08 AND 4/3/08 WITH DIFFERENTIAL SERIAL NUMBER 1824214 TO 1865328. CLUNKING NOISE DURING LOAD CHANGE AT REAR AXLE DIFFERENTIAL. *PE

PB-43-10-03

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

MERCEDES BENZ: POPPING NOISE WHEN BRAKE PEDAL IS QUICKLY DEPRESSED. *PE

C1A-071101

STEERING

REPLACE STEERING ANGLE SENSOR. ERASE ANY STORED DTC CODES AS DESCRIBED IN THE PROCEDURE JUST PRIOR TO RETAIL SALE. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E by model year
YearComplaintsRecallsInvestigationsIssue Index
2012002
2011104052.7
2010110
2009200
2008720
2007Viewing220
2006111
2005501
2004200
2003000
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.