RoadVitals

2010 Mercedes-Benz E

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 29, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 4, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Mercedes-Benz E, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V459000

STEERING:HYDRAULIC POWER ASSIST:PUMP

Oct 4, 2010
85,300 units potentially affected
The defect: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.
The risk: OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
The remedy: DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Oct 29, 2012

THE TRUNK RELEASE FEATURE ON MY 2010 E-CLASS MERCEDES-BENZ KEY WILL ENGAGE IN MY POCKET WITHOUT ACTUALLY PRESSING THE BUTTON OCCASIONALLY. THIS HAS HAPPENED MULTIPLE TIMES (APPROXIMATELY 10 TIMES) IN THE 4 MONTH PERIOD I HAVE OWNED THE VEHICLE. THE MOST RECENT OCCASION RESULTED IN EVERYTHING IN MY TRUNK BEING STOLEN IN THE MIDDLE OF THE NIGHT. I SUSPECT IT IS THE FLAWED/POOR DESIGN ON THE KEY AS I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER TRUNK RELEASE FUNCTION ON ANY OF MY OTHER CARS. SINCE THE EVENT, I HAVE RESORTED TO THE MANUAL LOCK FEATURE THAT EFFECTIVELY DISABLES THE KEYLESS ENTRY FUNCTION.

NHTSA ID
10483021
Incident
Jul 30, 2012
Mileage
25,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI-91-40P051830

SEAT BELTS:FRONT; SEAT BELTS:FRONT:RETRACTOR

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

LI27-60P051774-1

ENGINE AND ENGINE COOLING:ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE

SCB-2011100002

STRUCTURE:BODY:TRUNK LID

MERCEDES: ON SOME AFFECTED VEHICLES, THE TRUNK LID MAY TOUCH BUMPER DURING CLOSING. *PE

LI-72-12-P

STRUCTURE:BODY:DOOR

MERCEDES-BENZ: THE REAR DOOR CANNOT BE OPENED FROM THE OUTSIDE IN COLD TEMPERATURES. THE WINDOW GUIDE RAIL OF THE DOOR FREEZES. *RM

LI-05-20-P

ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

LI-07-10-P

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE ENGINE WARNING LIGHT IS ON WITH STORED TROUBLE CODES. IDLE SPEED LIMITS WERE SET TOO NARROW. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E by model year
YearComplaintsRecallsInvestigationsIssue Index
2012002—
2011104052.7
2010Viewing110—
2009200—
2008720—
2007220—
2006111—
2005501—
2004200—
2003000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.