RoadVitals

2004 Mercedes-Benz E

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 8, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Mercedes-Benz E, most frequently naming the fuel system category. 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Aug 8, 2012

AFTER FUELING UP COMPLETELY, THERE WAS A STRONG RAW GASOLINE SMELL IN MY GARAGE. IT WAS COMING FROM THE REAR DRIVER'S SIDE WHEEL WELL. THIS IS THE OPPOSITE SIDE OF WHERE THE FUEL FILL CAP IS! THERE WERE NO VISIBLE PUDDLES ON MY FLOOR, BUT IT SMELLED AS IF THERE SHOULD BE. THE PROBLEM WENT AWAY FOR A LITTLE BIT, HOWEVER, IT DOES THIS NOW EVERY TIME I FILL UP THE CAR AND IT IS HOT OUTSIDE. *TR

NHTSA ID
10469732
Incident
May 16, 2007
Mileage
68,311 mi
Fuel system
Filed Oct 23, 2011

I CURRENTLY DRIVE A 2004 MERCEDES E500 4MATIC WITH 78,000 MILES CURRENTLY ON IT. RECENTLY, AFTER REFUELING THE CAR I HAVE NOTICED A VERY STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE CAR. AFTER HAVING THE SAME ISSUE AFTER FILLING MY TANK ABOUT 3 TIMES I DECIDED TO DO SOME RESEARCH ON THE ISSUE. WITH NOT MUCH SEARCHING I FOUND A FLOOD OF COMPLAINTS FROM MERCEDES OWNERS CLAIMING THE EXACT SAME ISSUES. FROM WHAT I HAVE GATHERED IT SOUNDS LIKE ITS A SAFETY CONCERN AND IS A DESIGN FLAW. *TR

NHTSA ID
10432494
Incident
Oct 1, 2011
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-090930

SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS; TRACTION CONTROL SYSTEM

MERCEDES: THE LIMITED WARRANTY ON THE SBC HYDRAULIC UNIT FOR MODELS 211, MODEL 219 AND MODELS 230 WAS EXTENDED FROM THE ORIGINAL 4 YEARS/50,000 MILES TO 10 YEARS WITH NO MILEAGE LIMITATION. THE SBC HYDRAULIC UNIT EXTENDED LIMITED WARRANTY APPLIES TO ALL CONDITIONS THAT JUSTIFY THE REPLACEMENT OF THE SBC HYDRAULIC UNIT UNDER THE STANDARD WARRANTY TERMS AND CONDITIONS. *PE

P-B-82.10/626

EXTERIOR LIGHTING:HEADLIGHTS

MERCEDES-BENZ: MODEL 211.026, 065, 070, 076, 082, 083, 265, 276, 282, 283 (E-CLASS). VIN A564853 AND X161341; EQUIPPED WITH BI-XENON AND CURVE ILLUMINATION. CURVE ILLUMINATION NONFUNCTIONAL. *PE

PB-82-10/612

EXTERIOR LIGHTING:BACK UP LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS

MERCEDES BENZ: MODEL 211.026, 056, 065, 070, 072, 076, 077, 082, 083, 087, 090, 256, 265, 276, 277, 282, 283, 287 EQUIPPED WITH OPTION CODE 615 (BI-XENON). HEADLAMP RANGE ADJUSTMENT NONFUNCTIONAL WITH DTC CODES 9010, 9011, 9012, 9013 OR 9024 (UP TO VIN B111276); PARKING LIGHT LED NONFUNCTIONAL (UP TO VIN B100720). *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E by model year
YearComplaintsRecallsInvestigationsIssue Index
2012002
2011104052.7
2010110
2009200
2008720
2007220
2006111
2005501
2004Viewing200
2003000
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.