RoadVitals

2009 Mercedes-Benz E

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 13, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Mercedes-Benz E, most frequently naming the electrical and fuel system categories. 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Fuel system150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jul 13, 2012

FUEL LEAK AT LEFT HAND FUEL TANK SENDING UNIT, PUDDLE OF FUEL ON TOP OF SENDER, LEAKING ONTO GROUND. *TR

NHTSA ID
10465601
Incident
Jul 13, 2012
Mileage
14,800 mi
Electrical
Filed Mar 26, 2009

I PURCHASED A 2009 MERCEDES E320 BLUETEC VEHICLE ON DECEMBER 10, 2008 WITH 18 MILES ON THE ODOMETER. JANUARY, 2009 THE CHECK ENGINE LIGHT STAYED ON AND THE DEALER REPLACED AN OXYGEN SENSOR. THE CAR HAD APPROXIMATELY 2000 MILES. AT 5000 MILES, THE CHECK ENGINE LIGHT STAYS ON. THE DEALER INFORMS AFTER ANOTHER DIAGNOSIS THAT THE PROBLEM IS THE SOFTWARE AND A PATCH HAS NOT BEEN DEVELOPED FOR THE 2009 MODELS. AT THIS TIME THEY CAN DETERMINED WHEN A FIX WILL BE READY. THEY SAY THE CAR IS SAFE TO DRIVE. *TR

NHTSA ID
10263139
Incident
Jan 21, 2009
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI-91-40P051830

SEAT BELTS:FRONT; SEAT BELTS:FRONT:RETRACTOR

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

LI-05-20-P

ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

LI-72-12-P

STRUCTURE:BODY:DOOR

MERCEDES-BENZ: THE REAR DOOR CANNOT BE OPENED FROM THE OUTSIDE IN COLD TEMPERATURES. THE WINDOW GUIDE RAIL OF THE DOOR FREEZES. *RM

LI-27-60-P051773

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MERCEDES-BENZ: THERE IS A TRANSMISSION TROUBLE CODE STORED. IT IS A DIAGNOSTIC PROBLEM WITH THE WET START-UP CLUTCH. *RM

LI-27-60-P049270

POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

SB-20101100005

ELECTRICAL SYSTEM:SOFTWARE

MERCEDES-BENZ: SOFTWARE UPDATE FOR HEATER LINES. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E by model year
YearComplaintsRecallsInvestigationsIssue Index
2012002
2011104052.7
2010110
2009Viewing200
2008720
2007220
2006111
2005501
2004200
2003000
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.