RoadVitals

2004 Mercury Grand Marquis Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 23, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 347 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

AirbagsBody & structureExterior lighting
Filed Jan 23, 2016
Crash reported1 injury reported

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE AT FAULT DRIVER'S INSURANCE COMPANY DECLARED MY VEHICLE A TOTAL LOSS. MY VEHICLE'S AIR BAGS DID NOT DEPLOY. I WAS WEARING MY SEAT AND SHOULDER BELTS AT THE TIME OF THE COLLISION. I WAS EXAMINED AT A NEARBY EMERGENCY ROOM. THEY SAID "NO SERIOUS INJURY" BUT MY ORTHOPEDIC SURGEON SAID I HAVE A SEPARATION OF MY LEFT SHOULDER.

NHTSA ID
10821877
Incident
Dec 23, 2015
Mileage
65,000 mi
Body & structure
Filed Mar 20, 2014

I NOTICE SMALL PAINT PEELING AT FIRST AROUND BACK WINDOW THEN SINCE HAVE SEVER PAINT ISSUES ON BOTH SIDES OF CAR NEAR REAR WINDOW GOING TO ROOF . ALSO OTHER POINTS ON CAR BODY PAINT PEELING NOT STAYING TO CAR SURFACE . THIS CAR HAS NOW ONLY 44000 AND HAS BEEN RARELY USED AND MOSTLY GARAGED . IT WAS A GIFT FROM MY PARENTS WHOM ARE NOW PASSED AWAY. I AM AT THIS POINT IN DISBELIEF BECAUSE I ONLY USE THIS CAR MOSTLY IN SUMMER . I AM DISABLED AND A US COAST GUARD VETERAN AND FEEL THIS IS AN ISSUE FROM IMPROPER PAINT APPLICATION OR METAL PREPARATION FORM DAY OF BUILD . RECALL NEEDED A.S.A.P. *TR

NHTSA ID
10573693
Incident
Jul 5, 2010
Mileage
27,500 mi
Body & structure
Filed Aug 3, 2011

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FIBERGLASS ROOF DETACHED FROM THE VEHICLE AND EJECTED ONTO THE REAR WINDSHIELD AND TRUNK. BOTH THE TRUNK AND WINDSHIELD SUSTAINED DAMAGE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 203,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10416824
Incident
Aug 1, 2011
Mileage
203,000 mi
Body & structureFuel systemOther / unspecified+1 more
Filed Dec 17, 2010

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSENGER SIDE HAS NEVER WORKED AND HAD TO REPLACE TIRES DUE TO UNUSUAL WEAR AND TEAR. COST TO REPLACE TIRES WAS $478. DRIVER SIDES DOOR WILL NOT SHUT ALL THE WAY DUE TO ALIGNMENT PROBLEMS AND THIS PROBLEM HAS NOT BEEN CORRECTED. HAD TO REPLACE FUEL FILTER DUE TO LEAKING AND THIS COST $178. CAR HAS BECOME A MONEY PIT AND IT ONLY HAS 77,000 MILES ON IT. *TR

NHTSA ID
10371083
Incident
Nov 14, 2009
Mileage
77,000 mi
Body & structure
Filed Sep 13, 2008

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

NHTSA ID
10242050
Incident
Sep 13, 2008
Mileage
50,000 mi
Body & structure
Filed Dec 19, 2007

PAINT PEELING ON TRUNK. *TR

NHTSA ID
10212370
Incident
Dec 16, 2007
Mileage
71,198 mi
Body & structure
Filed Sep 6, 2007

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.

NHTSA ID
10202112
Incident
Jan 21, 2007
Mileage
50,000 mi
Body & structureInterior & seats
Filed May 28, 2005

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

NHTSA ID
10122375
Incident
May 28, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .