2010 Mercury Milan Airbags Problems

I collided with three parked vehicles and my airbags did not deploy causing me to hit my head

NHTSA ID

11678528

Incident

Sep 13, 2021

I was driving home from Fargo ND to Fergus falls MN on Christmas Eve when a gust of wind blew me out of the tracks into the slush. My car slid of the road on the left side where I hit a guard rail with the front driver’s side hitting first. I bounced of the rail and drove it back on the road. The airbag never did deploy. I have a doctor appointment for my left hip on the 8th because it's hard for me to put on a sock. I have a police report and pictures but it will not let me upload them.

NHTSA ID

11563114

Incident

Dec 24, 2023

2010 MERCURY MILAN. CONSUMER WRITES IN REGARD TO DRIVERS SIDE AIRBAG SAFETY RECALL.

NHTSA ID

11500765

Incident

Jan 9, 2023

I received a recall notice in March 2021 that the driver airbag needs replacement, but the part is not yet available. It still is not available! I consider this dangerous and should be fixed.

NHTSA ID

11472231

Incident

Mar 24, 2021

I received a recall notice in March 2021 that the driver airbag needs replacement, but the part is not yet available. It still is not available! I consider this dangerous and should be fixed.

NHTSA ID

11472229

Incident

Mar 24, 2021

Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11470697

Incident

Mar 25, 2021

The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

NHTSA ID

11449117

Incident

Jan 1, 2020

I CALL MY LOCAL FORD DEALERSHIPS TO SCHEDULE A FREE IMPORTANT SAFETY RECALL FOR THE DRIVER'S SIDE AIR BAG INFLATOR REPLACEMENT, ACCORDING TO NHTSA IS DUE FOR REPLACEMENT, BUT WORKERS AT THIS LOCATION HANG UP THE PHONE, TELL ME TO WAIT 1 SECOND AND DISSAPEAR MAKING ME WRITE THIS PARAGRAPHS BECAUSE MY SAFETY IS #1 PRIORITY. THEY WANT ME TO LEAVE MY VEHICLE IN THEIR PROPERTIES FOR 3 DAYS FOR A SIMPLE 2 HOUR JOB AND THAT IS REALLY UNACCEPTABLE, ONLY BECAUSE ITS FREE DONT MEAN I HAVE TO PUT UP WITH THIS NONSENSE. THE VEHICLE RUNS AND WORKS FINE BUT IN AAN EVENT OF A CRASH GOD FORBIDDES, I WOULDNT WANT EXPLODING AIRBAG FRAGMENT TO BE THE CAUSE OF MY DEATH AND IM URGING TO GET THIS REPLACED ASAP BUT LAZY WORKER WHO DONT LIKE THEIR JOB SHOULD BE FIRED TO OPEN UP POSITION FOR PEOPLE WHO APPRECIATE THEIR JOBS. NOW I DONT KNOW HOW TO TAKE CARE OF THIS SITUATION IM STUCK KNOWING THERE IS A POTENTIAL FOR AN AIRBAG EXPLOSION DEPLOYING AND RISKING MY LIFE AT THE HANDS OF INCONMPETENT WORKERS WHO DONT REALIZE HOW IMPORTANT RECALLS REALLY ARE. I CANT AFFORD A NEW VEHICLE PLUS MY VEHICLE TURNS ON AND THE TIRES ROTATE WITHOUT A HASSLE THERES NO POINT IN BUYING MORE JUNK. PLEASE GET BACK AT ME THANK YOU AND GOD BLESS. I HAVE RECORDS OF A RECALL THAT WAS DONE ON PASSENGER SIDE AIRBAG BUT NOW NHTSA RECOMMENDS THE DRIVER SIDE I APPRECIATE THE ADVICE BUT DEALERSHIPS ACT REALLY UNPROFESSIONALLY TOWARDS THE SITUATION.

NHTSA ID

11414601

Incident

Apr 30, 2021

Mileage

170,000 mi

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS IS VERY DANGEROUS AND THIS IS MY ONLY MEANS OF TRANSPORTATION.

NHTSA ID

11404365

Incident

Mar 19, 2021

Mileage

126,000 mi

SHORTLY HAVING THE AIRBAG REPLACED UNDER RECALL, THE AIRBAG WARNING LIGHT BECAME ILLUMINATED. THE DEALER SAID IS WAS NOT RELATED TO THE RECALL WORK AND THE SYSTEM WAS SHOWING FAULT CODES FOR THE CRASH SENSOR, DEPLOYMENT, AND PRETTY MUCH EVERY CIRCUIT.

NHTSA ID

11338654

Incident

Jul 10, 2020

TL* THE CONTACT OWNED A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER (SELLERS SEXTON FORD, 341 VFW MEMORIAL DR, ST. ROBERTS, MO) WAS NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN TAKATA RECALL. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID

11269403

Incident

Oct 17, 2019

Mileage

170,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE PART TO SCHEDULE A REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT FOLLOWED-UP WITH AUTONATION FORD WHITE BEAR LAKE (1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, (651) 301-8386), BUT HAD NOT RECEIVED A RESPONSE FOR OVER A MONTH. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11205061

Incident

Jan 28, 2019

TAKATA RECALL. THIS IS NOT BEING REMEDIED IN A TIMELY MANNER. THE LETTER FROM FORD MOTOR COMPANY, IN MAY 2018, STATED THAT PARTS WERE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. WITH THE FOURTH QUARTER COMING TO A CLOSE, I HAVE BECOME INPATIENT. IT IS VERY INCONVENIENT TO BE UNABLE TO TRANSPORT PASSENGERS SAFELY IN MY VEHICLE.

NHTSA ID

11192912

Incident

May 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). LAWRENCEVILLE FORD LINCOLN MERCURY (2920 BRUNSWICK PIKE, LAWRENCEVILLE, NJ) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11191364

Incident

Mar 1, 2017

HAVE RECEIVED NUMEROUS NOTICES FROM FORD ABOUT AIRBAG RECALL FOR THIS VEHICLE. I RECEIVED THE LAST NOTICE REQUESTING I CONTACT MY DEALER.LOU FUSZ FORD, CHESTERFIELD, MO, AND GAVE THEM THE INFORMATION IN THE NOTICE ABOUT NOW BEING ABLE TO ORDER MY NEW AIRBAGS FOR THE MILAN. I JUST CHECKED WITH THE DEALERSHIP AND THEY HAVE NO IDEA ABOUT THE ORDER PLACED FOR THE NEW AIRBAGS AND CANNOT LOCATE ANY ORDER ASSOCIATED WITH MY VIN. THIS IS NOW GOING ON 2 YEARS WAITING FOR THE FIX . EVERYDAY OUR LIVES ARE IN DANGER WHILE DRIVING THIS CAR.

NHTSA ID

11187289

Incident

Feb 22, 2019

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCURY MILAN. THE CONTACT RECEIVED MORE THAN FIVE NOTICES FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT HAD BEEN UNABLE TO GET THE DEALER AND THE MANUFACTURER TO COMPLY DUE TO A DELAY WITH PART DISTRIBUTION FOR THEIR PRIORITY GROUP AND ZONE DESIGNATIONS. THE CONTACT WAS OFFERED TO TRADE IN THE VEHICLE FOR A 2015 TOYOTA RAV4, BUT DECLINED. THE MANUFACTURER WAS CONTACTED FOR MONTHS AND FAILED TO REMEDY THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND NO LONGER OWNED THE VEHICLE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE WAS TRADED IN BEFORE AIRBAG RECALL WAS RECEIVED.*JB

NHTSA ID

11184347

Incident

May 10, 2018

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 259-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11165129

Incident

Jan 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. TED BRET FORD (11165 FAIRFAX BLVD, FAIRFAX, VA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT AIRBAG WAS REPLACED.*JB

NHTSA ID

11165768

Incident

Jan 1, 2018

TAKATA RECALL STILL WAITING FOR AIRBAG REPLACEMENT

NHTSA ID

11163252

Incident

Jan 11, 2018

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KLABEN FORD LINCOLN INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11162500

Incident

Jun 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

NHTSA ID

11160903

Incident

Jan 10, 2018

Mileage

71,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

NHTSA ID

11156779

Incident

Jan 11, 2018

TAKATA RECALL - I RECEIVED MY FIRST NOTICE OF THE RECALL ON MY CAR'S AIRBAG APPROXIMATELY ONE YEAR AGO, AND THE PARTS TO FIX IT ARE STILL UNAVAILABLE TO MY LOCAL FORD DEALERSHIP.

NHTSA ID

11155668

Incident

Jan 11, 2018

Mileage

95,000 mi

TAKARA AIRBAGS

NHTSA ID

11155602

Incident

Nov 1, 2018

TAKATA RECALL. I HAVE BEEN WAITING OVER TWO YEARS FOR THE PART TO COME IN TO REPAIR MY AIR BAG ONLY GETTING RECALL NOTICES. HOW MUCH LONGER MUST I WAIT?

NHTSA ID

11154538

Incident

Jul 11, 2016