Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jun 6, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,001 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2010 Mercury Milan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
BrakesOther / unspecified
Filed Jun 6, 2022
The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 20 MPH and attempting to stop the vehicle at a gate, the brake pedal was depressed but failed to stop the vehicle. The contact engaged the parking to stop the vehicle. The ABS, brakes, and traction control warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit and ABS control module failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 62,200.
NHTSA ID
11467810
Incident
May 12, 2022
Mileage
62,200 mi
Fuel systemOther / unspecifiedSteering
Filed Jun 3, 2018
Crash reported
WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY
NHTSA ID
11099386
Incident
May 25, 2018
Mileage
166,000 mi
Other / unspecified
Filed Nov 13, 2017
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT NOTICED THAT THE LUG NUTS WERE FRACTURED AND DETACHED FROM THE FRONT WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HINES PARK FORD (56558 PONTIAC TRAIL, NEW HUDSON, MI 48165), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ID
11045585
Incident
Nov 15, 2015
Mileage
80,000 mi
Other / unspecified
Filed Jul 7, 2017
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EMERGED FROM THE FRONT OF THE VEHICLE. THE CONTACT STOPPED AND PULLED THE VEHICLE OVER WHEN HE NOTICED THAT A SECOND LUG NUT DETACHED FROM THE FRONT DRIVER SIDE WHEEL. THE FIRST LUG NUT DETACHED FROM THE SAME WHEEL ON JULY 1, 2017. THE MANUFACTURER WAS CONTACTED AND THE OWNER WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ID
11003641
Incident
Jul 4, 2017
Mileage
110,000 mi
Other / unspecifiedSteering
Filed Jun 20, 2017
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER (JORGENSON FORD, 8333 MICHIGAN AVENUE, DETROIT, MI 48210) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
NHTSA ID
11000288
Incident
Jun 19, 2017
Mileage
144,000 mi
Other / unspecified
Filed Apr 25, 2017
I JUST NOTICED THAT I NOW HAVE A MISSING WHEEL STUD AND LUG NUT ON BOTH OF MY FRONT WHEELS. THIS CAR DOES HAVE THE 17" STEEL WHEELS. THERE WAS A RECALL FOR STUDS BREAKING BACK IN 2011, 11S23, AND ACCORDING TO FORD CUSTOMER SERVICE, THE STUDS WERE INSPECTED AND LUGS NUTS WERE REPLACED BEFORE I PURCHASED THIS VEHICLE IN JUNE OF 2011. THE CAR CURRENTLY HAS 86,805 MILES ON IT. THE LAST TIRE ROTATION WAS JUST ABOUT A YEAR AGO AT 75,114 MILES AND WAS DONE AT THE FORD DEALERSHIP. AT THAT POINT I PAID TO HAVE ONE OF THE FRONT WHEEL STUDS REPLACE BECAUSE THEY SAID IT WAS STRIPPED OUT.
NHTSA ID
10980440
Incident
Apr 25, 2017
Mileage
86,805 mi
Other / unspecified
Filed Jun 6, 2016
THE LUG NUTS CAME APART AFTER ABOUT 50,000 MILES. ALL 20 LUG NUTS ON MY VEHICLE CAME APART. THE OUTER, CHROME COVERS SEPARATED FROM THE NUT. THIS DEGRADATION OF THE METAL AFFECTS THE INTEGRITY OF THE NUT AND COULD CAUSE A SERIOUS ACCIDENT OR INJURY IF THE NUT(S) WORKED THEIR WAY OFF OF THE WHEEL(S). I FIRST NOTICED THE CONDITION WHEN THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I WAS ATTEMPTING TO REMOVE THE WHEELS.
NHTSA ID
10872758
Incident
May 28, 2016
Mileage
55,000 mi
Other / unspecifiedSteering
Filed Feb 12, 2016
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCETRAC WARNING LIGHTS BECAME ILLUMINATED. THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA ID
10825816
Incident
Feb 12, 2016
Mileage
117,000 mi
Other / unspecified
Filed Jan 20, 2016
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
NHTSA ID
10821277
Incident
Jan 19, 2016
Mileage
67,000 mi
Other / unspecified
Filed Aug 24, 2015
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10758808
Incident
Jul 10, 2014
Other / unspecified
Filed Jun 22, 2015
2010 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE BLIND SPOT INFORMATION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BLIND SPOT INFORMATION SYSTEM WORKED ON AN INTERMITTENT BASIS. A MESSAGE DISPLAYED BLOCKED WARNING BLIND SPOT SYSTEM FAULT. THE DEALER INFORMED THE CONSUMER, THE SIDE OBSTACLE DETECTION MODULE AND BRACKET NEEDED TO BE REPLACED AT A COST OF $1,700. *JB UPDATED 09/01/2015*LJ THE CONSUMER STATED THE MANUFACTURER SETTLED FOR THE REPAIR AMOUNT OF 400.00. UPDATED 12/7/2015*JS
NHTSA ID
10726037
Incident
Jun 1, 2015
Other / unspecified
Filed Jan 21, 2015
Crash reported
DRIVING DOWN HWY AT NORMAL SPEED AND THE FRONT PASSENGER TIRE FLEW OFF. 3 OF THE WHEEL STUDS ARE MISSING NOW AND I HAVE NO CLUE WHERE THE TIRER ROLLED TO. MY CAR SLIDE IN SOME BUSHES. NO REAL DAMAGE THAT I SAW (INCIDENT HAPPENED AT NIGHT). *TR
NHTSA ID
10676880
Incident
Jan 20, 2015
Mileage
101,500 mi
Other / unspecified
Filed Nov 23, 2014
BEGINNING IN AUGUST, 2012 AT APPROX. 45,000 MILES I HAVE HAD 5 WHEEL BEARINGS FAIL TO DATE (90,000 MILES) ALL SERVICED AND REPLACED AT FORD AGENCIES. *TR
NHTSA ID
10660354
Incident
Sep 5, 2012
Mileage
45,000 mi
Other / unspecified
Filed Sep 30, 2014
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WHEEL STUD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ID
10640282
Incident
Sep 16, 2014
Mileage
60,000 mi
Exterior lightingOther / unspecified
Filed Jul 10, 2013
I'M 86 YRS OLD AND PURCHASED A 2010 MERCURY MILAN IN FEB.2013. THIS WAS A DEALER DEMO CAR WITH 13000 MILES ON IT. 2 MONTHS LATER SOMEONE WHO WAS FOLLOWING ME AT NIGHT PULLED ME OVER TO TELL ME MY BRAKE LIGHTS DIDN'T WORK. I DID SOME INVESTIGATIONS ON LINE AND FOUND OUT THAT MODEL OF CAR HAS MANY PROBLEMS WITH THE BRAKE LIGHTS NOT WORKING WHEN THE HEAD LIGHTS ARE ON. THEY WORK WHEN HEADLIGHTS ARE OFF. FORD WOULD NOT CORRECT THIS PROBLEM AND I HAD TO PAY $1000.00 FOR REPAIRS. AS I SEEN ONLINE IM NOT THE ONLY ONE WITH THIS PROBLEM, THERE ARE MANY OTHERS. I FEEL FORD IS WAITING FOR SOMEONE TO BE KILLED BEFORE THEY'LL DO ANYTHING ABOUT THIS PROBLEM! I WAS VERY FORTUNATE NOT TO BE HURT DO TO THEIR FAULTY EQUIPMENT. *TR
NHTSA ID
10524069
Incident
May 12, 2013
Other / unspecified
Filed Mar 16, 2012
NO INCIDENT TO REPORT. . .YET. THIS COMPLAINT IS RE SAFETY RECALL NOTICE 11S23 (NHTSA CAMPAIGN ID NUMBER 11V574000.) AS NOTED IN THE "REMEDY" SECTION, FORD NOTIFIED ME OF THE RECALL; ON FEBRUARY 6TH, THE DEALER (BRANDON FORD IN FLORIDA) INSPECTED THE VEHICLE AND DETERMINED THAT REPLACEMENT WAS NECESSARY. BRANDON FORD DID NOT HAVE THE NECESSARY PARTS IN STOCK; I WAS TOLD THEY WOULD CALL WHEN THEY ARRIVED. ON MARCH 15TH, STILL WITH A DEFECTIVE VEHICLE, I CONTACTED BRANDON FORD AGAIN AND EXPLAINED THAT I HAD TO DRIVE THE VEHICLE BACK TO MICHIGAN ON APRIL 13TH. TODAY (3/16), I WAS TOLD THAT THEY STILL DO NOT HAVE THE PARTS AND DON'T KNOW WHEN THEY'LL GET THEM. [XXX] AT BRANDON FORD TOLD ME THAT I (NOT THEM, NOT FORD) COULD TRY OTHER DEALERS OR CALL THE FORD CUSTOMER SERVICE # (I GUESS I HAVE TO.) TWO MONTHS SHOULD BE MORE THAN ENOUGH TIME TO FIX THEIR PROBLEM. SO ALTHOUGH A "REMEDY" HAS BEEN OUTLINED IN THE NHTSA DATABASE, THERE APPEARS TO BE NO CONCERN BY FORD TO ACTUALLY IMPLEMENT AND NO FOLLOW-UP BY NHTSA TO VERIFY THAT FORD FIXES THE PROBLEM. I'M AFRAID TO DRIVE THE CAR FROM FLORIDA TO MICHIGAN. IT NEEDS TO BE FIXED (WITHOUT ME HAVING TO CALL ALL OVER FLORIDA LOOKING FOR A PART TO REPLACE THEIR DEFECTIVE PART) OR THEY NEED TO GIVE ME A LOANER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10451938
Incident
Feb 6, 2012
Mileage
26,673 mi
Body & structureDriver assistanceOther / unspecified+1 more
Filed Jun 8, 2010
Crash reported1 injury reported
I HAVE A 2010 MERCURY MILAN THIS CAR HAS BEEN IN THE SHOP MANY TIMES THE TRANSMISSION WAS SLIPPING IT HAS LEFT ME IN THE MIDDLE OF AN INTERSECTION AND THE LAST STRAW WAS 3 WEEKS AGO WHEN THE TRANSMISSION KICKED IN WHEN I WAS TURNING IT POPPED MY NECK AND I HIT A CURB. I DO NOT FEEL SAFE IN THE CAR. ONE TIME THE GAS PEDAL STUCK AND I HAD TO REACH DOWN AND PULL OUT MY FLOOR MAT. ALSO TRIM PARTS JUST FALL OFF OF THIS THING. *TR
NHTSA ID
10335336
Incident
May 18, 2010
Mileage
7,400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own